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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The Global Investment Capabilities team plays a crucial role in delivering this mission, supporting the efforts of the entire Global Marketing team by enabling the evolution of our Investment Management processes. This candidate will be responsible for A&amp;P budget management and tracking, collaborating closely with our Global Supply Management (GSM) partners. In addition, this candidate will play a critical role in strengthening our investment management tools by spearheading design and testing to drive the business towards state-of-the-art investment optimization capabilities. This is a highly visible role in the Global Marketing team as this person will be a key partner in driving efficiencies and will collaborate closely with stakeholders across the marketing organization and finance.Job Responsibilities:<ul><li>Function as a subject matter expert for A&amp;P Budget Management and Tracking.</li><li>Develop and own relationships with key partners in Finance and GSM</li><li>Focus on understanding the needs of marketers &amp; other key partners to ensure a great customer experience.</li><li>Partner closely with a broad set of IO stakeholders and the Finance Capability Development team to deliver against core needs and identify data opportunities.</li><li>Participate in meetings with the internal capabilities production team to drive prioritization.</li><li>Craft detailed and engaging training materials regarding new or enhanced IO Management capabilities for GCS Marketing.&nbsp;</li><li>Perform system testing, parallel run testing, and any other testing required to ensure the build meets the pre-aligned requirements prior to deployment.&nbsp;</li><li>Lead ad hoc projects to drive process efficiencies.</li></ul>Minimum Qualifications:<ul><li>Initiative-taking individual with excellent collaboration and influence management skills.</li><li>Effective communication and presentation skills, with a demonstrated ability to simplify and translate complex business processes to business partners.</li><li>Strong financial acumen and experience with marketing measurement plans and metrics.</li><li>Detail oriented with a strong commitment to excellence.</li><li>Enthusiastic, process-oriented with ability to prioritize and deliver on ad-hoc business projects while adhering to strict deadlines.</li><li>Ability to build strong relationships and work effectively on a collaborative team.</li><li>Highly proficient in Excel and PowerPoint&nbsp;</li></ul>Preferred Qualifications:<ul><li>Knowledge of IBM Planning &amp; Analytics tool (TM1) is a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Analyst- Global Investment Capabilities

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Tele Account Development Manager is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers.Job ResponsibilitiesPlanning (10 – 20% of time)&nbsp;▪ Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by American Express within territory&nbsp;Relationship management (10 – 20% of time)&nbsp;▪ Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;Client solution (20 – 30% of time)&nbsp;▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;▪ Maintaina high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Partner closely with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit&nbsp;▪ Partner with specialized sales team for product cross-sell (AP Automation), further entrenching clients with use of the American Express suite of products and services&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Relationship management&nbsp;▪ Strong customer relationship building skills to follow through and motivate clients to act&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor's degree required ▪ Excellent sales experience, 3 – 5 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industryEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Tele Account Development (Phoenix/Sunrise)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Manager of Control Management, Business Conduct focused on ensuring business conduct is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, GCS Business Conduct Control Management will:<ul><li>Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Small and Medium Enterprise (SME) organization. </li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations. </li><li>Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics</li><li>Conduct initial review of planned guidance for BUs to ensure alignment with standards set by centralized specialist risk-strip teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 conduct risk management policy)</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Compile materials to support design and assist in dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to business conduct </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Supervise the work of two analysts</li></ul>Required Qualifications: <ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types </li><li>Support advising on business conduct and broader operational risk policies and programs</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Manager, Community Partnerships and Engagement role will sit on the American Express Corporate Sustainability team, within Corporate Affairs &amp; Communications. This role will be focused on the success of the American Express colleague engagement programs; inclusive of donations and volunteering. The role will be a part of an international colleague engagement and community impact team, with the focus being driving the New York based colleague community initiatives and managing key non-profit partnerships that work across the United States. This role will develop, launch, and manage ongoing community-based programs within the United States, supporting the strategic priorities of the Global Community Impact team. How will you make an impact on this role?<ul><li>Be the New York colleague engagement champion, overseeing and coordinating New York volunteer efforts for the thousands of colleagues based in the Manhattan office such as Central Park Conservancy, God’s Love We deliver, and New York Cares. </li><li>Manage partnership and relationships with US-based nonprofits focused on youth mentoring, financial literacy, and career readiness. </li><li>Support the efforts of colleague networks and business unit teams to set up volunteering events on American Express’s internal volunteering and donating site “Give2Gether” powered by Benveity.&nbsp;</li><li>Collaborate across multiple teams to ensure successful execution of CS initiatives, inclusive of Communications, Diversity Equity and Inclusion, Colleague Engagement Group, and Compliance.&nbsp;</li><li>Support and execute the creation of non-profit grants and payments&nbsp;</li><li>Support the efforts of the annual giving season campaign efforts and ad-hoc programmatic needs.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree </li><li>4-6 years of experience in either colleague engagement, non-profit work or event planning</li><li>Strong organizational and project management skills</li><li>Excellent communications and interpersonal skills, being able to work with colleagues across all seniority levels</li><li>Proficiency in Microsoft Office, bonus if familiar with Benevity&nbsp;</li><li>Familiarity with grants, non-profits and corporate sustainability KPIs&nbsp;</li><li>A passion for philanthropic work and volunteering&nbsp;</li><li>Ability to work independently, collaboratively, and cross functionally in a detail oriented environment</li><li>Ability to travel locally throughout the tri-state area</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Community Partnerships & Engagement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.As a Senior Java Engineer, you will be responsible for designing, developing, and maintaining banking systems that support high transaction volumes, security, and scalability. You will work on a range of banking products, including payment systems, data &amp; reporting, and customer account management solutions.Responsibilities:<ul><li>Design and contribute to workflow implementations</li><li>Champion workflow orchestration best practices</li><li>Build software as part of a nimble agile Team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.</li><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li><li>Use state of the art tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple</li><li>Participate in design and code reviews for key components and cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>7-10 years of software development experience, and preferably a BS or MS degree in computer science, computer engineering, or other technical discipline. </li><li>Team player and a hands-on engineer.</li><li>Experience mentoring and coaching junior engineers.</li><li>Experience in designing and implementing highly scalable, low latency Java / Go based applications.</li><li>Hands on experience in multi-threading programming.</li><li>Basic high availability techniques and implementation knowledge.</li><li>Practical knowledge of caching and distributed systems.</li><li>Staying in touch with industry standards and current technologies is expected.</li><li>Experience in profiling / performance analysis of applications.</li><li>Core competencies in distributed technologies including Java, Spring, APIs (REST), JSON, XML, Kafka, JDBC, MongoDB, Postgres, NoSQL databases, Spring Boot, Spring Batch, JUnit, Jenkins, and Gradle/Maven.</li><li>Experience with In-memory computing solutions is a big plus.</li><li>Commitment to software practices of continuous Integration, automated/repeatable testing, and collaborative work environments.</li><li>Ability to think abstractly and deal with ambiguous/under-defined problems.</li><li>Ability to enable business capabilities through innovation.</li><li>Demonstrated willingness to learn innovative technologies and takes pride in how fast they develop working software.</li><li>Experience working with streaming solutions is highly desirable (preferably Apache Kafka and Kafka Streams).</li><li>Hands-on experience in full-stack software development is desirable.</li><li>Hands on experience in Big Data technologies including Python, Hadoop, and Spark is a plus</li><li>Have excellent written and verbal communications skills.</li><li>Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab).</li></ul>Preferred Qualifications: <ul><li>Experience with container orchestration tools like Kubernetes and Docker.</li><li>Previous experience with payment systems or real-time transaction platforms.</li><li>Leadership experience in a fast-paced development environment.</li><li>Experience in API development for fintech applications.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer - Digital Banking Platform, Banking Core

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Reporting and Analytics team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.US Consumer Services is looking for a Senior Manager of Reporting and Analytics focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Manager, US Consumer Services Reporting and Analytics will:<ul><li>Oversee execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Oversee tracking of issues with KRI limits and risk appetite for US Consumer Services to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU</li><li>Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums</li><li>Support development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication</li><li>Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Lead implementation of key areas training initiatives that align with Operational Risk Management</li><li>Manage processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications: &nbsp;</h4><ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><h4>Preferred Qualifications:&nbsp; </h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and programs into performance trends and themes</li><li>Developing compelling reporting materials and insights regarding risk management performance and adherence to guidelines and standards</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Performing or supporting an audit or review of operational processes, risks, and controls</li><li>Advanced PowerPoint and Excel skills, including extensive formula and pivot table creation&nbsp;</li></ul></li></ul><ul><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Control Management Reporting & Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to support the Regulatory, Banking, Prepaid, Privacy &amp; Data Law Team within the Global Enterprise Services group.&nbsp; The successful candidate will be responsible for providing day-to-day legal and strategic advice on key prudential bank regulatory issues of importance to American Express. &nbsp;This position requires regularly navigating novel business and legal issues across a broad range of matters and working seamlessly with colleagues on a global basis.&nbsp; It also provides the opportunity to contribute to a host of strategic projects and to collaborate with colleagues across business units and the GCO on significant enterprise initiatives.Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:<ul><li>Providing rich work experiences and opportunities for professional development;</li><li>Recognizing and rewarding those who drive and deliver results; and </li></ul>Respecting and valuing diversity, integrity, and personal accountability.&nbsp;&nbsp;How will you make an impact in this role?<ul><li>Monitor legal and regulatory developments and partner with GCO, Treasury, and Government Affairs colleagues to develop advocacy strategies on U.S. prudential bank regulatory matters of importance to American Express;</li><li>Support the American Express finance and treasury groups on the interpretation and implementation of new and revised capital and liquidity rules and related developments;</li><li>Conduct legal research and provide legal and strategic advice on U.S. prudential bank regulatory issues;</li><li>Provide legal support on matters related to depository organization management interlocks;</li><li>Participate on a small team of seasoned attorneys, offering thought leadership for, and engagement on, cross-subject matter practice group issues and strategic projects;</li><li>Collaborate with colleagues within the GCO and other groups; and</li><li>Routinely engage directly with internal clients across the enterprise to ensure the most effective support and relevant expertise is applied to particular matters.</li></ul>Minimum Qualifications<ul><li>J.D. with admission to practice law in New York or Washington, D.C.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li><li>Interest in developing a deep understanding of business needs and objectives with a close partnership with business clients</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines</li><li>Ability to understand and integrate details of business / enterprise environment and priorities in applying legal and policy requirements</li><li>Intellectually curious and self-motivated, high level of personal energy and commitment</li></ul>Preferred Qualifications<ul><li>Experience advising on U.S. prudential (non-consumer) bank regulatory matters e.g., current and proposed capital and liquidity rules, Regulations Y and YY, brokered deposits and related matters</li><li>Experience working with banks, payment networks, financial institutions</li><li>Strong executive presence and ability to influence stakeholders</li><li>Demonstrated ability to build excellent relationships</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges</li><li>Strong interest and/or experience in digital products and emerging technology</li><li>Excellent oral and written communication skills</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The Global Loyalty &amp; Benefits organization is looking for a talented Senior Product Manager – Digital Product Management to help drive the transformation of our APIs.  As the Senior Product Manager, you will collaborate with business and technology partners to shape the product strategy and roadmap.  The Senior Product Manager will lead a team of product owners who will be responsible for enhancing and modernizing our loyalty APIs and will consult with business and channel partners to discover use cases and API requirements. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.&nbsp;The Global Loyalty &amp; Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. Our team enables many of the key product features used by our Cardmembers every day; such as earning &amp; redeeming their points, accessing lounges &amp; receiving the benefits from elite hotel and airline guest status. As an API domain, we build high performing APIs that power the world’s best loyalty &amp; benefit experiences for our customers.Key Responsibilities:&nbsp;<ul><li>Communicating and building consensus across multiple teams to create product vision and solutions</li><li>Consulting with key business partners and stakeholders to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions</li><li>Partnering with execution teams to ensure delivery of consistently high-quality, timely feature launches</li><li>Coaching and mentoring team of product owners</li><li>Weighing initiatives against opportunity costs and feasibility to build product roadmaps&nbsp;</li><li>Building and fostering a culture of agility and product ownership in close partnership with technology and business teams</li><li>Facilitating resolution of risks, issues, and changes tied to the product backlog</li><li>Developing a robust understanding of loyalty and API domain as well as competitive landscape</li><li>Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs&nbsp;</li><li>Full participation in and support of agile practices and ceremonies&nbsp;</li><li>Communicate and build consensus across multiple teams in creating solutions.&nbsp;</li><li>Collaborate with other team members to define business requirements to meet the end users’ needs&nbsp;</li><li>Provide vision to the Agile development team and stakeholders throughout the project and create requirements&nbsp;</li><li>Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>5+ years of experience working on/with software development teams&nbsp;in a product role</li><li>Technical understanding of APIs&nbsp;</li><li>Experience with mentoring and coaching product owners</li><li>A good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindset</li><li>Ability to establish and maintain effective working relationships with all levels within the organization, including external partners&nbsp;</li><li>Familiarity with agile and scrum software development methodologies&nbsp;</li><li>Excellent communication skills with ability to engage, influence, and inspire collaboration and alignment</li><li>Experience working with global teams across different time zones</li><li>Problem solving, project management and analytical skills; ability to prioritize and complete tasks&nbsp;</li><li>High degree of personal organization&nbsp;</li><li>Shows individual initiative, proactiveness and personal accountability&nbsp;</li><li>Bachelor’s degree in related field required (or comparable experience). Master’s degree preferred.</li><li>Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred&nbsp;&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The Global Loyalty &amp; Benefits organization is looking for a talented Manager – Digital Product Management to help drive growth and transformation of our APIs.  You'll be working in an Agile software development environment with other product and engineering teams to prioritize the backlog, create user stories, and collaborate across stakeholders to deliver on loyalty initiatives.  You will lead a scrum team that is focused on maintaining and enhancing our loyalty APIs. You will consult with business and channel partners to discover new use cases and API requirements. You'll work with execution teams to ensure delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.&nbsp;The Global Loyalty &amp; Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. The Global Loyalty &amp; Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence and servicing. The focus of the Loyalty API domain is building high performing APIs that power the world’s best loyalty &amp; benefit experiences for our customers.Key Responsibilities:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the engineering and business teams&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translating features into prioritized user stories in tight coordination with other Product Owners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full participation in and support of agile practices and ceremonies&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate and build consensus across multiple teams in creating solutions.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other team members to define business requirements to meet the end users’ needs through one-on-one, small and large-group interviews about technology and system concepts&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage in day-to-day activities with the development team i.e., providing feedback and clarity on stories&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Actively manage the team backlog by insuring it is reviewed continuously, represents the most valuable items for delivery, and includes customer feedback&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide vision to the Agile development team and stakeholders throughout the project and create requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the team always has an adequate amount of prioritized stories available to be worked by the team&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate on release plans and set expectation for delivery of new functionalities&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep abreast with Agile/Scrum best practices and new trends&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines&nbsp;Minimum Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3 years of experience working on/with software development teams&nbsp;in a product role·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic technical understanding of APIs&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to establish and maintain effective working relationships with all levels within the organization, including external partners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with agile and scrum software development methodologies&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem solving, project management and analytical skills; ability to prioritize and complete tasks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High degree of personal organization&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shows individual initiative, proactiveness and personal accountability&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred&nbsp;&nbsp;Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Digital Product Management

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;As the Data Science team in Global Infrastructure Product Services embarks on building and deploying advanced data science and machine learning (ML) models, we are looking for a senior data scientist to build, deploy and monitor models in production.In this Engineer role, you will be part of a versatile team responsible for building and supporting scalable, secure, and highly available Cloud based (on-prem) Services such as Redis, Kafka, Elastic, Spark, Airflow and GridGain<h4>Responsibilities Include:</h4><ul><li>With your core understanding of Linux, clustering and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.</li><li>Providing Level 3 hands-on support for Linux including resolving performance issues with virtualization and containerized environments</li><li>Being a domain expert of two or more of the following: Redis, Kafka Spark, GridGain, Airflow or Elastic </li><li>Having a good understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer’s use of Cloud Services</li><li>Writing Terraform programming scripts for automating installation and configuration of various managed services offering resources &amp; its components in public cloud environments</li><li>Integrating Observability tools like Splunk, Sahara, Prometheus and ELK.</li><li>Building scripts using Linux scripting, Python and configuration languages like YAML/JSON</li><li>Combines deep expertise, detailed and rational root cause analysis to find chances to build things faster and better</li></ul>Are you up for the challenge?<ul><li>Overall 8+ years of Technology proven experience with 2-3 Years of meaningful engineering experience</li><li>Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)</li><li>Experience working within an Agile led team for rapid and continuous development of work products</li><li>A knowledge of integration with public cloud managed services in AWS/GCP/Azure</li><li>Strong experience in Linux functionalities/features and system administration</li><li>Demonstrated working knowledge of high availability and Disaster Recovery implementations</li><li>Strong knowledge of virtualization management in VMware</li><li>Bachelor’s degree in computer science, Computer Engineering or equivalent work experience</li><li>Passion for learning new technologies, particularly in the cloud computing infrastructure area.</li></ul><h4>Desirable experience</h4><ul><li>Cloud management and administration</li><li>Validated diagnostic, troubleshooting, and service restoration skills.</li><li>Excellent interpersonal and customer service skills</li><li>Strong English communication skills with the ability to work with customers in critical outage situations.</li><li>Good written and verbal communication and presentation skills</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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