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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AUTONATION</h2><h2>Ford Wolfchase</h2><h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Master Technician-1 - Ford Wolfchase

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Non - Certified Tech-3 - Ford Wolfchase

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>AUTONATION</h2>Nissan Memphis<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Non-certified Technician-2 - Nissan Memphis

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Autonomous Vehicle Technician maintains and repairs electric autonomous vehicles, ensuring safety and reliability. Key tasks include diagnosing issues, performing inspections, documenting repairs, and collaborating with teammates. The role requires automotive experience, with electric vehicle knowledge preferred, and adherence to safety and quality standards.The Autonomous Vehicle Technician diagnoses and performs maintenance and repairs on vehicles operated by the Waymo Driver. This specialist will have a unique opportunity to provide high quality service on autonomous vehicles, while working with teammates in a positive atmosphere and growth environment. Responsibilities:<ul><li>Performing maintenance, diagnosis, and required repairs on electric vehicles.</li><li>Inspecting and performing initial vehicle set up for autonomous fleet operation and testing.</li><li>Collaborating with and working alongside AutoNation and Waymo associates, and partnering with teammates to improve processes and expedite workflow.</li><li>Document requested repairs and findings in a specialized service platform.</li><li>Performing high quality repairs and inspections efficiently and accurately.</li><li>Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.</li><li>Provide guidance to technician team, and effectively communicate with Associates regarding required service and parts needs.</li><li>Performing all repairs according to work instructions and documenting results.</li><li>Operating all equipment in the Service Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.</li><li>Maintaining an inventory of Technician’s tools not normally inventoried by the Service Department.</li><li>Keeping abreast of technical information and participating in offered training classes as appropriate.</li><li>Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li></ul> Qualifications:<ul><li>High School Diploma or equivalent.</li><li>Two + years’ automotive experience</li><li>Electric Vehicle experience, a plus</li><li>Hybrid or EV training and experience a plus</li><li>Automotive technical training</li><li>Have tools</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service technician - GMC Mendenhall

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Consultant - All Experience Levels, Paid Training

Title: Career Services Advisor
Institution:&nbsp;Volunteer State Community College
Job Summary:
Under the supervision of the Coordinator of Career Services, the Career Services Advisor provides career readiness assistance to current and prospective students, coordinates all aspects of the Student Employment Program (SEP), and serves as the main point of contact for the SEP, supports all operational areas of Career Services and assists with advancing the goals of Career Services for all Volunteer State Community College (VSCC) campuses. The advisor will also work closely with multiple college departments, faculty, staff, students, community partners and local education agencies and provide information for job opportunities to students and graduates.
Job Duties:
Promote and support the execution of all career services programming and events (career fairs and other recruiting events, employer development, etc.). Assist with managing the career management system, including responding to and troubleshooting students’ questions regarding system utilization. Coordinate all elements of the SEP: verify applicant data, determine eligibility for student employment in collaboration with the Office of Financial Aid and Office of Human Resources, oversee job development in collaboration with campus and community partners. Serve as point of contact for students seeking on-campus employment opportunities. Support collaborations with dual enrollment, off-campus sites, and regional K-12 partners to promote career development and guidance for middle school and high school students. Provide individual/group career coaching to students, including career assessments, career guidance sessions, and workshops. Deliver career-related presentations to classes and student organizations. Respond to students’ and company recruiters’ questions via email or phone in a timely and professional manner and refer to the Coordinator of Career Services as needed. Oversee the daily operations of Career Services in the absence of the Coordinator and provide strategic input as requested. Assist with marketing and communication efforts related to Career Services. Research current hiring trends to facilitate students’ job search and ensure students’ resumés, interviewing skills, and professionalism adhere to employer expectations. Other duties as assigned.
Minimum Qualifications:
Bachelor’s degree. Two years of advising or customer service experience. 
Preferred Qualifications:
Experience working in higher education, specifically at the community college level.
Knowledge, Skills, and Abilities:
Demonstrated ability to work collaboratively with students, staff, faculty, service area school systems, employers, and community partners. Must be a willing advocate of the mission of the college. Excellent communication, interpersonal, organizational skills, and detail oriented. Demonstrated effective writing, speaking, and listening skills. Ability to work independently and manage multiple projects simultaneously. Ability to travel within the VSCC service area is required. Strong computer skills to include proficiency in Microsoft Office products and other related software. 
Pay Rate: $43,888 - $49,122 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.

Motlow State Community College

Career Services Advisor

Title:&nbsp;Financial Aid Coordinator
Department:&nbsp;Financial Aid
Number of Positions:&nbsp;1
Classification:&nbsp;2m/Hybrid Mobile

Position #:&nbsp;100140
Type of Appointment:&nbsp;Full-Time

FLSA Status:&nbsp;Exempt

Pay Rate:&nbsp;$43,570-$53,760/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.

Reference check requirements:
​·&nbsp;&nbsp;&nbsp;Non-supervisory roles: three (3) current or former supervisors
​·&nbsp;&nbsp;&nbsp;Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
Position Summary: Overall purpose of this position is to ensure accurate administration and management of financial aid programs in compliance with federal, state and institutional regulations. Accountable for timely execution of federal, state and institutional funding for student and institutional budgets. Independently provide up-to-date subject matter expertise on federal student aid programs including Return to Title IV, Federal Student Loans, Parent Plus Loans, Alternative Loans, Federal and Instructional Work-study and the Student Aid Application (FAFSA) Data Verification Program to internal and external stakeholders in support of PSCC enrollment objectives and mission.
Essential Functions:
40% Administer Federal and State Student Aid programs, including but not limited to FAFSA applications; perform verification of all verifiable data elements of the FAFSA application; review FAFSA and student documents to resolve conflicting information; enter corrections to FAFSA through FAA and/or Banner; review keyed corrections thru Banner to ensure that all corrections have been made correctly; process federal student aid awards including but not limited to Federal Pell Grant, FSEOG, Federal Work Study and Federal Student Loans. Administer alternative loan program. Determine eligibility for State aid programs including but not limited to Tennessee Education Lottery Scholarships, (Hope, TN Promise, TN Reconnect,) and TSAA Tennessee Grants. Process timely certification files via FAST; Review and work eligibility reports; calculate, post, verify and reconcile awards. Process returns to Title IV aid related to post withdrawal disbursements, Pell Overpayments and returns of previously awarded Federal Student Aid per federally established guidelines. Notify students of any changes to their federal and/or State Aid eligibility during the term that result in adjustments to their PSCC student account.
15% Work with Common Origination Disbursement (COD), National Student Loan Data System (NSLDS), various loan lenders, and other applicable parties to resolve problems including student loan default, bankruptcies, SAR C codes, Fresh Start Loan Program. Assist the director/manager to review, analyze, interpret, and troubleshoot system COD extract and import reports to discern errors, identify problem with pells and loans, and take the appropriate action to correct them.&nbsp;
10% Monitor student continued eligibility based on aid retention requirement and administer appeals processes. Review satisfactory academic progress standards to determine continued eligibility for student aid. Review bench marks and enrollment requirements for continuation of eligibility for state aid programs. Facilitate and/or serve on appeal committee for SAP appeals and IRP for state aid appeals.
10% Review various reports to address issues related to student aid including but not limited to credit hour mismatch, over-award, multiple reporting, transfer monitoring, and reconciliation for Pell and loans
5% Remain current on all Federal, State and Institutional regulations and procedures; staying abreast of Federal, State and Institutional policies, rules and regulations pertaining to financial aid programs.
5% Provide support to the off-site campuses as needed. Utilize a holistic student focused approach to counsel, inform, and process student situations in person, virtually, and by phone, offering excellent customer service. Conduct events such as high school FAFSA nights, Financial Aid Days and Welcome day events.
5% Participate in on-going training/professional development in the following areas: financial aid, start strong center, admissions, registration, advising, and customer service.
5% Administer student scholarships. Accurately and timely post scholarships following institutional, state and federal guidelines.
5% Other duties as assigned to support PSCC Financial aid office, Admissions, start strong center, and/or any of the PSCC campuses.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas:&nbsp;Efficiency and accuracy are paramount in order to facilitate timely awarding and disbursement of Student Aid to student’s accounts each academic term resulting in increased student enrollment.&nbsp; Efficiency and accuracy of regulatory compliance of managed Financial Aid programs through annual internal, State or Federal audits. Funds must be returned and Post Withdrawal funds must be disbursed according to DOE published guidelines. Low complaint reports.&nbsp; Federal Work Study awarding and payroll processing is as efficient and as accurate and timely as possible
Job Requirements:&nbsp;
<ul>
<li>Bachelor’s Degree with a minimum of 3 years of Customer Service experience with a working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint with at least 2 of those years in higher education (financial aid experience preferred), or:</li>
<li>Associates’ Degree with a minimum of 5 years of Customer Service experience with a working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint with at least 4 of those years in higher education (financial aid experience preferred), or:</li>
<li>High school diploma with a minimum of 7 years of Customer Service experience with a working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint with at least 6 of those years in higher education (financial aid experience preferred), and at least 2 NASFAA credentials.</li>
<li>&nbsp;Prior Admissions or Advising experience would be a plus.</li>
</ul>
Skills/Abilities:
<ul>
<li>Excellent oral and written communication skills. Ability to write clearly and concisely using effectual writing skills.</li>
<li>Knowledgeable in a variety of financial aid programs such as but not limited to Pell, Loans, Satisfactory Academic Progress, CPoS, R2T4’s, Verification processing, HOPE, TNPromise, and/or TNReconnect as this position assists in the coordination of many different programs.</li>
<li>Ability to analyze and interpret data and make independent decisions.</li>
<li>Proficient with the Banner Student Information System, BDMS, DegreeWorks, ARGOS Reporting, COD, NSLDS, FAST, Studentaid.ed.gov, Studentloans.gov, and TNReconnect.gov.</li>
<li>Able to engage in the college’s mission and values.</li>
</ul>





.





Part-time work experience is calculated at 50% credit of full-time work experience.
Complexity &amp; Creativity: 
The position assists with safeguarding the institution’s eligibility to participate in Federal Title IV and Tennessee State Aid Programs, impacting over 80% of currently enrolled PSCC students.
<ul>
<li>Requires critical thinking skills, innovative problem solving to develop automated programs, effective communication, and the improvement of procedures and policies in order to meet PSCC goals and objectives.</li>
<li>An ability to work creatively (both independently and collaboratively) within Federal and State regulations, to meet mandatory financial budgetary deadlines for the institution and its students, on a semester basis.</li>
<li>Requires articulateness to deal effectively with internal (PSCC faculty, staff, and administration) and external (Local, State and Federal agencies and other post-secondary institutions) constituents.</li>
<li>Strong work ethic with excellent oral and verbal communication skills</li>
<li>Effective public speaking skills for both small and large groups.</li>
<li>Excellent customer service, patience, sympathy and de-escalation skills as situations can very and at times be very personal and unique.&nbsp;</li>
<li>Must possess strong interpersonal skills and a high degree of confidentiality to interact with students and their families regarding their personal and financial data.</li>
<li>Interacting with a large group of diverse students and parents make interpersonal skills crucial as this position will equip students and their families with the knowledge needed to navigate the financial aid process while helping them understand the value of PSCC.</li>
<li>Must be consistent in giving appropriate answers/guidance to students. Required to maintaining knowledge of current policies, procedures, and standards to achieve consistency when helping students and families.</li>
<li>Ability to prioritize while performing multiple tasks.</li>
<li>Detailed oriented and an aptitude for accuracy.</li>
<li>Time management skills and ability to meet/adhere to deadlines is imperative.</li>
<li>This position requires confidentiality in all matters. Fluent with FERPA laws to protect sensitive student data from being lost and or breached.</li>
<li>Must be dependable.</li>
<li>High degree of initiative and ability to work well independently and/or with a team is a must.</li>
<li>Being proficient in a second language would be helpful, but is not required.</li>
</ul>
Magnitude of Impact: The magnitude of student financial aid programs on PSCC is far reaching and can be caught within days or weeks. Almost every department and facet of a College depends on keeping Federal Student aid Title IV programs in compliance. A State or Federal audit finding in Financial aid programs could result in monetary fines to the college and jeopardize the continuing eligibility in the Student Financial Aid programs. Any issues will first be addressed by the financial aid supervisor/director. If necessary, the AVP will be involved. The AVP will always be kept abreast of any significant issues involving the program(s) this employee oversees.
Responsibility for Accuracy: It is most likely that an error would be caught. Errors will be found by daily automated reports via Banner, Argos or DegreeWorks. Coordinators are required to perform internal audits to verify accuracy. If errors are not caught in a timely manner, students could receive awards that they are not eligible for and could result in state and/or federal audit findings. These findings could result in fines to the school and possible loss of Title IV and/or State aid eligibility. In addition, if students do not have their money on their accounts in a timely manner and they are dependent on financial aid, they may not enroll, thus dropping PSCC enrollment numbers and affecting the schools budgetary income.
Judgement and Decisions: This position makes and is responsible for independent decisions related to the management and administration of Title IV federal student aid and TN State aid. They are responsible for and implementing any changes or updates with occasional consultation of the Financial Aid Manager or Director. Monitor enrollment changes to perform the calculations for return to Title IV processing.
Nature of Contacts: Provide or receive information from the internal and external entities in order to administer the program(s) effectively from a wide variety of areas: Advising, Student Account Services, Admissions and Records, Curriculum &amp; Instruction, Human Resources, Foundation, Deans, Program Coordinators, Faculty, Internal Audit, Academic Departments, Department of Ed., TBR, &amp; TSAC.
Physical Demands:
<ul>
<li>Remain stationary for long periods of time.</li>
<li>Must be able to communicate in person and via phone with students, parents, and colleagues.</li>
<li>Some moving about a traditional office space and traveling through and around campuses for short periods, ability travel to and from site campuses if needed.</li>
<li>Much of the work is now on-line and computer based, therefore requiring vision acuity and keyboarding skills.</li>
<li>Work is performed under a high level of stress to meet deadlines and handle high customer interactions.&nbsp;</li>
<li>Multitasking is required.&nbsp;</li>
</ul>
Hazards: Back and neck strain from long hours sitting at desk, carpal tunnel injuries from computer keyboard work, and vision strain from computer lighting. Anxiety/stress related fatigue in and after semester peak deadlines.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp

Financial Aid Coordinator

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Technician - Honda Covington Pike

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Body Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers.<h2>What are the daily job responsibilities?</h2><ul><li>Performing work as outlined on repair orders with efficiency and accuracy.</li><li>Communicating with Estimators and Parts Associates to obtain necessary parts.</li><li>Assessing vehicle condition to determine if additional safety or repair work is needed.</li><li>Performing all body repairs according to estimate.</li><li>Performing welding, soldering, body alignment, and frame/unibody repairs.</li><li>Operating all equipment in the Collision Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting all work performed as a Quality Control (QC) measure as soon as jobs are completed.</li><li>Mixing all chemicals according to manufacturer directions/specifications.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li><li>What are the requirements for the Collision Body Technician?</li><li>ICAR certification (preferred) or interest to become certified.</li><li>OEM certification (preferred) or interest to become certified.</li><li>At least two years’ automotive experience.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Body Technician role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>Collision Estimator</li><li>Collision Body Team Lead</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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