field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Non-Certified Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Base technician&nbsp;possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily. &nbsp;<h2>Our techs work a Monday - Friday 8am - 5pm schedule with pay starting at $19/flag. </h2>What we offer: <ul><li><h2>Longevity bonus</h2></li><li><h2>Benefits start Day 1</h2></li><li><h2>Heated and AC shop (new system)</h2></li><li><h2>Plenty of work</h2></li></ul><h2>What are the day-to-day responsibilities?</h2><ul><li>Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership</li><li>Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards</li><li>Follow factory and dealership repair procedures when performing warranty work</li><li>Participate in service technician training programs</li><li>Become familiar with latest bulletins, service manuals and other service publications</li><li>Participate in all in-dealership service training activities</li><li>Attend manufacture sponsored service trainings</li><li>Record cause of failure and a description of work done accurately and clearly on all repair orders</li><li>Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information</li><li>Request parts from the parts department as necessary</li><li>Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work</li><li>Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Demonstrated customer service skills</li><li>Knowledge of all aspects of automotive repair and maintenance</li><li>Graduate of mechanical vocational trade school or equivalent experience&nbsp;</li><li>Ability to operate an automobile</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Used Automotive Tech

IT Project Manager/Business Analyst UIW Mission Position Summary The IT Project Manager/Business Analyst will collaborate with cross-functional and technical teams across domestic and international UIW sites to facilitate business analysis and management of project activities. Key responsibilities include managing project operations to support the successful implementation of technological processes and/or system improvements. Additionally, the IT Project Manager/Business Analyst is responsible for assessing business processes, documenting requirements, and delivering data-driven processes and/or technological recommendations that will improve efficiencies and add value. The IT Project Manager/Business Analyst reports to the Assistant Director of Enterprise Applications. Essential Functions Job Duties Knowledge Skills and Abilities <ul> <li>Ability to effectively work with minimal supervision.</li> <li>Strong skills in project management and business analysis methodologies.</li> <li>Experience of knowledge in Microsoft productivity tools.</li> <li>Strong skills in writing SQL queries to analyze and create end-user reports.</li> <li>Strong skills in writing and modifying reports utilizing reporting tools.</li> <li>Ability to effectively facilitate meetings involving both functional and technical teams.</li> <li>Ability to effectively coordinate project activities.</li> <li>Effective oral, written and non-verbal communication skills.</li> <li>Ability to effectively pivot communication style to address the needs of the audience and shifting priorities.</li> <li>Strong skills in critical thinking, time management, analytical and problem-solving skills.</li> <li>Ability to work under pressure and meet targeted deadlines.</li> <li>A record of being flexible, accurate, detail-oriented, reliable, and self-motivated.</li> <li>Ability to maintain confidentiality and exercise discretion in communicating confidential and/or sensitive information.</li> <li>Ability to effectively create training materials and presentations.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education Bachelor's Degree in Computer Information Systems, Information Technology, Computer Science, Business Administration, or relevant degree. Required Work Experience <ul> <li>Three (3) years of professional experience in the field of business analysis. Note that complex internships will be considered.</li> <li>Two (2) years of professional complex project management experience facilitating business process reviews and documenting current processes, gaps, and desired future states. Note that complex internships will be considered.</li> <li>Two (2) years of experience developing and executing presentations for audiences with various technical levels within an organization.</li> </ul> Preferred Qualifications <ul> <li>Four (4) years of professional experience in the field of business analysis.</li> <li>Three (3) years experience facilitating business process reviews, documenting current processes, gaps, and desired future state.</li> <li>Three (3) years experience working in an educational/university environment.</li> <li>Three (3) experience working with Ellucian Banner Applications.</li> <li>Three (3) years of experience facilitating business process reviews and documenting outcomes.</li> <li>Three (3) years of experience using reporting tools such as Argos and Microsoft Power BI.</li> <li>Knowledge of higher education administrative areas and their function, such as the roles within the recruitment, admissions, registration, billing, and business/finance departments.</li> <li>Familiarity with higher education organizational structure, policies, and procedures.</li> <li>Business Analysis or Project Management certification.</li> <li>Bilingual in Spanish.</li> </ul> Required Certifications, Licenses or Registrations None specified. Work Hours Mon through Fri 8am to 5pm with extended hours as needed to meet departmental goals. Physical Demands Ability to regularly move about campus to attend meetings on and off main campus. Posting Number: AS2043PO Job Type: Full Time Job Category: Administrator (exempt) Desired Start Date: 12/02/2024 Position End Date (if temporary): Reports To: Director of Digital Transformation Salary: $71,000 Annualized Open Date: 10/28/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant N/A. To apply, visit <a href="https://apptrkr.com/5766085" target="_blank">https://jobs.uiw.edu/postings/27518</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-dd5ef5adcfca88488b9abeafc3f0477a

University of the Incarnate Word

IT Project Manager/Business Analyst

The Department of Social Work at the University of Southern Indiana, a public university in Evansville, Indiana, seeks applications for a 9-month tenure track position at the Assistant Professor level in Social Work. The appointment will begin in Fall 2025.&nbsp;Duties/Responsibilities&nbsp;&nbsp;The Assistant Professor will be expected to teach 12 credit hours per semester, which includes undergraduate and/or graduate departmental course offerings in Social Work, in addition to advising students, engaging in scholarly activity, and providing professional, university and community service. The Social Work program is Council on Social Work Education (CSWE) accredited. The teaching load for this position will be 4/4.&nbsp;Required Knowledge and Skills&nbsp;Applicants must hold a doctoral degree in Social Work or a closely related field. ABD considered at the rank of Instructor if the degree will be conferred by the end of their first year of employment. If employment starts in August 2025, terminal degree must be completed by the end of July 2026. ABD applicants must hold a master’s degree in Social Work from a CSWE accredited program and a minimum of two years post master's experience.&nbsp;Application Process&nbsp;To learn more about the position and to apply, please visit: <a href="http://careers.usi.edu/cw/en-us/job/493506?lApplicationSubSourceID=" target="_blank">http://careers.usi.edu/cw/en-us/job/493506?lApplicationSubSourceID=</a>&nbsp;EEO Statement&nbsp;The University of Southern Indiana is an EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.&nbsp;

 Assistant Professor of Social Work

Position Title: Administrative Assistant I – Workforce Equity Initiative (WEI) Department: Workforce Development (WOD) Division: Workforce Development (WOD) Employee Status: Full-time (Grant Funded through June 30, 2025 with possibility of renewal) Type: Support Staff Association (SSA-Union) Salary: ($17.80 hourly) Grade: 6 FLSA: Non-exempt __________________________________________________________________________ Reporting Relationships Reports to: Workforce Equity Initiative Program Director Supervision Exercised: Supervision may be exercised over student workers. Job Summary: Under limited supervision, the Administrative Assistant provides essential clerical support, reception services, and data management for the department. This role includes overseeing daily office operations, managing student workers, and coordinating schedules. The Administrative Assistant must exercise sound judgment in handling routine and non-routine tasks while maintaining confidentiality and discretion. Exceptional customer service is critical in interactions with students, faculty, staff, and external parties. Essential Duties and Responsibilities: The following duties are key responsibilities of the role. Additional related duties may be assigned as needed. General Office Duties: 1. Organize and distribute mail daily, weekly, and monthly. 2. Handle incoming calls, provide information, direct inquiries, and take messages. 3. Check and respond promptly to all RVC-WEI related emails. 4. Manage intake for students visiting the office, guiding them through initial steps and reviewing new applications for eligibility and grant compliance. 5. Maintain up-to-date and well-organized student files and storage systems, ensuring that all documentation is accurate. 6. Distribute necessary resources to students and update the tracking file for submission. 7. Process requests for completion and employment stipends, ensuring timely submissions. 8. Contact students who have completed the program to verify employment status and update records. 9. Keep application and enrollment logs current with the latest information. 10. Organize and prepare documents requiring Director approval. 11. Review and place orders for office and departmental supplies as needed. 12. Backup and organize files for completed, dropped, and employed students. 13. Ensure that student lockers at the satellite locations are stocked and organized. 14. Organize and process departmental orders for supplies and materials. 15. Organize student orientations, send out emails, and follow up on attendance. 16. Begin preparations for graduation and career fairs, coordinating with relevant parties. 17. Coordinate the supervisor’s schedule, making appointments and organizing meetings. 18. Compile, prepare, and revise materials such as correspondence, reports, statistical tables, addresses, and forms from rough drafts or previous versions. 19. Proofread documents for errors and make necessary corrections. 20. Maintain accurate knowledge of resources to respond to internal and external customer inquiries. 21. Operate and perform minor maintenance on office equipment such as photocopying and fax machines. 22. Maintain a tickler file and organize, file, code, and arrange documents according to guidelines. 23. Attend meetings as needed, taking notes and minutes as required. 24. Utilize the internet for research and communication purposes. 25. Organize and maintain systems for backup and storage of files. 26. Arrange and coordinate travel schedules and reservations. 27. Regular attendance is expected. 28. Using tact and courtesy, establish and maintain effective relationships with individuals contacted during the course of work. Qualifications: To perform this job successfully, an individual must meet the following requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications: · High School Diploma or Equivalent required. College or technical school coursework preferred, or three to six months of related experience/training, or an equivalent combination of education and experience. · Strong ability to read, comprehend, and follow instructions, correspondence, and memos. · Proficiency in writing correspondence and effectively presenting information in one-on-one and small group situations. · Competence in basic arithmetic, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. · Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and to solve problems involving several concrete variables in standardized situations. · Proficiency in Windows, Microsoft Word, Excel, and database entry. · Ability to learn and use the College’s administrative software system as appropriate to the position. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Rock Valley College

Administrative Assistant I - Workforce Equity Initiative (WEI)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Ever wondered what&nbsp;it’s&nbsp;like to work on J.D. Power’s #1 ranked Mobile App and Website? Do you know what it takes to&nbsp;setup&nbsp;a near real-time transaction anomaly alerting system? As a Software Engineer, you will work on building global scale software with a host of tools and frameworks!&nbsp;You may work in areas ranging from machine learning,&nbsp;using big&nbsp;data, native mobile applications, backend services, full stack web applications, or UX/UI focused development!&nbsp;You’ll&nbsp;work across our software products, like Spring Cloud and&nbsp;Webflux&nbsp;for reactive Java services, or Node.js driving React web applications and various microservice architectures.  What type of work can you expect?  <ul><li>Identify&nbsp;exciting opportunities for adopting&nbsp;new technologies&nbsp;to solve existing needs and predict future challenges. </li><li>Develop software applications as part of a scrum team. </li><li>Learn technical skills, write code, conduct code&nbsp;reviews&nbsp;and write unit tests.  </li><li>Partner with Product Managers, Senior&nbsp;Engineers&nbsp;and Application Architects on your team to conceptualize, build new products and prioritize features. </li><li>Take part in social activities, community service events and projects with other Graduates. </li></ul>Skills/Experience:<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. </li><li>Some&nbsp;entry level software development experience, design, or creative experience. </li><li>Strong understanding of data structures and algorithms.  </li></ul><ul><li>Excellent written and verbal communication skills with the ability to articulate work to team members&nbsp;and&nbsp;partners.</li><li>Knowledge and experience in any of the following languages, Java, JavaScript, C++, C#, Python, Go, or Rust. </li></ul>Requirements/Qualifications: <ul><li>Must have earned a&nbsp;Master’s&nbsp;degree program in Computer Science, Computer Engineering, or&nbsp;other&nbsp;technical field</li><li>Ability to sufficiently complete coding questions  </li></ul><ul><li>Students must have a graduation date between December 2024&nbsp;and June 2025</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Grad- Software Engineer II Full-Time , NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success.&nbsp;What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Responsible for case intake, analyzing fraud and dispute cases, and sharing case outcomes to protect the interests of our organization and our customers, which is both the Card Member and our merchants</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am - 2:00am, including weekends</li><li>Hybrid Environment in Sunrise, Florida - on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Salary Range: $20.00 to $22.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Professional - Platinum

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success.&nbsp;What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Responsible for case intake, analyzing fraud and dispute cases, and sharing case outcomes to protect the interests of our organization and our customers, which is both the Card Member and our merchants</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am-11:00 pm, including weekends</li><li>Hybrid Environment- on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Salary Range: $20.00 to $22.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Professional -  Platinum Disputes Gate

American Express invites you to share your resume so that you can be considered for future Manager and Senior Manager (Band 35) opportunities within the Corporate Function Control Management team at American Express National Bank (AENB).You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.&nbsp;American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:·Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;·Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;·Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management Team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).AENB is looking for Managers and Senior Managers for roles within following teams:Control Management Governance &amp; Reporting Team:The objective of the AENB Control Management Governance &amp; Reporting team is to establish the Operational Risk and Controls strategy for AENB, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Control Management Risk ID, Assessment &amp; Testing Team:The objective of the AENB Control Management Risk ID, Assessment, Testing &amp; Reporting team is to identify, assess and mitigate Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Control Management Issues, Events &amp; Remediation Team:The objective of the AENB Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Control Management Process Risk Reduction Team:The objective of the AENB Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.Required Qualifications:·(Manager: 3+ Years) (Senior Manager: 4+ Years) experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities·Strong project management, communication, and interpersonal skills·Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards·Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:·Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·Experience in at least one of the following:oTranslating operational risk strategy and appetite into execution guidelinesoTracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholdsoOversee the implementation of the operational risk governance frameworksoCommunicating and ensuring understanding and adherence to operational risk procedures and standardsoFacilitating the operational risk exam management processes·Experience in financial services industryORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Future Opportunities - Manager & Senior Manager, Control Management (AENB)

American Express invites you to share your resume so that you can be considered for future Analyst and Senior Analyst (Band 30) opportunities within the Corporate Function Control Management team at American Express National Bank (AENB).You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.&nbsp;American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:·Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;·Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;·Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management Team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).AENB is looking for Analysts and Senior Analysts for roles within following teams:Control Management Governance &amp; Reporting Team:The objective of the AENB Control Management Governance &amp; Reporting team is to establish the Operational Risk and Controls strategy for AENB, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Control Management Risk ID, Assessment &amp; Testing Team:The objective of the AENB Control Management Risk ID, Assessment, Testing &amp; Reporting team is to identify, assess and mitigate Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Control Management Issues, Events &amp; Remediation Team:The objective of the AENB Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Control Management Process Risk Reduction Team:The objective of the AENB Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.Required Qualifications:<ul><li>(Analyst: 1-2 Years) (Senior Analyst: 2+ Years) experience in operational risk management (e.g., within Risk and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Provide administrative support of implementing the operational risk governance frameworks</li><li>Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards</li><li>Assisting the operational risk exam management processes</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

2,020 Full Time Jobs