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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmexHow will you make an impact in this role?US High Balance Customer Management strategy team sits within the Commercial Credit Risk department, part of the Credit and Fraud Risk (CFR) and supports the institutional credit risk management function within American Express. The team is a first line risk management team developing strategies to manage exposure from U.S. high balance commercial clients and customers by proactive portfolio monitoring, reviews and strategy enhancements. The team is tasked with partnering with Global Commercial Services (GCS), Global Services Group (GSG) and within Credit &amp; Fraud Risk (CFR) to develop strategies to grow our business while preventing write-offs from large balance clients.The team is split across New York and Gurgaon Offices. Key responsibilities of the individual include:<ul><li>High Balance Case Reviews: Perform in-depth reviews across end-to-end customer management risk functions to identify strategy and process opportunities using data analytics. </li><li>Manage periodic scanners and alert processes to identify clients with High Balance Disputes in a timely manner and take appropriate actions.</li><li>Partner with operations and servicing teams on High Balance collection processes</li><li>Partner with risk partners across CFR, GCS, GSG to enhance existing risk strategies and customer treatment</li><li>Work on high profile escalations to identify process gaps and partner with concerned risk teams. </li><li>Provide regular updates to Risk and GCS leadership</li></ul>Qualifications<ul><li>Attention to detail and comfortable working with large data sets</li><li>Experience in analyzing structured/unstructured data using SQL, SAS, or Python</li><li>Proficiency with Microsoft Office, especially MS Excel and PowerPoint</li><li>Capability of translating data-driven insights into actionable results</li><li>Ability to drive change, influence without authority and deliver results</li><li>Logical, consultative, and adaptive to change</li><li>Strategic thinking, ability to work independently and prioritize tasks</li><li>Positive energy, collaboration and excellent communication skills are a must</li><li>Undergraduate degree required</li></ul>Preferred Qualifications<ul><li>Experience working with large datasets and extracting insights. </li><li>Proficiency with Microsoft Office, especially MS Excel and PowerPoint&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required&nbsp;as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst-Risk Management

Network Policy ManagerThe mission of the Global Strategy &amp; Capabilities (GS&amp;C) group within Global Merchant &amp; Network Services (GMNS) is to be essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers. GS&amp;C consists of a diverse set of teams that support the GMNS business.The Global Network Policy team within GS&amp;C develops business policy/rules which govern American Express products and capabilities to protect the brand and ensures compliance with regulatory and legal requirements.&nbsp;The team works across almost every American Express business unit, monitors relevant industry trends and the competitive landscape in alignment with market needs, to develop insights on credit/debit products and inform the Network policy roadmap.&nbsp;Reporting to Director – Global Network Policy, this role is an exciting opportunity for a talented manager to drive a vision that continues to evolve network policy.Key responsibilities of the role include:<ul><li>Complete the policy development lifecycle by leading policy projects, including vetting business case, proposal formulation, partner management, issue analysis, working group facilitation, and presentation to leadership &amp; governance committees.</li><li>Program management, including creating and owning the program plan, monitoring progress, and reporting results, and developing and completing internal communication actions.</li><li>Identify and drive process improvements that will benefit Network Policy, Blue Box customers, and partners across the globe.</li><li>Leading ad hoc requests for presentation materials for various meetings supported by the team.</li><li>Building relationships with partners, senior leaders, and governance committee members to drive efficiencies and facilitate an effective governance process.</li><li>Intellectual curiosity and ability to dive into detail, but also outline complex problems, tailoring in simplistic ways, depending on audience.</li><li>Challenge the status quo and conceptualize opportunities to improve established processes.</li><li>Industry landscape and competitive analysis.</li><li>While these describe the overall responsibilities of the position, additional duties may be assigned&nbsp;</li></ul><h4>Qualifications:</h4><ul><li>Strong project management skills and the ability to coordinate multiple priorities at once.</li><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.</li><li>Strong communication skills with ability to mediate and influence without authority, strong experience crafting presentations to clearly communicate sophisticated concepts, at all levels, in verbal and written form.</li><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.</li><li>Excellent attention to detail and understanding of the big picture.</li><li>Is a highly motivated, self-starter with a high level of personal accountability able to balance multiple priorities with various levels of importance.</li></ul>How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. #TeamAmex. &nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Mgr-Network Policy & Process

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon, Google and Force.com?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases both in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>8+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo, Cassandra and Public Cloud Database offerings</li><li>5+ years of development experience in programming in Python</li><li>Experience in coding terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>5+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.As part of the Global Merchant &amp; Network Services group (GMNS) the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide. How will you make an impact in this role?Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Product Delivery, you will partner with business stakeholders and technologies team to deliver network and enterprise prioritiesKey Responsibilities<ul><li>Act as Product Owner leading the prioritization and delivery of critical network capabilities.</li><li>Work with other product owners and technology teams to ensure the product vision is realized.</li><li>Act as the subject matter specialist for Multi-Rail Capabilities.</li><li>Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).</li><li>Lead and support agile delivery practices to deliver maximum value and continuous improvement</li><li>Partner with capability delivery, product and technology teams to develop, integrate, test and release capabilities across multiple applications.</li><li>Build proposals for future product enhancements, creating business cases that outline pros / cons, weighs costs, and quantifies efficiencies of specific enhancements.</li></ul>Minimum Qualifications:<ul><li>Relevant experience in Product Ownership/Product Management (minimum 3 years).</li><li>Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.</li><li>Familiarity with Agile and Scrum methodologies a must.</li><li>Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.</li><li>Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.</li><li>Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels.</li><li>Strong analytical skills with the ability to clearly articulate complexities.</li><li>Strong thought leadership and problem-solving skills.</li><li>Experience in delivering complex process and customer journey flows.</li><li>Minimum of 3 years’ experience in the financial services industry preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Product Owner

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon and Google?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>5+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo and Cassandra</li><li>3+ years of&nbsp;development experience in&nbsp;programming in Python</li><li>2+ years of experience in developing terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>2+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.How will you make an impact in this role?This position is responsible for administrative support for the Vice President of the U.S. Mission Control organization. It is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related responsibilities including building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. Day to day responsibilities include, but are not limited to:<ul><li>&nbsp; &nbsp; &nbsp;Scheduling meetings with senior executives and strategic partners both internally and externally</li><li>&nbsp; &nbsp; &nbsp;Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy</li><li>&nbsp; &nbsp; &nbsp;Assisting with timekeeping and payroll duties and organization charts</li><li>&nbsp; &nbsp; &nbsp;Supporting the scheduling and coordination of hiring/recruiting and team events</li><li>&nbsp; &nbsp; &nbsp;Scheduling domestic and international travel as appropriate</li><li>&nbsp; &nbsp; &nbsp;Supporting team administration including on boarding for new hires, updating distribution lists, setting up group-wide team meetings, managing ticketing requests, coordinating team real estate</li><li>Support coordination of special projects</li><li>Track and consolidate weekly updates from leadership team</li></ul>Minimum Qualifications·Associate Degree or equivalent experience in business administration or related field. 2 + years of varied experience providing administrative support.<ul><li>Ability to manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information.&nbsp;</li><li>Excellent communication skills, both written and oral</li><li>Strong relationship-building and collaborating skills across multiple leadership levels.&nbsp;</li><li>Highly organized and solution-oriented individual with the ability to handle multiple tasks concurrently is a must.</li><li>Proficiency and quick adoption to technology and tools (virtual meetings, travel and expense management, purchasing capabilities, etc.)&nbsp;</li><li>Tactful and discrete with a mature and professional attitude to work.&nbsp;</li><li>Team player who is dependable, enthusiastic, and has a positive attitude.&nbsp;</li><li>Ability to remain calm under pressure, and effectively manage change upon short notice.&nbsp;</li><li>Ability to respond to requests quickly and execute tasks accurately.&nbsp;</li><li>Ability to think end to end around assigned projects and responsibilities.</li><li>Ability to work under pressure, to tight deadlines and with strong attention to detail and timely follow-up.</li></ul>Preferred Qualifications<ul><li>Experience working in an IT Operations or Technology Support team.</li><li>Experience working in a global organization.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp; Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -&nbsp;a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.How will you make an impact in this role?The Vice President, Business Development sits within the Amex Offers team reporting to the Vice President and GM. This individual will build and lead the Amex Offers Business Development team and spearhead efforts to identify and pursue new business opportunities that drive offer/ads volume and revenue growth. This role requires a dynamic leader with proven experience in developing revenue-generating relationships and driving strong sales momentum/results in an everchanging media environment.Key Responsibilities<ul><li>Lead a team of 20+ colleagues across the U.S.</li><li>Build out a business development team, optimizing performance and productivity while delivering revenue and partner funded value.</li></ul><ul><li>In partnership with the Global COE, establish and implement business development strategies to achieve sales targets and revenue growth.</li><li>Compliantly meet and exceed quarterly targets and annual scorecard.</li><li>Build agency and affiliate relationships to drive sales growth.</li></ul><ul><li>Work closely across the Blue Box to align sales efforts with overall company goals and long-term goals.</li><li>Effectively manage portfolio planning &amp; pipelines across teams to drive acquisition of new advertisers and offer volumes.</li><li>Continuously develop team knowledge and expertise – including key selling skills, uncovering customer needs, handling objections, and closing sales.</li><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.</li><li>Stay current with industry and advertising trends and ensure application of best practices to drive innovation and growth.</li></ul>Minimum Qualifications<ul><li>Experienced people leader with at least 10+ years of experience in Sales or Account Development, who can inspire, develop talent and drive organizational followership in their own team and across the enterprise.</li><li>Proven business development and negotiation experience.</li><li>Demonstrated ability to drive results through teams.</li><li>Excellent communication skills – the ability to influence and persuade through knowledge and impact.</li><li>Strong relationship management skills to deepen and grow partnerships across all levels.</li><li>Experience in pipelining, crafting pitches, and delivering proposals to prospective advertisers and agencies. </li><li>High energy self-starter with huge desire to win.</li><li>Represent Amex Offers at events, conferences and trade to serve as a business lead ambassador for the programs. </li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Amex Offers Business Development (Sales & Success)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Learning, Development, and Communications Strategy team, which manages Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to stay curious and develop their career through innovative flexible and adaptable learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.Our team is looking for an experienced senior analyst who can elevate the work of Amex Marketing U. The colleague will support the development of our marketer curriculum, including managing our New Amex Marketer onboarding program and ongoing project management of our on-demand interactive trainings. Additionally, this colleague will manage, track, and report on all team metrics, create quarterly reports for leadership review, and make strategic suggestions for program changes based on findings. The ideal candidate will be passionate about learning and development and eager to drive our mission of building a culture of learning forward, understanding the power of metrics and data to support our team’s growth. Responsibilities:<ul><li>End-to-end ownership of Amex Marketing U metrics &amp; data, including:<ul><li>Gathering program metrics and creating quarterly and annual read-outs for leadership and partners </li><li>Managing annual feedback surveys and focus groups and other surveys as needed.</li></ul></li><li>Primary management of new curriculum development projects, including:&nbsp;<ul><li>Owning the relationship with external training development vendor</li><li>Managing internal stakeholders and SMEs </li><li>Tracking project timelines and ensuring timely delivery of trainings, as well as monitoring when trainings are due to be updated</li><li>Uploading, tracking, and managing on-demand trainings to Navigator, our internal instance of the Cornerstone LMS </li><li>Tracking and reporting training metrics</li></ul></li><li>Execution of the New Amex Marketer onboarding program, including:<ul><li>Organization and management of program materials, and delivery of program elements (e.g., emails, networking events) to New Marketer audience </li><li>Collaborating with partner business units and full Amex Marketing U team to understand and adapt onboarding needs for global marketers </li><li>Tracking and reporting New Amex Marketer program metrics </li></ul></li><li>Assisting with broader Amex Marketing U events as needed</li></ul>Minimum Qualifications:&nbsp;<ul><li>Bachelor’s Degree or 3 years relevant of work experience.&nbsp;</li><li>Superior, detail-oriented verbal and written communication skills</li><li>Experience working with cross-functional teams and various audiences&nbsp;to drive teams towards a common goal</li><li>Ability to synthesis complex data into a compelling and digestible visual story </li><li>Excellent organizational skills with the ability to set and meet deadlines&nbsp;</li><li>Ability to work professionally and collaboratively with a broad range of internal business partners&nbsp;</li><li>Experience with the following tools a plus: Airtable, Excel, PowerPoint, Outlook, Qualtrics, Cornerstone</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Global Marketer Learning & Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Director, Business Development on the Amex Offers Sales &amp; Success Team will be responsible for managing a sales team, dedicated to the acquisition of new advertisers and brands into the Amex Offers ecosystem. This role will require a leader with a strong track record in delivering against sales goals, creating a dynamic team culture with a will to win and a proven ability to effectively influence across teams and with external customers.Key Responsibilities<ul><li>Lead a team of 5+</li><li>Develop and implement comprehensive sales strategies to achieve sales targets, volumes and growth objectives.</li><li>Drive revenue growth through new client/advertiser acquisition, and expansion of new accounts.</li><li>Lead, mentor, and manage the sales team, providing guidance, support, and professional development.</li><li>Develop, and actively manage, a sales pipeline, across multiple industries/verticals.</li><li>Manage sales forecasting, budgeting, and reporting to track performance and adjust strategies as needed.</li><li>Build and maintain strong relationships with key clients, agencies and stakeholders; address and resolve complex advertiser issues to ensure high levels of satisfaction and loyalty.</li><li>Collaborate with cross-functional and global counterparts in order to drive global growth.</li></ul>This will be a Hybrid position where you will be required to be in the office 3 days a week.Minimum Qualifications<ul><li>5+ years of relevant experience in Sales or Account Development, preferably within a digital media or performance marketing sales roles.</li><li>Strong leadership and team management skills, with the ability to motivate and develop a high-performing sales team.</li><li>Outstanding business acumen and strategic perspective.</li><li>Exceptional relationship building experience, including the ability to develop relationships with media/affiliate agencies, senior executives and C-Suite leadership teams externally.</li><li>Proven ability to influence others.</li><li>Entrepreneurial spirit with experience in meeting and exceeding sales goals while managing an active sales pipeline across a team. </li><li>Ability to think creatively, approach sales enablement from new angles, and manage/navigate in a highly dynamic, rapidly changing and growing environment. </li><li>Exceptional communication, presentation, and interpersonal skills.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Amex Offers Business Development (Sales & Success)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant and Network Services (GMNS) Group brings together all of the American Express businesses that serve our key partners – merchants, banks, and strategic partners – to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The objective of the GMNS Business Conduct team is to drive risk-based decisioning and management of control and compliance objectives to support business priorities and growth while promoting a strong risk culture. This position will play a key role in leading Business Conduct efforts within the GMNS business unit.&nbsp; This includes the design, implementation and assessment of business conduct risks and ensuring that GMNS is effectively managing those risks in accordance with the company’s risk appetite, framework and policy. A core objective is to collaborate with GMNS Business Leaders, Compliance, the General Counsel’s Office, Colleague Engagement Group, 2nd line risk management and other key partners and stakeholders to sustain and enhance a culture of winning the right way.How will you make an impact in this role?Responsibilities and key focus areas include: <ul><li>Support enhancements to the GMNS Business Conduct program, ensuring a risk-based approach and alignment to the company’s policies and standards. </li><li>Manage projects in support of the development of the Business Conduct program, which includes proactive engagement with stakeholders to understand objectives and to help drive, track, and document progress, escalating issues where appropriate.</li><li>Drive analysis and insights tied to monitoring activities to drive improvements in the oversight program including training. </li><li>Design and implement enhanced controls, Key Risk Indicators (KRIs) and testing strategies to enhance business conduct oversight. </li><li>Act as a trusted advisor to GMNS business partners and leaders to provide guidance on matters related to business conduct. </li><li>Partner with Global Strategy and Capability and Control Management teams across markets to globalize the business conduct oversight program and ensure remediation and appropriate consequence management strategies are followed.</li><li>Ensure ongoing reporting in line with enterprise business conduct standards and effective escalation to committees, GMNS leaders and stakeholders. &nbsp;</li><li>Provide support on relevant audits, 2nd line and regulatory reviews.</li><li>Support core Operational Risk programs, including Process Risk Assessment, Issue Management, New Product Approvals, Third Party Lifecycle Management, and Regulatory Change Management.</li></ul>Required Qualifications:&nbsp; <ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management skills with experience managing large-scale initiatives and competing priorities in a deadline-driven environment.&nbsp; A minimum of two years of experience in project management is preferred.&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Prior experience in process reengineering preferred.</li><li>Experience with regulatory program management and testing a plus.</li><li>Knowledge of/experience in the payments industry.</li><li>Strong organizational skills and attention to detail with a sense of follow through and accountability.</li><li>Results focused and self-driven with sharp problem-solving skills.</li><li>Excellent communication skills and interpersonal skills with the ability to build strong working relationships and influence effectively across levels in the organization.</li><li>Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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