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American Express invites you to share your resume so you can be considered for future opportunities at the Director Level with the Phoenix based Network Acquirer Solutions (NAS) team within General Merchant Network Services.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The&nbsp;Network Delivery&nbsp;team within NAS delivers&nbsp;new technical solutions&nbsp;to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new types of payments.&nbsp; A role in the Network Delivery team will challenge you to broaden your skillset and industry acumen in a collaborative, diverse and inclusive team environment.We are looking for a talented Product Delivery &amp; Integration Leader to join our team.&nbsp; This role will be responsible for leading end to end cross functional delivery of products across technologies and product teams.&nbsp; This leader will connect the dots across dependencies, projects, programs and priorities to ensure seamless delivery of a product.&nbsp;The success of the role will depend upon the individual’s ability to lead a globally distributed team, to understand and drive quality delivery across multiple contributing and stakeholder organizations.Responsibilities include:<ul><li>Partner with stakeholders to define and align on strategic objectives. Manage relationships across multiple business stakeholders as well as technology, finance, and compliance partnerships.</li><li>Responsible for the leadership of cross functional programs and project teams.</li><li>Drives innovation and product development within a dynamic, agile environment.</li><li>Responsible for delivery optimization aligned to technology and business priorities</li><li>Develop an environment of continuous improvement through mentoring, feedback, and metrics.</li><li>Partner with Technology leaders across the enterprise to support and drive the delivery of programs and projects.</li><li>Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across Product Delivery &amp; Integration teams.</li><li>Deliver consistent and accurate project communications and expectations.</li></ul>Qualifications:<ul><li>Project management and planning experience with extensive application of SAFE Agile discipline.</li><li>Proven track record of change management and delivery in complex and highly matrixed organizations.</li><li>Intellectually curious, creative, problem-solver.</li><li>Accomplished global team leader.</li><li>Strong technical acumen.</li><li>Payments industry experience, preferably including understanding of Network and payment technology and processes for debit/credit processing and policy and operations.</li><li>High energy, an optimistic attitude, and a good sense of humor.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director-Digital Product Mgmt Opportunities

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Director, Business Development on the Amex Offers Sales &amp; Success Team will be responsible for managing a sales team, dedicated to the acquisition of new advertisers and brands into the Amex Offers ecosystem. This role will require a leader with a strong track record in delivering against sales goals, creating a dynamic team culture with a will to win and a proven ability to effectively influence across teams and with external customers.Key Responsibilities<ul><li>Lead a team of 5+</li><li>Develop and implement comprehensive sales strategies to achieve sales targets, volumes and growth objectives.</li><li>Drive revenue growth through new client/advertiser acquisition, and expansion of new accounts.</li><li>Lead, mentor, and manage the sales team, providing guidance, support, and professional development.</li><li>Develop, and actively manage, a sales pipeline, across multiple industries/verticals.</li><li>Manage sales forecasting, budgeting, and reporting to track performance and adjust strategies as needed.</li><li>Build and maintain strong relationships with key clients, agencies and stakeholders; address and resolve complex advertiser issues to ensure high levels of satisfaction and loyalty.</li><li>Collaborate with cross-functional and global counterparts in order to drive global growth.</li></ul>This will be a Hybrid position where you will be required to be in the office 3 days a week.Minimum Qualifications<ul><li>5+ years of relevant experience in Sales or Account Development, preferably within a digital media or performance marketing sales roles.</li><li>Strong leadership and team management skills, with the ability to motivate and develop a high-performing sales team.</li><li>Outstanding business acumen and strategic perspective.</li><li>Exceptional relationship building experience, including the ability to develop relationships with media/affiliate agencies, senior executives and C-Suite leadership teams externally.</li><li>Proven ability to influence others.</li><li>Entrepreneurial spirit with experience in meeting and exceeding sales goals while managing an active sales pipeline across a team. </li><li>Ability to think creatively, approach sales enablement from new angles, and manage/navigate in a highly dynamic, rapidly changing and growing environment. </li><li>Exceptional communication, presentation, and interpersonal skills.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Amex Offers Business Development (Sales & Success)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Director who will be responsible for establishing and enhancing the Operational Risk Management (ORM) framework across the organization. This role will lead the development of risk taxonomies, risk appetite statements, and the implementation of robust oversight mechanisms through risk committees and escalation protocols. The Director will focus on proactive risk identification, strengthening Risk and Control Self-Assessments (RCSAs), and driving thematic analysis and root cause identification to mitigate systemic operational risks. The ideal candidate will possess strong analytical skills to manage key risk indicators (KRIs) and operational risk reporting across business units.Responsibilities:<ul><li>Establish and enhance the ORM framework, ensuring alignment with industry best practices and regulatory requirements, including setting clear operational risk taxonomies and risk appetite across the enterprise.</li><li>Lead the development of risk taxonomies and risk appetite statements, ensuring consistency across business units and alignment.</li><li>Oversee the governance of risk committees, including facilitating discussions, ensuring effective escalation protocols, and providing actionable insights on operational risk issues to senior leadership.</li><li>Drive proactive risk identification and mitigation through thematic analysis and collaboration with business units, ensuring early detection of emerging risks and systemic issues.</li><li>Develop and strengthen RCSA processes across all business units, ensuring that risk assessments are conducted consistently, are forward-looking, and focus on the effectiveness of internal controls.</li><li>Lead root cause analysis efforts, developing a systematic process to identify, analyze, and address the underlying causes of operational risk events to prevent recurrence.</li><li>Establish and track Key Risk Indicators (KRIs) and other performance metrics to monitor operational risk exposure across the organization, ensuring effective risk reporting and decision-making.</li><li>Provide oversight for escalation protocols related to operational risk incidents, ensuring timely identification and resolution of issues, and recommending remediation strategies as necessary.</li><li>Collaborate with risk, compliance, and internal audit teams to ensure consistent operational risk reporting and provide data-driven insights to risk committees and senior management.</li><li>Use advanced data analytics and risk reporting tools to track, monitor, and present key operational risk trends, ensuring the organization remains agile and responsive to emerging risks.</li></ul>Qualifications:<ul><li>7-10 years of experience in operational risk management, with demonstrated expertise in establishing and managing ORM frameworks in a global organization.</li><li>Experience in developing risk taxonomies, risk appetite frameworks, and conducting thematic analysis to identify and mitigate operational risk exposures.</li><li>Proven ability to lead Risk and Control Self-Assessments (RCSA), ensuring robust processes and effective control environments across various business units.</li><li>Strong background in root cause analysis, with experience developing processes to address systemic issues and prevent operational risk events from recurring.</li><li>Familiarity with governance structures, including managing risk committees, risk escalation protocols, and presenting insights to senior leadership.</li><li>Strong analytical skills with the ability to use data-driven insights, key risk indicators (KRIs), and other metrics to drive operational risk decision-making and oversight.</li><li>Demonstrated experience in proactive risk identification, thematic analysis, and mitigation strategies that reduce operational risk impact across the organization.</li><li>Experience working with senior management and business unit leaders to ensure consistent application of the ORM framework and alignment with risk appetite.</li><li>Excellent communication and leadership skills, with the ability to collaborate across functions and present operational risk findings and recommendations clearly.</li><li>Bachelor’s degree in Risk Management, Finance, Business, or related field required</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Operations Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Director of Capabilities, Tech and Product Strategy to lead the development, enhancement, and implementation of technology, capabilities, and product strategies within the Global Risk and Compliance organization. This role focuses on driving operational risk transformation by aligning business needs with technological solutions, ensuring scalability, regulatory compliance, and innovation. The Director will collaborate closely with stakeholders across risk, compliance, and IT to deliver effective tools and systems that enhance the risk management framework.Responsibilities: <ul><li>Lead the&nbsp;strategic development of risk and compliance technology capabilities that support the operational risk management framework, including risk identification, monitoring, reporting, and control.</li><li>Oversee the&nbsp;design and implementation of product strategies that enhance operational risk systems, working closely with business units to ensure alignment with risk transformation goals.</li><li>Manage and prioritize a&nbsp;portfolio of technology initiatives that improve risk data management, workflow automation, and regulatory compliance tools.</li><li>Collaborate with global risk leaders, compliance teams, and technology stakeholders to&nbsp;identify emerging risks and build innovative solutions that address these risks effectively.</li><li>Drive the&nbsp;adoption of advanced technologies such as AI, machine learning, and data analytics within operational risk management processes.</li><li>Ensure that the risk and compliance technology solutions&nbsp;meet regulatory standards and are adaptable to evolving global regulatory environments.</li><li>Lead cross-functional teams to&nbsp;implement large-scale risk transformation projects, ensuring on-time and within-budget delivery.</li><li>Monitor and improve&nbsp;end-to-end risk capabilities through continuous evaluation of systems, tools, and processes, ensuring they are effective in mitigating risks.</li><li>Ensure seamless&nbsp;integration of risk management systems across the organization, enabling comprehensive risk reporting and insights for senior management.</li><li>Provide&nbsp;thought leadership in risk and compliance capabilities, keeping up with industry trends, innovations, and best practices to drive continuous improvement.</li></ul>Requirements:<ul><li>7-10 years of experience in operational risk management, compliance, or risk technology, with a proven track record of leading capabilities and product strategy initiatives.</li><li>Experience in&nbsp;managing risk transformation projects, particularly in building and implementing large-scale technology platforms.</li><li>Demonstrated expertise in&nbsp;developing product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.</li><li>Understanding of&nbsp;global risk management frameworks, and familiarity with financial industry regulations, including Basel, SOX, and CCAR.</li><li>Proven ability to drive&nbsp;technological innovation in risk and compliance, with hands-on experience using AI, machine learning, and advanced analytics.</li><li>Experience in managing cross-functional teams and working with senior stakeholders to&nbsp;align technology and business strategies in risk management.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex risk environments and deliver effective solutions.</li><li>Excellent communication and leadership skills, with the ability to lead diverse teams and present risk management solutions to senior leadership.</li><li>A bachelor’s degree in&nbsp;Risk Management, Business, Technology, or related field is required</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Operational Resilience is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures.&nbsp; &nbsp;It extends beyond business continuity by addressing both internal and external risks that could impact the delivery of products or services. Operational Resilience involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events. Operational Resilience program is part of the Business Continuity Management (BCM) team in Global Services Group (GSG) at American Express.&nbsp; This team works with colleagues across the Company to implement and oversee resilience, continuity, and response capabilities to safeguard employees, customers, and products and services.&nbsp; The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders.As the Director of Operational Resilience, you will lead a team of professionals to design and implement the operational resilience program across the enterprise, to be compliant with interagency guidance on operational resilience. In addition, you will also be responsible for crisis monitoring and reporting for potential operational disruptions and supporting crisis response for actual disruptions. &nbsp;Key Responsibilities:&nbsp;<ul><li>Lead the development and implementation of the Operational Resilience framework, including:&nbsp;<ul><li>&nbsp;Create and maintain policies, procedures, and standards&nbsp;</li><li>&nbsp;Establish and maintain the Critical Business Services (CBSs) including inter-dependency mapping to locations, people, third parties, systems and critical data elements, and defining impact tolerance levels for potential outages</li><li>&nbsp;Conduct scenario testing of the Critical Business Services in collaboration with the CBS owner and related operational programs, such as Information Security, Information Technology, Operational Risk and Third-Party Risk Management</li><li>&nbsp;Support Operational Resilience reporting to required committees and AXP Board&nbsp;</li></ul></li><li>Partner with operational resilience teams in international markets to ensure consistent implementation of operational resilience framework</li><li>Stay updated on evolving global regulatory requirements around Operational Resilience</li><li>Coach and lead a team of colleagues to deliver impactful results</li><li>Lead with an external perspective – benchmark AXP Operational Resilience program to peer companies.&nbsp;</li><li>Lead the development and maintenance of crisis monitoring dashboard and support enterprise crisis response</li></ul>Minimum Qualifications:Experience and Background:<ul><li>5+ years’ experience in Risk Management and/or Business Continuity&nbsp;</li><li>Strong understanding of American Express products, services, and organizational structure&nbsp;</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Demonstrated ability to successfully manage multiple priorities under pressure</li><li>Familiarity with Operational Resilience regulatory requirements (e.g., SR 20-24, DORA, UK FCA regulations) is preferred</li><li>Bachelor’s degree required</li></ul>&nbsp;Leadership Skills:<ul><li>Proven people leader who can build, inspire, develop, and coach a team</li><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged&nbsp;</li><li>·&nbsp; &nbsp; Ability to communicate key risks to colleagues, business partners, and senior leaders&nbsp;</li></ul>Preferred Qualifications:<ul><li>MBA or advanced degree preferred&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Director - Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.How will you make an impact in this role?The Director of Merchant Pricing, Centralized Planning, Regional &amp; Centralized Client Group (RCCG) and Merchant Acquisition (MA) is responsible for leading U.S. Pricing strategic planning activities, as well as developing pricing strategy and financial analyses for regional U.S. merchant relationships and merchant acquisition. This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business. This role has significant exposure to senior leaders across GMS and the Blue Box. The Director should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.Job Responsibilities<ul><li>Lead a team of four in charge of managing strategic planning activities and developing pricing strategies for key strategic U.S. merchants and acquisition targets</li><li>Coordinate centralized planning processes for U.S. Pricing, collaborating across multiple teams and developing frameworks that drive decision-making </li><li>Manage key compliance-related support activities including ORE mitigation efforts and definition of critical processes</li><li>Manage key U.S. Pricing-driven strategic initiatives and programs, as well as ad hoc senior leadership requests </li><li>Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and constantly evolving market dynamics</li><li>Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions</li><li>Own cross-functional relationships across Merchant Acquisition, Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives</li></ul>Minimum Qualifications<ul><li>6+ years of proven experience in management consulting, investment banking, corporate strategy, pricing strategy, strategic financial analysis, or related experience</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans</li><li>Program/project management experience with a high attention to detail</li><li>Proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance</li><li>Proven track record as a people leader with a passion for coaching and developing people</li><li>Strong aptitude for data analytics and demonstrated ability to develop sophisticated financial models to draw value-added insights from large amounts of data</li><li>Excellent written and verbal communication skills, as well as experience leading discussions with Senior Leaders to facilitate decision-making and influence without authority </li><li>Ability to excel in a fast-paced, dynamic environment, which places a premium on driving results&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Merchant Pricing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. How will you make an impact in this role?The Vice President, AMEX Ads Strategy, Operations &amp; Go to Market sits within the Digital Advertising team reporting to the Senior Vice President, Digital Advertising &amp; Amex Offers. This individual will help develop and incubate a digital advertising network by launching &amp; operating display and email advertising as well as building a roadmap for other products on American Express assets.Develop a test and learn agenda, roadmap, partnership framework that will measure and scale a new revenue stream for the enterprise. Given the initial stages of the new team, this role will require a leader with proven experience in building teams, strategies, and capabilities from the ground up.Key Responsibilities<ul><li>Oversee the design, development, implementation, and deployment of initial advertising solutions</li><li>Lead the go-to-market strategy and preliminary operations for a minimum viable product (MVP)</li><li>Partner and build relationships with teams across the enterprise including finance, marketing, technologies, control management, legal to support the growth of the new product</li><li>Design a measurement framework that informs the growth and scale of this new business</li><li>Conduct thorough risk and compliance processes with proper controls</li><li>Drive integration with American Express Products and Capabilities</li><li>Work hand in hand with client managers and Amex Offers sales teams to secure an initial set of merchant advertising partners</li><li>Hire and grow a team to operationalize ads campaigns</li><li>Lead a team of at least 10+ colleagues across the U.S.</li><li>Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.</li></ul>Minimum Qualifications<ul><li>Experienced people leader with at least 4+ years of experience in building and running a Digital Advertising or Retail Media Network.</li><li>Product Development and Strategy experience</li><li>Excellent communication skills – the ability to influence and persuade</li><li>Strong relationship management skills to deepen and grow partnerships across all levels</li><li>Experienced people manager and matrixed leader</li><li>High level of professionalism; handles sensitive/confidential information with appropriate care</li><li>Self-starter and motivator</li><li>Ability to work in white space and ambiguity, comfortable with building something unproven</li><li>Proven ability to attract, assess, select, develop, empower, and retain the best talent, while building an environment supporting the development of diverse teams</li><li>Exceptional problem-solving skills and developing business recommendations </li><li>Using analytics to drive business decisions </li><li>Understanding of advertising industry</li><li>Positive can-do attitude</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, AMEX Ads Strategy, Operations & Go to Market

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Key Responsibilities:&nbsp;<ul><li>Hire and onboard top talent to build a strong team and support team development by regularly conducting 1:1 coaching sessions and team huddles.&nbsp;</li></ul><ul><li>Lead, mentor, motivate, and develop a team of 6 tele-based Managers of Business Development (MBD) focused on selling Business Line of Credit (BLOC).&nbsp;</li></ul><ul><li>Ensure Business Line of Credit (BLOC) sales performance results are achieved quarterly/annually, with adherence to internal governance and compliance standards.&nbsp;</li></ul><ul><li>Create and maintain a strong culture of adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance within U.S. SME and GCS.&nbsp;</li></ul><ul><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.&nbsp;</li></ul><ul><li>Develop exceptional relationships with cross functional partners and stakeholders across Business Blueprint, advocating for Blueprint Sales, the customer, and our colleagues.&nbsp;&nbsp;</li></ul><ul><li>Understand the competitive commercial landscape and market trends, and how our products and strategies need to evolve to ensure marketplace advantage.&nbsp;</li></ul><ul><li>Create data-driven strategies which position team and organization for success.&nbsp;</li></ul><ul><li>Work with internal teams on behalf of clients to ensure the highest level of customer service.&nbsp;</li></ul><ul><li>Build a diverse and inclusive team, creating a space for colleagues with different experiences and viewpoints to have a voice.&nbsp;</li></ul><ul><li>Demonstrate exceptional leadership attributes including inclusivity, integrity, enterprise thinking, communicating frequently, candidly and clearly, while making collaboration essential.&nbsp;</li><li>Support team in office three days a week.&nbsp;</li></ul>Expectations:&nbsp;<ul><li>Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.&nbsp;&nbsp;</li></ul><ul><li>Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.&nbsp;</li></ul><ul><li>Be able to successfully manage multiple workstreams while simultaneously supporting your team.&nbsp;</li></ul><ul><li>Become a subject matter expert (SME) on Business Line of Credit to support your team.&nbsp;</li></ul><ul><li>Consistently meet and exceed sales targets.&nbsp; </li></ul>Qualifications:&nbsp; <ul><li>3+ years of people leadership experience, preferably leading teams of 5+ in a sales, account management, or operations environment.&nbsp;</li></ul><ul><li>5+ years of experience in the financial services industry, or similar highly-regulated industry.&nbsp;</li></ul><ul><li>3+ years of sales experience selling to SMBs preferred.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Financial fluency and familiarity with small business cashflow&nbsp;needs and cycles.&nbsp;</li></ul><ul><li>History of consistently exceeding goals in a compliant and ethical manner.&nbsp;</li></ul><ul><li>Proven ability to inspire through consultative coaching, development planning, recognition, and accountability.&nbsp;</li></ul><ul><li>Strong record of building diverse and inclusive teams, developing unified processes and procedures, and creating &amp; executing on high level strategies.&nbsp;&nbsp;</li></ul><ul><li>Record of leading through trust, transparency, integrity, and collaboration to build highly engaged and compliance focused teams.&nbsp;</li></ul><ul><li>Ability to be detail-oriented while maintaining a big-picture perspective, and strong follow-up skills.&nbsp;&nbsp;</li></ul><ul><li>Record of leading through trust, transparency, integrity and collaboration to build highly engaged and compliance focused teams&nbsp;</li></ul><ul><li>Salesforce reporting experience a plus.&nbsp;&nbsp;</li></ul><ul><li>Bachelor’s degree in business or related field preferred&nbsp;</li></ul>Interpersonal skills&nbsp;we’re&nbsp;looking for: &nbsp;<ul><li>Compliant &amp; Ethical:&nbsp;Demonstrates unwavering ethical standards and honesty, make decisions based on fairness and transparency, and build trust through consistent and principled behavior.&nbsp;</li></ul><ul><li>Resilience:&nbsp;Demonstrate emotional intelligence and perseverance in the face of challenges and setbacks, while maintaining a positive outlook.&nbsp;&nbsp;</li></ul><ul><li>Strategic Thinking:&nbsp;Approach complex problems and challenges with an enterprise mindset, thinking through the desired outcome and all parties involved.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Change Management:&nbsp;Can handle rapidly changing priorities and projects, while guiding your team through periods of transition, and fostering a culture of adaptability and continuous improvement.&nbsp;</li></ul><ul><li>Empathy:&nbsp;Demonstrate genuine care about others. Understand and consider the perspectives, feelings, and needs of others.&nbsp;</li></ul><ul><li>Proactivity:&nbsp;Resourceful, self-motivated, has grit, and a positive "can-do" attitude; acts ethically and compliantly.&nbsp;&nbsp;</li></ul><ul><li>Follow-Through:&nbsp;Demonstrate reliability and accountability in ensuring all necessary steps are taken to meet required outcomes and commitments&nbsp;&nbsp;</li></ul><ul><li>Communication:&nbsp;Excellent communication and influencing skills, and ability to work across multiple channels with ease. &nbsp;</li></ul><ul><li>Colleague Development:&nbsp;Ability to engage in feedback conversations with direct reports to support career development and individual performance. &nbsp;</li></ul>Salary Range: $115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, New Sales - Business Blueprint

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?The Technology Workforce &amp; Talent Excellence (TWTE) team is a center of excellence (COE) that tightly aligns with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to evolve, so too must our talent strategy. This newly created role will report to the Vice President of TWTE and will be instrumental in the advancement of the Attract &amp; Welcome pillar of our People &amp; Culture Strategy.Through collaborating with internal &amp; external stakeholders, the successful candidate will manage a team of talent specialists to develop and manage the programs that enable us to deliver best in class programs &amp; experiences. American Express Technology aspires to be recognized as a leading Tech enabled company and best place to work for technologists.In this role, the Director, Attract &amp; Welcome Programs will:<ul><li>Lead the development of the Technology Recruitment Marketing assets and campaign delivery in partnership with Global Talent Acquisition and Global Marketing teams in the Colleague Experience Group (CEG) to ensure we are optimizing our ability to attract the best talent.</li><li>Lead the global Technology Welcome programs – with a persona led approach for all band levels across all locations to ensure a best in class, Technology specific welcome experience.</li><li>Lead the Technical Excellence functions including the Technical Bar and mentoring programs and the annual Technical Career Path.</li><li>Lead and embed Inclusive Hiring Leader Best Practices across Technology.&nbsp;</li><li>Adopt a data driven approach, create program roadmaps and strategies ensuring the progress is tracked and pivot as necessary to meet the needs of the workforce.</li><li>Partner with key stakeholders within Technology, CEG and colleague networks to ensure we are bringing others along,&nbsp;building strong relationships and working collectively towards shared goals.</li><li>Ensure that we represent TWTE in a coherent and fulfilling way, offering best in class programs and consultancy to our partners and stakeholders.</li><li>Champion diversity, inclusion, and accessibility within our programs and initiatives.</li><li>Put people first, every colleague matters to meet the vision of being the best, most inclusive place to work in Technology.</li></ul>Minimum Qualifications<ul><li>Experienced in partnering with stakeholders to drive people strategies and/or relevant degree (5 years +)</li><li>Previous strong experience within talent functions.</li><li>Ability to drive projects and initiatives as a self-starter with a strong client focus, outstanding critical thinking, and a solution-focused mindset.</li><li>Ability to influence, build relationships and partner across a broad range of stakeholders.</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations.</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage, and curiosity.</li><li>Exceptional communication, presentation, story-telling and interpersonal skills.</li><li>Ability to multi-task and prioritize work within a fast-paced, fluid environment.</li><li>Demonstrate strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mindset are essential.</li><li>Have a track record of building trust and rapport quickly.&nbsp; </li><li>Hold an ability to articulate vision and direction, communicate effectively and manage and measure team performance and accountability.</li><li>Demonstrated success leading others, sharing information, connecting dots, and working effectively across teams.</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus&nbsp; + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand is American Express’ In-House Creative agency, our agency is on a journey of exciting expansion. The ambition of our agency is to become "Creative partner-of-choice" for our Business Unit partners by unlocking value with a deeper knowledge of our business, the brand and our customer to drive results.As we expand, our focus is on developing forward thinking ideas and seamless digital-first customer experiences across channels powered by industry-defining creative excellence.The Account Director, OnBrand, will report to the Vice President of Account Management. To be successful in this role, the candidate must exhibit outstanding strategic, analytical and partnership management skills required to lead account planning, business development and pipeline management for key digital projects working with B2B, Consumer and Enterprise partners and decision makers.As the senior point of contact for our BU and Enterprise partners, the Account Director will also be responsible for working with cross discipline leads across strategy, project management, creative, and production to service projects, build project plans and manage creative development against business objectives to achieve the highest possible impact. This individual will focus on enabling strategic and creative elements of the agency, but also playing a critical role to attract, retain and develop best-in-industry talent and build a culture delivering transformative work.Day to day responsibilities include, but are not limited to:General Account Management Responsibilities:<ul><li>Serve as the main point of contact for Marketing, Product and Enterprise partners across business units</li><li>Develop and sustains key BU-client relationships to grow business, anticipate demand and drive results</li><li>Develop a clear view of business pipeline and marketing partner priorities&nbsp;</li><li>Own BU deliverables: understands partner requests and ensures creative output aligns with client needs, while balancing BU needs against the agency’s bottom line</li><li>Anticipate client needs and proactively present solutions that enhance the digital experience</li><li>Build and maintain strong, long-term relationships with partners to ensure strategic alignment and drive organic business growth.&nbsp;</li><li>Ensure alignment between different business units, translating complex business requirements into actionable digital strategies</li><li>Regularly input on digital operations workstreams to increase efficiency and agency capabilities</li><li>Lead regular client meetings, ensuring transparency, and driving conversations around performance, goals and optimizations</li><li>Foster collaboration across the agency and with external partners to ensure cohesive execution</li><li>Manage, mentor and lead account team</li></ul>Strategic Partnership Leadership:<ul><li>Develop and execute strategic roadmaps for landing page experiences that align with broader business goals in partnership with creative strategy and technology teams</li><li>Drive the integration of digital solutions across various business units to create a unified customer experience</li><li>Guide clients in refining customer journey strategies, ensuring consistency and engagement across digital touchpoints.</li><li>Collaborate with BU marketers to shape the direction of campaigns, focusing on user experience, and driving performance, goals, and optimizations</li><li>Leverage analytics and user insights to drive landing page enhancements working closely with data teams to deliver cohesive landing page experiences that support the overall customer journey</li><li>Ensure that landing pages are optimized for both UX/UI and SEO, while also being responsive across devices.</li><li>Innovation &amp; Inspiration: Stay on top of digital marketing trends, new technologies, and best practices in order to provide strategic recommendations on the latest tools, platforms, or methodologies that can enhance the digital experience</li></ul>Minimum Qualifications:<ul><li>7+ years of experience as a client account director or other relevant management role at a leading external or in-house creative agency</li><li>Ability to understand digital platforms and advertising brief asks by channel, with vision towards output required to meet client needs</li><li>Proactive and highly organized approach, with the ability to manage and prioritize multiple projects and campaigns in a timely manner</li><li>Experience compiling and analyzing insights from campaign performance reports in order to troubleshoot campaigns as needed</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

32 Leadership / Executive Board Jobs