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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexThe Enterprise Platforms Loyalty and Benefits organization is looking for a talented and experienced Sr Product Manager to be a part of offer strategy for American Express. These responsibilities will include leading transformation activities and building capabilities with their peer product managers across the Offers domain. As the Sr Product Manager, you will collaborate with multiple stakeholders &amp; business partners to define the business needs, frame strategy, create and own the roadmap, execute and deliver on priorities and effectively communicate at all levels. In addition, one Product Owner will be led by the Sr Product Mgr.Responsibilities:<ul><li>This role requires a candidate with a strong understanding of marketing and partner management.</li><li>Deep engagement and consultation with various business teams to understand current and future Offer needs.</li><li>Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies and compliance, to envision and deliver Offer requirements.</li><li>Lead the product envisioning for Offers capabilities &amp; solutions partnering with business and technical architects, subject matter expert and product owners to create capabilities and features.</li><li>Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the business teams.</li><li>Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.</li><li>Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team. </li><li>Build robust understanding of Amex Offers as well as competitive landscape.</li><li>Communicate and build consensus across multiple teams in creating solutions to business needs.</li></ul>Minimum Qualifications:<ul><li>Minimum 5 years’ experience as product owner/manager </li><li>Must have experience communicating and influencing above and creating/delivering presentations for wide leadership audiences</li><li>Experience working in building large-scale, high-performance backend solutions preferred</li><li>Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally</li><li>Proficient knowledge of Agile and Scrum development methodologies and IT project management</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements</li><li>Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen</li><li>Project management skills; ability to prioritize and complete tasks</li><li>Knowledge of Change Management practices is desirable</li></ul><ul><li>Bachelor’s Degree required</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Manager - Digital Product Management. - Global Loyalty & Benefits

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The Global Loyalty &amp; Benefits organization is looking for a talented Manager – Digital Product Management to help drive growth and transformation of our APIs.  You'll be working in an Agile software development environment with other product and engineering teams to prioritize the backlog, create user stories, and collaborate across stakeholders to deliver on loyalty initiatives.  You will lead a scrum team that is focused on maintaining and enhancing our loyalty APIs. You will consult with business and channel partners to discover new use cases and API requirements. You'll work with execution teams to ensure delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.&nbsp;The Global Loyalty &amp; Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. The Global Loyalty &amp; Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence and servicing. The focus of the Loyalty API domain is building high performing APIs that power the world’s best loyalty &amp; benefit experiences for our customers.Key Responsibilities:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the engineering and business teams&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translating features into prioritized user stories in tight coordination with other Product Owners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full participation in and support of agile practices and ceremonies&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate and build consensus across multiple teams in creating solutions.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other team members to define business requirements to meet the end users’ needs through one-on-one, small and large-group interviews about technology and system concepts&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage in day-to-day activities with the development team i.e., providing feedback and clarity on stories&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Actively manage the team backlog by insuring it is reviewed continuously, represents the most valuable items for delivery, and includes customer feedback&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide vision to the Agile development team and stakeholders throughout the project and create requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the team always has an adequate amount of prioritized stories available to be worked by the team&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate on release plans and set expectation for delivery of new functionalities&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep abreast with Agile/Scrum best practices and new trends&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines&nbsp;Minimum Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3 years of experience working on/with software development teams&nbsp;in a product role·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic technical understanding of APIs&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to establish and maintain effective working relationships with all levels within the organization, including external partners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with agile and scrum software development methodologies&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem solving, project management and analytical skills; ability to prioritize and complete tasks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High degree of personal organization&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shows individual initiative, proactiveness and personal accountability&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred&nbsp;&nbsp;Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.The Global Loyalty &amp; Benefits product vision is to enable customers to get rewarded for choosing Amex. Our team enables much of the product value used by our Cardmembers every day, such as earning points every time you use your card, redeeming those rewards including Membership Rewards Points, accessing lounges and fast track services while travelling, and receiving the benefits from elite hotel guest status.We are hiring a Manager - Digital Product Management to lead teams to build new Rewards capabilities for our customers, and to help us transform existing capabilities into a modern technology architecture. You will play a key role in shaping a product strategy and prioritizing the product features to build. You will also lead product delivery, from crafting the roadmap through to the launch of features and ongoing iteration once live. We’re hiring creative problem-solvers to help us raise the bar. We believe in inclusion &amp; diversity and the power of relationship and collaboration to deliver the best experiences for our global customers.Responsibilities:<ul><li>Build a robust understanding of the Loyalty domain and the technology platforms we use.</li><li>Lead and own the delivery of new Loyalty capabilities and initiatives.</li><li>Manage work allocation of scrum teams by translating features into prioritized user stories, along with tight coordination with Product Owners.</li><li>Lead transformational initiatives to modernize Loyalty technology platforms, working within tight modernization timelines and commitments.</li><li>Manage a roadmap/backlog that brings others with you – collaborating with multiple teams on the targeted outcomes and ideas, and then delivering upon those outcomes.</li><li>Support leadership in developing a platform strategy, in the sizing of development efforts, and PI planning.</li></ul>Minimum Qualifications:<ul><li>Experience in Product Management, preferably in software product management throughout the product lifecycle; from discovery to optimization, product delivery and maintaining product health.</li><li>Experience with agile and iterative software development methodologies.</li><li>Excellent communicator and collaborator, experienced working in teams and influencing others without authority, leveraging insights and data to earn the trust and confidence across a wide range of partners throughout the organization.</li><li>Adaptability and flexibility when initiatives need to deviate from original plans or shift direction based upon changing needs and priorities.</li><li>Experience in transforming and modernizing technology platforms is preferred.</li><li>Knowledge of Loyalty Programs and associated products is preferred.</li><li>Bachelor’s Degree (or comparable experience) in computer science, engineering or a related technical discipline required. Master’s degree preferred.&nbsp;</li><li>Must travel to office a minimum of three days per week, in alignment with team days.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. How will you make an impact in this role?American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, CICD tools, etc. for application developers in a multi cloud environment. Amex Cloud Platform enables application developers to write modern scalable cloud native applications.&nbsp;The Enterprise Cloud team is looking for a dynamic leader to lead our Financial Management team. We are looking for an analytical individual with the ability to drive strategy who thrives in a fast-paced environment. This position works with the Enterprise Cloud Leadership Team to ensure maximum insight into the financial plan, both in terms of value management and investment optimization.&nbsp; This role will be responsible for managing all financial functions in support of Amex’s multi-cloud strategy. The ideal candidate will possess excellent thought leadership, strategic and critical thinking, financial and budgeting experience, ability to communicate to senior leadership, relationship building skills, and the ability to work well under pressure.Responsibilities<ul><li>Lead the Enterprise Cloud portfolio management team and manage the financial portfolio end-to-end, including providing consulting services to VPs and Directors on financials.</li><li>Ensure timely and accurate financial deliverables to achieve the Enterprise Cloud portfolio financial targets.</li><li>Deliver executive presentations summarizing monthly financial results including R&amp;O, P&amp;L, investment, and headcount elements.</li><li>Manage colleague and contractor headcount inclusive of linkages to key initiative funding and forward-looking views incorporating strategic workforce plan elements used in BoY projections.</li><li>Collaborate with internal and external stakeholders to build long range plans and annual budgets while ensuring alignment with strategic priorities.</li><li>Provide guidance across the organization on purchasing and accounting treatment for various expense types.</li><li>&nbsp;Build and enhance ad-hoc financial models and business cases that support the complex operating environment while taking into consideration the needs of a wide group of partners and stakeholders including finance, product teams, application teams, and engineering teams.</li><li>Partner with the FinOps team to ensure public cloud expenses are optimized, identify areas of additional opportunity, and support a wholistic cost management approach.</li><li>&nbsp;Oversee monthly and annual chargeback-related processes for PaaS, xPaas, and CI/CD offerings.</li><li>Work with corporate controllership on monthly journal entry inquiries&nbsp;</li><li>&nbsp;Provide financial analysis and support for Cloud related vendor agreements</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in, Accounting, Business Administration, Finance, Computer Science, Information Systems or another related field</li><li>5+ years of experience managing a large portfolio, preferably within the technology organization.</li><li>Extensive experience with P&amp;L management, journal entries (accruals, reclasses, amortization), expense forecasting, financial reporting, resource management, and TCAI processes.</li><li>Advanced or expert PowerPoint and visual presentation skills.</li><li>Experience with JIRA, Rally, and Clarity knowledge.</li><li>Highly proficient in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Demonstrated problem-solving skills.</li><li>Ability to persuade and influence through established credibility.</li><li>Ability to apply situational leadership and encourage and motivate team members.</li></ul>&nbsp; &nbsp; &nbsp; Preferred Qualifications<ul><li><ul><li>Deep experience and proven thought leadership in a financial role and a strong foundation of knowledge in Finance.</li><li>Experience in Technology financial management.</li><li>Adept at driving outcomes with relentless attention to detail.</li><li>Ability to continuously deliver results in a dynamic environment while comfortably navigating ambiguity.</li><li>Lead and influence others without authority at multiple levels across technology, product, and business functions.</li><li>Adept at building relationships with strong consultative and collaborative skills to partner with leaders across business and technology.</li><li>Superb verbal and written communication skills, from preparation through execution, with the ability to understand your audience and build presentations to structure messages that effectively inform and persuade.</li><li>Working knowledge of technology investment planning, resource management and cost modeling is highly desirable.</li><li>Working knowledge of private and public cloud environments; particularly AWS, GCP, and Azure</li></ul></li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Cloud Financial Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking upbeat, self-motivated colleagues to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. &nbsp; Responsibilities: <ul><li>Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.</li></ul><ul><li>Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.</li></ul><ul><li>Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. </li></ul><ul><li>Effectively lead pipeline of prospective customers. </li></ul><ul><li>Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.</li></ul><ul><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.</li></ul><ul><li>Champion of and for compliance within US SME and GCS.</li></ul>Qualifications:<ul><li>Inside Sales experience conducting outbound sales calls.</li></ul><ul><li>Experience in a cold-calling environment a plus.</li></ul><ul><li>Consistent record of growing and maintaining business relationships.</li></ul><ul><li>Experience in a highly regulated industry.</li></ul><ul><li>Financial and business acumen.</li></ul><ul><li>Knowledge of the various sales cycles and stages.</li></ul><ul><li>Navigating through multiple digital platforms and web-based tools.</li></ul><ul><li>Active listening skills and a consultative approach to client conversations.</li></ul><ul><li>Strong phone skills with the ability to adapt a message to multiple audiences at various levels.</li></ul>Salary Range: $20.00 to $31.25 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Tele Sales Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create product vision and drive end-to-end product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, product design and launch</li></ul>Digital Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required: <ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelors in a relevant field. Master’s is a plus</li><li>1-2 years of experience in product development or management, or a related field for Associate position; 3-4 years of experience in product development or management, or a related field required for Sr. Associate position</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate/Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business. If you are interested in building the innovative digital risk Digital Products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software Digital Products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create Digital Product vision and drive end-to-end Digital Product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, Digital Product design and launch</li></ul>Digital Product Solutions Design<ul><li>Manage the implementation of risk Digital Products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and Digital Product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required: <ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Strong communication &amp; interpersonal skills </li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally </li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelor's degree in mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another equivalent field of study preferred</li><li>3-5 years’ experience in an agile Digital Product Development/Owner role. 5+ years of experience in Digital Product Development /Owner required for Senior Manager role</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager/Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.American Express is on a journey to create a best-in-class Product Organization. Our Product people not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So, if you’re interested in a career creating breakthrough products and making an impact on an audience of millions, look no further.You won’t just keep up; you’ll break new ground.&nbsp;There are hundreds of opportunities to make your mark on technology and life at American Express. You’ll be challenged everyday as our product organization works to meet the customers of tomorrowAs part of Enterprise Salesforce organization, here’s just some of what you’ll be doing:The Product Manager serves as a key member of the Data and Integration Platform team, which enables seamless integration of Salesforce data with AXP Ecosystem to co-create best customer experience to deliver outcomes faster, better and cheaper. The Product Manager will support in execution of the platform data integration strategy and will focus on Next Gen cloud native integration capabilities, as part of the multi-year journey to build a Modern Data Platform. The Product Manager will collaborate with multiple platform stakeholders and user groups, to understand their needs, drive a robust roadmap and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind. The Product Manager will participate actively in all phases of the process along with cross-functional teams.&nbsp;<h4>Responsibilities</h4><ul><li>Interacting with customers to identify needs, opportunities, and gaps, and solve problems;</li><li>Works with various stakeholders to continuously define feature priority;</li><li>Collaborate with Salesforce POs and Development teams in US &amp; international markets to improve the selling experience through data and integration capabilities;</li><li>Translates product roadmap features into well-defined product requirements/user stories and acceptance test criteria for Data and API based products &amp; integrations;</li><li>Prioritizes and maintains the platform product backlog balancing the requirements of the platform users across multiple stakeholder teams.</li><li>Refines stories in the backlog so they meet the ‘definition of ready’ that has been established by the team, then working with the team to execute on those stories;</li><li>Know and execute agile best practices and emerging trends for collaboration;</li><li>Focusing on outcomes drives, defines OKRs, aligns with stakeholders &amp; Dev team and manages/tracks/report them consistently to articulate the value.</li><li>Facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering;</li><li>Supports in Data discovery using SQL skills by performing data profiling and analysis to determine coverage, feasibility, and trends, to formulate data driven solution approaches.</li><li>Assists in coordinating communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives;</li><li>Work with Business Management/Strategy/Marketing partners, to develop product launch communications for internal and external stakeholders</li><li>Identify and capture gaps in end user experience from product launches and usability studies.</li><li>Utilizes relevant reporting tools to report on and analyze key metrics aimed at understanding and optimizing the product;</li><li>Use analytical skills and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience;&nbsp;</li><li>Support reporting activities associated with rapid and iterative development</li><li>This role includes Data and Integration Platform Product Management, and will work closely with the Product leadership to devise and execute roadmap &amp; platform strategy.</li></ul><h4>Qualifications &amp; Experience</h4>A successful candidate will have:<ul><li>A good balance of technical knowledge and business acumen with a customer-first mindset;</li><li>A level of proficiency in prototyping, iterative development, understanding of Agile principles;</li><li>Must have Data analytics products &amp;/or API based data integration experience.</li><li>Must have experience with Salesforce</li><li>Must have excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment;</li><li>Must have Outcomes based Mindset, thinking of success criteria, defining and tracking consistently.</li><li>Must have high degree of organization, individual initiative and personal accountability;</li><li>2+ years of experience in Product Management or Product Development preferred.&nbsp;</li><li>Experience in capabilities enabling batch, real time and event driven data integrations preferred.</li><li>Basic SQL skills preferred.</li><li>BA/BS, preferably in CS or technical field.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager, Global &amp; Large (G&amp;L) Client Management&nbsp;American Express Global Commercial Services is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.&nbsp;&nbsp;Global &amp; Large U.S. Enterprises (G&amp;L) manages American Express’ largest and strategically important commercial clients.G&amp;L is on a journey to reimagine how best to drive differentiated value and provide solutions that meet the diverse, evolving needs of our clients. The R.E.V. (Retention, Engagement, Value) team is a newly formed team, critical to G&amp;L’s double-digit growth imperative.This team is focused on retaining and growing high potential Large Market accounts with a scalable account management approach.This is an exciting opportunity for an experienced Client Manager to enable R.E.V. in fulfilling its vision as a growth engine for G&amp;L!The R.E.V. Client Manager is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 100 clients.Our Client Managers are trusted advisors to our clients, providing them with strategic recommendations on a variety of business objectives and payment solutions. Key Responsibilities include: <ul><li>Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients</li><li>Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth</li><li>Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions</li><li>Engage, develop, and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives</li><li>Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders</li><li>Identify and develop relationships with decision-makers within client organizations to influence program management and growth</li><li>Partner with US Account Growth (USAG) on identifying and realizing growth opportunities&nbsp;</li></ul>Qualifications:<ul><li>Minimum of 5 years prior strategic relationship management and/or sales experience</li><li>Must possess a sense of urgency and deep resilience to drive results and win</li><li>Experience with managing complex and challenging clients</li><li>Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies</li><li>Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process</li><li>Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth</li><li>Effective oral and written communication skills, with the ability to influence internal and external partners</li><li>Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance</li><li>Ability to effectively present products, technical solutions, and financials to clients in a strategic manner</li><li>Ability to travel up to 20% of the time</li><li>Ability to work in a hybrid PHX environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Global & Large (G&L) Client Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. &nbsp;This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.&nbsp;How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week </li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: 18850 N 56th St, Phoenix AZ 85054</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

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