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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.The Developer Advocacy team are dedicated to helping our engineering community develop and deploy code faster and safer. The Engineer will focus on developer relations, providing hands-on engineering guidance and support to drive community adoption of the patterns, practices, and tooling that make up Building Software the Amex Way.&nbsp; Essential to this role is the ability to pick up new technical skills quickly, overcome teething problems on new tech stacks and have the growth mindset to be an early adopter of new elements in the Amex Way while bringing other engineers with you on the journey. The Developer Advocacy team is also responsible for encouraging our engineering community to make Open Source contributions. Engineers on this team engage in large multi-year programs focused on operationalizing the way code is designed and written at American Express. You will work with others providing a strong and credible presence within specific internal communication channels (e.g. Slack) to promote and provide mentorship for engineers. As the "voice of the engineer", you'll collaborate with teams that provide services and support, in order to remove friction and improve product utilization. In addition, you'll support the market leaders, by inspiring growth mindset within the developer community. &nbsp;"We have fun!" is one of our principles. You'll actively contribute and participate in adoption events and discussions (DevCons, Guild meetings, campus events, etc.)Minimum Qualifications:<ul><li>Excellent problem-solving skills combined with self-motivation to pick up new technical stacks quickly and bring others with you on the journey</li><li>Empathy for the challenges of software development and active curiosity about overcoming these challenges through software development, training and solution support</li><li>Excellent oral communications with a passion for listening and helping engineers find solutions for their business needs and opportunities</li><li>Superb networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers</li><li>Ability to give constructive feedback to engineering teams that are service providers, to increase product adoption and remove areas of friction</li></ul>Preferred Qualifications:<ul><li>Experience mentoring others</li><li>Phenomenal developer skills</li><li>Experience advocating for engineers and helping them learn and use new technology</li><li>Up to 2 years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Understanding of Agile or other rapid application development methods</li><li>Exposure to design and coding across one or more platforms and languages as&nbsp; appropriate</li><li>Exposure to methods relating to application design, software development, and&nbsp; automated testing</li><li>General knowledge of distributed (multi-tiered) systems, algorithms, and relational&nbsp; databases</li><li>Understanding of object-oriented design and coding with variety of languages</li></ul></li><li>Bachelor’s Degree in computer science, computer engineering, or related field required</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Engineer - Developer Experience

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Governance team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.US Consumer Services is looking for a Senior Manager of Exam Management and Risk Oversight focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, US Consumer Services Governance will:<ul><li>Oversee execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU</li><li>Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums</li><li>Support development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication</li><li>Manage processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications: &nbsp;</h4><ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul><h4>Preferred Qualifications:&nbsp; </h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:</li></ul><ul><li><ul><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Managing operational risk exam management processes&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management, Exam Management and Risk Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Key Responsibilities:- As a Sr. Associate- Digital Product Management, one would translate needs of business owners/stakeholders and deliver on the Digital Product roadmap- Envision and design of next generation of global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections.- Partner with Sr. Manager to transformation of risk systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution.- Collaborate with cross-functional partners across Credit and Fraud Risk Management, Modeling and Marketing to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision- Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization- Drive enhancement of end-to-end customer facing processes that support core risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise- Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability- Run ad hoc analytics in support of the capability development- Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirementsMinimum Qualifications:&nbsp;- Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems- Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change- Ability to communicate and interact effectively with internal and external stakeholders at all levels- Demonstrated ability to think outside the box and design industry leading solutions- Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable- Knowledge of credit authorization, credit bureau, decision science models or experience in another core credit risk management function and/ or knowledge of Amex data and risk technology platforms preferred- Experience on working with Cornerstone Data, SAS/SQL, Hive preferred- Undergraduate degree and 2 year of relevant experience or Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferred. and 1 yr of relevant experience&nbsp;Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In Enterprise Architecture we have an obsessive focus on building best in class APIs to support all capabilities across the enterprise. As we focus heavily on performance, security, and maintainability, in order to provide our card members a best-in-class experience, we are seeking a highly energetic, passionate and experienced engineer to drive API Engineering into the future.The individual will help to build a companywide strategy for API Reliability, Maintenance &amp; Development. Also envision frameworks to empower our API platform reliability. Responsibilities:<ul><li>Maintain &amp; develop new API frameworks in technologies such as REST and gRPC</li><li>Ensure the site reliability of frameworks to 5 – 9’s</li><li>Help pivot toward serverless, modern APIs &amp; Organizational design patterns</li><li>Build &amp; manage platforms to help teams across the company quickly deploy A2A/B2B/C2B services</li><li>Evangelize the API engineering transformation at an accelerated pace</li><li>Collaborate with technology peers and leaders to gain strategic alignment</li><li>Foster innovation and experimentation</li><li>Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning</li><li>Create a bridge between development and operations by applying a software engineering mindset to system administration topics</li></ul>Qualifications – Internal/External<ul><li>University degree in computer science or equivalent experience</li><li>Software engineering experience, with emphasis on managing high volume and highly scalable systems</li><li>Knowledge of automation process to bring in a high reliable and zero downtime platform</li><li>Capability to manage environment provisioning and DevOps pipeline setup</li><li>Experience with the following technologies: Java, Javascript, REST, OpenAPI, Kubernetes, Istio, Envoy, gRPC, and other Cloud Native technologies.</li><li>A firm understanding of networking principles: DNS, TCP, TLS, HTTP 2</li><li>Experience developing architecture and E2E solutions that conform to requirements for privacy, security and compliance</li><li>The ability to look at code and derive time and space complexity</li><li>Deep experience with multiple open-source solutions</li><li>The ability to learn new technologies quickly and teach them to others.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - Micro Services - Enterprise Architecture

You Lead the Way. We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world. The Enterprise Privacy Center of Excellence is a newly formed team within the Enterprise Digital and Data Solutions (EDDS) organization focused on developing a centralized, first line of defense privacy strategy and program execution approach. The EDDS mission is to create customer-centric digital experiences and drive enterprise value powered by unified, integrated solutions and scale of expertise.&nbsp; EDDS focuses on shaping enterprise outcomes for growth, improving satisfaction with digital experiences, creating scale and efficiency, while building trust for the data, processes, products and services we develop.The American Express Privacy Strategy &amp; Program Management Vice President will establish and maintain the center of excellence responsible for mitigating privacy risk through policies, privacy by design practices and training.&nbsp; As a first line of defense function, the Privacy Center of Excellence will provide end to end program management across business units to facilitate policy adoption, control framework execution and ongoing support of privacy activities, in collaboration with the chief privacy officer. &nbsp;Key Responsibilities:<ul><li>Support the development, coordination and implementation of American Express’ global privacy program, combining thought leadership with practical implementation </li><li>Ensure the company’s privacy risk remains appropriately assessed, risk thresholds are monitored across markets and business units, in alignment with determined risk tolerance. </li><li>&nbsp;Advise on privacy risk strategies and procedures to align with changes in the business environment and regulatory landscape, and frequently review</li><li>Collaborate with Enterprise Data Governance team to identify synergies and align roadmaps to core data management processes</li><li>Provide privacy subject matter expertise, incorporating learnings and changes into the wider privacy program. </li><li>Work with and influence diverse, cross-functional teams in complex and rapidly changing environments to integrate policy/standard requirements.</li><li>Design and implement centralized control approach and framework that can be executed upon by accountable business units.</li><li>Problem solve to enable business objectives while thinking through privacy as a complex risk discipline with significant impact on the reputation of the organization.</li></ul>Minimum Qualifications<ul><li>10+ years of demonstrated excellence in leading global privacy programs for regulated industries with global digital products and services.</li><li>Proven ability to develop a comprehensive global Privacy Strategy, leveraging privacy by design and privacy engineering concepts</li><li>Deep understanding of privacy risks with experience rationalizing global legal requirements in key regulations such as GDPR and CCPA</li><li>Extensive working knowledge of privacy risk identification, assessment and control management frameworks</li><li>Excellent written and verbal communication and presentation skills. </li><li>Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly changing environments, with the ability to influence across all levels of the organization.&nbsp;</li><li>Experience leading, engaging and motivating hardworking and diverse teams through complexities to deliver results.</li><li>Confidence in decision-making in complex &amp; ambiguous situations; comfortable troubleshooting and aligning conflicting interests to effectively manage stakeholders</li><li>Ability to handle multiple work streams and ad-hoc tasks&nbsp;simultaneously.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to ask the “right” questions without having extensive knowledge in a particular business area.Preferred Qualifications<ul><li>Privacy certification (CIPP/US, CIPM) preferred.</li><li>Experience in any of the following domains would be beneficial (though not necessary): data subject rights, purpose limitation, data minimization, retention and deletion requirements.</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

VP Privacy Strategy & Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization: As a member of the General Counsel’s Organization, this flexible and energetic Executive Assistant will provide administrative support to 4 Vice Presidents within the GCO. This role requires planning, prioritization, problem-solving and collaboration skills, strong communication, attention to detail and flexibility. The ideal candidate must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.Role &amp; Responsibilities:Help propel your team and business colleagues to success·Coordinate with executive offices across the Company to facilitate close coordination between the legal and the business teams·Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones·Regularly interfacing with American Express legal and business executives, associates and other contacts·Creating and updating matters via the General Counsel’s Office Billing/Matter Tracking System·Reviewing and appropriately directing legal correspondence and filings·Booking meeting rooms and coordinating presentations, catering and audio visual needs·Managing end-to-end expense reporting and invoicing processes including submissions, review and monthly processing·Coordinating travel arrangements and logistics·Supporting the onboarding of new hires·Ordering office supplies and equipment·Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint skillsAre you ready for the challenge?Minimum qualifications:·2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies·Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills, a keen attention to detail and a sense of urgency in execution and follow-up.·Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology·Self-motivated, proactive team player with strong initiative·Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through·Enthusiasm to work collaboratively and proactively with the broader Associate team and build relationships across the Company·Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.·Excellent verbal and written communication skills (via phone, email, Webex and in-person)Preferred qualifications:·Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba etc·Bachelor’s degree a plus·Experience with legal support a plusSalary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In Enterprise Architecture we have an obsessive focus on building best in class APIs to support all capabilities across the enterprise. As we focus heavily on performance, security, and maintainability, in order to provide our card members a best-in-class experience, we are seeking a highly energetic, passionate and experienced engineer to drive API Engineering into the future.The individual will help to build a companywide strategy for API Reliability, Maintenance &amp; Development. Also envision frameworks to empower our API platform reliability. Responsibilities:<ul><li>Maintain &amp; develop new API frameworks in technologies such as REST and gRPC</li><li>Ensure the site reliability of frameworks to 5 – 9’s</li><li>Help pivot toward serverless, modern APIs &amp; Organizational design patterns</li><li>Build &amp; manage platforms to help teams across the company quickly deploy A2A/B2B/C2B services</li><li>Evangelize the API engineering transformation at an accelerated pace</li><li>Collaborate with technology peers and leaders to gain strategic alignment</li><li>Foster innovation and experimentation</li><li>Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning</li><li>Create a bridge between development and operations by applying a software engineering mindset to system administration topics</li></ul>Qualifications:<ul><li>University degree in computer science or equivalent experience</li><li>Software engineering experience, with emphasis on managing high volume and highly scalable systems</li><li>Knowledge of automation process to bring in a high reliable and zero downtime platform</li><li>Capability to manage environment provisioning and DevOps pipeline setup</li><li>Experience with the following technologies: Java, Javascript, REST, OpenAPI, Kubernetes, Istio, Envoy, gRPC, and other Cloud Native technologies.</li><li>A firm understanding of networking principles: DNS, TCP, TLS, HTTP 2</li><li>Experience developing architecture and E2E solutions that conform to requirements for privacy, security and compliance</li><li>The ability to look at code and derive time and space complexity</li><li>Deep experience with multiple open-source solutions</li><li>The ability to learn new technologies quickly and teach them to others.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Executive Administrative Assistant role plays as an important support function within Technology Portfolio Management. This individual will report directly to the Vice President of Technology Portfolio Management and will collaborate across Technology and business executive offices. The Executive Assistant will interact with senior management from various business units. The candidate should demonstrate a solid executive presence and an ability to prioritize activities for the VP and facilitate on their behalf. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. A successful candidate must be flexible, a solid multi-tasker, a self-starter, and professional.Key responsibilities include:<ul><li>Organizing and maintaining complex and changing calendars and managing conflicting time requirements</li><li>Coordinating, preparing, and reconciling expenses</li><li>Coordinating logistics and arrangements for regular and ad hoc internal or external meetings and events</li><li>Undertaking proactive follow-ups on critical to-dos in order to effectively meet deadlines/commitments</li><li>Coordinating payroll, real estate, compliance, and other administrative/project work activities</li><li>Actively supporting planning for team building and employee engagement activities</li><li>Managing team contact lists, organization charts, PTO tracking, and reporting</li><li>Ad hoc support for VP and Director Assistant in preparing presentation materials and analyzing data</li></ul>Preferred Qualifications:<ul><li>Excellent organization and time management skills</li><li>Thrives in a fast-paced and dynamic environment</li><li>Ability to work independently and influence others as needed</li><li>Confident and self-motivated with strong time management skills</li><li>Proven track record of maintaining high integrity and confidentiality</li><li>Proficient in Word, Excel, PowerPoint, Outlook</li><li>Team player with positive outlook and can-do attitude</li><li>Strong verbal and written communication skills</li><li>Ability to manage multiple daily requests and perform tasks with high accuracy</li><li>Ability to step outside of the scope and accountability of principal responsibilities</li><li>Ability to perform data analytics, contribute to presentation materials, outline communications (preferred)</li><li>Proficient in American Express (AXP) systems/processes (preferred)</li><li>Knowledge of AXP policies and administrative procedures (preferred)</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Analyst – Next Gen. Phone &amp; Chat Acquisition MarketingDescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Direct Channels Team owns the end-to-end management and innovation agenda of direct marketing acquisition channels with the goal of acquiring new to franchise prospects on premium, lending and cobrand card products.The Senior Analyst, Next Generation Phone &amp; Chat Acquisition Marketing will be responsible for identifying and implementing innovative capability enhancements to drive performance and efficiency for the Phone and Chat channels. The incumbent will oversee the end to end execution of key Phone and Chat initiatives from ideation through launch, including idea generation, project management and closely partnering with product development and technology teams. In addition, this individual will be responsible for Phone and Chat forecasting and reporting and will use proximity to the funnel as a driver of channel innovation.Finally, this individual will be responsible for establishing forums with other dialogic channel teams for sharing of innovation agendas and roadmaps.Key Responsibilities<ul><li>Understand the Prospect marketing ecosystem and identify new opportunities for innovative capabilities to drive performance and efficiency for Prospect Phone and Chat </li><li>Collaborate with Product, Technologies, and Operations to execute and enable new and innovative capabilities for Prospect Phone and Chat</li><li>Own Phone and Chat budgeting, forecasting, and reporting </li><li>Spearhead competitive intelligence and support the creation of the next generation roadmap for Prospect Phone and Chat</li><li>Support Sr. Manager in collaboration with Planning and Product teams to consolidate and maintain innovation pipeline of growth driving initiatives for Phone and Chat</li></ul>Qualifications<ul><li>Strategic mentality combined with exceptional problem-solving skills (issue identification, problem structuring, analysis, development of actionable recommendations) and intellectual curiosity</li><li>Effective communicator with strong interpersonal, oral, and written communication skills </li><li>Strong analytical skills with ability to synthesize data and understand channel and CCP performance drivers</li><li>Customer centric passion and focus</li><li>Exceptionally collaborative with experience partnering &amp; influencing across functions such as Operations, Capabilities, and Technologies </li><li>Self-starter who can thrive in an evolving &amp; highly dynamic environment</li><li>Experience with strategy, process excellence, and project execution</li><li>Motivation and excitement to be an active member of performance-driven, fun, and fast-paced team</li></ul>Location<ul><li>Location: Greater NYC Metro Area operating under a hybrid-work arrangement</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst – Next Gen. Prospect Phone & Chat Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology on #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Purpose of the Role:LUMI is the company’s largest Big Data Platform, ideally suited for computationally and/or data intensive processing applications. Whether the data needs to be processed in batch, online, or streaming manner, Lumi provides robust capabilities to handle such workloads effectively, in a cost-efficient manner.A hub of very hardworking Big Data engineers and most exciting &amp; upcoming technologies. Cornerstone platform offers an environment where Engineers are challenged every day to build world class products.As we embark on the journey to move to public cloud - GCP you will be part of a fast-paced Agile team, design, develop, test, troubleshoot &amp; optimize solutions created to simplify access to the Amex’s Big Data Platform.&nbsp;Focus:Designs, develops, solves problems, debugs, evaluates, modifies, deploys, and documents software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.How will you make an impact in this role?<h4>Software Development</h4><ul><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections</li><li>Architect, design, develop and maintain enterprise capabilities and systems.</li><li>Collaborate with team/s in agile environment on creating, evolving, and maintaining engineering excellence principles related to Code, Code reviews, Testing methodologies (Unit, Integration etc.,) and defect management</li><li>Developing prototypes using visualization and other techniques to fast-track concepts.</li><li>Seeks continuous improvement by considering solutions that make novel use of existing ideas, approaches, technologies, or products.</li><li>Works with Senior engineers and product owners to deliver new features and enhance existing features.</li></ul><h4>&nbsp;Qualifications :</h4>* 7 + years of experience designing, building, and implementing distributed cloud architecture within cloud environments. GCP preferred.* Provisioning, Network configuration for compute resources (ie. Google Compute Engine, Dataproc), serverless networking, infrastructure orchestration, resource configuration.* 3 + years of experience on GCP services like Cloud dataflow, Cloud Pub-Sub, Big Query, Cloud Storage, Cloud Dataflow, Google Composer etc..,* Implement and maintain AI/GenAI services using Google Cloud AI services, e.g. Vertex AI.*2 + years of experience in Model Deployment: Build and deploy end-to-end ML models, leveraging metrics to support predictions, recommendations, search, and growth strategies* 2 + years experience with Infrastructure as Code (IaC) and Automation Tools approach using machine-readable definition files (e.g. Terraform, Ansible)*3 + years experience with system performance - Monitoring, logging, and analyzing system performance (e.g., Prometheus, ELK stack, Icinga, Splunk, Dynatrace)* Min 5 + years of experience with Installation and Configuration of Big Data Real Time Application tools such as Elastic Search, Kibana, Logstash, Tomcat, Solr, Apache HTTPD, JBoss etc.&nbsp;* Optimize cloud-based systems for performance, reliability, and cost-efficiency.* Monitor and troubleshoot cloud infrastructure, ensuring high availability and security.* Understanding of fundamentals of Git and Git workflows.* Experience with scripting and automation (Python, Ruby, PowerShell, bash)* Experience of working in agile application development environment.* Experience of supporting platform Engineering Activities, Network, firewallSalary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

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