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<h4>Digital Content Publisher/Analyst</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer in our Boston, MA or Smithfield, RI locations. &nbsp;<h4>The Role</h4> As a digital content manager, you will use the CMS to manage, edit, organize and store marketing copy, images, videos, icons, and articles. You will use existing CMS templates to create/update content for Fidelity websites and mobile application, and will adhere to digital asset management best practices, facilitating findability and driving organizational consistency. This is an (internal) customer service role, so it is imperative that you have proven active listening, empathy, problem-solving and communication skills. <h4>The Expertise You Have</h4><ul><li>A technical mind, with an understanding of HTML, CSS, JavaScript and other web technologies </li><li>Dedication to the interactive medium: user functionality, information architecture, interactive patterns, responsive/adaptive design, SEO, accessibility, etc. </li><li>The ability to understand the flow of data through an information system </li><li>A talent for independently resolving complex and convoluted technical issues </li><li>A natural tendency to be curious, positive and creative – you learn as you go, seek out opportunities, ask a lot of questions, and implement new knowledge quickly and easily in a technologically dynamic environment </li><li>The ability to maintain a keen attention to detail, and work well under pressure </li><li>A logical mind that can spot patterns, gaps and repetitions in structured content </li><li>A natural aptitude for content personalization and A/B (or multivariate) content testing </li><li>The ability to quickly pivot to shift deliverables based on need </li></ul><h4>The Skills You Bring</h4><ul><li>Experience updating content through an enterprise-level content management system (CMS) </li><li>Proven capacity to work both independently and collaboratively with product owners, stakeholders, designers, writers and front end developers </li><li>Familiarity with Agile, Scrum and Kanban work environments </li><li>A personality that delivers amazing customer service in the face of chaos </li></ul><h4>The Value You Deliver</h4><ul><li>Play an instrumental role in improving the effectiveness of Fidelity digital experiences to drive new customer acquisition and improve customer experiences </li><li>Help to ensure that Fidelity websites and applications have a consistent look/feel and user experience </li><li>Participate in the content delivery process of creation, QA, updating, publishing, and management of content for Fidelity’s web and mobile digital experiences </li><li>Utilize multiple CMSs and tools to build digital experiences for the organization </li><li>Independently manage multiple work products from inception to completion, maintaining strong client relationships </li><li>Proactively audit, diagnose, and resolve content issues in the CMS and production environments (lots of creative troubleshooting!) </li><li>Adhere to standards, systems, and best practices for content creation, distribution, maintenance, retrieval, and repurposing </li><li>Support SEO, accessibility, measurement, and QA efforts to ensure an error-free digital experiences </li></ul><h4>The Team</h4>This role will lead a dynamic team dedicated to transforming the way our company thinks about and uses content. Our team vision is to empower the organization to create best-in-class content experiences through innovative technologies, so enthusiasm and curiosity are required for anyone interested in joining us. We are part of a client-obsessed Owned Channel Marketing Team which drives business outcomes for the organization through an integrated, multi-discipline marketing approach that relies on learning and experimentation to evolve our go-to-market strategies in a cost-efficient manner. This team works with many different parts of the organization, including but not limited to product owners, segment marketers, account/creative agency, technology, measurement and analytics, and channel marketers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com(opens in a new tab).We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Digital Content Publisher/Analyst

The Role This is an opportunity for a highly motivated Senior Security Analyst – IAM to deliver the next generation of customer authorization solutions supporting Fidelity business applications. The ideal candidate brings expertise working with security-focused teams and application development teams.&nbsp; The candidate brings experience analyzing stakeholder needs and translating them into technical requirements for development teams and tracking them to completion.&nbsp; This role encourages new perspectives, creative thinking and rewards individuals who are passionate about technology and problem solving. We value the ability to closely partner with engineers, architects, and product teams across business units. This individual must possess strong communication skills and understands the need to be proactive in engaging teams throughout the development cycle – all while demonstrating a dedicated focus on protecting our customers’ digital experiences at Fidelity. The Expertise and Skills You Bring<ul><li>Excellent communication skills in spoken, written, and presentation form</li><li>Skilled at communicating technical solutions, risks, and business value to both engineering and non-technical teams, product owners, and business partners</li><li>Ability to perform deep analysis on customer authorization policies for security and application teams</li><li>At least 5 years of experience working with business critical, enterprise-wide applications</li><li>Robust critical thinking skills coupled with a desire to grow, learn and engage with peers in technical and design discussions</li><li>Ability to dig into code and documentation artifacts to interpret business processes and system workflows</li><li>Ability to guide others about new &amp; complex technologies</li><li>Experience with Agile Methodology</li></ul>§ Preferred Experience<ul><li>Experience with coordination of large scale infrastructure deployments.</li><li>Understanding of web application architecture and HTTP servers.</li><li>Understanding of authentication and role-based authorization concepts.&nbsp;</li><li>Understanding of API consumer subscription processes.</li></ul>The Team The Workplace Security Services team is part of the Workplace Customer Protection Center of Excellence and supports protecting thousands of employers and millions of participants. The team develops client-facing cybersecurity applications that help us win and retain institutional clients, as well as Authorization, B2B Security and Single Sign-On infrastructure software components that are the backbone for many of Fidelity’s web business applications including NetBenefits and PlanSponsor WebStation. As a member of the Customer Protection Center of Excellence, you will be joining a culture that is defined by how our team members work. We: <ul><li>Are trusted, collaborative partners who are engaged and transparent</li><li>Are security subject matter experts and continuous learners that are passionate about protecting our customers</li><li>Take personal accountability for quality &amp; timely delivery of our services</li><li>Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves</li><li>Foster associates’ well-being by supporting work-life balance and guilt-free time off</li></ul>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.” We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Security Analyst and IAM

Position: Climate and Environmental Jobs Act (CEJA) Outreach Navigator Department: Career &amp; Technical Education (CTE) Division: Career &amp; Technical Education (CTE) Employee Status: Full-Time (Grant funded through June 30, 2025) Type: Professional Staff Association (PSA) Grade: JNE Salary: ($21.63) hourly Location/Hours: Rockford, Belvidere, Freeport (hours could include evening and or weekend) FLSA: Non-Exempt __________________________________________________________________________ Reporting Relationships Reports to: CEJA Project Coordinator Supervision Exercised: May supervise intern and student workers &nbsp; &nbsp; Job Summary: The CEJA (Climate and Environmental Jobs Act) Outreach Navigator is responsible for providing outreach and community education to eligible populations to raise awareness of opportunities to participate in CEJA programs and to engage with diverse community, employer, and workforce stakeholders to reflect both the opportunities and the needs of the emerging regional clean energy economy. The Navigator will effectively help participants navigate program options, assist with enrollment in training and access to wraparound services, and provide connection to apprenticeships and employment. The CEJA Outreach Navigator will be essential to developing new and cultivating existing business relationships to establish industry workforce needs and establishing connections with related training providers. &nbsp; Essential Duties and Responsibilities include the following. Related duties may be assigned. · Conduct CEJA outreach events and activities to share information on training and careers in the energy industry with diverse populations and ensure communication and marketing is delivered in underserved areas · Create partnerships with regional educational institutions, community organizations, local employers, and labor unions to connect with eligible individuals · Raise awareness of the CEJA workforce programs in the region by providing information to organizations, individuals and other relevant stakeholders · Provide appropriate referrals for individuals to training programs and assist in navigating the enrollment process to all CEJA-related programs · Maintain participant files and reports in compliance with program requirements · Establish a network of contacts and partners in the community to effectively make participant referrals · Organize outreach events, fairs, and presentations to ensure effective communication of program and related opportunities · Establish positive rapport with individuals and partner agencies in the community · Show acceptance and flexibility in dealing with persons from disadvantaged social, economic and educational backgrounds · Maintain confidentiality and strong ethical practices while working with participants · Other duties as assigned · Consistently demonstrate ability to work with a variety of audiences including partners and program participants · Consistently demonstrate ability to communicate with diverse groups in multiple mediums, including but not limited to, electronic, written, and spoken &nbsp; &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications: &nbsp; · Associates degree required, Bachelor’s degree preferred, (major in human services, psychology, sociology, or related field preferred) * · Two years of workforce development or human services experience preferred · Working knowledge of various clean energy fields preferred * · Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups · Strong verbal and written communication skills &nbsp; Work Environment While performing the duties of this job, the employee regularly works in an office setting. Primarily works with a diverse staff and partners to ensure appropriate and effective services Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. &nbsp;

Rock Valley College

CEJA Outreach Navigator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Vice President of Consumer Practices and Complaints Oversight is responsible for leading a centralized team of high-performing professionals in the administration of a comprehensive Consumer Practices and Complaints oversight program for American Express. This position will involve extensive collaboration with senior leaders across different business units to provide strategic oversight and credible challenge on potential consumer practices risks. The Vice President will be responsible for overseeing the implementation and development of these programs, including monitoring of day-to-day compliance activities, conducting risk assessments, preparing, reporting and communicating testing &amp; review findings to management and compliance committees.Job responsibilities include:<ul><li>Ensure an effective Consumer Practices (UDAAP) Risk Management Program for American Express National Bank (“Bank”) that is appropriate for the size and complexity of the business.</li><li>Provide strategic oversight of the Bank's Program and guide the development of a risk-based annual plan for the Bank, including the development, implementation, and oversight of the Bank’s monitoring and testing program.</li><li>Communicate changes to pertinent laws and regulations and state laws as well as significant industry trends and partner with the Bank to implement or revise processes to address these changes</li><li>Collaborate with the Bank and Business Units on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans.</li><li>Develop and implement effective training for all relevant areas.</li><li>Liaise with regulatory agencies, as required, during examinations of Consumer Practices and Complaints Programs, including preparing responses to examination- or supervisory-related requests.</li><li>Present to Senior Management and the Board of Directors on Program activities, areas of potential risk, and key external regulatory updates.</li><li>Actively participating in committees to proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li></ul>·Collaborate with complaints teams to conduct reviews and associated risks<ul><li>Work closely with colleagues in the General Counsel’s Organization to communicate the requirements of pertinent federal and state and regulations, as well as significant industry trends.This includes partnering with Bank stakeholders to implement or revise processes to address regulatory changes (such as the data collection and reporting requirements set forth Dodd-Frank Section 1071).</li></ul>Qualifications:<ul><li>Bachelor's Degree required; advanced degree (J.D or M.A. or above in Statistics) preferred.</li><li>At least eight (8) years’ experience identifying customer harm and evaluating UDAP/UDAAP risk, in the financial services industry and working with consumer complaints, complaint oversight, and/or complaint program execution.</li><li>Sound experience in managing activity in compliance, banking, regulatory examination or audit required. </li></ul>·Prior regulatory experience such as having worked at a regulatory agency or working directly with regulators by driving regulatory exam management specifically with a deep regulatory knowledge of all Consumer Practices related regulations and requirements.<ul><li>Knowledge of all regulatory bodies that influence bank policiesfor Consumer Practices and Complaints Management within the United States.</li><li>Strong knowledge with statistical testing methods used to conduct statistical analysis.</li><li>Strong project management skills, ability to manage multiple projects and support multiple priorities simultaneously.</li><li>Proactive and strategic mindset with a focus on talent development.</li><li>Strong stakeholder management skills and ability to support multiple priorities simultaneously.</li><li>Able to drive results while working with ambiguity.</li><li>Strong communications skills including the ability to influence at all levels of management.</li><li>Ability to effectively challenge business partners in areas such as, Consumer Practices and Complaints.</li><li>Certified Regulatory Compliance Manager (CRCM) Certification preferred</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, Consumer Practices and Complaints Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Credit Risk Oversight organization within Global Risk &amp; Compliance (GRC) is responsible for identifying and managing credit risk across all processes and geographies at American Express.Key Responsibilities:<ul><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first line teams.</li><li>Conduct independent reviews of commercial credit risk processes and provide effective challenge to first line teams.</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk.</li><li>Develop requirements to support the next generation risk capabilities (e.g. Smart Monitoring)</li><li>Produce credit risk dashboards for AXP Risk Committees including tracking risk appetite metrics.</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers.</li></ul>Qualifications:Experience and Background:<ul><li>4+ years’ experience Credit Risk Management experience.</li><li>Familiarity with banking regulations, particularly those imposed by OCC and Federal Reserve. </li><li>Knowledge of macroeconomic trends and its impact on borrower repayment.</li><li>Strong analytical skills and business acumen with a risk-reward control perspective.</li><li>Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python);</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.</li><li>Demonstrates the courage to challenge the status quo.</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure.</li><li>Proven ability to collaborate with colleagues across the Company.</li><li>Self-starter with natural curiosity to solve problems.</li><li>Advanced degree in quantitative field is preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Our Solutions Architects have both deep technical and strategic business knowledge. But they’re of one mind about using transformational technology to drive better business outcomes. So If Business and Data Architecture is second nature to you, there’s no better place to build a career.This role will lead our team of solution architects supporting Global Commercial Services Technology within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring flexible and global system/capability design and 1-2 year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.The incumbent will also be responsible day to day solution management cadence in Agile framework across GCST products and processes. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GCS.How will you make an impact in this role?<ul><li>Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems</li><li>Establish and maintain strong relationships with key stakeholders and cross functional partners to deliver collaboratively&nbsp;</li><li>Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.</li><li>Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution</li><li>Implement process improvements to streamline areas for your team such as hiring, onboarding, and internal/external communication</li><li>Recruit and retain solution architecture talent</li><li>Cultivate an environment of continuous improvement through technical guidance, coaching, mentoring, and feedback.&nbsp;</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design</li></ul>Minimum Qualifications<ul><li>5+ years of solution architecture experience</li><li>A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset</li><li>Experience partnering cross functionally and being a hands-on leader to drive successful execution</li><li>Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>High degree of organization, individual initiative and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>7+ years in agile product development and delivery</li></ul>Preferred Qualifications<ul><li>Computer Science degree</li><li>Experience leading a team of senior engineers or solution architects</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Staff Engineer, Solution Architecture

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!HEALTH AND SAFETY ADVISOR Key focus for this role is to provide occupational health and safety, hazardous substance and industrial hygiene advice and support services for business units and company activities at our various manufacturing, launch, and test complexes in New Zealand.As a Health and Safety Advisor based at Rocket Lab’s site in Auckland, New Zealand you will have the opportunity to work in a dynamic, fast paced and high-risk environment. In this role you will provide H&amp;S expertise and support to site management whilst educating stakeholders across the business on occupational health and safety matters. To be successful in this role, you must be passionate about occupational health and safety, highly detailed and possess great stakeholder management skills. Join a driven team that’s tackling challenging projects, delivering on exciting missions, and making an impact on the future of space!Role is permanent and full time (onsite) and will be based in Auckland. Occasional domestic travel required in NZ.WHAT YOU’LL GET TO DO:<ul><li>Demonstrate a practical, visible commitment and behavioural leadership to improving health and safety performance in all work environments and areas of the business.</li><li>Conduct level 1 incident and near miss investigations, and support level 2 serious and major incident and high potential near miss investigations.</li><li>Participate in or lead OH&amp;S and industrial hygiene audits, inspections, and assessment activities.</li><li>Assist with the development and delivery of occupational health and safety related training within the business, including management of relevant contractors.</li><li>Support effective management of regulator interactions in NZ, in particular the closure of external audit and inspection items. </li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Education: Relevant Bachelor's Degree preferred or 3-5 years of related experience in lieu of a degree; in particular experience working under WorkSafe and EPA regulations.</li><li>Relevant professional certification in occupational Health &amp; Safety or Industrial Hygiene will be highly valued.</li><li>Practical work experience in OH&amp;S in a related industry, such as military or emergency services, defence industries, engineering, aerospace, manufacturing, mining or chemical processing, or a government agency is desired.</li><li>Experience with safety management systems will be highly valued.</li><li>Knowledge and understanding of CAA and FAA regulations will be valuable</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Health & Safety Advisor

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SUPPLY CHAINRocket Lab’s Supply Chain team is responsible for the flow of all materials, products, and components through the business. With many of our own products functioning as critical components to our own and our customers’ missions, the Supply Chain team has a direct impact on the success of our rocket and satellite programs. They set up the assembly kits that enables our technicians to put together our Electron rockets, manage inventory, look after shipping and receiving, manage direct and indirect procurement, and inspect and ensure that all of our materials and products are compliant and up to standard. They are the chain that links our teams together and are critical to our success.&nbsp;SENIOR INVENTORY &amp; LOGISTICS COORDINATOR&nbsp;Based onsite at Rocket Lab’s Middle River, MD office, the Senior Logistics &amp; Inventory Coordinator is tasked with all aspects of inventory management from receiving, putting into inventory, counting, and kitting, inwards and outwards goods. There are thousands of components and millions of dollars of inventory that need to be received, stored, and kitted for production. Maintaining inventory accuracy through adherence to process, and customer satisfaction of just-in-time fulfillment makes the inventory coordinator a critical role in the "last mile" of our supply chain.WHAT YOU’LL GET TO DO<ul><li>Fulfilling inventory pick requests, and compiling full car part kits for production.</li><li>Receiving inventory into MRP, and conducting paper and visual inspections.</li><li>Manage inventory levels within MRP, and transactions for inventory moves.</li><li>Managing advanced kitting system (Kanban, line-side replenishment, etc.).</li><li>Maintaining accurate inventory counts and storage locations within ERP/MRP</li><li>Proactively report minimum stock levels.</li><li>Perform daily cycle count processing.</li><li>Review, pick, organize, and put away standard hardware, purchased materials, parts, and assemblies.</li><li>Kit work orders safely and timely in accordance to company standards.</li><li>Maintain the inventory of kitting supplies and materials.</li><li>Liaise with material planner department, to ensure production components are pulled and issued on time.</li><li>Maintain strict material handling practices in accordance with good practice/ procedures.</li><li>Ensuring that the database correctly captures movements of all components, including inwards goods and storeroom functions.</li><li>Ensuring all parts are receipted into and issued out of the MRP system in a timely manner to ensure stock levels and movements are recorded.</li><li>Unboxing and processing incoming goods and distributing across the organization including receipting parts into the appropriate software.</li><li>Ensuring serial and lot numbers are recorded in the system if required.</li><li>Passing goods on to quality control if required.</li><li>Store is set up to meet needs of the business and parts movements in and out of the storeroom are recorded accurately.</li><li>Standard Warehouse Management principles are adhered to and inventory levels are accurate.</li><li>Cycle counts are completed in line with company requirements.</li><li>Responsible for keeping work area clean and tidy while maintaining tool accountability.</li><li>Abide by all applicable health and safety legislation and Rocket Lab policies and procedures.</li><li>Work effectively with all staff towards the goals of the company.</li><li>Additional duties as reasonably required.</li></ul>YOU’LL BRING THESE QUALIFICATIONS<ul><li>High school diploma and 5+ years of experience.</li><li>Ability to independently perform a wide range of complex duties under general guidance from supervisors. Proficiency in a broad range of activities related to the job.</li><li>Proficient using Microsoft Products. (Outlook, Excel, Word, Power Point)</li><li>Knowledge of MRP/ERP systems.</li><li>Experience operating a forklift.&nbsp;</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<ul><li>Associate's Degree or Bachelor's Degree.</li><li>Team oriented, strong ability to multi-task and work in a fast-paced environment and to multiple deadlines.</li><li>Strong organizational skills with the ability to prioritize effectively and efficiently.</li><li>Experience in aerospace, automotive, composites or other heavy manufacturing.</li><li>Experience with control and tracking of serial, and lot-controlled materials.</li><li>Experience with ERP Systems.</li><li>Prior experience in high-paced, rapid growth environment.</li></ul>ADDITIONAL REQUIRMENTS<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li><li>Able to lift 25LBS unassisted</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: discounted employee stock purchase program, and free snacks/drinks onsite.Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (MD Only)$25—$38 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Senior Logistics & Inventory Coordinator

Company Overview:Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets.&nbsp; Some of its products include welding equipment, automotive components, construction materials and commercial food equipment.&nbsp; The Food Equipment Group is one of seven ITW decentralized business segments.&nbsp; This position is in the Hobart Warewash Division at its Danville, Kentucky facility, located 45 minutes south of Lexington, Kentucky. This position reports directly to the Materials Manager overseeing purchasing responsibilities for the facility and is responsible for purchasing functions for the facility.The Warewash Business Division produces Hobart brand commercial dishwashers that are used in hotels, casinos, restaurants, cruise ships, schools, universities and retail establishments.&nbsp; We are the industry leader and are seeking to expand our growth in existing served markets as well as new markets.<h2>Job Description</h2>Position Summary:&nbsp; Responsible for the purchasing functions of Danville facility.&nbsp; Ensures the raw materials, outsourcing activities, and purchased materials are available when needed for their respective functions.Responsibilities and Authority:<ul><li>Perform complex vendor negotiations and contract set up.</li><li>Purchase raw materials to ensure it is available when production is ready to produce.&nbsp; This includes placing POs, monitoring inventory levels, communicating with suppliers, ensuring receipt of materials.</li><li>Utilize MRD/Kanban systems in the process of planning and inventory management.</li><li>Strategically reviews the purchasing history, demands, and purchasing strategy for making modifications to the ordering process affecting the inventory KPIs and desired pricing metrics.</li><li>Coordinates data, tasks, and projects with the Warewash Sourcing Team and Corporate Strategic Sourcing departments.</li><li>Communicates and consults with engineering, quality and operations on design changes and quality improvements.</li><li>Assist and work on specialty regulatory projects and supply chain integrity programs including vendor performance ratings.</li><li>Assist in PLS &amp; 80/20 Activities to minimize our purchasing activity, determine better purchasing strategies, and identify potential improvements to our supply chain.</li><li>Perform administrative tasks such as investigative inventory discrepancies, invoice verifications and resolution of receipts.</li></ul><h2>Qualifications</h2><ul><li>B.S. degree in Business, Purchasing, or Supply Chain or 5-10 years of relevant experience.</li><li>Proficiency in Microsoft Excel, with demonstrated expertise&nbsp;in creating and managing complex&nbsp;spreadsheets. Strong ability to write and troubleshoot advanced formulas, including but not limited to VLOOKUP, IF statements, and pivot tables.</li><li>Proficient Data Analysis skills for creating strategies for decision-making and improve efficiency.</li><li>Thorough knowledge of supply chain best practices.</li><li>Understanding of lean techniques including MRD and Kanban</li><li>Negotiation skills</li><li>Strong computer skills to create and maintain data (preference: Epicor)</li><li>Strong communication and problem solving skills</li><li>Supervisory experience, preferred</li><li>Technical Backgrounds with stainless steel (preference)</li></ul><h2>Additional Information</h2>Benefits:Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and a generous benefits package that includes health, dental, life, LTD insurance, 401k (with company match), employee assistance, wellness and tuition reimbursement programs. ITW is an Equal Opportunity/Affirmative Action employer.&nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear in an office and manufacturing environments; uses hands to finger, handle or touch objects or controls. Duties include computer related activities 80% of the time. The employee may lift, push or pull up to 35 pounds. Specific vision abilities required by this job include the following: close, distance, peripheral, and ability to adjust focus. This position may require 10% travel.&nbsp;Other:&nbsp;For this position, working from home is “not” available and the primary work hours are 7:00am – 3:30pm.ITW is an equal&nbsp;opportunity&nbsp;employer.&nbsp;We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.&nbsp;As&nbsp;an equal employment opportunity employer,&nbsp;ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.&nbsp;All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.&nbsp;&nbsp;

Buyer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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