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Founded in 1981 in partnership with whistleblowers, the Project On Government Oversight (POGO) is a nonpartisan independent watchdog that works to expose waste, corruption, abuse of power, and other instances where the government fails to serve the public. We champion reforms to achieve a more effective, ethical, and accountable federal government that safeguards constitutional principles. POGO has an over $7 million annual budget that supports a staff of over 50 employees.POGO is looking for a talented Vice President of Policy and Government Affairs (VPPGA) to develop, implement, and oversee the organization’s policy, advocacy, and government affairs work to ensure that it reflects long-term and short-term strategic priorities. The VPPGA is a member of the executive team and leads POGO’s policy teams to set strategic policy and advocacy goals. Teams overseen include Effective and Accountable Government, Center for Defense Information, The Constitution Project, Government Affairs, and Civic Engagement. The Vice President of Policy and Government Affairs reports directly to the Executive Director/President.We encourage potential applicants to apply even if they only have experience or familiarity in some of the areas described below. We fully recognize that many great candidates will not have experience in all of the areas we list, or may have relevant experiences and skills that we have not listed or considered.Responsibilities include:&nbsp;<ul><li>In coordination with the executive director and the rest of the executive team, play a leadership role in the overall development, strategic planning, service delivery, and management of the organization’s policy work across multiple teams, including yearly and quarterly priority objective setting and evaluation.</li><li>Create an effective reform advocacy strategy to engage policy makers, the media, and organizational stakeholders that reflect organizational priorities.</li><li>Oversee the coordination, integration, review, and evaluation of policy areas and related services, promoting collaborative relationships between teams and ensuring that the expectations of the executive team and other relevant stakeholders are consistently met.</li><li>Represent the organization in public forums as well as high level meetings with government officials.</li><li>Directly supervise policy directors and team leads and work closely with staff to coordinate among all teams.</li><li>Assist directors in creating and actively maintaining work plans and evaluation metrics.</li><li>Oversee team projects to ensure alignment with organizational priorities and consistency across teams.</li><li>Foster a highly effective work culture with strong leadership development to all staff through quality coaching and feedback.</li><li>Promote justice, equity, diversity, and inclusion both internally and externally in POGO policy development and advocacy.</li><li>Deploy resources efficiently and effectively toward organizational goals, working with staff to effectively balance workload and prevent burnout.</li><li>Assist the cross organizational teams as needed or required.</li></ul>Qualifications include:<ul><li>Minimum five years of senior leadership experience overseeing multiple policy and/or civic engagement programs in a nonprofit, governmental, or other philanthropic organization.</li><li>Deep knowledge of federal government operations or programs.</li><li>Experience managing a high-performing team in a multi-disciplinary structure, which included professional development and mentorship.</li><li>Experience managing and balancing multiple work streams and work styles to ensure organizational priorities were met.</li><li>Strong relationship builder with the ability to find common ground, build consensus where possible, and strengthen collaboration among organizational teams and diverse external stakeholders.</li><li>Outstanding written and verbal communication skills.</li><li>Capacity to bring innovative approaches to complex public policy challenges and deliver impact related to programmatic goals.</li><li>Ability to deliver stakeholder buy-in for program goals.</li><li>Strong focus on justice, equity, diversity, and inclusion in internal operations and program work.</li><li>Sound judgement in handling sensitive and confidential matters.</li><li>Limited travel may be required.</li><li>Must be able to respond to urgent matters during evenings/nights/weekend as required.</li><li>Deals with confidential information and/or issues using discretion and judgment for sources, methods, and advocacy.</li><li>Commitment to an inclusive work environment.</li></ul>Compensation, benefits, and other information:This position is based in the Washington, DC region.This is a full-time position and includes the listed benefits:<ul><li>Competitive nonprofit salary in the range of $122,000 - $140,000</li><li>Health, dental, and vision insurance</li><li>403(b) employee investment plan available, with employer retirement contribution once eligible</li><li>Life insurance, short-term and long-term disability coverage</li><li>Paid holiday, vacation, and sick leave</li></ul>To Apply: Submit a cover letter and resume. No phone calls please.Application Deadline: October 16th, 2024 POGO is committed to a diverse and inclusive workforce and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We encourage all interested and qualified individuals to apply.

Vice President of Policy and Government Affairs

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SPACE SYSTEMSRocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.&nbsp;INDUSTRIAL ENGINEER II/SR. INDUSTRIAL ENGINEERBased at Rocket Lab’s site in Albuquerque, New Mexico, Industrial Engineers will evaluate current manufacturing practices and identify those needing improvement. In this role you will manage production schedules and coordinate services to maximize productivity. Additionally, you will improve the efficiency of each production process, evaluate employees’ tasks and responsibilities, identifying procedures or tools to improve productivity. Join a driven team of pioneers relentlessly tackling challenging projects, delivering on the impossible, and making an impact on the future of space!(Please note: this position can be hired at the Industrial Engineer II or Sr. Industrial Engineer level)WHAT YOU’LL GET TO DO:&nbsp;<ul><li>Perform initial Value Stream Mapping Exercises, Method of Manufacture plans, cell design, etc.</li><li>Lead the continuous improvement process in your area using lean tools and techniques such as 5S</li><li>Collects and analyzes work sampling, time study and equipment delay data and draws conclusions about utilization and efficiency.</li><li>Collects field measurement data and creates two-dimensional facility drawings from supplied specifications with AutoCAD.</li><li>Determines the feasibility of implementing alternative facility design proposals based on cost, time, space and other factors.</li><li>Organizes data in spreadsheets or databases for subsequent analysis and presentation.</li><li>Identifies and documents product families based on production, routing, Bill of Material and other pertinent data.</li><li>Calculates storage and capacity requirements for supporting specified production levels.</li><li>Performs ergonomic assessments of operator workstations.</li><li>Recommends methods for improving worker efficiency and reducing waste of materials and utilities such as restructuring job duties, reorganizing workflow, relocating workstations and equipment, and purchasing of equipment.</li><li>Identify manufacturing cost reductions and provide ROI justifications for change.</li><li>Support LEAN manufacturing techniques and training.</li><li>Lead value stream mapping exercises to determine and record business improvement areas.</li><li>Use 8D problem solving and statistical methods whenever possible</li></ul>YOU’LL BRING THESE QUALIFICATIONS AS AN INDUSTRIAL ENGINEER II:<ul><li>Bachelor's degree in operations research, industrial, manufacturing, mechanical, electrical, or aerospace engineering; or other technical degree</li><li>2+ years of experience in a manufacturing environment and/or industrial engineering role</li><li>Experience with designing, implementing, and supporting a production line and/or build area</li><li>Experience with CAD systems (such as NX, SolidWorks, etc.)</li><li>Experience in the application of Lean Manufacturing tools and methodologies</li></ul>YOU’LL BRING THESE QUALIFICATIONS AS A SR. INDUSTRIAL ENGINEER<ul><li>Bachelor's degree in operations research, industrial, manufacturing, mechanical, electrical, or aerospace engineering; or other technical degree</li><li>5+ years of experience in a manufacturing environment and/or industrial engineering role</li><li>Experience with designing, implementing, and supporting a production line and/or build area</li><li>Experience with CAD systems (such as NX, SolidWorks, etc.)</li><li>Experience in the application of Lean Manufacturing tools and methodologies</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Advanced engineering degree (Preferably, Manufacturing, Mechanical, Electrical, or Aerospace)</li><li>8+ years of experience in a manufacturing environment and/or Industrial Engineering Positions</li><li>Strong oral and written communication skills.</li><li>Ability to effectively present information and convey ideas to groups.</li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Proficient with MS Office.</li><li>Experience with AutoCAD is a plus.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.</li><li>Must be physically able to commute to buildings</li><li>Occasional exposure to dust, fumes and moderate levels of noise.</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Industrial Engineer II/Sr. Industrial Engineer

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SPACE SYSTEMS&nbsp;Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.&nbsp;SYSTEM TEST ENGINEER IIBased out of Rocket Lab's office in Littleton, CO, the&nbsp;System Test Engineer II&nbsp;is responsible for the development and maintenance of technical budgets, requirements definition, test planning and execution, and overall management of the systems engineering process. You will support the Chief Space Systems Engineer and Space Systems organization, with deliverables required for internal leadership, board of directors, and investors.WHAT YOU’LL GET TO DO:<ul><li>Design, document, review and execute tests on spacecraft avionics</li><li>Plan, write and execute test scripts that verify hardware/software interfaces and validate requirements</li><li>Author and review test plans, hardware drawings, test summary and reports Design, specify and procure test fixtures and other hardware as needed</li><li>Collaborate with flight software developers and Guidance, Navigation &amp; Control (GNC) engineers to troubleshoot hardware and software anomalies</li><li>Communicate plans and results with leadership, team and customers</li><li>Travel to customer and vendor facilities to aid hardware delivery, checkout and commissioning</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Bachelor’s degree in engineering or other technical discipline</li><li>2+ years of work experience developing or testing electrical systems (avionics, automotive, spacecraft)</li><li>Programming experience with Python or similar scripting languages</li><li>Understanding of RLC circuit design and test equipment (DMMs, Oscilloscopes etc.)</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE: <ul><li>Master’s degree in aerospace, computer science, electrical engineering</li><li>Experience testing spacecraft avionics according to customer and internally derived requirements</li><li>Understanding of hardware design from concept to production</li><li>Experience testing or working with radio frequency communication systems</li><li>Familiarity with communication protocols (Ethernet, UART, LVDS, CAN, etc.)</li><li>Security Clearance</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Candidate must be able to travel domestically and internationally</li><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing</li><li>Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise.</li></ul>The expected salary range for the position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. Final agreed upon compensation is based upon individual qualifications and experience.&nbsp; Base salary is only one part of Rocket Lab’s compensation package for this role.&nbsp;You may be eligible for company stock, or cash incentives, and&nbsp;can purchase discounted stock through Rocket Lab’s Employee Stock Purchase Program. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid vacation, holidays, and sick leave; paid parental leave; and other discounts and perks.&nbsp;&nbsp;Base Pay Range (CO Only)$80,000—$120,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

System Test Engineer II

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!ELECTRONRocket Lab’s Electron team is responsible for building, testing, and launching our Electron rocket across our launch sites and test facilities in the United States and New Zealand. Electron is one of the world’s most frequently-launched rockets, and our team behind its success are diligent, move fast, and have each others’ back to deliver a reliable rocket to the launch pad time and time again.DEVELOPMENT ENGINEER – PROPULSION As a Development Engineer at Rocket Lab, you will play a vital role in maintaining and advancing our cutting-edge propulsion systems. With a focus on design or testing, you'll be handling low-risk engineering tasks. Your technical contributions will support the upkeep and innovation of our products, ensuring excellence in all we do.WHAT YOU’LL GET TO DO:<ul><li>Apply engineering concepts to solve challenges and complete tasks.</li><li>Create, review, and approve technical documents.</li><li>Manage design/test specifications, BOM responsibilities, and ensure product lifecycle maintenance.</li><li>Identify and escalate risks appropriately; make low-risk decisions independently.</li><li>Take full responsibility for tasks and projects, delivering results.</li><li>Identify and solve challenges to improve cost, quality, reliability, and delivery.</li></ul>ESSENTIAL TOOLS &amp; SKILLS<ul><li>Requirements and verification (JAMA)</li><li>EBOM and workflow management (Teamcenter, Jira)</li><li>CAD and engineering drawings (NX)</li><li>General design, documentation, and presentation tools (Excel, Word, PowerPoint)</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Previous engineering experience relevant to the role (1- 2 years minimum)</li><li>Ability to effectively transfer skills to rocket technology and deliver required outcomes.</li><li>Proven track record of contributing to successful engineering projects from conception to operation.</li><li>Bsc degree in Aerospace, Mechanical, Industrial, Mechatronic Engineering or similar</li></ul>Experience with one or more of the following analysis types to solve industry problems:<ul><li><ul><li>Structural static and/or non-linear analysis</li><li>Modal and/or frequency domain analysis</li><li>Computational fluid dynamics analysis</li><li>Heat transfer or thermal analysis</li><li>Fatigue and/or creep analysis</li><li>DFMEA and/or PFMEA analysis</li><li>DMAIC and/or fishbone analysis</li></ul></li></ul>NICE TO HAVE:<ul><li>Masters or PhD</li><li>Rocketry or FSAE experience through university or previous employment</li></ul>If you are passionate about propulsion technology and ready to elevate your engineering career, launch with Rocket Lab today! Apply now and become part of a team that's pushing the boundaries of aerospace innovation.WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Development Engineer I - Propulsion Electron

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!LEAD QUALITY INSPECTOR - AVIONICSBased out of Rocket Lab's Headquarters in Long Beach, CA the Lead Quality Inspector – Avionics&nbsp;is responsible for carrying out inspections using, but not limited to, prescribed inspection criteria. A high level of attention to detail to detect anything related to the product that does not meet engineering/production standards. In addition to inspecting, an ability to steer and guide decisions to bring the quality process to the highest standard possible is required, this includes problem solving capability and clear communication skills.WHAT YOU’LL GET TO DO:<ul><li>Act as the primary point of contact for all avionics quality inspection matters.</li><li>Lead and coordinate the daily activities of the avionics inspection team.</li><li>Mentor and train junior and trainee inspectors in electronics.</li><li>Develop and implement training programs for continuous skill enhancement of team members.</li><li>Conduct periodic performance reviews for the avionics inspection team.</li><li>Lead root cause analysis and corrective action processes for complex electronic quality issues.</li><li>Represent the inspection team in cross-functional meetings and ensure alignment with project goals.</li><li>Drive continuous improvement initiatives within the avionics inspection team to enhance quality and efficiency.</li></ul>YOU’LL BRING THESE QUALIFICATIONS AS A LEAD QUALITY INSPECTOR - AVIONICS:&nbsp;<ul><li>8+ years of experience working in quality assurance role in an electronics manufacturing environment</li><li>Previous IPC-A-610 Certification</li><li>Experience with IPC/WHMA-A-620C and/or AC 43.13</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Experience with IPC J-STD-001 with space addendum</li><li>A very high level of attention to detail and the ability to produce work to an exceptional standard of accuracy</li><li>Excellent communication skills, both verbal and written</li><li>The ability to work effectively in a team environment as well as autonomously</li><li>Able to read, understand and follow manufacturing instructions and drawings</li></ul>SHIFT HOURS  &nbsp;<ul><li>5:00AM - 3:30PM Monday – Thursday</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$25—$45 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Lead Quality Inspector - Avionics

Senior Software Engineer Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for&nbsp;storing, trading and servicing digital assets, such as Bitcoin and Ethereum. As a Senior Software Engineer, you will be an integral part of the Account Management team. You’ll get the&nbsp;opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative,&nbsp; iterative, and rapidly changing environment.&nbsp;This is a hands-on role where you will write code for product features. You will work closely with the technical lead,&nbsp; business development, client services and UX design teams to build intuitive and functional user interfaces. As a senior&nbsp;technical member of our team, you will guide junior engineers and help develop their technical skills.The Team The Account Management Team is responsible for onboarding and managing all Institutional Customers to the FDAS Business Unit. It is a full stack squad that maintains the Admin UI, and the back-end APIs used by the UI to fetch and&nbsp; persist data. The Admin UI is an internal UI used by various FDAS Business teams such as Account Management,&nbsp;Custody Operations and Settlement Operations.&nbsp;The Expertise You Have • Expert in Angular, RxJS, JavaScript, HTML, and CSS • Familiar with NgRx, Redux, or other state management patterns • Skilled in the use of Testing Frameworks such as Playwright, Cypress, Jest, Karma &amp; Jasmine • Passionate about customer experience and good UX design • Experience working with REST APIs • Experience with automated CI/CD environments • Basic understanding of core Java technologies • Preferred experience with AWS or other cloud platforms and containerization technologies such as DockerThe Skills You Bring • A solid and strong foundation in software engineering – bachelor’s degree + preferred, 4 years’ experience • Possess critical thinking skills to build end-to-end solutions • Passionate and committed to learning new things and developing with the latest technologies and&nbsp;frameworks • Works well in both a small agile team and independently, having a strong user focus • Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given&nbsp;time • Participate in engineering practices such as code and design reviews, environment strategy, and build and&nbsp; deployment pipeline.The Value You Deliver • Work with product management on requirements, decompose epics into stories, and deliver solutions that&nbsp; meet or exceed customer expectations • Build scalable, resilient, cloud-based systems aligned with our long-term strategy&nbsp; • Provide outstanding support, including on-call support when necessary&nbsp; • Mentor junior software engineersWhy Fidelity Digital Assets? Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most&nbsp;innovative business units within Fidelity Investments. Our global, diverse team of 130+ forward-thinking professionals&nbsp; lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their&nbsp;exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees&nbsp; with unprecedented access to knowledge, technology, and resources that help our team reshape the future of&nbsp;finance.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

SR Software Engineer Front End

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Senior Full Stack Engineer to work at Fidelity Investments in Durham, NC.<h4>The Role and the Team</h4>Fidelity Brokerage Technology is looking for an expert Senior Full Stack Engineer to join us in the design and development of innovative technology for financial advisors and their clients using the newest technology stack in a collaborative and engaging environment.You will play a leading role in the agile development of the web applications used by thousands of Registered Investment Advisors and Correspondents to deliver comprehensive brokerage solutions to their customers, including account management, trading, compliance, market research, portfolio management, and margin lending.Our development teams are highly collaborative and encourage creativity, innovation, and excellence. Your experience, skills, and input will be critical to our shared success.<h4>The Expertise and Skills You Bring</h4><ul><li>Advanced full stack software development experience.</li><li>Experience transforming web applications from AngularJS to modern day versions of Angular</li><li>Strong hands-on experience and knowledge with building enterprise applications using core Java and Spring/Spring Boot</li><li>B.S. in Computer Science, Engineering, Mathematics, or equivalent experience.</li><li>Leadership to guide, encourage, and motivate your fellow engineers.</li><li>Experience working in an Agile Scrum development environment.</li><li>Experience with web services – JSON, XML, REST, SOAP, etc.</li><li>Experience with Docker, Kubernetes, Terraform, and AWS cloud deployment/application management.</li><li>Experience with unit testing and test automation libraries/strategies.</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins.</li><li>Experience using source control and pull requests for development in Bitbucket/Stash.</li><li>Strong communications and problem-solving skills</li></ul><h4>The Value You Deliver</h4><ul><li>Developing and deploying software in a fast-paced environment.</li><li>Collaborating with colleagues on technical implementation and process improvement.</li><li>Able to clearly present sophisticated technical solutions, ideas, and plans to senior management, business partners, and less technical team members as needed</li><li>Working closely with technology and business partners to design new features.</li><li>Passion for learning the latest technologies and frameworks.</li><li>Building positive relationships within and across teams.</li><li>Mentor and be mentored by your team members and partners.</li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Full Stack Engineer

he Role As a Senior Software Engineer on the Orchestration team, you will get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. You will collaborate closely with technical leaders to build a reliable service that manages all of Fidelity’s crypto processes. The Expertise and Skills You Bring <ul><li>Bachelor’s degree in computer science or related field required.</li><li>5+ years’ experience in software development using object-oriented programming languages like Java.</li><li>5+ years’ experience building REST based micro services in Java and Spring Boot</li><li>Proficient in unit and integration test automation using Junit and Mockito</li><li>Demonstrated expertise in cloud application development.</li><li>Experience with AWS or other cloud platforms, and container orchestration technologies such as Kubernetes.</li><li>Experience with asynchronous workers and resilient messaging services such as Kafka, SNS and SQS</li><li>Proficient in relational databases and SQL</li><li>Ability to build reliable software that can withstand unreliable environments.</li><li>Enthusiastic and committed to learning new things and developing with the latest technologies and frameworks.</li><li>Possess a strong sense of ownership and works well in a small agile team.</li><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time.</li><li>Participate in engineering practices such as code and design reviews, environment strategy, and build and deployment pipelines.</li></ul><ul><li>Strong organizational skills and attention to details</li></ul> The Team Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum. Fidelity Digital Assets?embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.&nbsp; Within Fidelity Digital Assets,&nbsp;the Orchestration Team is responsible for the backend service that systematically runs our processes such as deposits or withdraws. The team closely works with the operations team to ensure we meet our client’s needs.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Java Developer

Program Manager, Strategic Planning &amp; Program Management (Tech Strategy)Working With UsYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Amex FlexWe back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our company-wide working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.This is a hybrid role; Hybrid colleagues work a mix of in-office and virtual days, coming into the office 3+ days per week on average. Leaders and colleagues will plan common days for in-person connection, collaboration, and events.The RoleDo you love bringing strategic vision to life? Are you excited about driving large-scale transformation? We are seeking a Program Manager to join the Tech Strategy &amp; Business Development (TSBD) team within the American Express Technology organization. The TSBD team works on projects in areas such as internal strategy consulting, platform strategy, and mergers &amp; acquisition advisory. This program manager role will work on strategic planning and program management for Amex Technology’s multi-year Tech Strategy and for select high-priority strategic initiatives. This role is an exciting opportunity to contribute to the successful delivery of the Tech Strategy and to shape and influence the execution of Amex Technology strategic initiatives. What You’ll DoThe program manager in this strategic planning and program management role will define and support the multi-year Tech Strategy roadmap, manage regular Tech Strategy processes, and ensure successful delivery of the overall Tech Strategy. Additionally, the program manager will be instrumental in high-priority initiative execution by acting as a thought partner for strategic planning, establishing effective program structures to position initiatives for long-term success, and managing early-stage implementation efforts. Specifically, this program manager will:·Develop and manage the multi-year Tech Strategy roadmap, ensuring progress is made towards achieving strategic goals·Monitor and evaluate the Tech Strategy’s performance through regular metric tracking and initiative status reporting, analyzing progress and synthesizing key strategic insights fit for executive-level audience·Drive the ongoing evolution of the Tech Strategy by overseeing the annual refresh process and other roadmap activities·Support strategy development process for Tech Strategy pillars, proposing recommendations, highlighting areas of opportunity, and providing frameworks·Prepare updates for Steering Committee meetings with the Technology Leadership Team (TLT) and communicate with senior leads of cross-functional teams to ensure teams are aligned on SteerCo deliverables and working towards timely completion·Create and maintain Tech Strategy artifacts and templates and build out a centralized document repository for all materials and key information·Create comms plan for Tech Strategy socialization and prepare executive materials for various forums such as Town Halls, leadership meetings, etc. ·Challenge the status quo and solve problems creatively using your toolbox of techniques such as Design Thinking, scenario modeling, use case development, journey mapping, business capability modeling, etc.·Influence others, often without direct authority, persuading with compelling data, facts, and conclusions·Collaborate effectively and build key relationships with cross-functional Technology teams as well as enterprise counterparts on business and product teams·Support execution of strategic initiatives, including creating program roadmap, identifying ideal state and the strategic plan to achieve it, coordinate overall program management ensuring communication and change management best practices are implemented throughoutQualifications·5+ years of experience in project/program management working on high-priority, large scale strategic initiatives in the digital space·3+ years relevant experience in management consulting/internal consulting delivering projects within Technology disciplines such as Digital Transformation, Emerging/Future Tech, etc. is a plus·Demonstrated track record of independently driving end-to-end results across priorities in a fast-paced and dynamic environment and executing flawlessly·Proficient in developing high-quality presentations and communication materials for an executive audience is a must with a strong attention to detail ·Outstanding organizational skills with ability to manage multiple workstreams simultaneously·High intellectual curiosity, ability to solve complex problems, strategic thinking mindset, and innovative thought leadership·Solid business acumen and problem-solving skills with high capacity for strategic/end-to-end planning and the ability to strategically identify implications and recommendations·Interpersonal and influencing skills with the ability to build stakeholder relationships and work with cross-functional partners at all levels with strong executive presence ·Strong written and verbal communication skills with the ability to clearly communicate messages to a variety of audiences across functions and levels·A self-starter with an ability to navigate ambiguity, form solutions out of white space, and easily adapt to a constantly evolving environment while continuing to make progress towards goals ·Experience designing governance structures, effective operating models, and new processes for programs and strategic initiatives ·Experience working with C-suite/executive-level leadership ·Extensive expertise in Sharepoint, Confluence, and Microsoft suite, in particular PowerPoint·Loves working in an entrepreneurial culture that is lean, fast paced, and dynamic·Familiarity with agile delivery methodologies and working knowledge of product development life cycle and agile delivery methodologies·Prior exposure to FinTech and emerging tech landscape in payment/banking industry·Bachelor’s DegreeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager, Strategic Planning and Technology Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the&nbsp;Denver Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li></ul>Lounge Hours of operation are from 5:00am – 10:00pm Mon - Sun. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1-year recent experience servicing premium customers preferred</li><li>Airline, lounge or travel industry experience preferred, including reservation experience</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction.</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions.</li><li>The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment.</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). &nbsp; If you have a disability and need accommodation, please speak with the Recruiter for more information.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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