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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Qualifications Required *Minimum three years of experience in auto body estimating *Proficient with CCC1 estimating management system *Ability to write detailed, accurate estimates, upload estimates and images that meet insurance company standards *Expertise in major Insurance Direct Repair Program protocols *I-Car Certified *Strong sales orientation, excellent customer service and organizational skills *Capable of maintaining an orderly repair plan and production schedule *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Collision Estimator | Damage Appraiser

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eComPhone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul>Compensation: $21.00 per hourThe expected annual salary for this role is between $16.50 - $28.22, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Audi Bellevue Service Porter

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The BMW Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li><li>Hourly pay for this position starts at $17.00 per hour</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul>The expected annual salary for this role is between $16.00 - $27.36, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Porter, Service

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Mainframe Engineer to work at Fidelity in Merrimack, NH! NF &amp; IWS Systems, in partnership with the Data Externalization Discovery &amp; AIMS squad, is looking for a highly motivated Mainframe Senior Software Engineer to join the team. This candidate will be responsible for generating ad hoc reports for compliance purposes as well as processing batch update requests on behalf of our business partners. The candidate will also support our mainframe modernization efforts by partnering with our teams across the organization to migrate various reporting and batch update functionality off our mainframe and onto our distributed platforms.The Expertise and Skills You Bring:<ul><li>8+ years of mainframe software development experience using Cobol, DB2, JCL, VSAM </li><li>Knowledge of SQL, File-aid, Eztrieve and SPUFI is preferred </li><li>Experience in Agile development methodology and Jira </li><li>Knowledge of Business Objects, PowerBI, Snowflake and AWS is a plus </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner </li><li>Ability to quickly learn, adapt and strive to meet the needs of a fast paced, changing environment </li><li>Ability to navigate organizationally to accomplish tasks </li><li>Ability to work on multiple efforts simultaneously </li><li>Strong analytical and interpersonal skills </li><li>Excellent oral and written communication skills </li><li>Quick learner and willing to adapt and learn new technologies </li><li>Great attitude, teammate and effective contributor </li><li>Commitment to quality and high standards </li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Senior Mainframe Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Tag &amp; Title Associate prepares legal transfer documents for the Department of Motor Vehicles, verifies and makes payoffs on vehicle trade-ins. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Preparing tag and title documents</li><li>Submitting&nbsp;all legal transfer documents to the DMV</li><li>Issuing stock numbers and stock in used vehicles purchased</li><li>Preparing checks to purchase used vehicles</li><li>Inputting inventory control information for used cars</li><li>Preparing and maintaining trade-in vehicle jackets</li><li>Ensuring that name and address files are updated on an ongoing basis</li><li>Processing all wholesale deals and monitoring wholesale receivable</li><li>Verifying&nbsp;pay off trade-ins</li><li>Completing end of month accounting reports</li><li>Assisting in completion of annual review/audit</li><li>Keeping current with applicable laws</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Two years of experience in a dealership position (preferred)</li><li>Previous tag and title experience</li><li>Ability to read and comprehend instructions and information</li><li>Excellent communication skills</li><li>Must type a minimum of 50 wpm</li><li>Strong customer service skills</li></ul>The expected annual salary for this role is between $17.87 - $30.55, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Tag & Title Clerk

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As Credit Manager for AutoNation Finance, you will lead and oversee the loan originations team located in our Irving, Texas Credit Center. The Credit Manager plays a critical role in managing the underwriting team, ensuring compliance with company and regulatory guidelines, and driving the development of underwriting strategies to optimize risk management. Responsible for the underwriting quality, administration, and profitability of AutoNation Finance’s auto loan portfolio.<ul><li>Lead, mentor and develop a high performing team including six Credit Analyst</li><li>Assist in developing and implementing underwriting strategies that align with the company’s performance goals and risk tolerance</li><li>Build and maintain effective relationships with our AutoNation USA and AutoNation Franchise dealership team members</li><li>Set clear performance expectations to meet all company performance metrics and provide regular feedback and coaching</li><li>Foster a collaborative and productive work environment</li><li>Maintain strong understanding of industry regulations and ensure underwriting practices adhere to legal and regulatory standards</li></ul>Essential Knowledge, Skill, and Licenses<ul><li>Thorough knowledge of Consumer Auto Finance with 3 - 5 years of auto loan underwriting management experience</li><li>Proven leadership and management experience including the ability to develop, motivate and lead a credit team</li><li>Bachelor’s degree in relevant field (e.g., Finance, Accounting, Management) is preferred</li><li>Strong analytical, organizational and time management skills</li><li>Excellent communication and interpersonal skills&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Credit Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Customer Service Concierge handles collision service needs in AutoNation Dealerships without a collision repair facility. The Customer Service Representative writes courtesy estimates, coordinates repair needs for dealership associates, and updates appropriate customers, staff with repair status of vehicles. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Writes professional estimate on light damaged vehicles</li><li>Actively asks for the sale on all estimates</li><li>Understands basic parameters of insurance programs e.g., DRP and non-DRP</li><li>Obtain all signatures, work authorizations and powers of attorney</li><li>Communicates with each customer on the process of the vehicle repair in a timely and effective manner, as outlined in AutoNation's Customer Repair 10 Step Process</li><li>Review all final bills, supplements and vehicles prior to customer contact for delivery</li><li>Review the completed vehicle to check quality and thoroughness</li><li>Maintains work area in an orderly and clean manner</li><li>Takes care to protect customer's vehicles during repair process</li><li>Works with other associates on daily planning and release meetings</li><li>Tracks production schedule for his or her vehicle's and communicates those targets with customers and other associates</li><li>Uses the highest standard in professionalism when dealing with customers, insurance representatives, vendors and associates</li><li>Maintains continual industry education to keep abreast of changes in repair requirements and product knowledge</li><li>Responsible for collection of Accounts Receivable on all insurance, wholesale account closed and commission paid</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to comprehend and read instructions</li><li>Basic knowledge of vehicle repairs practices</li><li>Valid in-state driver's license</li><li>Ability to interpret work scope from vehicle estimates or work orders</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Customer Service Concierge

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This position is commission based. The average compensation for this position is $5,000-$10,000 per month.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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