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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Automotive Technician at Chevrolet Arrowhead&nbsp;possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily. &nbsp;This compensation range for this position is $23.00 to $47.00 per flat rate hour which is a combination of hourly and bonus pay. Are you ready to transform your job into a thriving automotive career with the largest and most recognized auto retail group in the US? With over 250 locations coast to coast, at AutoNation we don't just offer employment; we craft personalized career pathways for your success!&nbsp; Ready to accelerate your career? Apply now and be part of a dynamic team that's driving success on and off the road!Join our team of passionate automotive service technicians at Chevrolet Arrowhead in Peoria, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an Air Conditioned and modern, state-of-the-art facility with tenured service technicians and advisors in our busy shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity and Productivity Bonus and Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits on Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.&nbsp;</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service&nbsp;</li></ul>Position OverviewAt AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at an experienced level. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. <h2>Who Would I Interact With?</h2>This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.<h2>What are the day-to-day responsibilities?</h2><ul><li>Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership</li><li>Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards</li><li>Follow factory and dealership repair procedures when performing warranty work</li><li>Participate in service technician training programs</li><li>Become familiar with latest bulletins, service manuals and other service publications</li><li>Participate in all in-dealership service training activities</li><li>Attend manufacture sponsored service trainings</li><li>Record cause of failure and a description of work done accurately and clearly on all repair orders</li><li>Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information</li><li>Request parts from the parts department as necessary</li><li>Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work</li><li>Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Demonstrated customer service skills</li><li>Knowledge of all aspects of automotive repair and maintenance</li><li>Graduate of mechanical vocational trade school or equivalent experience&nbsp;</li><li>Ability to operate an automobile</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Technician at Chevrolet Arrowhead

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Porter

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - eCommerce/Phone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Position Overview The BDC Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our Associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the ‘check within an hour’ promise of the We'll Buy Your Car program. This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased. Job Responsibilities: Responds to incoming leads through AutoNation and third-party websites. Utilizes all available resources to identify and engage private parties looking to sell their vehicle. Set up appointments with potential customers to visit the dealership for an appraisal. Reviews vehicle condition reports. Interacts with customers throughout the day, both online and over the phone. Refers customer to the Sales Team who prefer to trade-in their vehicle instead of selling only. Qualifications: High School diploma or equivalent. Extremely self-motivated Ability to set and achieve targeted goals. Ability to drive an exceptional Customer experience. Demonstrated communication, prospecting, and interpersonal skills. Organization and follow-up skills. Experience and desire to work with technology. Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles. Valid In-State Driver's License and an acceptable, safe driving record The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.<h2>What are the day-to-day responsibilities?</h2><ul><li>Initiate outbound phone calls / emails and deliver prepared scripts to prospects to schedule appointments to acquire their vehicles</li><li>Consistent follow-up process in an attempt to schedule the appointment</li><li>Identify and overcome objections</li><li>Review vehicle condition reports</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li><li>Other duties and responsibilities as assigned.</li></ul><h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Excellent oral, written and interpersonal communication skills</li><li>Ability to read and comprehend instructions and information</li><li>1-3 years of Sales Experience preferred</li><li>Ability to work a flexible schedule to accommodate the needs of the customer, including: days, evenings, Saturdays, and some holidays</li><li>Computer literate, with the capability to handle moving between various internet-based software programs simultaneously</li><li>Strong organizational, problem solving, and follow-up skills</li><li>Professional demeanor and appearance</li><li>Physical Requirements:</li><li>The ideal candidate must be able to complete all physical requirements of the job with, or without, a reasonable accommodation.</li><li>Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.</li><li>The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone messages, computer alerts, virtual or in-person conversations, training videos or emergency alarms).</li><li>Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.</li><li>Must be able to work in a stationary position 90% of the time, sitting at a desk while working on the phone.</li><li>Range of motion and dexterity needed to operate computer, keyboard, and telephone functions in a repetitive manner.</li><li>Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing).</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Tempe Used Vehicle Buyer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Director, your excellent communication and follow-up skills will help you develop business through relationships with insurance companies, dealership contacts and other sources to ensure the sales volume meets operating profit targets. You’ll showcase your excellent leadership skills as you supervise and mentor your team, guiding them through professional development and ensuring a high level of engagement. You demonstrate a keen eye for detail as you control expenses and track financial performance metrics for your shop. You also take great pride in your ability to interact with customers, you love to make a great impression and you’re a skilled problem-solver.<h2>Job Responsibilities</h2><ul><li>Forecast goals and objectives for the collision center</li><li>Prepare and /or administer an annual operating budget for the collision center</li><li>Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations, such as hazardous waste disposal, safety inspections, OSHA guidelines, Associate safety programs, and EPA air quality standards</li><li>Recruit, select, on-boarding and train Associates</li><li>Track Associate performance; coach, counsel, develop and retain team</li><li>Schedule and monitor work in progress, and appraise completed work for accuracy and quality</li><li>Submit and/or maintain Collision Center technicians’ payroll and Associate documentation, including proof of technician certification (e.g., I-CAR, ASE, AC as required by Region and company guidelines)</li><li>Establish and maintain good working relationships with other AutoNation dealerships, insurance adjusters and customers to encourage repeat business and referrals</li><li>Maintain/manage DRP accounts; communicate changes/status updates to Region Leadership</li><li>Ensure customer complaints are handled respectfully and in a timely manner</li><li>Ensure Collision Center facilities are appropriately maintained and clutter free, including customer waiting and work areas</li><li>Maintain proper business operational documentation and customer repair files</li><li>Accountable for compliance to all Collision initiatives</li><li>Ensure the collection of accounts receivable on all insurance and wholesale accounts closed</li><li>Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines</li><li>Ensure closed ROs reflect work performed and are compliant with AutoNation rules on revenue recognition</li><li>Ensure the collision center’s parts and supply inventory is maintained per AutoNation Parts reconciliation standards</li></ul><h2>Requirements</h2><ul><li>High school diploma or equivalent</li><li>Minimum three (3) years’ experience in an auto body repair facility</li><li>Minimum two (2) years’ experience leading and developing a team</li><li>Strong command of MS Office Suite with a focus on Word, Excel and Outlook</li><li>Advanced knowledge of auto body repair techniques and auto repair life cycle</li><li>Proven ability to provide an exceptional customer experience</li><li>Excellent problem resolution skills</li><li>Strong analytical skills; able to prioritize and multi-task</li><li>Ability to set and achieve targeted goals.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Director role. Future opportunities may include:</li><li>Regional Collision Director</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Director

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

Network Policy ManagerThe mission of the Global Strategy &amp; Capabilities (GS&amp;C) group within Global Merchant &amp; Network Services (GMNS) is to be essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers. GS&amp;C consists of a diverse set of teams that support the GMNS business.The Global Network Policy team within GS&amp;C develops business policy/rules which govern American Express products and capabilities to protect the brand and ensures compliance with regulatory and legal requirements.&nbsp;The team works across almost every American Express business unit, monitors relevant industry trends and the competitive landscape in alignment with market needs, to develop insights on credit/debit products and inform the Network policy roadmap.&nbsp;Reporting to Director – Global Network Policy, this role is an exciting opportunity for a talented manager to drive a vision that continues to evolve network policy.Key responsibilities of the role include:<ul><li>Complete the policy development lifecycle by leading policy projects, including vetting business case, proposal formulation, partner management, issue analysis, working group facilitation, and presentation to leadership &amp; governance committees.</li><li>Program management, including creating and owning the program plan, monitoring progress, and reporting results, and developing and completing internal communication actions.</li><li>Identify and drive process improvements that will benefit Network Policy, Blue Box customers, and partners across the globe.</li><li>Leading ad hoc requests for presentation materials for various meetings supported by the team.</li><li>Building relationships with partners, senior leaders, and governance committee members to drive efficiencies and facilitate an effective governance process.</li><li>Intellectual curiosity and ability to dive into detail, but also outline complex problems, tailoring in simplistic ways, depending on audience.</li><li>Challenge the status quo and conceptualize opportunities to improve established processes.</li><li>Industry landscape and competitive analysis.</li><li>While these describe the overall responsibilities of the position, additional duties may be assigned&nbsp;</li></ul><h4>Qualifications:</h4><ul><li>Strong project management skills and the ability to coordinate multiple priorities at once.</li><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.</li><li>Strong communication skills with ability to mediate and influence without authority, strong experience crafting presentations to clearly communicate sophisticated concepts, at all levels, in verbal and written form.</li><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.</li><li>Excellent attention to detail and understanding of the big picture.</li><li>Is a highly motivated, self-starter with a high level of personal accountability able to balance multiple priorities with various levels of importance.</li></ul>How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. #TeamAmex. &nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Mgr-Network Policy & Process

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon, Google and Force.com?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases both in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>8+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo, Cassandra and Public Cloud Database offerings</li><li>5+ years of development experience in programming in Python</li><li>Experience in coding terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>5+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.As part of the Global Merchant &amp; Network Services group (GMNS) the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide. How will you make an impact in this role?Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Product Delivery, you will partner with business stakeholders and technologies team to deliver network and enterprise prioritiesKey Responsibilities<ul><li>Act as Product Owner leading the prioritization and delivery of critical network capabilities.</li><li>Work with other product owners and technology teams to ensure the product vision is realized.</li><li>Act as the subject matter specialist for Multi-Rail Capabilities.</li><li>Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).</li><li>Lead and support agile delivery practices to deliver maximum value and continuous improvement</li><li>Partner with capability delivery, product and technology teams to develop, integrate, test and release capabilities across multiple applications.</li><li>Build proposals for future product enhancements, creating business cases that outline pros / cons, weighs costs, and quantifies efficiencies of specific enhancements.</li></ul>Minimum Qualifications:<ul><li>Relevant experience in Product Ownership/Product Management (minimum 3 years).</li><li>Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.</li><li>Familiarity with Agile and Scrum methodologies a must.</li><li>Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.</li><li>Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.</li><li>Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels.</li><li>Strong analytical skills with the ability to clearly articulate complexities.</li><li>Strong thought leadership and problem-solving skills.</li><li>Experience in delivering complex process and customer journey flows.</li><li>Minimum of 3 years’ experience in the financial services industry preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Product Owner

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon and Google?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>5+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo and Cassandra</li><li>3+ years of&nbsp;development experience in&nbsp;programming in Python</li><li>2+ years of experience in developing terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>2+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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