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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the GSG Control Management Governance team is to establish the Operational Risk and Controls strategy for GSG, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GSG is looking for a Manager, Control Management of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager, Control Management, GSG Governance will:<ul><li>Advise on execution plans for operational risk management within GSG including BU specific guidelines, project plans, etc.&nbsp;</li><li>Track issues with KRI limits and risk appetite for&nbsp;GSG to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly&nbsp;</li><li>&nbsp;Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>&nbsp;Manage details of specific risk and controls governance forums for GSG, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums&nbsp;</li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication&nbsp;</li><li>Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)&nbsp;</li><li>&nbsp;Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications:<ul><li>&nbsp;3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management,&nbsp;communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of&nbsp;processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following: &nbsp;</li></ul>o&nbsp;&nbsp; Translating operational risk strategy and appetite into execution guidelines&nbsp;o&nbsp;&nbsp; Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;o&nbsp;&nbsp; Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;o&nbsp;&nbsp; Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;o&nbsp;&nbsp; Facilitating the operational risk exam management processes&nbsp;<ul><li>Experience in financial services industry</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express

Manager-Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Join Team Amex and let's lead the way together.Job Description :&nbsp;The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the MIA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception · Being accountable and taking ownership of the customer’s experience from beginning to end · Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer · Employing the Customer First philosophy in meeting customers’ needs and expectations · Providing concierge and lifestyle recommendation · Providing travel consultation and minimal reservation assistance · Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5:00am– 10:00pm DAY-DAY. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge Centurion Lounge - MIA

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info:Comprising key internal and external servicing functions, Global Services Group (GSG)&nbsp; delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class travel, credit, collections and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate &amp; workplace experiences and sales operations &amp; business enablement. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.How will you make an impact in this role?The Summer Intern for Control Management will play a key supporting role across multiple teams within Control Management, gaining hands-on experience in governance, risk identification, assessment, testing &amp; reporting, issues management, and process risk reduction.This generalist position offers an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectivesResponsibilities Include:<ul><li>Assist in implementing operational risk management plans within Global Services Group (GSG), including supervising issues with Key Risk Indicator (KRI) limits and supporting the integration of regulatory changes into governance frameworks.</li><li>Help identify operational risks within business processes and systems and assist in facilitating risk assessments and testing programs to ensure adherence to regulatory standards.</li><li>Support the investigation and root cause analysis of recurring issues within Global Services Group (GSG), aiding in effective remediation and prevention of future risks.</li><li>Track progress, validate resolution efficacy, and communicate status updates to stakeholders throughout the issue remediation process.</li><li>Help maintain risk dashboards, monitor key risk indicators (KRIs), and assist in compiling thematic risk reports to provide actionable insights on emerging trends and systemic risks.</li><li>Categorizing controls and mapping them against risks and processes to improve risk management practices within the organization.</li><li>Help conduct root cause analyses to identify process vulnerabilities and document control design effectiveness.</li><li>Monitor the implementation of process changes to ensure they optimally reduce risk and align with the organization’s risk appetite.</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a master’s program in Finance, Economics, Business, Risk Management, Data Analytics, or a related field.</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios.</li><li>Excellent communication and collaboration skills within a team-oriented, matrix organization.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>A keen interest in operational risk management, governance, issues management, and process risk reduction.</li><li>Familiarity with financial services or related industries is advantageous but not required.</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus.</li><li>Proven ability to work independently as well as part of a team</li></ul>ORMCMOur team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsSalary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.&nbsp; That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>&nbsp;Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Services Group,  Operational Risk Management Control Manager Summer Internship, New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Services Group (GSG) Colleague MIS &amp; Analytics team (CMA) is seeking an analyst to help drive the performance of our frontline colleagues. The Analyst – Performance Management &amp; Incentives will have the responsibility of defining, implementing and maintaining a performance management program for the front-line colleagues and leaders across GSG card servicing processes for servicing teams in multiple markets globally.How will you make an impact in this role?&nbsp;<ul><li>Manage day-to-day Performance Management and Incentives processes, driving process improvements by analyzing technical issues, performance results, and future project impacts.</li><li>Ensure the incentives meet all AXP Governance requirements including documentation, approvals and reporting.</li><li>Provide analytical support for operations through analysis of performance data to identify trends and drive necessary plan changes.&nbsp;</li><li>Establish partnership with critical customers by creating solid informal as well as formal communication, including but not limited to meeting facilitation, status updates, and tool clarification / up-training. </li></ul>Minimum Qualifications<ul><li>Highly organized and detail oriented</li><li>Strong written and verbal communication skills, including the ability to communicate effectively with GSG leadership </li><li>Advanced in Microsoft Excel</li><li>Analytical ability: comfortable working with and manipulating data, ability to find errors in large data set or reports</li><li>Able to work independently, as well as collaborative.&nbsp;</li><li>Flexible with shift timings to support the international business, as needed</li></ul>Preferred Qualifications&nbsp;<ul><li>Knowledge of Global Services Group Operations, a plus</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Business Systems

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The GSG Colleague MIS &amp; Analytics team (CMA) is seeking a manager to help drive the performance of our frontline colleagues. The Manager – Performance Management &amp; Incentives will have the responsibility of defining, implementing and maintaining a performance management program for the front-line colleagues and leaders across GSG card servicing processes for customer servicing teams in multiple markets globally.How will you make an impact in this role?<ul><li>Consult with operations’ customers to identify metrics and targets that will best drive behaviors for Servicing CCPs on the floor, support business targets, and create a competitive environment between CCPs.</li><li>Consult with business leaders and Ops managers, draft presentations to share with the customers.</li><li>Comply with the Incentives design and Governance process while creating Plan Documents, Plan Information Forms, the timely filing of inventory, and the yearly refresh of existing plans.</li><li>Assist customers with insightful analysis in an accurate and timely manner.</li><li>Successfully engage in multiple metrics initiatives, lead or support ongoing metrics projects, and provide consultative expertise focused on win-win solutions.</li></ul>Minimum Qualifications<ul><li>Ability to take direction to drive deliverables and achieve results within a tight timeframe.</li><li>Experience with managing business operations and making impactful strategic changes.&nbsp;</li><li>Comfortable operating and contributing to a team-oriented environment with the willingness to make it great, to do what’s right while respecting people in all aspects of the role.</li><li>Conceptual thinking skills and ability to identify and implement technical solutions to achieve process automation and improve group’s productivity.</li><li>Experience using MS Excel and Excellent verbal and written communication skills.</li><li>Operate with complete sense of ownership – Should be comfortable with flexible shift timings to support the international business.</li></ul>Preferred Qualifications<ul><li>Experience with Hive</li></ul>Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Management Information Systems

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info:Comprising key internal and external servicing functions, Global Services Group (GSG) delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class travel, credit, collections and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate &amp; workplace experiences and sales operations &amp; business enablement. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.How will you make an impact in this role?The Summer Intern for Control Management will play a key supporting role across multiple teams within Control Management, gaining hands-on experience in governance, risk identification, assessment, testing &amp; reporting, issues management, and process risk reduction.This generalist position offers an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectivesResponsibilities Include:<ul><li>Assist in implementing operational risk management plans withinGlobal Services Group (GSG), including supervising issues with Key Risk Indicator (KRI) limits and supporting the integration of regulatory changes into governance frameworks.</li><li>Help identify operational risks within business processes and systems and assist in facilitating risk assessments and testing programs to ensure adherence to regulatory standards.</li><li>Support the investigation and root cause analysis of recurring issues withinGlobal Services Group (GSG), aiding in effective remediation and prevention of future risks.</li><li>Track progress, validate resolution efficacy, and communicate status updates to stakeholders throughout the issue remediation process.</li><li>Help maintain risk dashboards, monitor key risk indicators (KRIs), and assist in compiling thematic risk reports to provide actionable insights on emerging trends and systemic risks.</li><li>Categorizing controls and mapping them against risks and processes to improve risk management practices within the organization.</li><li>Help conduct root cause analyses to identify process vulnerabilities and document control design effectiveness.</li><li>Monitor the implementation of process changes to ensure they optimally reduce risk and align with the organization’s risk appetite.</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a master’s program in Finance, Economics, Business, Risk Management, Data Analytics, or a related field.</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios.</li><li>Excellent communication and collaboration skills within a team-oriented, matrix organization.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>A keen interest in operational risk management, governance, issues management, and process risk reduction.</li><li>Familiarity with financial services or related industries is advantageous but not required.</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus.</li><li>Proven ability to work independently as well as part of a team</li></ul>ORMCMOur team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsSalary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.&nbsp; That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>&nbsp;Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Services Group,  Operational Risk Management Control Manager Summer Internship, Sunrise, FL

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The TeamThe SME &amp; Business Blueprint Engineering Organization is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to unleash the power of small business customer focused products and data-oriented solutions in support of the Global Commercial Services (GCS) Strategic Priorities. Your engineering team partners closely with the GCS Line of Business to deliver outstanding experiences, that includes a Small Business Ecosystem, Business Line of Credit and Business Checking Account.The RoleThis Engineering Director reports directly to Andres Escobar, VP Engineering, Business Blueprint Platforms &amp; BCA and can be based in Atlanta, Phoenix, Salt Lake City, or New York City. Periodic travel to Phoenix, Atlanta, New York City, and other key offices is required throughout the year, up to 15% of the time.In partnership with key Technology teams and Product colleagues, theEngineering Director is responsible for the delivery of all features and functionality on the Business Banking products.Key Responsibilities-Work with a team of talented, hardworking engineers to build and deliver the mobile roadmap-Work closely with product development and strategy stakeholders to understand the product and customer needs; and enable the product and customer vision for the company-Contribute to advance the Digital Banking Platform (DBP) to improve developer efficiency-Responsible for the people management of co-located and remote engineering teams -Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics-Recruit best in class and diverse engineering talent from the industry at large-Drive innovation within a fast-paced agile environment-Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps-Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across engineering teams.-Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesQualifications-Experience in software industry building customer facing products. Ideally this experience is in the Fintech space.-Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment-Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies-Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams-Experience attracting, hiring retaining and leading top engineering talent-Experience with Agile, Scrum or other rapid application development methodologiesSalary Range: $170,000.00 to $255,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director - Business Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Strategic Partner (CSP) team for Credit &amp; Fraud Risk (CFR) supports over 2,600 colleagues.. The Manager, CSP role will provide strategic support to business leaders across CFR.Responsibilities:<ul><li>Providing high impact solutions to business challenges using insights, data and analysis and delivering clear presentations to influence outcomes.</li><li>Engaging actively in organizational effectiveness and change efforts, with strong project management and execution.</li><li>Coaching leaders and providing developmental feedback, as appropriate.</li><li>Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate</li><li>Setting and holding a high bar for performance enabling leaders to manage their talent against these standards.</li><li>Designing products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs.</li><li>Establishing proactive partnerships with CEG colleagues across the various markets and centers of excellence to ensure solutions are connected, and meeting business needs.</li></ul>Minimum Qualifications:<ul><li>Data and Insights: Demonstrated ability to work with large sets of data with accuracy from multiple places to develop insights, make decisions, create solutions, and drive continuous improvement.</li><li>Project Management: ability to help organize and coordinate CEG processes and the business across various projects and timelines.</li><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage.</li><li>Business acumen: understand our business strategy, plans, and the impact of internal and external factors.</li><li>Ability and willingness to learn in a fast-paced environment with quality and speed .</li><li>Knowledge of some CEG disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development.</li><li>Minimum of 5+ years of CEG/HR related, or organizational consulting experience preferred.</li><li>A global mindset and experiences with different countries and cultures.</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Colleague Experience Group

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.How will you make an impact in this role?Software Development&nbsp;Responsibilities:<ul><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, coding assignments and working with API specs and automation</li><li>Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Delivers solutions to businesses worldwide</li><li>Debug software components and identify code defects for remediation</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Identifying opportunities for adopting new technologies</li></ul>Leadership&nbsp;<ul><li>Takes accountability for the success of the team achieving their goals</li><li>Drives the team’s strategy and prioritizes initiatives</li><li>Challenge status quo, demonstrating risk taking, and implementing creative ideas</li><li>Analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results&nbsp;</li></ul>Qualifications<ul><li>8+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>Prior Experience of Developing &amp; Maintaining Inbound &amp; Outbound Integrations using OIC</li><li>Prior Experience of Developing &amp; Maintaining VBCS based solution using OIC</li><li>Prior experience of OIC Quarterly Patches impact analysis &amp; validation</li><li>Expertise in Developing Inbound and Outbound using Oracle HCM – Cloud</li><li>Prior experience of creating Multilingual solutions</li><li>Prior experience of working with Oracle SR process for issue resolution &amp; escalation</li><li>Prior experience of HCM REST API &amp; ATOM will be advantage</li><li>Familiar with Agile &amp; Waterfall methodology.</li><li>Expertise in JavaScript, HTML/CSS, browser console debugging.</li><li>Prior knowledge of executing HCM Extract / BIP from OIC</li><li>Prior experience of developing HCM VBS or OIC VBCS will advantages</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,&nbsp;American Express may provide visa sponsorship for certain positions.

Senior Engineer

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etc.How will you make an impact in this role?<ul><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments</li><li>Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Lead code reviews and automated testing</li><li>Debug software components and identify code defects for remediation</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Automate deployments in test or production environments Leadership</li><li>Takes accountability for the success of the team achieving their goals</li><li>Drives the team’s strategy and prioritizes initiatives</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas</li><li>Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li></ul>•Mentor and guide team members to success within the team Education &amp; ExperienceMinimum Qualifications:·Bachelor’s Degree in computer science, computer science engineering, or related experience required or advanced degree preferred .·Up to 8+ years of software development experience in a professional environment and/or comparable experience.·Demonstrated experience in Agile development, application design, software development, and testing.·Experience with Java applications design and development in an Enterprise setting using Java, J2EE, node, Spring Boot, Relation DBMSs.·Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS·Thorough understanding of XML, SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming·Experience with Java/J2EE, Vert.x framework, Spring Boot, SQL, DB2 UDB.·Hands on usage with NoSQL databases like Couchbase, Cassandra.·Good understanding on design patternsPreferred Qualifications:·Hands-on expertise with application design, software development and automated testing·RESTful API development experience·Experience with continuous integration/deployment (Jenkins, Maven, XLR, Mockito, SOAPUI, JMeter).·Expertise in objected oriented analysis and design across a variety of platforms·Ability to effectively communicate to internal and external business partners on architecture and solution design·Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering &amp; Architecture·Demonstrate technical expertise to help team members overcome technical problems·Solves technical problems outside of day-to-day responsibilities·Contributes to the success of many teams achieving their goalsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, thenature of the position, cost and applicable laws, American Expressmay provide visa sponsorship for certain positions.

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