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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Workforce Delivery Team within Enterprise Cloud is a dynamic group of engineers committed to developing and maintaining efficient and resilient software that serves the evolving needs of our users. In this role you will help drive a data driven culture, work with as-is interim strategies and combine fragmented processes and data from multiple sources to build automated solutions. You will be a part of an engineering team that supports the technology work for the TBM business pillar teams. Your focus will be on getting results quickly, building partnerships across the business, product and engineering groups and building capabilities that improve colleague productivity and enable business teams to execute their strategies more quickly.Here’s just some of what you’ll be doing in the role:<ul><li>Leading all aspects of the design, implementation, and maintenance of software in an agile environment.</li><li>Partnering with product teams in building and delivering high value products, iterating on ideas, and continuing to innovate and incubate.</li><li>Leading robotic process automation efforts to create efficient and scalable solutions.</li><li>Providing technical guidance to other software engineers at all levels.</li><li>Staying current with new technology determining viability and applicability to American Express’ business and technical environments.</li></ul>Education &amp; Experience:<ul><li>5+ years of agile development experience with multiple full cycle implementations from requirement to production.</li><li>5+ years of experience with programming languages such as Python, Java, C#</li><li>Keeps up-to-date on current research and technology in the industry.</li><li>Debugs software components, identifies fixes, and verifies remediation of defects.</li><li>Experience with: machine learning, recommendation systems, natural language processing, computer vision, pattern recognition, OCR, bots, and artificial intelligence</li><li>Experience in building highly scalable distributed systems</li><li>Excellent written communication skills and ability to document technical content</li><li>Excellent curiosity and collaboration skills to discuss and refine requirements.</li><li>Performs hands-on architecture, design, and development of systems.</li><li>Typically spends 70%+ of time building, designing and testing, and remainder of time collaborating with stakeholders through ongoing product/platform releases.</li><li>Identifies novel approaches for completing work assignments more effectively or efficiently and works within the "established" system to push for "a better way."</li><li>Seeks continuous improvement by considering solutions that make novel use of existing ideas, approaches, technologies or products.</li><li>Identifies new ways to do things differently that will continuously improve the product.</li><li>Assesses information from different angles and various sources to discover the root cause of the issue.</li><li>One or more cloud certifications and experience a plus</li></ul>High Performance Behaviors:<ul><li>Finds opportunities to embrace innovative technologies to enable business capabilities&nbsp;</li><li>Keeps up to date on current research and technology in the industry&nbsp;</li><li>Empowers teams to automate deployments into production environments&nbsp;</li><li>Empowers teams to dedicatedly scale applications based on demand projections </li><li>Takes accountability for the success of the team achieving their goals &nbsp;</li><li>Drives the team’s strategy and prioritizes initiatives&nbsp;</li><li>Mentor and guide all team members to success within the team&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Engineer - Python/Java/C#

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the LAX Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.Job Description:It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 06:00 – 22:00 MON-SUN. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience required, including reservation experience· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge Centurion Lounge - LAX

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Digital Customer Experience (DCX) organization is a strategic focus area for growth within Travel and Lifestyle Services and there is significant continuing investment to transform and optimize our digital proposition and capabilities.&nbsp; American Express Travel Online is a key proposition of our Card product sets. American Express Travel Online not only drives direct revenue and cost savings but also plays an important role in overall Card product engagement, loyalty and satisfaction.The Senior Manager, Digital Analytics and Customer Insights position will play a critical role in shaping the continued strategy for the Digital Customer Experience team by analyzing customer engagement and measuring performance through Digital Analytics tools such as Adobe Analytics. The role will also report on Customer Insights drawn from extensive UX Research, Competitive Analysis and Customer Satisfaction survey analysis.&nbsp;Reporting into the Director, Digital Customer Engagement, the successful candidate should possess a unique blend of analytical, strategic, relationship and presentation skills for success in the role. The individual should have a high level of comfort with driving data analytics, working proactively and independently to develop and conduct analysis for the team, and sharing out findings and recommendations.&nbsp;This person should also be comfortable reporting on the outcome of UX Research, and helping to steer the ongoing research strategy within DCXThe Senior Manager will lead two full-time direct reports, one focused on Digital Analytics and the other on gathering Customer Insights through internal/external qualitative and quantitative research.&nbsp;Responsibilities:This role will be critical in continuing to evolve the Digital Customer Experience team’s growth by owning reporting, strategic business analyses and customer insights/research. S/he will focus on driving strategic initiatives by providing insightful and critical business insights to Senior Leadership on a regular basis.&nbsp;Other responsibilities include:<ul><li>Drive improvements in the customer journey by gathering and analyzing customer feedback and website / marketing metrics – traffic, click-throughs, conversion, bookings, etc. – and share key learnings with the Product, Technology, Marketing, and Partnerships teams as well as Senior Leadership.</li><li>Manage and optimize the use of onsite analytics tools (primarily Adobe Analytics).</li><li>Define and direct the website’s test and learn strategy – with a focus on A/B testing – in order to evaluate the performance of new features and functionality on the website.</li><li>Play an ongoing role as the point-person for ad hoc business analysis including evaluating continuous enhancements, measuring the impact of marketing campaigns, interpreting customer sentiment, etc.</li><li>Create impactful reports, dashboards and decks and confidently communicate/present to audiences at all levels of the business.</li></ul>Required Qualifications/Qualities:<ul><li>Must have a well-developed analytical skill set and excellent problem-solving skills, with proficiency in Excel.</li><li>Experience with Adobe Analytics strongly preferred.</li><li>Ability to manage and prioritize multiple activities, workloads, and objectives.</li><li>Must be able to develop and maintain collaborative relationship with product, marketing, and technology partners.</li><li>Proven track record of driving results in a fast-paced, multi-dimensional environment.</li><li>Effective interpersonal, communication and presentation skills.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Customer Insights and Digital Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Job Description<ul><li>Engineer II – Treasury Applications</li><li>This role will be developing solutions and extending COTS products for our Finance Treasury Department in American Express. The right candidate will be comfortable with developing, testing, deploying, and supporting secure software products, as well as extending or migrating existent software products. A growth mind-set, ability to learn fast, prioritize, and make decisions within the scope of responsibilities are key to this role.</li><li>Requirements Gathering, Analysis &amp; Design.</li><li>Writing and debugging code.</li><li>Experience with PaaS, DaaS, and XaaS.</li><li>Collaborating with team members to design and implement software.</li><li>Testing and documenting software.</li><li>Learning and applying coding best practices.</li><li>Participating and Driving code reviews.</li><li>Assisting in the support including troubleshooting and resolving technical issues.</li><li>Ensuring software solutions have no security vulnerabilities.</li><li>Ensuring software solutions are resilient.</li><li>Contributing to overall secure software development lifecycle.</li><li>Keeping up to date with industry trends and technologies.</li></ul>Minimum Qualifications<ul><li>Operating Systems:Windows, Linux &amp; Unix.</li><li>Languages:Java, Unix Shell Script, JavaScript (ReactJS, NodeJS), Swagger, HTML, CSS</li><li>Data Stores:SQL Server, My SQL, Oracle, Postgres</li><li>Development Tools:Putty, WinScp, Postman, Tableau, Servicenow, Informatica, Power BI</li><li>Software Engineering Methods:Agile Methodology.</li><li>Other:</li><li>Bachelor’s or master’s degree in computer science, software engineering, or equivalent experience and certifications.</li><li>4+ years of experience in software development.</li><li>Experience with programming languages such as Java, Unix Shell Script, JavaScript (ReactJS, NodeJS), Swagger, HTML, CSS</li><li>Experience with data stores and their querying languages: SQL Server, My SQL, Oracle, Postgres</li><li>Experience with data structures and algorithms.</li><li>Experience with data modeling and data engineering.</li><li>Proficiency with GitHub, Jenkins (or equivalent), CI/CD, Putty, WinScp, Postman, Tableau/PowerBI/or equivalent, ServiceNow, Informatica</li><li>Experience with one or more Cloud technologies including IaaS, PaaS, DaaS, and XaaS.</li><li>Experience with the Testing Lifecycle, Unit Testing, SIT, Regression Testing, UAT.</li><li>Experience with Secure Software Development Lifecycle.</li><li>Strong problem-solving and analytical skills.</li><li>Effective verbal and written communication skills.</li><li>Familiarity with Generative AI applied to coding and testing.</li></ul>Preferred Qualifications<ul><li>GCP, Hadoop, PySpark,&nbsp;Hive &amp; Cornerstone, Hadoop.</li><li>Knowledge of ITIL.</li><li>Finance, Accounting, Treasury, Cash Mgmt basic knowledge.</li><li>Familiar with network concepts.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?American Express is on a mission to provide the world’s best customer experience every day. Rooted in this vision is the work of the Technology Risk &amp; Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve our mission!This is a full-time, entry-level opportunity to demonstrate knowledge gained and apply it in a dynamic, hard-working Technology Risk &amp; Information Security team! Responsible for assisting with activities designed to systematically run information security, such as security investigations, intelligence, assurance, and/or other project oversight, including developing standard methodologies for information security standards and handling IT controls and compliance with regulatory mentorship. <ul><li>Security Incident Response/Threat Intelligence <ul><li>Act as the front line of defense at American Express protecting the brand, employees, assets and card members across the globe against threats 24/7/365</li><li>Minimize risk of cyber attacks and focus on detection and response of threats</li><li>Monitor, detect, and respond to security events and incidents that affect AXP globally</li></ul></li><li>Infrastructure, Application, Network, Cloud, &amp; AI/ML Security <ul><li>Drive risk reduction through the rapid identification and remediation of vulnerabilities across the company</li><li>Deliver secure network solutions that enable secure operations and highly available products and services for our customers</li><li>Safeguard AXP data, customers, and brand through continuous monitoring and testing of production application environments</li></ul></li><li>Data Loss Prevention <ul><li>Protect our customers, partners, and colleagues from the loss of sensitive information through normal business processes and/or malicious actors</li><li>Monitor and block sensitive data loss where legally permissible</li></ul></li><li>Identity and Access Management/Authentication <ul><li>Deliver centralized Enterprise Identity and Access Management products</li><li>Provide authentication, authorization, and full lifecycle management capabilities</li><li>Reduce, manage, and monitor risk associated with identity and access to AXP resources</li></ul></li><li>Cryptography/Encryption Services <ul><li>Protect all forms of sensitive information, on all platforms, resulting in protection of the Brand and information assets, and regulatory compliance</li><li>Deliver cryptographic and key management solutions, and manage and operate secure cryptographic platforms</li><li>Drive continuous enhancement to data protection</li></ul></li><li>Governance, Risk, Compliance <ul><li>Bridge traditional boundaries between cyber and IT risk and growing partnerships with IT and the business to drive risk reduction in the company</li><li>Innovate Risk Management through enhancements in tooling and automation of processes; expand the capabilities of technology risk management</li><li>Extend risk management and control expertise beyond the information security domains into IT development organizations and the business</li></ul></li><li>Cyber &amp; Technology Risk Analytics<ul><li>Develop and implement advanced machine learning models that identify patterns, anomalies, and potential cyber threats, providingreal-time insights to enhance American Express's security posture</li><li>Collaborate with cross-functional teams to build customized data-driven solutions that drive actionable recommendations, enabling these teams to make more informed decisions</li><li>Help build the future by designing and leveraging Generative AI products for our Cyber Security Teams to increase workplace efficiency and consistency</li></ul></li></ul>Minimum Qualifications <ul><li>Enrolled in Master’s degree program in Cyber Security, Computer Science, Software Engineering, Information Systems, or other related field preferred </li></ul><ul><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Cyber Security education and/or experience preferred</li></ul><ul><li>Strong verbal and written communication skills </li></ul><ul><li>Knowledge or awareness in information security, compliance, assurance, and/or other security standard processes and principles </li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Technology Information Security Analyst III Full-Time

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. This role is reports to Director – Storage operations and is primarily responsible to provide 24/7 operations across multiple storage technologies in both private and public clouds. This role is also responsible for driving key initiatives working with Sr Engineers in the team and proactively drive key initiatives.&nbsp;Job Responsibilities:<ul><li>Manage availability, monitoring, support and maintenance of infrastructure.</li><li>Front end and be the focal for first line of customer support for various servicing channels that includes - Meetings, E-mails, Slack, and various tools-based engagement.</li><li>Improve the overall servicing framework, with tools and automation to deliver SLA measured operational tasks, self-service capabilities, monitoring, as well as new capabilities enhancing customer experience, productivity, and overall availability of infrastructure systems.</li><li>Manage ITSM activities that includes EMIM &amp; incident management, SLA based tickets closure, Change management, Service Requests, Event management, PRB opening, Hardware break-fixes etc.</li><li>Responsible for backups as per schedules, coverage, and success metrics. Handle all customer requests for data restore as per SLAs.</li><li>Manage capacity &amp; performance health-checks, reporting and availability of infrastructure systems, including active system monitoring and management.</li><li>Drive infrastructure issue resolution support, including problem analysis and development of problem circumvention solutions. Strong trouble-shooting skills are preferred.</li><li>Ensure infrastructure is managed and operated in accordance with AXP policies and standards, including Security Compliance.</li><li>Work with vendors in HW failures/troubleshooting product issues and managing customer bridges.</li></ul>Note: Schedule may be a non-standard work week to ensure&nbsp;24x7 coverage.Qualifications:<ul><li>Bachelor’s degree in computer science or related disciplines; or equivalent bachelor’s degree in a related engineering field</li><li>At least 9-10 years of working knowledge in Storage/Compute related technologies</li><li>Deeper understanding on Compute/Network technologies will be a benefit.</li><li>Strong working experience on Incident/Problem management processes</li><li>Excellent communication and presentation skills</li></ul>Salary Range: $110,000 - $190,000 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “EEO is the Law” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Dependingon factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Infrastructure Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.&nbsp;As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. The Corporate Program Product Management (CPPM) organization within GCS supports all core corporate payment products including corporate cards, central billing solutions (Business Travel Account - BTA), and virtual cards. CPPM is spearheading the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market (MM) customers.Corporate Product Governance and Operations team (“Team GO”) sits within CPPM. Team GO serves as the epicenter of all core governance, operations, servicing and content management run the business activities for corporate products. We also serve as the product liaison for the corporate transformation initiative. On Team GO, this critical Senior Manager will lead of two of our three pillars: managing servicing initiatives and leading content management for all core corporate products. The ideal candidate will have a strong background in process operations and an affinity to help our key stakeholders achieve their goals. To accomplish this, they will partner closely with our Servicing, Field Enablement, Control Management, Legal and Compliance partners.Key Responsibilities:&nbsp;<ul><li>Lead Team GO’s servicing pillar, including ownership of complaints and feedback processes for Corporate Products and managing servicing communications submissions</li><li>Serve as the liaison between Product Managers and New Product Governance (NPG) Control Management for new, refreshed and decommissioned product requests</li><li>Lead the monthly call listening program, including panel discussions with Customer Care Professionals (CCPs) and Field colleagues</li><li>Launch and maintain Team GO information and intake hub</li><li>Lead the roll out of our new Content Management process, across inventory and submissions, for both Field Resource Center (FRC) content and Digital Asset Management (DAM) claims</li><li>Manage one senior analyst</li></ul>Minimum Qualifications<ul><li>Experience in product operations, product management or project management</li><li>Customer-first mentality </li><li>Outstanding relationship management and communication skills</li><li>Ability to collaborate across large cross functional teams</li><li>Positive, flexible, proactive and grace under pressure</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>Governance or compliance experience</li><li>MBA/Master’s degree</li><li>People leadership experience</li><li>5+ years of applicable experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Corporate Product Governance & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS and set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Senior Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;Responsibilities:The Senior Manager, GMNS Control Management – Governance/ Third-Party Lifecycle Management (TLM) will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU </li><li>Manage details of specific risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance/TLM framework across BUs through regular communication </li><li>Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Bring the GMNS business along in the TLM required journey, surface trends and generate proactive/early awareness of new or changing expectations. &nbsp;</li></ul>Required Qualifications:&nbsp; <ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp; <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp; </li><li>Facilitating the operational risk exam management processes </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Control Management - Governance/Third-Party Lifecycle Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.&nbsp;The Technology Business Enablement&nbsp;(TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. &nbsp;Technology Business Enablement team powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.&nbsp;&nbsp;This Sr. Technical Program Manager role will be responsible for providing governance and oversight to Enterprise Top Programs and Enterprise Critical Multi Year Initiatives.&nbsp; The team provides management, process and reporting that enables increased rigor, transparency and standards to deliver outcomes tied to strategic business objectives on time and within budget.&nbsp;&nbsp;&nbsp;The ideal candidate will be a skilled communicator who enjoys a fast-paced environment, operates cross functionally with a passion for process innovation, attention to detail and develop meaningful relationships across technology, business and product partners.&nbsp;&nbsp;&nbsp; Additionally, this candidate will have deep investment analytics and financial management experience and executive presentation experience.&nbsp;In this role you will:&nbsp;<ul><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan. </li><li>Create required reporting for Enterprise Critical Multi Year Initiative and Enterprise Top Programs for executive leaders including providing financial oversite on Forecast vs Actuals. </li><li>Drive adoption of newly established enterprise standards to increase consistency and drive automation of status reporting for best-in-class program management. </li><li>Partner with Portfolio Management Office help provide monthly/quarterly reporting and oversight into Enterprise Top Programs and Enterprise Critical Multi Year Initiatives. </li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and status. </li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes. </li><li>Manage and update audit request for ETP and ECMIs in relation to Process Risk Self-Assessments (PRSA) and Management Action Plans (MAP)</li><li>Develop financial and risk models to complement and respond to senior leadership demands</li></ul>Education &amp; Qualifications<ul><li>Bachelor’s degree in, Business Administration, Finance, or another related field.&nbsp;</li></ul><ul><li>5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.&nbsp;</li></ul><ul><li>Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.&nbsp;</li></ul><ul><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.&nbsp;</li></ul><ul><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.&nbsp;</li></ul><ul><li>Excellent attention to detail and understanding of the big picture.&nbsp;</li></ul><ul><li>Ability to execute and maintain high performance under tight timelines.&nbsp;</li></ul><ul><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.&nbsp;</li></ul><ul><li>Excellent at building relationships and inspiring others.&nbsp;</li></ul><ul><li>Ability to influence others and move toward a common vision or goal.&nbsp;</li></ul><ul><li>Flexible and adaptable; able to work in ambiguous situations.&nbsp;</li></ul><ul><li>Organized with a natural inclination for planning strategy and tactics.&nbsp;</li></ul><ul><li>Problem solving and root cause identification skills.&nbsp;</li></ul><ul><li>Must be a team player and able to work collaboratively with and through others.&nbsp;</li></ul><ul><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Technical Program Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.Within Corporate Solutions, under Corporate Card Product Management, the Corporate Spend Enablement Team is responsible for enhancing the customer experience around spend capacity features and capabilities.&nbsp;This team plays a pivotal role in managing customer journeys related to line management and underwriting, ensuring a seamless, efficient, and scalable process. By leading key initiatives, the team helps customers navigate credit line increases and underwriting decisions that enable their business growth.The Senior Analyst will report to a Senior. Manager and will be responsible for executing Go-to-Market and Communications strategies for key internal stakeholders, primarily US SME (Sales and Field organization).This role will also support testing of new features prior to launch and represent the Voice of the Customer in team discussions and planning.Key Responsibilities:<ul><li>Go-to-Market and Communications Strategy: Implement a comprehensive Go-to-Market strategy for new feature launches. This includes creating training materials, client-facing collateral, FAQs, and talking points for the Field and Servicing organizations.</li><li>Testing and Feature Launch Support: Collaborate with the New Product Development, Cross Platform Delivery, and Risk teams to support the testing, including drafting testing scenarios, validating testing outcomes and launch of prioritized features, ensuring a smooth rollout. </li><li>Partner Communication: Build and implement a communications plan to update internal partners, including Sales and Field teams, on key changes, feature launches, and enhancements.</li><li>Voice of the Customer: Represent customer perspectives to ensure product developments align with customer needs, helping drive the adoption of new capabilities.</li><li>Post-Launch Support: Lead post-launch activities including feedback collection, tracking adoption rates, and driving customer utilization of new features and tools.</li></ul>Minimum Qualifications<ul><li>2 years experience in product management, marketing, or go-to-market strategy</li><li>Excellent communication skills and relationship management</li><li>Proven ability to engage and collaborate with highly cross-functional teams including Field, Product Development, Risk, Legal, Compliance teams</li><li>Excellent project management, organization, and prioritization skills, particularly in the context of feature testing and product/feature launches</li><li>A customer first mindset with a focus on ensuring product solutions address customer pain points</li><li>Analytical skills to capture and assess feedback and usage data post-launch</li><li>Positive, flexible and a team player</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications<ul><li>Experience working with Sales / Account Development teams to understand their needs</li><li>Experience creating training materials and Collateral</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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