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Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a&nbsp;Fraud Surveillance Analyst&nbsp;to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers. The Expertise We’re Looking For<ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul>The Purpose of Your Role The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications. Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners. The Skills You Bring<ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul>The Value You Deliver<ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul>How Your Work Impacts the Organization Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Fraud Surveillance Analyst

Requisition Details&nbsp;( FTS only)&nbsp;End User TechnicianHiring Manager:Thomas LesserBusiness Unit/ Cost Center:Enterprise Infrastructure / 22373 TEAM: US FIELD SUPPORTBill rate:$32/hour max Pay:$20-25/hrIs this a new or replacement position?&nbsp;&nbsp; If replacement – who is it replacing?Replacement &nbsp; Position Description&nbsp;–(&nbsp;Please send to vendors )What will the work schedule look like for your team (remote/hybrid/on-site/TBD)?On-Site; Shift – 8 to 5 Monday thru FridayPrimary Location:Durham, NCOpen to other sites?&nbsp;&nbsp; (Y/N): If so, which ones:NDuration of contract:3 months – Possible extension&nbsp;What does your team do/team size/ project details/ what are you trying to accomplish for Fidelity overall?We are the Guru Bar – We support your desktop, laptop, phones and&nbsp; AV rooms at the Durham, NC&nbsp;location. 7+ team members that consist of Regional and End User Support TechsIf I were a candidate, what would get me excited about this position (what are the selling points)?The opportunity to work with an amazing team of Jr. to Sr. level resources and learn new technologies. &nbsp; Candidate Profile&nbsp;–(&nbsp;Please send to vendors )What are the top three MUST have&nbsp;soft skills and technical skills (experience candidates must have coming in the door)? <ul><li>(For Dev/Engineering roles) What coding languages are required for this job? What specifically will they need to develop using these? (API's, UI, Integration, Migration, etc.): </li></ul>0 to 2 years of End User Support experience in Microsoft Operating Systems. A decent knowledge of Windows Operating Systems and Hardware. Good communication skills is also a must have &nbsp;What are the NICE to have skills (what is your team willing to teach the person)?A + Certification would be nice to haveIs there a current team member’s profile that would be an ideal profile for us to target?Brad Glendhill (A700106) &nbsp; Interview Process––(&nbsp;Please send bolded section to vendors )How many rounds of interviews will you have the candidate complete and what will be covered (Technical/behavioral/coding)? *Ideally 1 round, max of 2 rounds with no more than 4 people total &nbsp;1 and done – 45 minute Zoom interviewWho will be on the interview panel? &nbsp; *Coach them to have a diverse interview panel * Please keep your outlook calendar up to date and encourage the interview panel to do the same * If needed, ask if they will be using the same interview panel as another chapter leader in their business unit &nbsp;&nbsp; &nbsp;Tom LesserWhat role-specific pre-screening questions can our team use to help vet candidates up front?&nbsp; Regional Support Technician &nbsp; Fidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment.&nbsp;Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications.&nbsp; Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Team &nbsp; Our team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused.&nbsp; We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills.&nbsp; Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success.&nbsp; While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange! The Expertise You Have<ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems </li><li>A+ certification is a plus </li></ul>The Skills You Bring<ul><li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories </li><li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures </li><li>Ability to work independently to meet goals based on requirements </li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask. </li><li>Understanding of TCP/IP networking protocols. </li><li>Must be able to lift and move equipment up to 50 lbs. </li></ul>The Value You Deliver<ul><li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer. </li><li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems. </li><li>Focus on delivering a successful customer service experience. </li><li>Adherence to reporting and escalation procedures. </li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. </li><li>Working in conjunction with technical and non-technical personnel to successfully complete all requests. </li><li>Special assignments and other work-related duties as required by management. </li></ul> Company Overview &nbsp; At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;We are proud of our&nbsp;diverse and inclusive&nbsp;workplace where we&nbsp;respect&nbsp;and&nbsp;value&nbsp;our associates for their unique perspectives and experiences.&nbsp; For information about working at Fidelity, visit&nbsp;Fidelitycareers.com(opens in a new tab)<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers. The Expertise We’re Looking For<ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul>The Purpose of Your Role The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications. Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners. The Skills You Bring<ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul>The Value You Deliver<ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul>How Your Work Impacts the Organization Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

<h4>Fraud Surveillance Analyst</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to work hybrid at our&nbsp;Westlake, TX; Smithfield, RI; or Covington, KY&nbsp;facility.As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<h4>The Expertise We’re Looking For</h4><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><h4>The Purpose of Your Role</h4>The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<h4>The Skills You Bring</h4><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><h4>The Value You Deliver</h4><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><h4>How Your Work Impacts the Organization</h4>Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

<h4>Business Systems Analyst (Salesforce)</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!<h4>The Role</h4>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:<ul><li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Business Systems Analyst plays a leading role in all phases of digital product management, including:<ul><li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul><h4>The Expertise and Skills You Bring </h4><ul><li>Bachelor's degree in business, finance, management or technology related field </li><li>8+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Contact center digital solutions expertise </li><li>Client-obsessed with a passion to tackle challenges through a data driven approach </li><li>Strong acquisition, refinement, and prioritization of requirements </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Experience in iterative SDLC and changing requirements </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>An affinity for technology and a continuous learning approach regarding industry innovations </li></ul><h4>The Team</h4>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned.You will be aligned with one of our Salesforce squads that is helping our associates by making their lives easier and experience better.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Systems Analyst (Salesforce)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior SaaS Security Specialist to work in Salt Lake City, Utah or Westlake, Texas.The role of Principal SaaS Security specialist is to support key tools and data related activities as part of Vendor security platform. This role is within the Enterprise Cybersecurity’s Vendor Cybersecurity Team that is part of External Defense Product Area. This role offers significant exposure to Enterprise Systems &amp; Architecture (both on-prem &amp; cloud), opportunities to evaluate, implement &amp; manage best-in-class Third Party Risk Management tools and technologies. The role provides great exposure towards developing expertise into Cyber Systems &amp; Software engineering and industry-leading Cybersecurity practices.<h4>The Team</h4>Enterprise Cybersecurity (ECS) sets Fidelity’s strategy, policy, and standards for the security of the enterprise cyberspace. We focus on threat reduction, vulnerability elimination, deterrence, international engagement, incident response, resiliency, and recovery policies and activities.<h4>The Expertise You Have</h4><ul><li>Bachelor's degree in computer science or equivalent technology field. </li><li>5+ years’ experience on Cloud &amp; SaaS Security is required </li><li>Expertise in Cybersecurity tools and processes in one or more of the following areas: Data Security, IAM and Application Security is required </li><li>Exposure to Security Posture Management on SaaS/Cloud/Data/Applications is highly desired. </li><li>Background in DevOps processes, API integration etc. is highly desired. </li><li>Knowledge of third-party governance, risk &amp; compliance tools, processes and systems is highly desired. </li></ul><h4>The Skills You Bring</h4><ul><li>Programming knowledge in Python, or equivalent scripting </li><li>Experience with DevOps is a plus </li><li>Experience with creating and maintaining Data Pipelines </li><li>Experience with cloud computing (AWS / Azure) </li><li>Experience using and development Business Intelligence is desired </li></ul><h4>The Value You Deliver</h4>Daily news stories describe cyber breaches and the ways that companies and individuals are victimized. To protect our customers and Fidelity's reputation, it is imperative that the firm and all associates take protective steps. The Software engineering chapter within Enterprise Cybersecurity does just that – working every day to ensure that Fidelity and our customers stay safe.The hourly pay rate range for this position is $60 – $75&nbsp;per hour. &nbsp; Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior SaaS Security Specialist

Senior Mobile Developer – iOS The Fidelity Wealth Solutions Engineering (WSE) organization is looking for a Senior Mobile Developer – iOS for the growing Financial Planning &amp; Advice Mobile team to drive design and development of best-in-class native mobile experiences (iOS, Android) that will seek to bring together capabilities such as account aggregation, financial planning, payments, investment advice and AI-enabled automation capabilities to better serve our clients, more optimally partner with them to accomplish their financial objectives and do it in a way which minimizes complexity and saves them time. The Team WSE organization provides know-how, talent, and standards in many areas of Wealth Management including digital planning &amp; advice, investment products, managed solutions, life insurance, retirement &amp; income planning, and large-scale platform development &amp; operation. As a senior developer on our team, you will have a direct and positive impact on Fidelity’s customers. The industry leading products and ever-evolving technology stack that we support ensures a great learning culture in the team.The Expertise You Have <ul><li>Bachelor’s degree in Computer Science or Engineering. </li><li>7+ years of hands-on experience developing iOS apps using Swift, Objective-C ,SwiftUI, UIKit, Combine and XCode in an Agile development environment. </li><li>Participated in the release of at least 1 publicly available app participating from inception to launch using automated tooling like Jenkins, Fastlane, and XCode toolchain. </li><li>Knowledge of Apple’s Human Interface Guidelines for iOS and iPadOS. </li><li>Demonstrated experience building multi-module iOS Apps leveraging MVVM and/or Clean Architecture. </li><li>Knowledge of APIs, infrastructure, data architecture, security, and emerging technologies in Apple’s ecosystem. </li><li>Knowledge of developing Apps in Android / Kotlin / Jetpack Compose is a plus, but not a requirement. </li></ul>The Skills You Bring <ul><li>You are able to understand the leadership vision and goals and be able to execute on it. </li><li>You find creative ways to drive desired outcomes and promote culture of innovation by setting examples. </li><li>You collaborate with your peers through code reviews, pair programming or interactive discussions daily. </li><li>You are comfortable working in a fast-paced environment and adaptable to change. </li><li>You embrace customer-first mentality and enjoy developing user-friendly native mobile applications that solve real life problems. </li><li>You have a passion for following best-in-class mobile engineering practices and always looking to improve your engineering skills and industry knowledge. </li><li>You bring a data-driven &amp; collaborative approach to decision making, both in day-to-day work and in making strategic trade-offs. </li></ul>The Value You Deliver <ul><li>You will help in execution of multiple development work streams while ensuring design and architecture is scalable, resilient, and extensible.&nbsp; </li><li>You will provide coaching, guidance, training, and mentorship junior iOS engineers on the team while helping to follow mobile engineering standards, best practices, and tooling. </li><li>You will contribute back to the team by developing solutions that help improve developer efficiency or sharing knowledge about new techniques and technologies. </li><li>You will be ensuring technology decisions align with Apple, Android, architecture standards and strategies. </li></ul>Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in crafting and nurturing a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their outstanding perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Mobile Developer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Operations Manager to work in FCAT (Fidelity Center for Applied Technology) in Boston, MA!<h4>The team</h4>This team in FCAT currently has 6 plus ongoing workstreams focused on a variety of AI models, behavioral economics, UX, user testing; with so many moving parts the project needs a vision-driven operations manager who can support these efforts and deliverables.This work requires the ability to quickly shift gears between desirability, feasibility, and viability being able to both understand the goals and manage these multiple workstreams into an integrated experience.<h4>The Expertise You Have </h4><ul><li>5 years of experience working within a UX design team or FinTech development team</li><li>Enjoys structuring multiple workstreams to accomplish complex problem solving in an ambiguous environment</li><li>Experience leading competitive analyses, creating user stories, defining product differentiation, collaborating on market sizing studies</li><li>Strong communicator and product advocate with experience pitching to leadership and funding teams</li><li>Quick learner and curiosity to understand emerging technologies impact on people’s daily lives</li><li>An observer of social trends, economic and technological paradigm shifts and design directions.</li></ul><h4>The Value You Deliver </h4><ul><li>Develop and execute product roadmaps and launch plans</li><li>Comfortable working closely with cross-functional teams and plugging information vacuums that exist between them</li><li>Practice foresight in understanding which stakeholders need to be connected to achieve product goals</li><li>Continually infuse the voice of users across program decisions</li><li>Remain attuned to the competitive landscape, staying current on research for customer needs and trends</li><li>Support defining project requirements, user stories, success metrics and acceptance criteria</li><li>Help drive a team-wide commitment to the larger product vision at every turn</li><li>Be curious about social trends, technology and the economy</li></ul>The hourly pay rate range for this position is $70.00-75.00 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

UX Operations Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. How will you make an impact in this role?The Vice President, AMEX Ads Strategy, Operations &amp; Go to Market sits within the Digital Advertising team reporting to the Senior Vice President, Digital Advertising &amp; Amex Offers. This individual will help develop and incubate a digital advertising network by launching &amp; operating display and email advertising as well as building a roadmap for other products on American Express assets.Develop a test and learn agenda, roadmap, partnership framework that will measure and scale a new revenue stream for the enterprise. Given the initial stages of the new team, this role will require a leader with proven experience in building teams, strategies, and capabilities from the ground up.Key Responsibilities<ul><li>Oversee the design, development, implementation, and deployment of initial advertising solutions</li><li>Lead the go-to-market strategy and preliminary operations for a minimum viable product (MVP)</li><li>Partner and build relationships with teams across the enterprise including finance, marketing, technologies, control management, legal to support the growth of the new product</li><li>Design a measurement framework that informs the growth and scale of this new business</li><li>Conduct thorough risk and compliance processes with proper controls</li><li>Drive integration with American Express Products and Capabilities</li><li>Work hand in hand with client managers and Amex Offers sales teams to secure an initial set of merchant advertising partners</li><li>Hire and grow a team to operationalize ads campaigns</li><li>Lead a team of at least 10+ colleagues across the U.S.</li><li>Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.</li></ul>Minimum Qualifications<ul><li>Experienced people leader with at least 4+ years of experience in building and running a Digital Advertising or Retail Media Network.</li><li>Product Development and Strategy experience</li><li>Excellent communication skills – the ability to influence and persuade</li><li>Strong relationship management skills to deepen and grow partnerships across all levels</li><li>Experienced people manager and matrixed leader</li><li>High level of professionalism; handles sensitive/confidential information with appropriate care</li><li>Self-starter and motivator</li><li>Ability to work in white space and ambiguity, comfortable with building something unproven</li><li>Proven ability to attract, assess, select, develop, empower, and retain the best talent, while building an environment supporting the development of diverse teams</li><li>Exceptional problem-solving skills and developing business recommendations </li><li>Using analytics to drive business decisions </li><li>Understanding of advertising industry</li><li>Positive can-do attitude</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, AMEX Ads Strategy, Operations & Go to Market

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of payment card industry. If you have the talent and desire to deliver innovative products and services at a rapid pace, with deep hands-on experience and strategic thinking, in areas of real time, high available and highly scalable application development, join our Enterprise Architecture (EA) team to help transform the Amex legacy systems to a state of the art distributed and global processing environment. This individual will architect cutting-edge strategies for the payment process using latest computing techniques driving proof of concepts with strong hands-on experience. We expect the individual to be innovative and energetic with strong communications skills to adopt the concepts into production.&nbsp;About Enterprise Architecture:Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:1.Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.2.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.3.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.4.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Software Development<ul><li>Mid-level ability in software development, such as coding assignments</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections Leadership</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li></ul>Minimum requirements:<ul><li>Up to 7 years or more of software development experience in a professional environment and/or comparable experience such as:</li><ul><li>4+ years of experience in Agile methodology.</li><li>Experience with design and coding in Java and across one or more platforms and additional languages as appropriate</li><li>Experience with&nbsp;streaming technologies such as Apache Spark, Kafka, IBM MQ, Flink and Scala as a programming language preferred.</li><li>UI experience using React, Node a plus</li><li>Backend experience including Apache Cassandra, and relational databases such as Oracle, PostgreSQL, DB2 a plus</li><li>Hands-on expertise with application design, software development and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Experience with balance &amp; control tools such as Infogix-ACR Plus.</li><li>Exposure to platform migration projects.</li><li>Experience with modern mainframe Continuous Integration/Continuous Deployment tools such as TOPEZ ISPW, Jenkins, GITHUB and XLR.</li><li>Must have experience with COBOL, CICS, JCL, VSAM, and DASD file system.</li><li>Must have experience with z/OS connect and certificate renewals.</li><li>Expertise in creating additional USS mainframe environment.</li><li>Expertise in logging and monitoring tools Splunk, Dynatrace.</li><li>Knowledge of cloud platforms like Hydra, GCP and AWS is good to have.</li><li>Expertise in creating Test jobs using JCL for Unit, System and User acceptance testing cycles</li></ul></ul><ul><li>Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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