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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Operations Manager to work in FCAT (Fidelity Center for Applied Technology) in Boston, MA!<h4>The team</h4>This team in FCAT currently has 6 plus ongoing workstreams focused on a variety of AI models, behavioral economics, UX, user testing; with so many moving parts the project needs a vision-driven operations manager who can support these efforts and deliverables.This work requires the ability to quickly shift gears between desirability, feasibility, and viability being able to both understand the goals and manage these multiple workstreams into an integrated experience.<h4>The Expertise You Have </h4><ul><li>5 years of experience working within a UX design team or FinTech development team</li><li>Enjoys structuring multiple workstreams to accomplish complex problem solving in an ambiguous environment</li><li>Experience leading competitive analyses, creating user stories, defining product differentiation, collaborating on market sizing studies</li><li>Strong communicator and product advocate with experience pitching to leadership and funding teams</li><li>Quick learner and curiosity to understand emerging technologies impact on people’s daily lives</li><li>An observer of social trends, economic and technological paradigm shifts and design directions.</li></ul><h4>The Value You Deliver </h4><ul><li>Develop and execute product roadmaps and launch plans</li><li>Comfortable working closely with cross-functional teams and plugging information vacuums that exist between them</li><li>Practice foresight in understanding which stakeholders need to be connected to achieve product goals</li><li>Continually infuse the voice of users across program decisions</li><li>Remain attuned to the competitive landscape, staying current on research for customer needs and trends</li><li>Support defining project requirements, user stories, success metrics and acceptance criteria</li><li>Help drive a team-wide commitment to the larger product vision at every turn</li><li>Be curious about social trends, technology and the economy</li></ul>The hourly pay rate range for this position is $70.00-75.00 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

UX Operations Manager

Requisition Details&nbsp;( FTS only)&nbsp;End User TechnicianHiring Manager:Thomas LesserBusiness Unit/ Cost Center:Enterprise Infrastructure / 22373 TEAM: US FIELD SUPPORTBill rate:$32/hour max Pay:$20-25/hrIs this a new or replacement position?&nbsp;&nbsp; If replacement – who is it replacing?Replacement &nbsp; Position Description&nbsp;–(&nbsp;Please send to vendors )What will the work schedule look like for your team (remote/hybrid/on-site/TBD)?On-Site; Shift – 8 to 5 Monday thru FridayPrimary Location:Durham, NCOpen to other sites?&nbsp;&nbsp; (Y/N): If so, which ones:NDuration of contract:3 months – Possible extension&nbsp;What does your team do/team size/ project details/ what are you trying to accomplish for Fidelity overall?We are the Guru Bar – We support your desktop, laptop, phones and&nbsp; AV rooms at the Durham, NC&nbsp;location. 7+ team members that consist of Regional and End User Support TechsIf I were a candidate, what would get me excited about this position (what are the selling points)?The opportunity to work with an amazing team of Jr. to Sr. level resources and learn new technologies. &nbsp; Candidate Profile&nbsp;–(&nbsp;Please send to vendors )What are the top three MUST have&nbsp;soft skills and technical skills (experience candidates must have coming in the door)? <ul><li>(For Dev/Engineering roles) What coding languages are required for this job? What specifically will they need to develop using these? (API's, UI, Integration, Migration, etc.): </li></ul>0 to 2 years of End User Support experience in Microsoft Operating Systems. A decent knowledge of Windows Operating Systems and Hardware. Good communication skills is also a must have &nbsp;What are the NICE to have skills (what is your team willing to teach the person)?A + Certification would be nice to haveIs there a current team member’s profile that would be an ideal profile for us to target?Brad Glendhill (A700106) &nbsp; Interview Process––(&nbsp;Please send bolded section to vendors )How many rounds of interviews will you have the candidate complete and what will be covered (Technical/behavioral/coding)? *Ideally 1 round, max of 2 rounds with no more than 4 people total &nbsp;1 and done – 45 minute Zoom interviewWho will be on the interview panel? &nbsp; *Coach them to have a diverse interview panel * Please keep your outlook calendar up to date and encourage the interview panel to do the same * If needed, ask if they will be using the same interview panel as another chapter leader in their business unit &nbsp;&nbsp; &nbsp;Tom LesserWhat role-specific pre-screening questions can our team use to help vet candidates up front?&nbsp; Regional Support Technician &nbsp; Fidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment.&nbsp;Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications.&nbsp; Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Team &nbsp; Our team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused.&nbsp; We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills.&nbsp; Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success.&nbsp; While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange! The Expertise You Have<ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems </li><li>A+ certification is a plus </li></ul>The Skills You Bring<ul><li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories </li><li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures </li><li>Ability to work independently to meet goals based on requirements </li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask. </li><li>Understanding of TCP/IP networking protocols. </li><li>Must be able to lift and move equipment up to 50 lbs. </li></ul>The Value You Deliver<ul><li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer. </li><li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems. </li><li>Focus on delivering a successful customer service experience. </li><li>Adherence to reporting and escalation procedures. </li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. </li><li>Working in conjunction with technical and non-technical personnel to successfully complete all requests. </li><li>Special assignments and other work-related duties as required by management. </li></ul> Company Overview &nbsp; At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;We are proud of our&nbsp;diverse and inclusive&nbsp;workplace where we&nbsp;respect&nbsp;and&nbsp;value&nbsp;our associates for their unique perspectives and experiences.&nbsp; For information about working at Fidelity, visit&nbsp;Fidelitycareers.com(opens in a new tab)<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers. The Expertise We’re Looking For<ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul>The Purpose of Your Role The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications. Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners. The Skills You Bring<ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul>The Value You Deliver<ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul>How Your Work Impacts the Organization Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fraud Surveillance Analyst

<h4>Business Systems Analyst (Salesforce)</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!<h4>The Role</h4>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:<ul><li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Business Systems Analyst plays a leading role in all phases of digital product management, including:<ul><li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul><h4>The Expertise and Skills You Bring </h4><ul><li>Bachelor's degree in business, finance, management or technology related field </li><li>8+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Contact center digital solutions expertise </li><li>Client-obsessed with a passion to tackle challenges through a data driven approach </li><li>Strong acquisition, refinement, and prioritization of requirements </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Experience in iterative SDLC and changing requirements </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>An affinity for technology and a continuous learning approach regarding industry innovations </li></ul><h4>The Team</h4>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned.You will be aligned with one of our Salesforce squads that is helping our associates by making their lives easier and experience better.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Systems Analyst (Salesforce)

<h4>Fraud Surveillance Analyst</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to work hybrid at our&nbsp;Westlake, TX; Smithfield, RI; or Covington, KY&nbsp;facility.As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<h4>The Expertise We’re Looking For</h4><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><h4>The Purpose of Your Role</h4>The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<h4>The Skills You Bring</h4><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><h4>The Value You Deliver</h4><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><h4>How Your Work Impacts the Organization</h4>Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Description:Position: Bilingual Organizer (Suffolk-Riverhead)Department: Field Organizing DepartmentTerms of Employment: Two (2) year Grant Funded /Temporary Full-Time/Exempt/Union Position. NYCLU staff is currently working in a Hybrid model. A number of in-person days will be required.Location: Suffolk County Regional OfficeSalary: $55,000-$65,000Application Deadline: Until the position is filled.The New York Civil Liberties Union (NYCLU) is one of the nation's leading advocates on behalf of constitutional rights and liberties. Founded in 1951, as the New York affiliate of the American Civil Liberties Union, the NYCLU is a not-for-profit, nonpartisan organization with more than 90,000 members and supporters, and seven offices statewide. We work in the courts, in the legislatures and on the streets to advocate for racial and economic justice, free speech, freedom of religion, privacy and equality before the law for all New Yorkers. For more information, please visit our website:&nbsp;<a href="http://www.nyclu.org/" target="_blank">www.nyclu.org</a>.<h2>DEI VISION STATEMENT</h2>The NYCLU affirmatively values the humanity and contributions of those we work with, inside and outside of the organization; and will take action to build and sustain an equitable, anti-racist culture that centers the voices and experiences of marginalized and directly impacted people and communities, and an organizational environment where all people feel valued, trusted, and respected. We are committed to diversity, equity, and inclusion, and having a workforce that reflects the population that we serve and actively recruit people of color, women, people with disabilities, formerly incarcerated people, and LGBTQ and gender non-conforming people.<h2>SUMMARY DESCRIPTION</h2>The Suffolk County Regional Office is part of NYCLU's state Field Organizing Department. The Suffolk County Organizer is a member of the NYCLU's Suffolk Regional Office and will report to the Suffolk County Regional Director. NYCLU's statewide Field Organizing Department engages in multi-layered advocacy efforts aimed at both the state and local levels including base building organizing, public education, coalition building, leadership development, and lobbying of state and local lawmakers. The Organizer will focus on local organizing work in Suffolk County to improve democratic participation—including by voters, candidates, and residents, and support efforts for change through integrated advocacy that will allow marginalized communities to better hold school districts accountable. This work takes place within the context of the passage of the John R. Lewis Voting Rights Act of New York (NYVRA) and the opportunities the law provides to facilitate electoral reforms in local government.We are looking for bilingual candidates (English/Spanish) who have experience working on grassroots campaigns, have strong base-building and leadership development skills, and are committed to building power to win transformative policy and legislative change. Ideal candidates are strategic, passionate, and collaborative.The ideal candidate is passionate about engaging with diverse NYCLU members and community leaders to drive meaningful change. They are empathetic, approachable, and skilled at building connections and facilitating tough conversations in multiple languages. They advocate for equitable solutions, considering race, poverty, abilities, gender, and immigration status in education access. They understand the links between issues like mass incarceration and economic inequality and are committed to centering organizing efforts on directly impacted communities. They excel in leadership development, communicate effectively, they will meet people wherever they are at and are constantly working to push them to greater heights. They will follow the latest developments in the statewide social movements but know that changes in the local conditions are equally important, adapt to changing conditions, and thrive in fast-paced environments without sacrificing input or quality and have the resilience to navigate setbacks with an eye toward new opportunities, turning challenges into learning opportunities.<h2>ROLES &amp; RESPONSIBILITIES</h2><ul><li>Centers and empowers directly impacted people and marginalized communities in local level organizing.</li><li>Plays an integral role in organizing and developing campaigns for greater social, education and political equity in School Districts in Suffolk County, including coordinating, and collaborating across departments.</li><li>Organizes, strategizes, and leads public advocacy campaigns that mobilize grassroots and NYCLU members and supporters to uphold and defend civil liberties and civil rights, particularly voting rights and educational equity.</li><li>Recognizes and recommends issues for the NYCLU's consideration.</li><li>Identify opportunities to develop strategic partnerships with community groups to advance the NYCLU's advocacy agenda.</li><li>Builds reciprocal relationships with grassroots groups, communities, advocacy organizations, and government agencies, including representing the NYCLU at community events, coalition meetings, panels, and rallies.</li><li>Organizes and coordinates coalition efforts.</li><li>Organizes public education and organizing events, such as rallies, community forums, lobby visits, public hearings, news conferences, panel discussions, and trainings.</li><li>Conducts extensive public education, including public speaking at community events and representing the NYCLU in the media.</li><li>Recruits, trains, engages, and mobilizes a diverse network of members, supporters and volunteers.</li><li>Facilitates workshops and trainings to the public, and trains others as facilitators.</li><li>Stays abreast of NYCLU's statewide organizing portfolio, including supporting the work of organizers statewide, where requested.</li><li>Provides support and guidance on the volunteer engagement program and leadership development.</li><li>Contributes to the development of public education materials and workshops in collaboration with our communications team, including contributing to and/or editing blogs, public letters, reports, etc.</li><li>Advises other staff on organizing strategies and help them to implement those strategies.</li><li>Actively supports the NYCLU's internal and external commitment to diversity, equity, and inclusion.</li><li>Provides administrative support including but not limited to ensuring smooth logistical coordination for meetings and events by reserving spaces, preparing materials, managing RSVPs, handling travel and expenses, maintaining supplies, updating contact lists, supporting social media, and carrying out special assignments.</li></ul><h2>QUALIFICATIONS</h2><ul><li>4+ years of experience in education equity, voting rights, racial justice, immigrants' rights, and environmental justice.</li><li>3+ years in progressive leadership roles within community or advocacy organizations.</li><li>Proven experience in training, mentoring, and supervising volunteers and teams.</li><li>Ability to meet deadlines and manage and execute multiple projects simultaneously effectively.</li><li>Suffolk County resident, fluent in English and Spanish.</li><li>Knowledge of issues affecting low-income communities and communities of color in Suffolk County.</li><li>Strong facilitation, engagement, and communication skills, with proficiency in MS Office, digital organizing tools, and social media platforms.</li><li>Excellent work planning skills, including development of monthly, quarterly, and annual plans.</li><li>Experience holding space for difficult conversations around race, language, and other topics.</li><li>Possesses sound judgement, mediation skills and familiarity with transformative justice principles.</li></ul><h2>SPECIAL REQUIREMENTS</h2><ul><li>This position requires a moderate amount of physical effort. Some examples include lifting and carrying (equipment, tables/chairs for some outreach events), marching, protesting, or traveling via car or charter bus to Albany. In addition, the ideal candidate may be requested to remain in a stationary position for long periods of time. NYCLU can provide reasonable accommodations to the ideal candidate but please be aware of these expectations.</li><li>Driver's license and willingness to travel within New York State.</li><li>Requires traveling to Riverhead and other communities in Suffolk County.</li><li>Must have dependable access to a vehicle and expected to drive long distances.</li><li>Must be willing to work extended hours, evenings, and weekends.</li></ul><h2>HOW TO APPLY</h2>Please submit your resume and cover letter that includes your unique qualifications for this position, and where or how you learned of this job posting via&nbsp;<a href="https://recruiting.paylocity.com/recruiting/jobs/Details/2831343/New-York-Civil-Liberties-Union-Foundation/Bilingual-Organizer-Spanish---Suffolk-County-Regional-Office" target="_blank">https://recruiting.paylocity.com/recruiting/jobs/Details/2831343/New-York-Civil-Liberties-Union-Foundation/Bilingual-Organizer-Spanish---Suffolk-County-Regional-Office</a> If feasible, please submit these materials as a single PDF.The NYCLU is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, sex, gender identity or expression, age, disability, religion, national origin, citizenship, marital status, sexual orientation, veteran status, record of arrest or conviction or any other characteristic protected by applicable law. We are committed to diversity, equity, and inclusion, and having a workforce that reflects the communities that we serve.The NYCLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail&nbsp;<a href="mailto:ldecicco@nyclu.org" target="_blank">ldecicco@nyclu.org</a>. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. This position may be eligible for the Public Service Loan Forgiveness (PSLF) Program.Requirements:Apply Here: <a href="https://www.click2apply.net/GLJp5ns4dDazruwPdHqLzb" target="_blank">https://www.click2apply.net/GLJp5ns4dDazruwPdHqLzb</a>PI254591391

Bilingual Organizer (Spanish) - Suffolk County Regional Office

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Body Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers.<h2>What are the daily job responsibilities?</h2><ul><li>Performing work as outlined on repair orders with efficiency and accuracy.</li><li>Communicating with Estimators and Parts Associates to obtain necessary parts.</li><li>Assessing vehicle condition to determine if additional safety or repair work is needed.</li><li>Performing all body repairs according to estimate.</li><li>Performing welding, soldering, body alignment, and frame/unibody repairs.</li><li>Operating all equipment in the Collision Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting all work performed as a Quality Control (QC) measure as soon as jobs are completed.</li><li>Mixing all chemicals according to manufacturer directions/specifications.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li><li>What are the requirements for the Collision Body Technician?</li><li>ICAR certification (preferred) or interest to become certified.</li><li>OEM certification (preferred) or interest to become certified.</li><li>At least two years’ automotive experience.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Body Technician role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>Collision Estimator</li><li>Collision Body Team Lead</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Body Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This position is commission based. The average compensation for this position is $5,000-$15,000 per month.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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