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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Customer Service Coordinator

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Certified Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Vehicle Acquisition Specialist

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Master GM Automotive Service Technician at Chevrolet Gilbert performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul>Are you an experienced, manufacturer or ASE certified Automotive Service Technician with a desire for growth&nbsp;and solid leadership skills? This is your opportunity to align your career with the number one automotive retailer and service provider in the nation! AutoNation Chevrolet Gilbert offers a modern state-of-the-art facility with tenured Automotive Service Technicians and Advisors in a busy shop!<p>This compensation for this position is $47 per flat rate hour based on experience and education.  &nbsp; </p><p>.</p><p>.</p><p>.</p><p>.</p><p>Keywords: Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover, Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Courtesy, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Motors, Sanderson,&nbsp; Rodeo, Earnhardt, Automotive, Camelback, CarMax, Asbury, Holman, Murphy-Hoffman, Murphy Hoffman, Larry Miller, Courtesy, Cox, Enterprises, Larry H. Miller, Avalanche Harley-Davidson, Avalanche Harley Davidson, HM Brown &amp; Assoc, Groove, Phil Long, Lexus, Midas, Jiffy Lube, Wilhelm, Penske, Firestone, Enstrom Candies, Corp, Carvana, Copart, Discount, CSK,&nbsp; Horne, Automotive tech, Automotive technician, Auto tech, AutoNation, Thorobred, Van Chevrolet, Gateway, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, Chapman, ASM, Drivetime, Cruise, Atlis Motors, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicles, transmission technician, deisel, diesel, Phoenix, Peoria, AZ, Arizona, Glendale</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Master Automotive Technician at Chevrolet Gilbert

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Experienced Automotive Technician at Chevrolet Gilbert&nbsp;possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership</li><li>Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards</li><li>Follow factory and dealership repair procedures when performing warranty work</li><li>Participate in service technician training programs</li><li>Become familiar with latest bulletins, service manuals and other service publications</li><li>Participate in all in-dealership service training activities</li><li>Attend manufacture sponsored service trainings</li><li>Record cause of failure and a description of work done accurately and clearly on all repair orders</li><li>Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information</li><li>Request parts from the parts department as necessary</li><li>Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work</li><li>Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Demonstrated customer service skills</li><li>Knowledge of all aspects of automotive repair and maintenance</li><li>Graduate of mechanical vocational trade school or equivalent experience&nbsp;</li><li>Ability to operate an automobile</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred</li></ul>Are you an experienced, manufacturer or ASE certified Automotive Service Technician with a desire for growth&nbsp;and solid leadership skills? This is your opportunity to align your career with the number one automotive retailer and service provider in the nation! AutoNation Chevrolet Gilbert offers a modern state-of-the-art facility with tenured Automotive Service Technicians and Advisors in a busy shop!<p>This compensation range for this position is $25 to $47 per flat rate hour based on experience and education.  &nbsp;</p><p>.</p><p>.</p><p>.</p><p>.</p><p>Keywords: Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover, Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Courtesy, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Motors, Sanderson,&nbsp; Rodeo, Earnhardt, Automotive, Camelback, CarMax, Asbury, Holman, Murphy-Hoffman, Murphy Hoffman, Larry Miller, Courtesy, Cox, Enterprises, Larry H. Miller, Avalanche Harley-Davidson, Avalanche Harley Davidson, HM Brown &amp; Assoc, Groove, Phil Long, Lexus, Midas, Jiffy Lube, Wilhelm, Penske, Firestone, Enstrom Candies, Corp, Carvana, Copart, Discount, CSK,&nbsp; Horne, Automotive tech, Automotive technician, Auto tech, AutoNation, Thorobred, Van Chevrolet, Gateway, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, Chapman, ASM, Drivetime, Cruise, Atlis Motors, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicles, transmission technician, deisel, diesel, Gilbert, Chandler, Scottsdale, Mesa, AZ, Arizona, Tempe</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Experienced Automotive Technician at Chevrolet Gilbert

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Collision Estimator | Repair Planner

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<p>.</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul>The expected annual salary for this role is between $14.50 - $24.80, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Porter, Service

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The service driver picks up and drops off service customers. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Deliver and pick up customers in a prompt and polite manner</li><li>Complete a log at the time of delivery and request customer signature</li><li>Clean the van each night and turn in all paperwork and keys to the service manager</li><li>Help maintain the professional appearance of the service department and the courtesy van</li><li>Arrange to have van washed when necessary</li><li>Be responsible for the basic maintenance of the van; check oil with each fill-up and get annual safety inspections</li><li>Secure van on premises before leaving for the day</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Must have a valid driver's license</li><li>Demonstrated customer service skills</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information</li><li>Demonstrated excellent communication and interpersonal skills</li><li>Ability to drive manual transmission vehicles</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Courtesy Driver

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Appointment Team Lead reports to the Service Appointment Manager and is responsible for overseeing, providing support and motivating a team of Service Appointment Coordinators in a high volume call center environment, servicing inbound/outbound calls for multiple AutoNation dealership locations in order to provide a great customer experience. &nbsp;&nbsp;&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Establishes relationships with customers, Service Managers, and Service Advisors.</li><li>Assigns outbound task to Service Appointment Coordinators.</li><li>Ensure customers' expectations are being met throughout the process.</li><li>Consistently strive to improve and understand all organization services, product knowledge skills, phone and conduct training as necessary.</li><li>Provide for and facilitate the recruiting, selection, on boarding and training of associates; planning/scheduling/assigning, monitoring and appraising job results and associate performance; and the coaching, counseling and disciplining of associates so as to develop and retain a qualified workforce.</li><li>Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers.</li><li>Adheres to all company policies, procedures, and safety standards.</li></ul><h2>&nbsp;What are the requirements for this job?</h2><ul><li>Must meet company’s requirements for employment.</li><li>High school diploma or equivalent.</li><li>Previous call center experience required.</li><li>Pervious management experience preferably in a high call volume environment.</li><li>Extensive customer service, sales, or telemarketing experience.</li><li>Excellent communication and interpersonal skills.&nbsp;</li><li>Ability to read and comprehend instructions and effectively communicate information.</li><li>Professional personal appearance.</li><li>Advanced personal computer with the ability to manage multiple applications at once, and Microsoft Office skills including Teams.</li><li>Demonstrated ability to multi-task and excellent organizational skills.</li></ul><h2>Physical Requirements &amp; Working Conditions?</h2><ul><li>Normal office environment.</li><li>Prolonged periods of sitting.</li><li>Prolonged periods of personal computer usage and data entry.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Appointment Team Lead

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

1,293 Procurement / Operations Jobs in United States