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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS), is the leading provider of payments for small, mid and large corporations globally. The Marketing Strategy and Content team&nbsp;provides strategic thought leadership, engaging content, and enterprise connectivity to fuel impactful, efficient, and cohesive B2B marketing. The B2B content marketing team, a subset of this team, drives impact for our customers and American Express by providing differentiated educational and inspiring content that empower businesses.How will you make an impact in this role?Business Class is an educational resource for today’s business leaders, providing them with captivating stories, pertinent tips, and enlightening insights from business professionals, industry frontrunners, and adept entrepreneurs. The B2B Content Strategy &amp; Production team serves as the content development Center of Excellence supporting Business Class, our B2B content platform. The team is responsible for setting the strategy for content that services small, mid and large corporation and executing on content publishing in partnership with agency partners and our counterparts on the Content Strategy &amp; Production team.&nbsp; The Senior Analyst, Editorial Content Marketing will be responsible for supporting the creation and execution of an engaging editorial content strategy for GCS market segments. Managing day to day content operations, collaborating with internal and external partners to facilitate timely creation, production, and execution of various content initiatives will be key areas of responsibility. To be successful, this person will have an editorial eye, digital publishing knowledge, and a passion for driving results.Key Responsibilities:<ul><li>Supports team and partners on creation and execution of editorial content</li><li>Manages day-to-day production and content operations for area of responsibility</li><li>Works with cross-functional partners, creative and editorial agencies on various content initiatives</li><li>Works with legal, compliance, and relevant marketing teams to ensure that content produced is compliant</li><li>Monitors performance of content and recommends improvements</li><li>Oversees budgets, timelines, and editorial calendars</li></ul>Minimum Qualifications:<ul><li>At least 1-3 years of relevant experience; marketing and editorial experience a plus.</li><li>Advanced skills in MS PowerPoint/Word skills</li></ul>Preferred Qualifications:<ul><li>Strong analytical skills</li><li>Strong attention to detail</li><li>Must be able to take initiative and simultaneously manage multiple projects and priorities</li><li> Passion for and interest in new communications tools, social media, and digital media</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Analyst- B2B Content Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Modern&nbsp;Billpay initiative is an exciting opportunity to solve complex challenges and to build a novel Platform that is going to power the next generation of Amex financial products. We are a team of entrepreneurial disruptors with a great FinTech Engineering culture at the forefront of innovation in the industry. We are building Billpay services – that allow scheduling and executing payments for our Amex customer, AI/ML driven data pipelines, and fluid integrators with Global Payment Infrastructure and the banking system.Our team is responsible for mission critical customer journeys, including “Pay your Amex Bill,” “Plan your Bill Payments” and “Receive &amp; reconcile Bank Transfers”. Our goal is to decouple our assets, such as our clearing engine and bank validation, and make it easy for others in the company to build world class Bill payment experiences.We are looking for Engineers that are open-minded, willing to learn, and are passionate about building great software. As we decide if an Engineer is a fit for our Team, we will not focus solely on experience or languages used, but the ability to think out of the box and approach problems with a clever mindset. We are influenced by The Twelve-Factor App principles, and we have picked modern ergonomic languages that maximize productivity and readability, i.e., modern JVM: Quarkus/Micronaut with Kotlin and lightweight Go command tools. Architecture is event driven microservices leveraging Kafka and Webhooks, and our polyglot-persistence includes Oracle, Postgres, and Cassandra.Responsibilities:<ul><li>Build software as part of a nimble agile Team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.</li><li>Collaborate with our product team to ensure work coming into the scrum team is well refined and understood by the engineers.</li><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li><li>Use state of the art tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple</li><li>Participate in design and code reviews for key components on cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>Experience in backend reactive programming languages: Java 17+ and/or Kotlin.</li><li>Proven track record developing lightweight reactive microservices: Vert.x, Quarkus, Micronaut or Spring Boot.</li><li>Experience of working with stakeholders and product owners to refine upcoming Epics.</li><li>Deep understanding of event driven architecture and messaging: Kafka, webhooks, asynchronous API design.</li><li>Experience with PostgreSQL or equivalent relational databases.</li><li>Have solid experience in cloud-based architecture and distributed systems.</li><li>Self-directed and able to work in an ambiguous environment through the innovation process.</li><li>Care about learning and being open minded about switching approaches and experimenting.</li><li>Value collaboration and put the Team interests always above self.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer - Modern Bill Payment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The Global Investment Capabilities team plays a crucial role in delivering this mission, supporting the efforts of the entire Global Marketing team by enabling the evolution of our Investment Management processes. This candidate will be responsible for A&amp;P budget management and tracking, collaborating closely with our Global Supply Management (GSM) partners. In addition, this candidate will play a critical role in strengthening our investment management tools by spearheading design and testing to drive the business towards state-of-the-art investment optimization capabilities. This is a highly visible role in the Global Marketing team as this person will be a key partner in driving efficiencies and will collaborate closely with stakeholders across the marketing organization and finance.Job Responsibilities:<ul><li>Function as a subject matter expert for A&amp;P Budget Management and Tracking.</li><li>Develop and own relationships with key partners in Finance and GSM</li><li>Focus on understanding the needs of marketers &amp; other key partners to ensure a great customer experience.</li><li>Partner closely with a broad set of IO stakeholders and the Finance Capability Development team to deliver against core needs and identify data opportunities.</li><li>Participate in meetings with the internal capabilities production team to drive prioritization.</li><li>Craft detailed and engaging training materials regarding new or enhanced IO Management capabilities for GCS Marketing.&nbsp;</li><li>Perform system testing, parallel run testing, and any other testing required to ensure the build meets the pre-aligned requirements prior to deployment.&nbsp;</li><li>Lead ad hoc projects to drive process efficiencies.</li></ul>Minimum Qualifications:<ul><li>Initiative-taking individual with excellent collaboration and influence management skills.</li><li>Effective communication and presentation skills, with a demonstrated ability to simplify and translate complex business processes to business partners.</li><li>Strong financial acumen and experience with marketing measurement plans and metrics.</li><li>Detail oriented with a strong commitment to excellence.</li><li>Enthusiastic, process-oriented with ability to prioritize and deliver on ad-hoc business projects while adhering to strict deadlines.</li><li>Ability to build strong relationships and work effectively on a collaborative team.</li><li>Highly proficient in Excel and PowerPoint&nbsp;</li></ul>Preferred Qualifications:<ul><li>Knowledge of IBM Planning &amp; Analytics tool (TM1) is a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst- Global Investment Capabilities

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Consumer Proprietary Product Management and Loyalty Programs (CPPM&amp;LP) organization is part of US Consumer Services and responsible for making membership essential through the delivery of relevant, differentiated, world-class products and benefits that drive demand and inspire Card Members to deepen loyalty. How will you make an impact in this role?This essential role on the US Cash Back Product Management team will be responsible for driving execution and management support for the U.S. Consumer Cash Back card products and Reward Dollars program, with a focus on its premium product, Blue Cash Preferred (BCP).&nbsp; The role will focus on core product management functions as well as supporting and executing strategies that increase Card Member acquisition, spend, and engagement, collaborating through analytics and research to develop our mid-term BCP roadmap. Additionally, this role will support the management of our Reward Dollars program, as needed. Key Responsibilities:<ul><li>Oversee all aspects of core Consumer Card product management functions (i.e., customer complaints and resolutions, CAPs/OREs, servicing, etc.)</li><li>Support the execution of new/improved features, benefits, and experiences via partnership across Blue Box (i.e., Servicing, Finance, Pricing, New Product Development, Legal, Compliance, Risk)</li><li>Partner with Analytics and Finance to assess product and feature performance, drive actionable insights to inform optimization, and define execution plans</li><li>Provide management support for the Reward Dollars program, and gain fluency in our rewards infrastructure</li><li>Monitor competitive landscape to inform strategy across existing partner benefits and cash back categories </li></ul>Minimum Qualifications:Ideal candidate will have strong project management and communication skills to lead new initiatives and drive results through influence/collaboration with cross-functional partners<ul><li>Bachelor’s degree or equivalent experience required</li><li>Outstanding project management skills and strong bias to action </li><li>Ability to communicate and drive results across multiple teams/functions and at all levels through collaboration, partnership, leadership, and influencing skills</li><li>Willingness to challenge the status quo</li><li>Excellent written and oral communication skills</li><li>Ability to work in a fast-paced environment and deliver multiple priorities under tight deadlines</li><li>A winning attitude – ideal candidate is a positive, team-oriented individual</li><li>1-2 years of related experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Cash Back Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Tele Account Development Manager is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers.Job ResponsibilitiesPlanning (10 – 20% of time)&nbsp;▪ Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by American Express within territory&nbsp;Relationship management (10 – 20% of time)&nbsp;▪ Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;Client solution (20 – 30% of time)&nbsp;▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;▪ Maintaina high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Partner closely with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit&nbsp;▪ Partner with specialized sales team for product cross-sell (AP Automation), further entrenching clients with use of the American Express suite of products and services&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Relationship management&nbsp;▪ Strong customer relationship building skills to follow through and motivate clients to act&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor's degree required ▪ Excellent sales experience, 3 – 5 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industryEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Tele Account Development (Phoenix/Sunrise)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Manager of Control Management, Business Conduct focused on ensuring business conduct is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, GCS Business Conduct Control Management will:<ul><li>Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Small and Medium Enterprise (SME) organization. </li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations. </li><li>Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics</li><li>Conduct initial review of planned guidance for BUs to ensure alignment with standards set by centralized specialist risk-strip teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 conduct risk management policy)</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Compile materials to support design and assist in dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to business conduct </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Supervise the work of two analysts</li></ul>Required Qualifications: <ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types </li><li>Support advising on business conduct and broader operational risk policies and programs</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Manager, Community Partnerships and Engagement role will sit on the American Express Corporate Sustainability team, within Corporate Affairs &amp; Communications. This role will be focused on the success of the American Express colleague engagement programs; inclusive of donations and volunteering. The role will be a part of an international colleague engagement and community impact team, with the focus being driving the New York based colleague community initiatives and managing key non-profit partnerships that work across the United States. This role will develop, launch, and manage ongoing community-based programs within the United States, supporting the strategic priorities of the Global Community Impact team. How will you make an impact on this role?<ul><li>Be the New York colleague engagement champion, overseeing and coordinating New York volunteer efforts for the thousands of colleagues based in the Manhattan office such as Central Park Conservancy, God’s Love We deliver, and New York Cares. </li><li>Manage partnership and relationships with US-based nonprofits focused on youth mentoring, financial literacy, and career readiness. </li><li>Support the efforts of colleague networks and business unit teams to set up volunteering events on American Express’s internal volunteering and donating site “Give2Gether” powered by Benveity.&nbsp;</li><li>Collaborate across multiple teams to ensure successful execution of CS initiatives, inclusive of Communications, Diversity Equity and Inclusion, Colleague Engagement Group, and Compliance.&nbsp;</li><li>Support and execute the creation of non-profit grants and payments&nbsp;</li><li>Support the efforts of the annual giving season campaign efforts and ad-hoc programmatic needs.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree </li><li>4-6 years of experience in either colleague engagement, non-profit work or event planning</li><li>Strong organizational and project management skills</li><li>Excellent communications and interpersonal skills, being able to work with colleagues across all seniority levels</li><li>Proficiency in Microsoft Office, bonus if familiar with Benevity&nbsp;</li><li>Familiarity with grants, non-profits and corporate sustainability KPIs&nbsp;</li><li>A passion for philanthropic work and volunteering&nbsp;</li><li>Ability to work independently, collaboratively, and cross functionally in a detail oriented environment</li><li>Ability to travel locally throughout the tri-state area</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Community Partnerships & Engagement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. When they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Director, Colleague Strategic Partner role will support Corporate Development, Amex Digital Labs and Control Management. This position will report to a VP, Colleague Strategic Partner.&nbsp;How will you make an impact in this role?<ul><li><ul><li>Provide high impact consultation and solutions to our business leaders using a practical and data-driven approach.</li><li>Understand and improve the ‘moments that matter’ in the careers of our colleagues.</li><li>Build and execute on the talent strategy that drives business performance.</li><li>Be proactive in the development, engagement, retention and succession of critical talent.</li><li>Ensure colleague growth, including senior leaders, through performance and developmental feedback.</li><li>Integrate inclusive leadership behaviors and ensure a diverse workforce that is representative of our customers and the communities in which we operate.</li><li>Provide insights, influence and negotiate with senior leadership to define, communicate and embed the business strategy.</li><li>Develop products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs.</li><li>Lead change, end-to-end, to enable business priorities.</li></ul></li></ul>Minimum Qualifications<ul><li><ul><li>A dedication to continuous learning demonstrated through education e.g. a Bachelor’s degree in Business Administration, Human Resources, or a related field, followed by approximately 5 – 8 years of related experience.</li><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage.</li><li>Commercial acumen: understand our business strategy, plans, and the impact of internal and external factors.</li><li>The ability to craft and deliver high-quality, end-to-end, colleague-centric solutions that enable business success.</li><li>Using data to develop insights, make decisions, build solutions and drive continuous improvement.</li><li>Knowledge of multiple CEG/HR subject areas; including employee relations, talent management, diversity, equity and inclusion, organizational effectiveness, compensation, and leadership development.</li><li>A global mindset and experiences with different countries and cultures.</li></ul></li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - CEG Strategic Partner

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;&nbsp;Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;As the Data Science team in Global Infrastructure Product Services embarks on building and deploying machine learning(ML) models, we are looking for a senior machine learning engineer (MLE) to build /utilize robust date andMLOps pipelines to deploy and monitor models in prouction.A successful MLE knows that delivering on that promise takes foresight, planning and agility.&nbsp; We are seeking MLEs who are not only technically adept, but also understand the importance of harnessing the power of MLOps to streamline financial operations, enhance decision-making and improve business outcomes.&nbsp;This team is focused on developing and maintaining dynamic technology infrastructure cost allocation and projection models. The financial forecasting models will help ensure that our technology spending is transparent, efficient, and properly aligned with our strategic objectives. The role requires a blend of technical prowess in data engineering, data science, MLOps, and an understanding of enterprise infrastructure components &amp; their economics.Let’s build on what you know.If you are a pioneer in developing robust&nbsp; data pipelines and deploying machine learning models in production that drive and monitor infrastructure cost and consumption analysis, you'll find a fit within our Data Science team in Global Infrastructure Product Services. To succeed in this newly forming team, you'll need to be comfortable navigating ambiguity to stand up solutions 0à1 while discovering and leveraging enterprise platforms and best practices.Here’s just some of what you’ll do:<ul><li>Create robust data pipelines that feed machine learning models in production and retraining. Design and deploy scalable solutions in AI and Machine Learning for financial forecasting and optimizing infrastructure resource utilization &amp; lifecycle tracking to help further mature our FinOps and AIOps framework</li><li>Ensure best practices are aligned with Enterprise Architecture and ML COEs.</li><li>Deploy AI and Gen AI solutions to drive automation and optimization of&nbsp;Enterprise Infrastructure Assets and workflows.</li><li>Work closely with stakeholders across Technology, Finance and business unit portfolio leaders to define data and analytics requirements and incorporate cost drivers, allocation methods, and infrastructure nuances</li><li>Develop SQL queries, scripts and routines to automate data processing and enhance the model’s accuracy and efficiency</li><li>Drive high-level and detailed technical design conversations and reviews</li><li>Be responsible for health and quality of the code across the portfolio, including leadership over innovation, functional testing, code reviews and CI/CD tool integration</li><li>Lead training sessions and create comprehensive documentation to empower end users to leverage the cost model effectively Generate insightful data visualization and reports to aid in decision-making</li><li>Function as an active member of an agile team</li><li>Provide technical mentorship to team members at junior levels</li></ul>Are you up for the challenge?&nbsp; Here’s what you should have:<ul><li>Demonstrated experience in MLOps on Vertex AI and Azure machine learning including but not limited to automated data and machine learning pipelines that allow model retraining and continuous monitoring</li><li>Hands-on expertise with distributed (multi-tiered) systems and automated testing – unit and performance testing</li><li>Proficiency with Git, CI/CD tools, Containers (Docker) and orchestration (Airflow, Astronomer, Kubernetes)</li><li>Strong proficiency in Python language, machine learning libraries and SQL</li><li>Demonstrated experience in building and deploying a diverse set of ML models (GLM, GBM, Neural Networks) and NLP solutions at scale</li><li>Experience in deploying out-of-the box LLMs and Generative AI solutions, and some familiarity with LLMOps</li><li>Experience in data visualization and observability with a focus on real time serving and monitoring of time series data with alerts</li><li>Thorough understanding of enterprise infrastructure technologies (Compute, Storage, Network, Mainframe) to inform model development</li><li>Experience in knowledge graphs is a plus</li><li>Strong project management skills and effective stakeholder management skills coupled with a continuous improvement mindset</li><li>Excellent presentation and communication skills, capable of explaining complex technical choices in simple terms to a diverse audience</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or a related STEM discipline is a plus</li><li>Experience in Financial Services industry is preferred</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Machine Learning Engineer (MLE)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.As a Senior Java Engineer, you will be responsible for designing, developing, and maintaining banking systems that support high transaction volumes, security, and scalability. You will work on a range of banking products, including payment systems, data &amp; reporting, and customer account management solutions.Responsibilities:<ul><li>Design and contribute to workflow implementations</li><li>Champion workflow orchestration best practices</li><li>Build software as part of a nimble agile Team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.</li><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li><li>Use state of the art tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple</li><li>Participate in design and code reviews for key components and cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>7-10 years of software development experience, and preferably a BS or MS degree in computer science, computer engineering, or other technical discipline. </li><li>Team player and a hands-on engineer.</li><li>Experience mentoring and coaching junior engineers.</li><li>Experience in designing and implementing highly scalable, low latency Java / Go based applications.</li><li>Hands on experience in multi-threading programming.</li><li>Basic high availability techniques and implementation knowledge.</li><li>Practical knowledge of caching and distributed systems.</li><li>Staying in touch with industry standards and current technologies is expected.</li><li>Experience in profiling / performance analysis of applications.</li><li>Core competencies in distributed technologies including Java, Spring, APIs (REST), JSON, XML, Kafka, JDBC, MongoDB, Postgres, NoSQL databases, Spring Boot, Spring Batch, JUnit, Jenkins, and Gradle/Maven.</li><li>Experience with In-memory computing solutions is a big plus.</li><li>Commitment to software practices of continuous Integration, automated/repeatable testing, and collaborative work environments.</li><li>Ability to think abstractly and deal with ambiguous/under-defined problems.</li><li>Ability to enable business capabilities through innovation.</li><li>Demonstrated willingness to learn innovative technologies and takes pride in how fast they develop working software.</li><li>Experience working with streaming solutions is highly desirable (preferably Apache Kafka and Kafka Streams).</li><li>Hands-on experience in full-stack software development is desirable.</li><li>Hands on experience in Big Data technologies including Python, Hadoop, and Spark is a plus</li><li>Have excellent written and verbal communications skills.</li><li>Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab).</li></ul>Preferred Qualifications: <ul><li>Experience with container orchestration tools like Kubernetes and Docker.</li><li>Previous experience with payment systems or real-time transaction platforms.</li><li>Leadership experience in a fast-paced development environment.</li><li>Experience in API development for fintech applications.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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