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<h4>Full Stack Engineer</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX!<h4>The Role</h4>Are you a customer focused professional looking for an opportunity to work across Sales and Service organizations to translate the vision of our business partners into solutions on the CRM platform? Are you ready to make the leap to working in a new way that help teams develop great customer and associate experiences? If yes, come join Planning &amp; Advice squad which is a critical part of the Salesforce CRM cohort within the Associate Digital Experience Product Area (Personal Investing) and tasked with enabling our Sales &amp; Relationship associates to run their business in the pursuit of primacy, making life events simple for our clients and their families.<h4>The Expertise and Skills You Bring</h4><ul><li>CS curriculum as well as 6 plus years of application developing Web applications </li><li>Investment/financial services experience will be a plus </li><li>Experience and expertise in at least one modern UI framework (e.g. Angular, React) is a must </li><li>Experience or certification in Cloud-based (AWS, GCP, Azure, etc.) architectures is nice to have </li><li>Built robust front-end experiences and user-centered products, services, and platforms at scale </li><li>Specialist understanding and experience with the full UI development process including planning, analysis, design, coding, user testing, problem debugging and resolution </li><li>Proficiency with Angular 8+/ React, Typescript, Core JavaScript, HTML 5, and CSS </li><li>Experience of consuming and crafting RESTful APIs, and good knowledge of standard methodologies in API design </li><li>Good understanding of automation (testing, continuous integration/deployment) </li><li>Dedication to high quality, balanced with rapid pace of delivery – delivering technology changes to end users every two weeks, and as frequent as daily </li><li>Experience delivering resilient and high-quality software systems </li><li>You own the outcome by taking personal accountability for delivering strong results </li><li>Excellent facilitation, and influencing skills </li><li>Excellent collaboration skills to work with multiple teams in the organization distributed across geographic locations </li></ul><h4>The Team</h4>Your work will support the growth and client experience for Fidelity’s Personal Investing business. Fidelity Personal Investing (PI) serves the financial needs of millions of individual investors with a comprehensive range of investment products and services. Our common purpose as an organization is to inspire better futures for our customers, associates, and Fidelity. Across our business we take great pride in building strong and lasting relationships with our customers, providing sound investment guidance, and delivering an outstanding customer experience. More than anything, we strive to empower our customers to make smart financial decisions, so they can reach their goals and live the life they always dreamed of.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Full Stack Engineer

<h4>Sr. Mobile Engineer (IOS)</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Mobile Engineer to work in Salt Lake City, UT!<h4>The Role</h4>We're looking for product-aware developers who are passionate, inquisitive, and responsible individuals to help deliver the best mobile experience to our customers. The ideal candidate is deeply entrenched in mobile development, with a passion for bringing to bear the right tools and frameworks to guide the development of stable, robust, and resilient apps.<h4>Experience</h4><ul><li>7+ years of professional experience developing publicly available iOS apps using Swift </li><li>Experience working in a team, actively engaging in code reviews, pull requests, and pair programming </li><li>Experience working with Agile protocols for faster delivery. </li><li>Working experience with Android and APIs would be nice to have </li></ul><h4>The Skills You Bring</h4><ul><li>Your experience with Swift, SwiftUI, Combine, UIKit, and Xcode, etc. in a collaborative agile environment. </li><li>Your experience using XCTest and XCUITest with a focus on DevOps. </li><li>Your experience with iOS Framework development including distribution and dependency management using Swift Package Manager and/or Cocoapods. </li><li>Your knowledge of standard processes relating to networking, concurrency, performance, memory management and security in context of iOS apps </li><li>Your experience working with different architecture including MVVM and Clean </li><li>Good understanding of Apple’s accessibility features and experience building accessible experiences </li></ul><h4>The Value You Deliver</h4><ul><li>Staying ahead of the curve by aligning architecture, user experience, and security with chapters and COEs to build robust and stable apps. </li><li>Partnering with platform squads to define mobile engineering standards, best practices, and tooling. </li><li>Providing mobile thought leadership to advance Fidelity's mobile outcomes and facilitate a mobile-first approach. </li><li>Supporting a mobile-first world through upskilling and augmenting squads with deep mobile expertise. </li></ul><h4>The Team</h4>Our Transfer Of Assets team builds outstanding experiences for millions of Fidelity customers. We focus on crafting rich and compelling native experiences using the best iOS practices by way of robust tooling to provide deep, financial insights, enabling ‘on the go’ financial management and spending needs. We work in a collaborative and fast-paced environment, with a culture of learning, coaching, and mentoring. We advance mobile-first strategies to delight our customers.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Mobile Engineer (IOS)

<h4>Full Stack Engineer</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer&nbsp;to work in Salt Lake City, UT!<h4>The Role</h4>As a Full stack, backend focused Software Developer, you will be responsible for designing and developing highly performant APIs, supporting web and mobile user experiences that bring to bear the best-in-class client server distributed architectures for customers across Fidelity. You will own entire features from architecture, design to implementation and flawless deployment while using standard methodologies by working alongside tenured, experienced Senior Engineers. Team Members are expected to take opportunity to enhance our technical stacks, provide ideas to improve our processes/products, be curious to learn new skills, while raising the Quality bar on your team.<h4>The Expertise You Have</h4><ul><li>3+ years of professional experience developing RESTful and similar API services using Java or Kotlin.</li><li>A passion for technology and can navigate your way across sophisticated and rapidly-changing landscapes by building with an eye on the future and sharing innovative design with your peers/team.</li><li>A creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback.</li><li>A self-starter, who actively finds opportunity to examine the status-quo, is bold to ask and learn the “Why” and “What if” possibilities.</li><li>Experienced with the tools of the trade including a variety of modern programming languages and Technologies.</li><li>Up-to-date on Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec.</li><li>Have an approach of test first development and are experienced in modern test frameworks where Quality is a must have.</li><li>Are data-driven and can measure, collect and use data to make decisions while bringing balanced judgement and insight.</li><li>Have great communication skills and technical expertise to drive and participate in significant discussions.</li></ul><h4>The Skills You Bring</h4><ul><li>Proven experience with REST API Design &amp; Development using Java or Kotlin.</li><li>Proven experience working in a Cloud environment using AWS.</li><li>Demonstrable experience interfacing services with any major front-end technologies (iOS, Android, Angular, React etc.)</li><li>Strong Experience with Automation Tools/Frameworks (Junit, Cucumber, Mocha, Selenium etc.)</li><li>Proven experience with DevOps, CI/CD using tools like Jenkins, Artifactory, SonarQube, Docker, uDeploy, Cloud Formation etc. </li><li>Knowledge of architecture and design patterns to build highly scalable and resilient systems.</li><li>Strong intellectual curiosity and willingness to explore new technology stacks.</li></ul><h4>The Value You Deliver</h4><ul><li>Collaborating with architecture, security, and UXD to build architecturally compliant &amp; scalable apps</li><li>Partnering with platform teams to define distributed client-server engineering standards, best practices, and tooling</li><li>A self-learner eager to grow and join an expanding team, while also being able to guide other developers where needed</li><li>Staying ahead of the curve by aligning architecture, user experience, and security within the organization</li></ul><h4>The Team</h4>Our team builds enduring app experiences for customers to help them meet their financial goals with fun and innovative technology. We focus on creating rich and compelling distributed cloud-based experiences leveraging APIs, AWS cloud services to build at scale and deploy incrementally, with high quality. We work in a collaborative, fast paced environment and are committed to advancing a mobile-with-cloud digital strategy to the delight our current and future customers.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

&nbsp;Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h4>The Role</h4> The Data Analyst will lead in data modeling and design, working independently on the development and implementation of data solutions and visualizations. They will use standard methodologies for data integration of cloud-based and traditional infrastructure technologies. As a member of this team, you will deliver data-centric solutions for use by our customers. You should possess excellent written and verbal communication skills and the ability to demonstrate experience applying statistics, data mining, and deep learning techniques in a professional context. You will be responsible for working with Business Analysts, Software Engineers, Data Engineers, and Data Scientists while integrating large amounts of data to help tell stories, identify issues and opportunities, and drive decisions. <h4>Team</h4> The Foundational Tools team is looking for a data analyst who will deliver analytics and data science solutions. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that tackle complex challenges and/or advance the business, and seek to increase the value we provide. <h4>The Expertise and Skills we’re Looking For</h4><ul><li>Bachelor’s Degree required, Advanced Degree a plus </li><li>3+ years of experience generating analytical insights to drive business actions. </li><li>Experience in crafting and developing dashboards &amp; reports using Tableau </li><li>Experience using and querying cloud data technologies (Snowflake, Athena) </li><li>Experience with Data Warehousing methodologies and practices </li><li>Proven ability to work with various data types and structures </li><li>Understanding of general Artificial Intelligence and Machine Learning techniques </li><li>Software development exposure to Angular, Java Web services, and API solutions a plus </li><li>Experience working in AWS ecosystem using EC2, EKS, and Sagemaker a plus </li><li>Proven ability to work across multiple projects within different contexts in a fast-paced environment </li><li>Proven ability to work in an Agile team structure </li><li>Good communication and presentation skills </li></ul><h4>Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Data Analyst

<h2>Company Description</h2>PDC Machines is a leader and innovator in the design and manufacture of specialty gas compression systems, specializing in Hydrogen. The Company is the largest supplier of hydrogen compressors used in energy applications worldwide. We provide&nbsp;<a href="https://www.pdcmachines.com/diaphragm-compressors/" target="_blank">diaphragm gas compressors</a>&nbsp;for&nbsp;<a href="https://www.pdcmachines.com/alternative-energy-hydrogen-stations/" target="_blank">Alternative Energy/Hydrogen refueling stations</a>, Chemical and Petrochemical (CPI), Oil &amp; Gas, Specialty Gas, Power Generation, Pharmaceutical, Semiconductor. Our headquarters office and main manufacturing facility is in Souderton, PA USA with international locations in Japan, China, South Korea, and Germany.<h2>Job Description</h2>The Sr.Director of Operations will be responsible for driving world class manufacturing performance using operational excellence and lean methodologies on all safety, quality, delivery, cost, people, and sustainability measures. This role's responsibilities include leading Supply Chain, Quality, Production and Manufacturing Engineering, putting efficient workflows in place to maximize productivity and performance. This senior management position involves overseeing the day-to-day operations, defining and implementing the operations strategy, structure and processes to ensure alignment with business goals. The Director of Operations ensures efficient management of resources, maintains quality control, and drives the team towards exceeding all performance metrics.Key Responsibilities:Strategic Leadership:<ul><li>Oversee all aspects of manufacturing operations, ensuring production efficiency, quality control, cost management, and compliance with safety and regulatory standards.</li><li>Develop and implement operational strategies that improve operational efficiency&nbsp; and increase profitability.</li><li>Ensure that the company’s operations are aligned with key performance metrics (KPIs), including safety, quality, on-time delivery and customer satisfaction.</li><li>Drive continuous improvement initiatives throughout the organization, leveraging lean manufacturing, Six Sigma, or other operational methodologies.</li><li>Collaborate with engineering and R&amp;D teams to support product development and innovation to meet changing market demands and customer needs.&nbsp;</li></ul>Quality Management:<ul><li>Oversee quality assurance processes to maintain and improve product quality standards.</li><li>Implement systems and practices to ensure compliance with industry regulations and customer expectations.</li><li>Ensure compliance with all applicable laws, regulations, and industry standards in areas such as health, safety, environmental impact, and labor practices.</li></ul>Lean Manufacturing:<ul><li>Develop and implement a continuous improvement strategy in partnership with the management team and key stakeholders</li><li>Drive the adoption and continuous improvement of lean manufacturing principles to optimize production processes, reduce waste, and enhance efficiency.</li></ul>Team Management:<ul><li>Foster a positive, performance-driven company culture that promotes collaboration, accountability and continuous improvement.</li><li>Lead, mentor, and develop the operations team, ensuring they have the resources and support necessary to meet their goals.</li><li>Build a strong leadership pipeline and talent development strategy to ensure long-term organizational success.</li><li>Promote diversity, equity, and inclusion (DEI) within the workforce, creating an inclusive environment where all employees feel valued.</li></ul>Supply Chain Management:<ul><li>Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost.</li><li>Directs and coordinates supply chain functions (strategic sourcing, planning, purchasing, inventory, shipping, receiving) through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.</li><li>Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of product demand.</li><li>Manage inventory to optimize cash flow while ensuring adequate quantities to support execution.</li><li>Building and maintaining relationships with suppliers, vendors, and other external partners to negotiate favorable terms and ensure supply chain efficiency</li><li>Ensures proper utilization of ERP system.</li><li>Works with Finance to determine and set up effective intercompany transfers</li></ul>Budget Management:<ul><li>Develop and manage the operations budget, ensuring effective allocation of resources and cost control.</li></ul>Innovation and Technology:<ul><li>Stay abreast of industry trends and technological advancements.</li><li>Identify opportunities for innovation and integrate new technologies to enhance manufacturing capabilities.</li></ul>Customer Focus:<ul><li>Work closely with engineering and sales teams to address customer feedback and ensure that production meets or exceeds customer expectations.</li></ul><h2>Qualifications</h2>Education: Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field; MBA or advanced degree preferred.Experience: Minimum of 10-12 years of experience in manufacturing operations, with at least 3 years in a senior leadership role.Skills:<ul><li>&nbsp;Extensive knowledge of lean manufacturing principles and practices.</li><li>&nbsp;Successful creation and implementation of processes and procedures.</li><li>&nbsp;Proven track record in improving quality and operational efficiency.</li><li>&nbsp;Strong leadership and team management skills.</li><li>&nbsp;Excellent problem-solving and decision-making abilities.</li><li>&nbsp;Proficiency in manufacturing software and ERP systems.</li><li>&nbsp;Strong financial acumen and budget management experience.</li><li>&nbsp;Exceptional communication and interpersonal skills.</li><li>&nbsp;High Mix low volume experience preferred.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.PDC Machines is an Equal Opportunity/ Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp;If you have a disability and need a reasonable accommodation, please contact the Senior Director of Human Resources at 267-609-5414 or <a href="mailto:Hr@pdcmachines.com" target="_blank">Hr@pdcmachines.com</a>. PDC Machines is committed to the full inclusion of all qualified individuals.&nbsp;

Senior Director of Operations

<h2>Company Description</h2>Title:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tenets Program Associate  &nbsp;Reports to:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tenets Director  &nbsp;Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-Time &nbsp;Apply by Date:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; November 15, 2024 &nbsp;Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $80,000 to $83,000 with an annual bonus between 3-7% &nbsp;Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chicago, IL &nbsp; &nbsp;WHO WE ARE &nbsp;&nbsp;The Irving Harris Foundation (Foundation) enhances the quality of life for children, families, and communities by advancing human potential, social justice and equity, and creative experience and expression. The Foundation is a strategic grant maker, investing approximately $13 million annually in the fields of early childhood development, infant and early childhood mental health, reproductive health and justice, arts and culture, and Jewish values in the U.S. and Israel. The Foundation’s grants aim to address root causes, leverage public and private resources, provide technical assistance, and foster collaboration through public-private and funder partnerships. &nbsp;&nbsp;The Foundation has embraced and worked to advance Diversity, Equity, Inclusion, and Belonging (DEIB) in our philanthropic efforts. For the Foundation, DEI is not a goal to be accomplished, but a reflective, intentional journey in which we are consistently striving toward more equitable policies, systems, and communities. We continue to lean into the commitments we made as a Foundation in solidarity with Black Lives and the Foundation’s decision in 2021 to center intersectional racial equity. This includes internal work to deepen our efforts to be an antiracist organization including racial equity and culture change training, strengthening our policies and procedures, and new grantmaking practices. Externally we are centering racial equity in our grantmaking, field leadership, and special initiatives which includes increasing the amount we invest in Black Indigenous People of Color (BIPOC) led organizations, exploring how to lift-up voices of pregnant, birthing, and parenting people focusing on community driven solutions and using our grants and field leadership to support efforts designed to dismantle systems of oppression that have and continue to cause harm  <a href="https://www.irvingharrisfdn.org/who/" target="_blank">https://www.irvingharrisfdn.org/who/</a> .&nbsp;Diversity Informed Tenets for Work with Infants, Toddlers and Families (The Tenets):  &nbsp;The Diversity Informed Tenets Initiative, a program of the Irving Harris Foundation, was co-created by an intergenerational, diverse group of infant and early childhood mental health leaders who are part of the Irving Harris Foundation’s Professional Development Network (PDN) with the active support and engagement of the Foundation <a href="https://diversityinformedtenets.org/about/our-team-4.&nbsp;&amp;nbsp" target="_blank">https://diversityinformedtenets.org/about/our-team-4.&nbsp;&amp;nbsp</a>;The Tenets are a set of aspirational principles, rooted in the awareness of self, of organization, of policies, and systems of care to provide tools for people to engage in diversity informed practice through self-transformation. The Tenets are disseminated to the field through the Tenets Initiative which provides Tenets workshops, trainings, and consultation to organizations and groups working with infants, young children, youth and families. While the Tenets remain an important program of the Foundation, the goal is for the Initiative to become self-sustaining over time as an independent resource for child and family serving fields.  &nbsp;<h2>Job Description</h2>POSITION SUMMARY  &nbsp;Key responsibilities include:&nbsp;<ul><li>Project Management: Oversee, support, and implement various projects, systems and processes within the Tenets program, ensuring that goals are met effectively and efficiently.&nbsp;</li><li>Administrative Support: Provide essential administrative support such as scheduling, documenting meetings and conducting research.</li><li>Operations: Learn the current Tenets operations structure, update, and provide new structure to processes. Document processes and organizes current Tenets Google Drive and fully manages Google Suite.&nbsp;</li><li>Collaboration: Work closely with the Tenets Initiative Director, Committees and consultants to support the implementation of the Tenets strategic plan.</li><li>Cross-Program Support:&nbsp; Collaborate across program areas including Early Childhood (EC), Reproductive Health and Justice (RHJ), IECMH, and Jewish Values (JV) to ensure cohesive and integrated efforts. </li></ul>An Ideal Candidate&nbsp;&nbsp;We are seeking a Tenets Program Associate who is deeply committed to advancing our mission and the strategic implementation of the Diversity-Informed Tenets through collaborative and inclusive work. The ideal candidate will have a strong understanding of Diversity, Equity, Inclusion, and Belonging (DEIB) principles and demonstrate both personal and professional dedication to fostering equitable and inclusive practices.&nbsp;The Tenets Program Associate should possess key DEIB-related skills, including the ability to:&nbsp;<ul><li>Engage in critical self-reflection, recognizing and addressing their own biases and areas for growth.&nbsp;</li><li>Navigate complex conversations around race, identity, power, and privilege with confidence, respect, and empathy.&nbsp;</li><li>Apply a systems-thinking approach to identify and dismantle inequities in processes, structures, and relationships.&nbsp;</li><li>Facilitate inclusive dialogues, ensuring all voices are heard and valued, particularly those from historically marginalized communities.&nbsp;</li></ul>Please review the full Job Description at:&nbsp;<a href="https://www.irvingharrisfdn.org/who/careers/" target="_blank">https://www.irvingharrisfdn.org/who/careers/</a><h2>Qualifications</h2>Position Requirements and Qualifications  &nbsp;<ul><li>Passionate and experienced in promoting and advancing diversity, equity, inclusion, and belonging, values these principles, takes a liberatory stance in their work, and enjoys engaging with and collaborating on a team that brings together diversity of thoughts, perspectives, and expression. &nbsp;</li><li>Bachelor’s degree required and master’s degree preferred in a related field such as infant mental health, public policy, early childhood, child development, education, social justice, public health, maternal child health, psychology, community development, social work, and/or humanities. &nbsp;</li><li>Project management certification (e.g., PMP, CAPM, PRINCE2) preferred. &nbsp;</li><li>Demonstrated passion for advancing liberatory social justice and equity through community driven approaches and solutions. &nbsp;</li><li>Strong administrative and organizational skills, with the ability to manage multiple projects and priorities effectively.  &nbsp;</li><li>Experience with capacity building and technical assistance.  &nbsp;</li><li>Independent, highly motivated, a self-starter who can demonstrate strong administrative or operational leadership skills.&nbsp;</li><li>Strong interpersonal skills, and ability to collaborate and work well with internal and external partners.  &nbsp;</li><li>Ability to be flexible, adaptable, and to think conceptually, strategically, and learn quickly. &nbsp;</li><li>Demonstrated problem-solving and strong analytical, written, and verbal communication skills. &nbsp;</li><li>Proficiency in using project management software (e.g. Monday.com, Microsoft Project) and other technology tools (e.g. Microsoft Office Suite, Google Workspace).  &nbsp;</li><li>Individuals with high levels of integrity, thoughtfulness, curiosity about creating equitable and just internal processes, and sense of humor will be prioritized. &nbsp;</li><li>Adaptability and Growth Mindset: Show a growth mindset, receptivity to feedback, and the ability to learn from successes and challenges and be adaptable. &nbsp;</li><li>Ability to travel for in-person meetings and events as needed.&nbsp;</li></ul>This position offers the opportunity to be part of a mission-driven team committed to making a difference in the lives of pregnant and birthing people, infants, young children, and families. We welcome candidates who are passionate about our work and dedicated to creating positive change. We encourage passionate and interested candidates to apply even if you do not meet every qualification.  &nbsp;<h2>Additional Information</h2>WHY THE FOUNDATION?The Foundation offers a competitive salary/benefits package and the opportunity to work with a small, collaborative, and dedicated team. &nbsp;<ul><li>Competitive Fulltime Salary – salary range $ 80,000 – 83,000 and commensurate with experience</li><li>Annual bonus, 3-7% &nbsp;</li><li>Professional Development Opportunities &nbsp;</li><li>Tuition Reimbursement &nbsp;</li><li>401(K) contributions of 15% after 1 year (no match required) &nbsp;</li><li>Generous employer paid Health, Dental and Vision package &nbsp;</li><li>Vacation accrual of 18 days in year one increasing in year 2  &nbsp;</li><li>10 PO PSSL days (up front) upon hire &nbsp;</li><li>Bank Holidays plus 3 floating holidays &nbsp;</li><li>Closed the week between Christmas and New Year &nbsp;</li><li>Work week 4 ½ days per week &nbsp;</li><li>One in-person collaboration day a week and access to an office at any time &nbsp;</li></ul>&nbsp;The position is based in Chicago, Illinois. The Program Associate may travel on occasion.  &nbsp;

Tenets Program Associate

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 9,000+ restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.   Resy sits within the Global Premium Products &amp; Benefits organization. The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.&nbsp;Interested in joining our team of restaurant-obsessed explorers? Right this way.  ABOUT THE ROLE:As the Senior Manager, Social Media, you’ll lead the strategy and execution of Resy’s organic social, community management, and influencer marketing programs. You will play a crucial role in building the Resy brand, providing thought leadership to our restaurant partners, and ensuring all social media assets are published in a compliant manner. This role works in close collaboration with the broader Resy team, including the Resy B2C and B2B marketing teams, and will report to the Director, Resy Brand &amp; Integrated Enablement.&nbsp;This role has one direct report.WHAT YOU’LL DO:·Lead the planning and development of Resy’s social media strategy, including always-on content and cross-functional brand campaigns to drive guest engagement and restaurant demand.·Oversee Resy influencer marketing programs, including gifting, UGC, and paid campaigns, partnering closely with the American Express enterprise team on talent vetting.·Continuously refine proactive and reactive community management programs, liaising with the Resy support team, product services, and PR to manage customer feedback and escalate risk events.·Support the development of social media content — with agency partners, content creators, and independently — including capturing content, providing live social coverage at events, and crafting compelling copy.·Collaborate with the paid media team to boost organic social and influencer content; share creative best practices for paid social content.·Facilitate regular content reviews with internal, legal, and compliance stakeholders.·Manage social media and influencer agencies.·Oversee the social budget, including building scopes and submitting invoices for agencies, creative freelancers, and software partners. ·Collaborate with B2C and B2B stakeholders across Resy brand team, guest and product marketing, experiential, PR, editorial, and paid to align social plans with overall business objectives to ensure measurable impact. <ul><li>&nbsp; &nbsp; &nbsp;Provide consultation to American Express counterparts on dining strategy for social content, influencer campaigns, and experiential activations.</li></ul>QUALIFICATIONSRequired Skills &amp; Background:·A minimum of 5 years of professional experience in social media marketing, with a proven track record of executing campaigns and managing social communities·Strong understanding of social media platforms – Facebook, Instagram, X, TikTok, LinkedIn and YouTube – and know how content and conversation can build and grow a brand·Have an interest in staying on top of the latest trends and topics that matter to diners·Excellent written and verbal communication skills, with a keen eye for detail·Ability to work against tight deadlines and progress multiple projects simultaneously·Creative thinking and problem-solving abilities·Experience with a social media management and analytics tool such as Sprout Social, Sprinklr, or Dash Hudson·A passion for restaurants and the hospitality industryResy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager, Resy Social

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Team:Strategic Partnerships manages the most significant enterprise relationships across American Express, with a mission to build differentiated partnerships that unlock the potential of American Express’ strategic relationships to drive growth and innovation. The team is responsible for defining a multi-year partnership strategy, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external senior level relationships to drive partner strategies, (2) lead the partner strategy that maximizes value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.&nbsp;This role will report to the Vice President, Strategic Partnerships and work closely with the Senior Vice President, Strategic Partnerships, to drive strategic enterprise goals across for our largest fintech relationships that include Adyen, Block, Fiserv, Shopify and Stripe. Success in this role will require developing deep knowledge of the role these companies play in fintech payments space, an ability to drive collaboration across various business units internally to achieve partnership outcomes, and comfort working in white space as we look to create new sources of value for our joint customers.&nbsp;Key Responsibilities:&nbsp;<ul><li>Strategy &amp; Thought Leadership: Lead the development of American Express’ overall enterprise strategies with Adyen, Block, Fiserv, Shopify and Stripe, guide Enterprise stakeholders as the thought leader on the constantly evolving fintech and commerce landscape, bring insights and critical thinkings on market trends &amp; competitive threats, develop &amp; implement effective strategies to grow the business through new products &amp; partnerships. Bring structure to framing complex issues.</li><li>Relationship Management: Cultivate relationships &amp; establish new partnerships across the payment landscape ecosystem for payments &amp; e-commerce initiatives, and act as a primary point of contact for the enterprise.<ul><li>Leadership: Provide outstanding leadership and coaching skills, including managing two direct reports.</li></ul></li></ul><ul><li>External Intelligence: Establish yourself as an expert in the partners’ businesses and serve as a single point of partner insight within American Express as well as building knowledge of market and competitive trends.<ul><li>Issue Resolution: Work closely with internal partners to address partner issues; ensure closure of key issues.</li></ul></li></ul><ul><li>Cross-Functional Collaboration: Build excellent relationships with a range of stakeholders across Amex who are critical to the success of the partnerships and work closely with them to meet partnership and business objectives.<ul><li>Project Management: Maintain a consistent pulse and overview of initiatives and discussions with the partner across the enterprise, and track progress against completion and intervene to course correct when initiatives are off track.</li></ul></li><li>Negotiation &amp; New Business Development: Lead major enterprise negotiations and support new business development opportunities from ideation, business case development and execution, in close partnership with key internal stakeholders.</li></ul>Qualifications:<ul><li>Experience managing external partnership relationships through business development, negotiations, and issue resolution.</li><li>Proven ability to collaborate with and influence internal partners across the enterprise to identify and deliver multi-faceted partnership opportunities.</li><li>Ability to concisely communicate complex topics including to senior leadership. </li><li>Strong strategic thinker who can translate market trends, partner priorities and internal focus areas into actionable strategic roadmaps.</li><li>Strong financial and analytical acumen; ability to translate data into insight and excellent attention to detail.</li><li>Strong will to win, attention to detail, focus on efficient management and willingness to roll up your sleeves</li><li>High degree of intellectual curiosity, comfort with ambiguity, ability to bring structure to “blue sky” opportunities.</li><li>Ability to excel in a highly dynamic, fast-paced and ambiguous space. Highly proactive and comfortable acting with autonomy.</li><li>Seasoned people leader with a track record of leading and coaching high-performing teams.</li><li>Industry experience in the payments and digital commerce space a plus.</li></ul>You will do well in this role if:<ul><li>You are excited to learn about new topics on a regular basis, don’t like complacency</li><li>Can switch with ease between detailed tasks and high level strategy</li><li>Embrace ambiguity and are motivated by trying to find new ways of doing things</li><li>Are comfortable sharing your opinion with senior audiences and disagreeing constructively</li><li>Show empathy and respect as you challenge internal and external partners</li><li>Act with a sense of urgency</li><li>Bring structure to framing complex issues</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Strategic Partnerships (FinTech Aggregators)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.&nbsp;As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, we are creating a new Corporate Program Product Management organization to bring together all core corporate payment products including corporate cards, central billing solutions (BTA), and virtual payments. The team will spearhead the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market (MM) customers.&nbsp;How will you make an impact in this role?We are seeking a dedicated individual to work on a team of product managers focused on delivering a multi-year platform migration initiative, which entails seamlessly transitioning over 100 valued customers by end of 2026. This role will work to enable significant savings , as well as provide customer’s an enhanced experience and more payment options on the new platform. The selected individual will be instrumental in project management, execution of migration and account closures, with a responsibility for all communication efforts, ensuring partners and customers are well informed and aware of their responsibilities and target dates.&nbsp; Key to the role is partner management across Platform, Servicing, Onboarding, Field, Legal &amp; Compliance, GCO, Onboarding, Finance and Risk. Lastly, this role will uphold key product management principles, prioritizing and addressing client requests effectively to deliver solutions in line with client &amp; market expectations to facilitate a full migration.<ul><li>Lead PMO for Migration and Decommission. Oversee and manage the team across the migration &amp; decommission roadmap, communications delivery plan and partner management</li><li>Provide key project updates &amp; strategy proposals to leadership. Assist with deck creation, storytelling and project roadmaps. Ability to create pivot tables and pull data via excel to help make data driven decisions and accelerate product capabilities</li><li>Support the field, servicing, onboarding with queries and critical issues within the migration project including key client product enhancement requests and issue management</li><li>Provide organizational rigor across the migration and decommission&nbsp;&nbsp;</li><li>Collaborate with ICS on key project aspects, as well as provide visibility on upcoming feature delivery to accurately co-ordinate go to market activities</li></ul>Minimum Qualifications<ul><li>Experience in product operations, product management or PMO</li><li>Customer-first approach and proven experience translating customer needs and complex products and processes into clear and actionable content for internal and external consumption </li><li>Experience leading and completing large, multi-year, high-visibility projects with cross-functional teams to deliver business results</li><li>Superior relationship management and communication skills including PowerPoint</li><li>Demonstrated experience in ability to collaborate with partners and senior leaders</li><li>Excellent business sense – understands the drivers of profitability and governance excellence and how to influence and lead a team to optimize and deliver on that promise</li><li>Positive, flexible, organized and proactive </li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Product PMO Governance & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmexHow will you make an impact in this role?US High Balance Customer Management strategy team sits within the Commercial Credit Risk department, part of the Credit and Fraud Risk (CFR) and supports the institutional credit risk management function within American Express. The team is a first line risk management team developing strategies to manage exposure from U.S. high balance commercial clients and customers by proactive portfolio monitoring, reviews and strategy enhancements. The team is tasked with partnering with Global Commercial Services (GCS), Global Services Group (GSG) and within Credit &amp; Fraud Risk (CFR) to develop strategies to grow our business while preventing write-offs from large balance clients.The team is split across New York and Gurgaon Offices. Key responsibilities of the individual include:<ul><li>High Balance Case Reviews: Perform in-depth reviews across end-to-end customer management risk functions to identify strategy and process opportunities using data analytics. </li><li>Manage periodic scanners and alert processes to identify clients with High Balance Disputes in a timely manner and take appropriate actions.</li><li>Partner with operations and servicing teams on High Balance collection processes</li><li>Partner with risk partners across CFR, GCS, GSG to enhance existing risk strategies and customer treatment</li><li>Work on high profile escalations to identify process gaps and partner with concerned risk teams. </li><li>Provide regular updates to Risk and GCS leadership</li></ul>Qualifications<ul><li>Attention to detail and comfortable working with large data sets</li><li>Experience in analyzing structured/unstructured data using SQL, SAS, or Python</li><li>Proficiency with Microsoft Office, especially MS Excel and PowerPoint</li><li>Capability of translating data-driven insights into actionable results</li><li>Ability to drive change, influence without authority and deliver results</li><li>Logical, consultative, and adaptive to change</li><li>Strategic thinking, ability to work independently and prioritize tasks</li><li>Positive energy, collaboration and excellent communication skills are a must</li><li>Undergraduate degree required</li></ul>Preferred Qualifications<ul><li>Experience working with large datasets and extracting insights. </li><li>Proficiency with Microsoft Office, especially MS Excel and PowerPoint&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required&nbsp;as the company will not pursue visa sponsorship for these positions.

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