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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) division of American Express is the leading provider of payment solutions for all businesses, from small and growing companies up through large corporations. We make it our mission to help our customers get business done. We operate with a customer-first mentality in everything that we do, crafting products and solutions to meet our clients’ unique needs.Within GCS, Corporate Program Product Development (CPPD) is a fast-paced, entrepreneurial team leading digital innovation at American Express. We are responsible for deepening corporate client engagement through our digital and mobile B2B products.CPPD’s Central Program Office is leading an ambitious digital transformation initiative, a critical market for GCS. The team is looking for a PMO to champion this initiative via project management, digital strategy, investment planning, and cross-functional collaboration. The ideal candidate will have an interest in big picture digital product strategy and curiosity for connecting the dots across disparate workstreams &amp; partners.How will you make an impact in this role?<ul><li>Centrally manage a large digital transformation strategy across multiple Product &amp; Engineering teams</li><li>Communicate and collaborate with partners across the organization, including Product, Finance, Sales, Field, Servicing, Compliance, Risk, and Legal</li><li>Maintain a detailed project plan with objectives, requirements, milestones, timeline, and roles &amp; responsibilities</li><li>Build and maintain new processes to drive efficiency across the program</li><li>Create central business architecture for program, translating to clear delivery requirements for Product &amp; Engineering teams</li><li>Identification and remediation of program-level risks, and own reporting activity across all leadership audiences&nbsp; </li></ul>Qualifications:<ul><li>Experience in Program Management and/or Product Management in a matrixed digital organization</li><li>Outstanding partner relationship/influence skills and a consistent track record of getting results through collaboration with internal partners across multiple functions</li><li>High intellectual curiosity, with excellent critical thinking and problem-solving skills</li><li>Passion for creating compelling high-impact strategy to increase customer and business value</li><li>Ability to communicate and collaborate effectively with Engineering and Finance partners</li><li>Highly organized – familiarity with project management techniques, frameworks, and tools</li><li>Thrives in a fast-paced environment and is adaptable to changing needs</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for ongoing collaboration</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>MBA and PMP certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Finance Manager, GABM &amp; EIP Finance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The GABM &amp; EIP team provides the full life cycle of financial support to several functional areas of the company, driving both the financial planning &amp; analysis and decision support aspects for Global Advertising &amp; Brand Management (GABM) and Enterprise Innovation Partners (EIP).&nbsp;The Finance Manager will lead financial processes and perform complex financial analyses for the Global Advertising &amp; Brand Management (GABM) organization of American Express. In addition to driving financial planning &amp; analysis efforts, the Finance Manager will play a critical role in shaping GABM’s investments and overall strategy, enabling effective trade-offs, decisioning, and strategic growth for the organization. This role will have exposure to business partners in GABM and Business Unit Finance groups.The Finance Manager should be a dynamic individual who can communicate effectively with business and finance partners, drive key financial processes, deliver superior analytics, and manage complex tasks in a global organization.Key responsibilities include:&nbsp;<ul><li>Drive monthly/quarterly/annual financial processes by working with GABM business partners, Corporate Planning teams and Controllership</li><li>Partner closely with GABM team on the management of Advertising and Promotion forecasts, investments, and related analysis</li><li>Analyze spend trends while liaising with business partners for in-depth analysis on financial results and assessments</li><li>Partner with Marketing and Finance stakeholders to devise and operationalize robust analytics to enhance the investment optimization processes for brand investments</li><li>Build and maintain complex financial models to support recommendations and provide decision support (e.g. AXP In-house Creative Agency, A&amp;P Investment Optimization)</li><li>Develop presentations and provide insights for senior Finance leaders and GABM business partners</li><li>Build and maintain relationships with key business partners to influence decisions and deliver results&nbsp;</li></ul>Minimum Qualifications:The ideal candidate will possess the following characteristics and skills:<ul><li>4+ years of relevant experience in financial planning&nbsp;</li><li>Solid financial background with proven analytical skills</li><li>Ability to balance multiple priorities simultaneously</li><li>Advanced PowerPoint and Excel skills&nbsp;</li><li>Strong oral and excellent written communication skills</li><li>Ability to concisely and clearly articulate financial concepts to multiple audiences</li><li>Demonstrates critical thinking skills, including providing proactive thought leadership, challenging status quo, and breaking down/solving problems</li><li>Bachelor's degree (Finance or Accounting)</li></ul>Preferred Qualifications:<ul><li>Knowledge of TM1 and Oracle a plus</li><li>Knowledge of SQL is a plus&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Finance, GABM & EIP

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.DescriptionThe Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Are you passionate about cutting-edge technology and its potential to transform the financial services industry? Join our Research and Development team within CTO. Our team is dedicated to identifying and exploring new technologies, conducting safe experimentation, and discovering use cases that embrace emerging tech. As a member of our team, you'll have the opportunity to collaborate with forward-thinking professionals, drive impactful change within our organization, and shape the future of Amex technology.This position will support defining the cross-functional strategy for harnessing emerging technologies at American Express including Gen AI by supporting the prioritization of use cases throughout the business, solving for imminent questions for our approach to partnerships and being an external voice for developments and implications.This position will act as a strategic partner and advisor in terms of technology, innovation, intellectual property, know-how, organizational technical core competency, R&amp;D strategy, product commercialization, and program execution. This role works closely with strategic product, technology and venture partners to define the needs being addressed in each R&amp;D program and deliver the concepts, capabilities, designs, and plans to meet these needs. This role will also ensure that R&amp;D projects are delivered on time, in budget and that the products meet specifications.On any given day, you might:<ul><li>Define and socialize impactful business strategies around emerging technologies such as Gen AI.</li><li>Gather leadership support for opportunities and lead external partnerships that will drive meaningful results for the company.</li><li>Support strategic leadership committees in the creation and execution of ambitious tech-first strategies.</li><li>Implement performance transparency of pilots and use cases to ensure success and company resources are deployed most effectively.</li><li>Support internal training, socialization and education of emerging tech such as Gen AI that will empower and foster development of new solutions across American Express.</li></ul>Minimum requirements:<ul><li>4+ years of experience in corporate strategy, product development, management consulting or investment banking preferred.</li><li>Exceptional communication and presentation skills with proven ability to message effectively across levels and tailor complex messages to executive audiences.</li><li>Track-record of successfully supporting strategic initiatives, including the development of business cases. </li><li>Consistent track record managing partners and collaborators to reach in consensus.</li><li>Ability to break down complex problems in simple ways and tell a story with data.</li><li>Software application skills – advanced in Excel and Power Point.</li><li>Bachelor's degree or equivalent in Science, Technology, Engineering or another quantitative field required.</li></ul>Also critical to your success:<ul><li>Interest in emerging technologies with adaptability to a fast-paced learning environment.</li><li>A passion for creating a fun, empathetic work environment where impactful, diverse teams can thrive.</li><li>Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Research and Development Product Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Facilitate and Leads Program Execution <ul><li>Drives program / cross platform / trains of trains product delivery demonstrating servant leadership coupled with technical expertise across domains and the corresponding business domain knowledge</li><li>Entire lifecycle from initiation to delivery:</li></ul>o&nbsp;&nbsp; Partners with LPM, Product and Engineering owners for early engagement and prioritization process.&nbsp;o&nbsp;&nbsp; Drives Pre-Program Increment (PI) planning meetings with leadership, product management, delivery teams and Business Partners.&nbsp;o&nbsp;&nbsp; Cross Platform Integrated Release Planning and status reportingo&nbsp;&nbsp; E2E Test Management (test data set up, test plan creation, reporting on testing status, etc.)<ul><li>Partner in the Delivery, Solutioning and Refinement processes to ensure product readiness.</li><li>Ensures dependency alignment for the teams &amp; trains across organization &amp; external partners (where applicable)</li><li>Partners with Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).</li><li>Ensures value is achieved by the program/technology product delivery on behalf of end users.</li><li>Assist with prioritization via experience regarding cross platform technology delivery and using methodologies such as economic decision making.</li><li>Collaborates with Delivery Managers, Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies</li><li>Create data-driven insights into the delivery and execution of the program thro&nbsp;Partners with Product Managers, Product Owners</li><li>New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).</li><li>Manages impediments, risks, dependencies and resourcing needs across stakeholders and senior leadership as appropriate.</li><li>Support and encourage innovation through continuous exploration.</li><li>Aggregates and drives End-to-End Program Increment (PI) objectives into Epic/Cross-Train Release objectives to ensure successful delivery.</li><li>Identify and manage gaps, issues, risks, and opportunities across Agile teams and trains.</li><li>Track and measure capability and epic execution</li><li>Manages external relationships, e.g. product partners or technology vendors on behalf of Technology organization (where appropriate)</li></ul>Technical Skills<ul><li>Inform or co-develop architecture and process flows to ensure end to end technology product solutions</li><li>Understand the program’s technical platforms and applications</li><li>Execute solution technical alignment discussions . Bridges the gap between product teams</li></ul>Leadership and Coaching&nbsp;<ul><li>·Coach leaders, teams in technology and product management in Lean-Agile practices and mindsets</li><li>Live the Agile and SAFe Values &amp; Principles</li><li>Encourage diversity of thought and demonstrate an open mindset.</li><li>Foster a culture of trust and leadership in others.</li><li>Champion a learning culture to drive continuous improvements and&nbsp; standardization. </li><li>Respectfully and purposefully challenge the status quo</li><li>Inspires collaboration and quality practices between system architects &amp; Agile teams and product teams</li><li>Guidance to ensure the timely identification and prioritization of technical </li><li>infrastructure to support implementation of priority features and enablers e.g. Architectural Runway</li><li>Ensures compliance with SDLC standards across the program</li><li>Ensures data integrity for the program within the Agile Management tools</li><li>Influence without authority through effective change and leadership management.</li></ul>Minimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7+ years relevant Program and/or Project Management experienceSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Delivery Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Regional Medical Director, US and Canada will work on the Global Health Services team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person will be responsible for the overall well-being across the region and leading the strategy for the award-wining, best in class Colleague Experience Group (HR) programs, creating a culture of health for colleagues and their families at American Express. From collaborating across markets to build a strong First Aid/AED program, to improving the health and productivity of our colleagues, this role is critical in reinforcing American Express’ culture and values.The Regional Medical Director, US &amp; Canada will also provide leadership and vision to the clinical strategy for the company’s onsite Wellness Centers, regional health resources across our US/Canada markets, Business Continuity (BCP) support and provide guidance for the safe reopening of our offices.&nbsp;How will you make an impact in this role?<ul><li>Lead a medical team of Nurse Practitioners, Registered Nurses and Administrative Assistants in 5 US and Canada onsite Wellness Centers delivering safe, high-quality patient care and emergency response that meets recognized standards of excellence.</li><li>Work collaboratively with executives and clinical leaders to develop and implement strategic plans that elevate the quality and efficiency of care delivery.</li><li>Deliver services that provide access for colleagues to support prevention and compliance in their overall health care needs such as administration of business travel consultation and vaccinations, Allergy shots, phlebotomy services.&nbsp;</li><li>Ensures standards of patient care through Quality Assurance monitoring</li><li>Ensure regulatory compliance requirements are up to date and executed in each department such as OSHA mandated programs, Medical Waste, Quality Assurance monitoring, CLIA and medical licensing.&nbsp;&nbsp;</li><li>Develop and delivery evidence-based health and wellness programs that foster a culture of continuous improvement and health such as annual physicals, screening programs, annual seasonal flu clinics and collaboration with 3rd&nbsp;party providers to provide extended services.&nbsp;&nbsp;</li><li>Plan and operates all aspects of the clinics’ needs within approved budget.</li><li>Global Program support: Collaborate with 3rd&nbsp;party provider to delivery medical consultation and international travel emergency support for all colleagues while on business travel.</li><li>Develop and implement clinical policies and procedures that align with the organization's vision and objectives.&nbsp;&nbsp;Review department standing operating procedures, update and share changes with staff.</li><li>Collaborate with other leaders to develop and maintain effective clinical performance metrics.</li><li>Participate in strategic planning and decision-making at the executive level, working closely with other senior leaders.</li><li>Act as a liaison between medical staff and other departments, including finance, human resources, and legal</li><li>Stay current with the latest trends and innovations in healthcare, and foster a culture of ongoing learning and development among the medical staff</li><li>Promotes patient satisfactions through department utilization surveys and handles escalated issues or inquires.</li><li>Addresses staff issues involving all healthcare and non-clinical personnel</li><li>Provide leadership and support for medical staff recruitment, retention, professional development, and performance management</li><li>Electronic Medical Records:&nbsp;&nbsp;Provide vendor oversight, develop, and maintain system to capture utilization and outcomes for reporting.</li></ul>Minimum Qualifications <ul><li>Must have a Bachelor of Nursing (BSN) or a Nurse Practitioner (NP) or a Medical Doctor (MD) degree or equivalent; all with a strong occupational medicine industry experience.</li><li>Minimum of 10 years of clinical experience in a healthcare setting, including at least 5 years in a leadership role.</li><li>Experience with managing third party Occupational Health providers and/or vendors that support the clinical operations of clinics. </li><li>Proven track record of successfully managing medical staff and driving clinical excellence</li><li>Demonstrated experience in strategy development, execution and delivery of outcomes</li><li>Adept at navigating nonclinical company and clinical regulatory requirements.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.&nbsp;Strong presentation skills.</li><li>Demonstrates&nbsp;a&nbsp;good&nbsp;balance&nbsp;of&nbsp;leadership&nbsp;and&nbsp;direction and&nbsp;has&nbsp;strong&nbsp;skills&nbsp;in&nbsp;managing&nbsp;diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Manage department budgets and administrative roles.</li><li>Ability to work flexible hours across different time zones. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Regional Medical Director - US & Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position will play an important role within the Line of Business Compliance organization supporting the Technology Business Unit.The position will provide support to Technology platforms while assisting in the build of an effective framework for compliance with applicable Global laws and regulations for Technology Platform fulfillment of American Express Lending, Banking, and Loyalty Products.The successful candidate will contribute alongside a high-performing team to deliver an effective compliance risk management oversight program for the Technology business unit, as well as provide risk management advisory services to promote safe, scalable innovation across the portfolios.This is a visible and strategic position with regular interaction with a variety of teams in the 1st and 2nd line, as well as senior leaders across the company.&nbsp;How will you make an impact in this role?<ul><li>Provide solution-oriented compliance support to assist the Technology business unit in achieving goals while meeting compliance requirements</li><li>Provide timely decisions/review and effective compliance oversight of Technology Compliance Issues</li><li>Maintain close partnership with Market Compliance Officers (MCOs) to promote safe and scalable regulatory change management across AXP’s global markets</li><li>Support an effective Compliance program, including contribution to the Technology Compliance Plan (ACP), Compliance Risk Assessment (CRA), Business Unit Compliance Assessments (BUCA)</li><li>Develop and maintain strong working relationships with business partners and internal stakeholders (e.g. other Global Risk and Compliance colleagues, General Counsel Office, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group)</li><li>Support new initiatives through the New Product Approval (NPA) process and&nbsp;integration of effective controls, testing &amp; ongoing monitoring for new and existing processes</li><li>Oversee and maintain a robust control environment to monitor third-party risk</li><li>Assist internal stakeholders with regulatory examination requests and support timely drafting of responses to regulatory findings</li><li>Drive implementation of policy and regulatory requirements across relevant federal, state, and local regulations&nbsp;</li></ul>Minimum Qualifications<ul><li>Ability to lead/coach a direct report (or multiple) through the Career Development and Performance Management processes</li><li>Demonstrated regulatory knowledge of global financial regulations including experience with AML, Consumer Protection, and Privacy laws</li><li>Ability to support and drive compliance discussions as part of Compliance Issue Management</li><li>Strong technical acumen including knowledge of the Software Development Life Cycle (SDLC), Agile practices, and architectural frameworks/components/processes surrounding Technology application development &amp; maintenance</li><li>Ability to exercise sound judgment in the development and selection of compliant solutions</li><li>Strong project management skills, ability to manage multiple priorities simultaneously</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change</li><li>Strong collaborative skills and experience leading and working in a matrixed and agile environment and on cross-functional teams</li><li>Strong leadership, analytical, organizational track-record</li><li>Excellent verbal and written communication skills, including ability to persuade and influence</li><li>Proactive, results-oriented, and self-driven</li><li>Creative and highly collaborative ability to solve business challenges</li><li>Prior compliance, legal or risk experience required</li><li>Bachelor's degree required</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Manager, Leave of Absence (LOA) US and Canada will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person is a key contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance employee engagement and well-being. This role will be part of the Colleague Experience Group (HR), collaborating with numerous internal and external stakeholders and leading a team to lead policy and program offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic and complex leave of absence program. How will you make an impact in this role?<ul><li>The Leaves of Absence Manager will be responsible for overseeing all aspects of the disability plan within the organization.</li><li>Handle Escalations: Serve as the primary point of contact for all escalations related to disability, legislative leaves, and accommodations. Address and resolve issues promptly and effectively, ensuring compliance with relevant laws and regulations.</li><li>Provide guidance and support by addressing questions via the dedicated AskLOA email box. </li><li>Stay up to date with industry best practices and legislative changes to ensure programs are effective and compliant.</li><li>Manage all leave types including Salary Continuation, Workers Compensation, Workplace Accommodation, Unpaid Medical Leave, and LTD (Long Term Disability). </li><li>Partner with internal stakeholders, such as CEG (Human Resources), legal, operations and management, and external partners, to enhance colleague engagement and well-being opportunities; creating strong relationships to support the successful implementation of programs. </li><li>Provide coaching and guidance to front-line leaders on process and best practices related to disability, leaves, and accommodations. Conduct training and orientation sessions for new leaders and employees to ensure understanding and compliance with program requirements. Point of contact for leader support. </li><li>Collaborate with teams to investigate and resolve claim escalations and identify opportunities for process improvements within disability, leaves, and accommodation programs. </li><li>Analyze quarterly trends and service level agreements with vendors and collaborate with others to develop improvement plans where necessary.</li><li>Design and implement communication tools for internal and external stakeholders to ensure accurate and up-to-date information on disability, leaves, and accommodation programs. Develop regular reports for senior leadership on program status and results.</li><li>Support market evaluations of disability, leaves, and accommodation programs to ensure best practices are implemented and service gaps are addressed. Stay informed about industry trends and benchmark against other organizations.</li><li>Integrate return to work (RTW) best practices with workplace accommodation team to drive consistency and excellence.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Human Resources, Disability Management, Occupational Health, or strong background in disability industry and case management. </li><li>Minimum of 5 years industry experience in managing disability leaves plans, workplace accommodation and vendor liaison. </li><li>In-depth knowledge of federal and state laws. </li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication, interpersonal skills, and written skills with the ability to collaborate effectively with internal and external stakeholders.</li><li>Strong customer service and phone presence skills.</li><li>Proven experience in coaching and training front-line leaders on process and best practices.</li><li>Ability to handle escalations and resolve issues in a timely and effective manner.</li><li>Ability to handle multiple tasks and priorities.</li><li>Proficiency in using HR information systems and other relevant software and strong background in operations. </li><li>Strong attention to detail and ability to prioritize tasks in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>Supporting role: Experience in vendor management </li><li>Strong background in process improvement, operations, legislative laws, and vendor management.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Leave of Absence - US and Canada

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role? You’ll be working in a fast-paced environment as part of the Servicing Engineering team supporting platforms for American Express customers. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.<ul><li>Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.</li><li>Collaborate with software engineers to ensure scalability and reliability.</li><li>Conduct code reviews and provide technical guidance and mentorship to junior team members.</li><li>Stay abreast of industry best practices and emerging trends.</li><li>Participate in cross-functional team meetings, brainstorming sessions, and knowledge sharing activities to foster innovation and continuous improvement.</li><li>CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes.</li><li>Working in Agile Environments: Experience with Agile methodologies and practices.</li><li>Problem-Solving and Troubleshooting: Strong analytical skills to solve problems and troubleshoot issues.  </li></ul>Minimum Qualifications<ul><li>Degree in Computer Science with 8+ years of experience</li><li>Proficient in Programming Languages: JavaScript and React.</li><li>Fundamentals &amp; knowledge of the DOM.</li><li>Experience writing adaptive and responsive UI applications.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational/NoSQL databases.</li><li>Experience with object-oriented design and coding with variety of languages</li><li>Knowledge of HTML5, React, Redux, Angular, and Node.</li><li>Experience with automated tested and unit testing (Jest, Enzyme, React Testing Library).</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks (Git, Jenkins)</li><li>Excellent interpersonal and communication skills.</li><li>Architecture design and modeling: should possess strong skills in designing and modeling complex systems and architectures.</li><li>Ability to create scalable, reliable, and efficient solutions that meet business requirements.</li><li>Docker and Kubernetes Proficiency: Proficient with containerization and orchestration using Docker and Kubernetes.</li><li>Continuous Learning: Commitment to staying updated with industry trends.</li><li>Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.</li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.</li><li>Should have excellent problem-solving and analytical skills.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Full Stack

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Director, Leave of Absence (LOA) US and Canada will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person is responsible for strategic leadership, management, and continuous improvement of the disability and leave of absence policies and programs for colleagues in the US and Canada. This role will be part of the Colleague Experience Group (HR), collaborating with numerous internal and external stakeholders and leading a team to lead policy and program offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic and complex leave of absence program.How will you make an impact in this role?<ul><li>Lead and inspire the U.S. and Canada LOA teams, driving strategic vision and operational excellence. </li><li>Oversight of all aspects of both the US and Canada disability plan, company leave of absence policies, legislative leaves, and accommodation programs within the organization.</li><li>Program Design and Implementation: Develop and implement strategic plans for disability, leaves, and accommodation programs. Evaluate existing programs and identify areas for improvement. </li><li>Develop and implement long term strategies for both the US and Canadian disability landscape by adhering to federal, state and legislative regulations along with company’s standalone policies such as Salary Continuation, Parental Leave, etc. </li><li>Working directly with the Colleague Total Rewards and Well-being team to design, implement, execute, and evaluate clinical programs for the health plan and broad-based wellness programs.</li><li>Third-party relationship management for leave administrators </li><li>Collaborate with internal and external partners on new and existing LOA and Salary Continuation policies and US Workers Compensation</li><li>Create a streamlined accommodation process for colleagues and leaders in support of the Americans with Disabilities Act (ADA), Accessible Canada Act (ACA) and Accessibility for Ontarians with Disabilities Act (AODA).</li><li>Maintain current knowledge of industry best practices, legislative changes, and periodic market evaluations, to ensure programs are effective and compliant.</li><li>Provide consultation to create lifecycle process for new and updated policies and procedure guide/SOP for LOA administration.</li><li>Manage ongoing training and education to leaders and other key stakeholders; ensure high levels of collaboration and awareness of Company policies and processes.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Human Resources, Disability Management, Occupational Health, or strong background in disability case management and vendor oversight.</li><li>8+ years of industry experience in managing disability, leaves, and accommodation programs.</li><li>In-depth knowledge of US ADA, federal, state and local as well as Canadian provincial, ACA and AODA laws and regulations related to disability, leaves, and accommodations.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Strong presentation skills </li><li>Proven experience in coaching and training staff, HR and front-line leaders on process and best practices.</li><li>Demonstrates a good balance of leadership and direction and has strong skills in managing diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Ability to handle escalations and resolve issues in a timely and effective manner.</li><li>Experience in vendor management and contract negotiations.</li><li>Proficiency in using HR information systems and other relevant software.</li><li>Strong attention to detail and ability to prioritize tasks in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>Work in a collaborative team environment. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Leave of Absence - US and Canada

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etcYou will be a member of a product delivery team reporting to a Director of Product Delivery &amp; Integration, Engineering Director, VP or Business Leader. You will be responsible to Drive processes and execution oversight for Agile Release Trains. Resolves or escalates impediments, manages risk, and promotes relentless improvement throughout the organization. Responsible for facilitating program/ release level events such as Program Increment planning, Inspect and Adapt and the Scrum of Scrums.Key Responsibilities:·Facilitate and Leads Program Execution.·Drives program/release level processes for an Agile Release Train demonstrating stellar servant leadership, coupled with domain knowledge and technical savvy·Facilitates Program Increment planning meetings with leadership, business stakeholders, product management and delivery teams on the Agile Release Train(s).·Support program level meetings in partnership with product management and system architect(s) to aid in the preparation, readiness and prioritization of features for future PI planning sessions.·Ensures strategic alignment for the train across organizations and teams·Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution·Ensure value is achieved by the train on behalf of end users via the program predictability measure·Assists with economic decision making by supporting Program Epic and Feature estimations by program team and roll up to program/ release level visibility (overarching team roles)·Collaborates with other RTEs to coordinate cross-train dependencies·Coaching and Relentless Improvement·Live the Agile and SAFe Values &amp; Principles. Be uncomfortably transparent in all you do·Be coachable yourself be open to feedback and committed to continuous personal improvement·Demonstrate being a lifelong learner. Challenge the status quo gracefully.·Provide visibility into gaps, issues, risks, and opportunities across Agile teams·Escalates impediments, manages risks, dependencies and resourcing needs·Aggregates and drives team Program Increment objectives into Program/ Release objectives to ensure successful delivery·Mentor and coach to Agile Release Train on Agile/Lean/SAFe Principles·Drives program/ release level continuous improvements·Participates in enterprise program management improvement and standardization activities·Encourages collaboration and quality practices between system architects &amp; Agile teams·Oversight to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers e.g. Architectural Runway·Promotes compliance with SDLC standards across the Agile Release Train·Ensures data integrity for the Agile Release Train within the Agile Management tools·Works in partnership with Product Management and Owners, as well as the core and extended Technology teams including Architect(s), to create and prioritize the program backlog·Coaches and mentors’ teams to adopt the AET SDLC process, Agile values, principles and practices, and actively encourage teams to reflect upon and improve their value delivery capacityMinimum Qualifications·Bachelor’s Degree in Computer Science, Computer Engineering, or other technical discipline, or equivalent work experience required, advanced degree preferred.·10+ years of experience in a professional environment. 4+ years of Scrum Master experience and 7+ years relevant Program/Project Management experience.·Experience with design and coding across one or more platforms, languages &amp; frameworks preferably Java J2EE, Node.JS, Spring MVC, React.·Experience in RDMS (Oracle, DB2) and NoSQL DBs like Mongo, Redis, Cassandra, etc.·Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions·SPC or SA certification required. ·RTE certification and PMI ACP Certifications is good to have.·Strong facilitation and communication skills·Demonstrates proficiency in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices·Ability to drive value delivery. Possess a high degree of technical savvy, with a keen ability to learn about new technology quickly and easilyPreferred Skills:·Great Adaptive Communication and good at Agile Practices·Strong Industry and Company Knowledge·Organizational Change Management and a Technical Acumen·Good knowledge on Technology Industry Trends·Good Adaptability, Collaboration &amp; Teamwork skillsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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