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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business. If you are interested in building the innovative digital risk Digital Products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software Digital Products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create Digital Product vision and drive end-to-end Digital Product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, Digital Product design and launch</li></ul>Digital Product Solutions Design<ul><li>Manage the implementation of risk Digital Products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and Digital Product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required:<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelor's degree in mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another equivalent field of study preferred</li><li>3-5 years’ experience in an agile Digital Product Development/Owner role. 5+ years of experience in Digital Product Development /Owner required for Senior Manager role</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Our UX writers work closely with designers, researchers, product managers, and engineers to create the voice of American Express across web, mobile, and partner-led channels. bringing American Express world-renowned customer service to life through straightforward, customer-centric content. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward.<ul><li>Applies a deep understanding of business requirements and tech constraints to inform written content, ensuring content vision aligns with annual goals and objectives</li><li>Provides guidance in the development of written content, ensuring cohesive product narratives</li><li>Provides guidance in analyzing insights from cross-functional teams, ensuring that the team understands customer needs and incorporates insights to provide the best user experience</li><li>Provides guidance in maintaining alignment with writing style guidelines and standards to drive consistency, brand alignment, and content integrity</li><li>Proofreads and edits complex content for overall clarity, alignment with brand guidelines, and user experience objectives</li><li>Provides guidance to direct reports, junior colleagues, or those in other disciplines</li><li>Potentially has an Associate UX Writer as direct report</li></ul>Minimum Qualifications<ul><li>Is more of a strategic thinker, less of a blank-filler</li><li>Clearly articulates how copy addresses objectives and solves problems</li><li>Is a champion for collaboration, early and often advocates for the user</li><li>Pivots quickly and supports a number of projects simultaneously</li><li>Exudes positivity, requires minimal supervision, and has a strong work ethic</li><li>Is an ambassador for UX writing, playing a key role in helping this growing team reach its potential</li></ul>Preferred Qualifications<ul><li>Has at least 5 years of experience in a design organization</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior UX Writer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Through our Global Commercial Services (GCS) division, American Express offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, global payments, currency solutions, and business financing. Within GCS, the Corporate Program Product Management (CPPM) organization owns product capabilities and supports FX and Global Payments.The Senior Manager Pricing, FX and Global Payments will work closely with the broader FXGP Product team, commercial leadership, Control Management, LOBCO, Marketing, Finance and GCO teams to provide governance, insights and analytics across a number of initiatives. The Pricing Manger will be expected to implement pricing initiatives to improve customer &amp; portfolio performance, as well as performing analyses of customer behavior to provide data-driven insights.&nbsp; This highly analytical and consultative role provides the Pricing Manager with the opportunity to leverage big data and best practices across American Express. Responsibilities:<ul><li>Perform data analysis and identify customer behaviors and pricing patterns that can be turned into actionable insights</li><li>Create, develop, and implement strategies to drive customer behavior</li><li>Build and maintain pricing governance framework</li><li>Ongoing pricing support, monitoring, and performance tracking for the new &amp; existing platforms</li><li>Build strong relationships with business partners to understand business objectives and challenges to enable analytics that address partner needs</li><li>Design processes and work across the business to drive improved data integrity, governance &amp; information management</li><li>Partner with numerous teams to drive innovation, best practices, and global synergies</li></ul>How will you impact this role:<ul><li>Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.&nbsp;</li><li>Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning. </li><li>Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.&nbsp;</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.&nbsp;</li><li>Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.&nbsp;</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Proficiency in Excel, experience with SQL, Python &amp; Tableau</li><li>Experience in pricing, business/financial analysis, or related discipline</li><li>Excellent financial analysis and problem-solving skills, with ability to translate complex analytics into key insights with linkages to business strategy and objectives</li><li>Bachelor’s Degree in Quantitative field and/or&nbsp;3+ years of industry experience or proven quantitative skill-set</li></ul>Preferred Qualifications:<ul><li>Familiarity with Cornerstone &amp; other American Express databases is a plus</li><li>Self-starter with ability to solve ambiguous/ open ended business challenges</li><li>Keen attention to detail with deep quantitative and analytical skills and demonstrated capacity to solve problems and enhance reporting</li><li>Ability to monitor and analyze business performance to develop and implement reporting and analytical frameworks</li><li>Strong relationship skills and ability to build alignment among customers and key stakeholders with demonstrated experience influencing without authority</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Pricing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Analyst, Amex Offers Sales Operations will be responsible for supporting critical end-to-end Amex Offers sales operations activities. This&nbsp;individual will work closely with business development and customer success functions to execute operational activities, optimize processes and deliver internal solutions at scale in order to deliver a best-in-class Amex Offers experience for our Merchant Advertisers. Key Responsibilities<ul><li>Maintain and refine execution calendars to support planning efforts (training calendars, live offer list, marketing email tracker, etc.)</li><li>Manage onboarding tracking, logistics and live trainings for new hires </li><li>Lead the testing and documentation of sales governance procedures and controls</li><li>Source key training needs from the team and work with subject-matter experts to refine content and own delivery and logistics tailored to both sales and business development teams</li><li>Own central mailbox and communications across the team </li><li>Support campaign-related activities including ongoing maintenance of Insertion Orders, T&amp;Cs and distribution of data sharing guidelines</li><li>Support E2E process enhancements and improvements for Amex Offers.</li></ul>Minimum Qualifications<ul><li>Preferred experience in media or sales operations, sales support or a related role</li><li>Creativity to go beyond current tools to deliver the best-in-class solutions at scale</li><li>Ability and comfort with working independently on projects and business critical activities</li><li>Exceptional analytical, organizational, and communication skills, as well as high attention to detail</li><li>Must be advanced in Excel and Powerpoint with an ability to learn new tools and systems quickly</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively to stakeholders</li><li>Strong quantitative skills and comfort analyzing data sets in order to generate insights that drive business performance</li><li>Demonstrated success in leveraging data to develop growth strategies; Experience leveraging CRM platforms (i.e. SalesForce) to develop actionable sales tactics.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Amex Offers Sales Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Senior Manager of Amex Offers Finance Transformation will be responsible for defining and leading critical transformational workstreams across existing Amex Offers Finance and Accounting processes as well as new revenue streams. This includes leading exploratory work to define internal process breakdowns and implementing recommendations in close partnership with core business functions such as Controllership, Finance, Co-brand and Marketing. This individual will also be responsible for establishing new, streamlined processes to facilitate growth through hybrid-sourcing model.Key Responsibilities<ul><li>Map E2E cross-functional finance processes to identify process breakdowns and control gaps; define recommendations and associated business value, success metrics and dependencies</li><li>Effectively engage multiple stakeholders, business partners and dependent process owners to secure buy-in and develop the overall transformation strategy for Amex Offers Finance</li><li>Create new risk mitigation tactics to limit financial exposure in partnership with Credit Risk, Global Servicing Group, LFO, and Controllership teams</li><li>Define business strategy to scale debit functionalities as a form of Merchant payment</li><li>Lead exploratory work to define third-party payment strategy to support growth of payment facilitators as well as hybrid sourcing model and deliver through execution</li><li>Identify automation opportunities across end-to-end Amex Offers finance workflow in partnership with marketing and product teams</li><li>Concisely and logically communicate insights and recommendations with senior leadership across lines of business</li></ul>Minimum Qualifications<ul><li>Experience in a Finance-related role with proven track record for driving process optimization or complex transformational workstreams </li><li>Strong ability to understand financial concepts and processes and deep experience working with P&amp;L’s, Controllership functions is a must</li><li>Knowledge of Merchant operations and third-party impacts on finance and accounting systems a plus</li><li>Ability to build and leverage relationships, using a strong network of partnerships across the organization to drive deliverables to closure</li><li>Can influence beyond direct authority and across band levels to drive results</li><li>Comfort navigating highly complex, matrixed environment and creating a sense of urgency</li><li>Strategic mindset and ability to develop plans for medium and long term; is organized about work and deliverables, pays meticulous attention to details</li><li>Demonstrates a risk and control and compliance mindset</li><li>Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities</li><li>Communicates effectively, both in written and verbal mediums; presents with confidence</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Amex Offers Finance Transformation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;&nbsp;How will you make an impact in this role?<ul><li>Leverage quantitative skills to support forecasting, results and analysis for International Write-offs, Reserves (CECL &amp; IRFS9) and Provisions</li><li>Use statistical and quantitative techniques to develop and enhance forecasting models, including data selection, validation, ongoing monitoring and governance</li><li>Update model documentation submitted to internal validation teams and external regulators</li><li>Conduct sensitivity analysis and scenario planning to access potential outcomes and risks across international markets</li><li>Partner with various cross-functional teams, including Controllership, Corporate Planning, and Risk</li></ul>Minimum Qualifications:<ul><li>Degree in quantitative field such as mathematics or statistics and strong understanding of statistical/predictive models, data extraction and analytical techniques using complex financial databases</li><li>Proficiency in SQL required</li><li>Proficiency in PowerPoint required</li><li>Successful candidate will have proactive "can do" attitude and strong background in financial analysis.</li><li>Must be able to translate ideas into understandable business solutions and demonstrate thought leadership in developing value added analyses</li><li>Must be results driven and proactive with the ability to manage multiple projects and work within tight timelines</li><li>Ability to break down complex ideas into understandable and actionable messages</li><li>Ability to present to and influence senior leaders, internal validation teams, and external regulators</li><li>Ability to provide thought leadership and creativity in solving challenging business problems</li></ul>Preferred Qualifications:<ul><li>Python/coding skills preferred</li><li>1+ years of related experience preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Financial Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the pricing of the largest source of American Express’ revenue, Merchant Discount Revenue. The team leverages Merchant Pricing to promote acceptance, grow coverage, increase merchant satisfaction, drive GMS revenue and profit growth. This business subsists on customer-centric pricing principles, dynamic pricing architecture and innovative pricing solutions.The Manager, Governance &amp; Controls is responsible for leading internal and external audits, upholding regulatory standards and supporting the root cause analysis and remediation of Pricing issues. The successful candidate will report to Director, Governance and Controls and will have considerable exposure to Regional Pricing teams, Controls Management team and other teams across the Blue Box.Job Responsibilities<ul><li>Lead internal and external audit activities while ensuring compliance with regulatory standards, identifying risks and recommending strategies for operational improvements.</li><li>Partner with Controls Management team to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership. </li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams. </li></ul>Minimum Qualifications<ul><li>Experience working with internal and external auditors.</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus.</li><li>Outstanding communication skills, both oral and written.</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset.</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Experience working with offshore teams is helpful.</li><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus.</li></ul>Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Project Management - Governance & Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;Position Summary:This position reports to the Director, Finance Technology Strategy &amp; Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy and overseeing the Finance Modernization effort.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time.The successful candidate will be responsible for helping to drive delivery of pan-Finance Technology projects, including Fast Forward, as American Express migrates from a Category IV to Category II regulated Financial Institution, partnering with Technology, Product and Process Owners to deliver our key priorities.The position is primarily focused on the key areas listed below:<ul><li>Supporting the evolution of the Finance technology strategy</li><li>Influencing Finance product and platform roadmaps to support delivery of the strategy</li><li>Implementing the operational frameworks that optimize investments in Finance’s key priorities and clarify interactions between teams</li><li>Partnering with Technology, Product and Process Owners to deliver our key priorities</li><li>Managing significant Technology projects with pan-Finance impacts (e.g., Finance Modernization, Project Fast Forward, Lumi)</li></ul>Job Responsibilities:<ul><li>Engage Product Owners and Tech Leads to help drive ongoing technology investment processes as laid out in the FinTech Playbook to effectively identify and fund Finance’s tech priorities.</li><li>Build a comprehensive understanding of our multi-year Finance Modernization initiative and commitments.</li><li>Focus on emerging Capital Reporting, Basel III Endgame and SCCL reporting requirements under Project Fast Forward as a critical priority for delivery.</li><li>Work with data-sourcing teams to conduct data profiling and mapping activities and assist in creation of detailed data sourcing plans to address new reporting requirements.</li><li>Track progress against plans, milestones, and elevate delivery risks and work cross functionally to publish status updates for stakeholders and Program Office.</li><li>Ensure stakeholder requirements are documented, and Technology story points are gathered and groomed to ensure timely and efficient Agile delivery.</li><li>Coordinate with stakeholders to ensure extensive integration and end-user testing activities.</li><li>Serve as liaison between Product Owners and Technology leads to refresh and maintain roadmaps and milestone plans and stay abreast of key risks.</li><li>Track, report and communicate progress against plans, milestones, and delivery risks.</li><li>Assist Finance Modernization program leads to develop recurring and ad hoc communications on objectives, timelines, progress, status and risks to Finance leaders, process owners and Technology leaders (quarterly FinTech Steerco, program Leadership Meetings, Controllership Leadership Team meetings, etc.)</li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to:Finance Product and Process Owners, Finance Technology Delivery Leads, Technology Delivery Excellence, Technology Finance, Finance Portfolio Management team, Finance Communications, and other SME’s.</li></ul>Qualifications:<ul><li>4+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics preferred</li><li>Knowledge of Finance systems, operational processes, and interdependencies would be highly advantageous</li><li>Knowledge of Agile development principles and practices would also be advantageous</li><li>Project/program management experience supporting large, complex initiatives</li><li>Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into crisp and clear communications</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment</li><li>Ability to work independently, be flexible, and drive results</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Fintech Strategy and Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners.&nbsp;<ul><li>More than 80 million global locations accept American Express payment product </li><li>We operate in 198 countries and territories </li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.7 trillion in network volume </li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf </li></ul>Network &amp; Acquirer Solutions (NAS) develops digital solutions that make it easy for bank partners, merchants, acquirers, etc. to connect and do business with American Express. Whether it's through transaction processing on our modernized, high-performing Network, or through acquiring platforms that allow millions of merchants to warmly accept Amex, NAS develops products and capabilities that are imperative to our customers' lives. The Network Products Team is a critical part of the NAS organization, and is accountable for leading the strategy, design, development, and ongoing management of Network products, services, and capabilities. We are modernizing our payment capabilities to become a multi rail, omni channel payments ecosystem while delivering value to our merchants &amp; partners simply, securely, and seamlessly. How will you make an impact in this role?Secure Remote Commerce/Click to Pay is an EMVCo industry standard digital checkout solution (think online purchases) which provides a seamless consistent digital checkout experience across browsers, devices, and payment networks.We are looking for a motivated, hardworking, and passionate individual to drive adoption at global issuers and merchants through partnerships with internal and external stakeholders. You will also partner with the technology team to deliver product priorities.&nbsp;<ul><li>Identify, track, and monitor key performance indicators and achievements for the product</li><li>Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience</li><li>Assist in developing the business case for new product features</li><li>Assist with research of regulatory and industry developments and provide preliminary input on analysis of potential implications and opportunities</li><li>Create and maintain product documentation and guides</li><li>Collaborate with cross-functional teams including Product, Technology, Compliance and other stakeholders to gather and document product requirements and to ensure timely delivery of product features</li></ul>What the role will give you<ul><li>You will directly contribute to the global success of digital checkout solutions for American Express and our partners</li><li>You will be part of a high performing, experienced and diverse team</li><li>You’ll be able to influence the future of online payments in one of the world’s largest payment businesses</li><li>You will have exposure to global online payments, accessibility, fraud risk, customer experience and payment forums</li></ul>Minimum Qualifications<ul><li>Communication: Able to provide concise, simple articulation of problem statements and solutions </li><li>Adaptability and Drive: Fast learner, with ability to use own initiative and a ‘can do’ attitude towards problem solving and decision making </li><li>Collaboration: Ability to liaise and collaborate with stakeholders, understand needs, and influence them towards the right solution</li><li>Product Management Methodologies: Experience of working within an Agile product delivery framework including product road mapping</li><li>Analytical: Market/Industry Analysis, interpreting data into meaningful insights</li><li>Product management experience </li><li>Preferred: Experience in the payments industry</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Assoc-Digital Product Mgmt

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Enterprise Platforms is a company-wide center of excellence within Technology comprised of both Product Management and Engineering functions. Our critical platforms (Global Account Receivable, Global Loyalty &amp; Benefits, and Digital Banking) underpin American Express’ essential customer segments, value propositions and business lines. <ul><li>Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for over 112 million cards in over 58 markets worldwide. </li><li>Global Accounts Receivable powers our customer's financial life and Amex’s growth by building innovative Account Receivable Solutions for Consumer Card, Loans, and Commercial Card businesses. </li><li>Digital Banking powers Deposits, Financial Planning, Bill Payment, and Money Movement experiences through innovative platform products &amp; services while giving customers the ability to manage their money in an automated and predictive way.</li></ul>Enterprise Platforms’ charter is to modernize the company’s core platforms to dramatically increase Amex’s strategic agility and intensify its customer-centric approach.We are looking for a Director of Digital Product Management to support our Card Benefits journey within Global Loyalty and Benefits platform, enabling our markets to leverage groundbreaking technology that will provide flexibility, scalability, and speed to market. The product director will be responsible for leading the migration of US Benefits on legacy application onto our modern platform R42. Additionally, this role will lead Benefit experience teams to support yearly refreshes on card products.Key Responsibilities:<ul><li>Establish a product vision, strategy, and roadmap for modernization with defined business metrics and targets.</li><li>Lead multiple high-profile initiatives, ensuring collaboration and communication with key partners on strategy, program status, roadmaps, and trade-offs.</li><li>Responsible for prioritization of features and capabilities while establishing a balance between the requirements of customers, stakeholders, and engineering work.</li><li>Partner with product and technology leaders to deploy globally scalable solutions, ensuring continuous focus on best-in-class user experiences, opportunities to test and learn, efficient resource usage, product quality, and speed to market.</li><li>Leverage agile best practices to assess feasibility of ideas and create product constructs and innovative capabilities that power best-in-class products.</li><li>Drive improvements in future releases by obtaining feedback on products and capabilities and maintaining a pulse on external driven products.</li><li>Lead the product team with clear objectives and key results; responsible for performance evaluations, employee engagement, coaching and people development.</li><li>Enable analytics-driven decision making to evolve products and usage; produce ROI analyses and optimization recommendations.</li></ul>Qualifications:<ul><li>At least 8 years of demonstrated ability in product development and delivery with proven track record in defining winning product constructs and delivering a product roadmap.</li><li>A balance of technical knowledge and business acumen with a proven track record in launching software or services in partnership with engineering teams, and/or working cross functionally with multiple stakeholders and product development teams.</li><li>High degree of proficiency in OKR, Design Thinking, Event Storming, prototyping, iterative development, Scrum, and Agile product development.</li><li>Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality.</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.</li><li>Ability to solve sophisticated problems and has a highly analytical approach.</li><li>Deep knowledge of Payments, Accounting, Accounts Receivable, Loyalty programs, Card and Non-Card Lending is a plus.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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