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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;As the Director of Learning and Development for Operational Risk Management, you will play a pivotal role in shaping the strategic direction and execution of the firm's operational risk training initiatives. Reporting into the Operational Risk Project Lead, you will lead a team responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.Responsibilities:<ul><li>Play a lead role in developing and executing against a strategic learning and development roadmap aligned with Amex’s operational risk management objectives and regulatory requirements</li></ul><ul><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li></ul><ul><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li></ul><ul><li>Drive the delivery of training programs globally, ensuring consistency in content, quality, and effectiveness</li></ul><ul><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li></ul><ul><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management</li></ul><ul><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li></ul><ul><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>Extensive experience in learning and development within the financial services industry, specific expertise in operational risk management preferred</li></ul><ul><li>Strong understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)</li></ul><ul><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li></ul><ul><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li></ul><ul><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li></ul><ul><li>Strategic thinker with a results-oriented mindset, able to balance short-term priorities with long-term objectives</li></ul><ul><li>Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director - Operational Risk Management; Learning, Development & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Director&nbsp;who will play a pivotal role&nbsp;the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Spearhead enterprise data risk initiatives and processes in alignment with industry regulations and global standards.&nbsp;</li><li>Participate in identifying, evaluating, and prioritizing data risks,&nbsp;as well as overseeing mitigation strategies</li><li>Prepare and present reports and updates on Data Risk to senior management</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li><li>Stay updated on data related regulations, industry standards, emerging trends, and other best practice guidance related to Data Risk Management</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 7 years of experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Experience in implementing transformational programs in large financial services firms</li><li>Strong proficiency with project management methodology and the project management lifecycle</li><li>Experience in building / supporting Enterprise Data Quality programs</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to achieve operational objectives by contributing information and recommendations to strategic plans and reviews.</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners.&nbsp;</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li><li>Bachelor’s degree required; advanced degree a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are looking for a talented Program Manager to join the ACD Product Delivery &amp; Integration team&nbsp;to support the delivery of efficient, effective, predictable, and compliant transaction processing.&nbsp; PD&amp;I provides support for Strategic Technology Priorities and other high priority initiatives that cross multiple Acquirer and Technical Delivery workstreams and require end-to-end delivery management.As part of PD&amp;I you will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment. Does this sound like you?Key Job Responsibilities:Manager Digital Product Management, PD&amp;I is an exciting opportunity for an experienced professional to be the primary point of contact across ACD product teams responsible for providing program management for larger projects/programs acting as a liaison between project sponsors, stakeholders, product teams and technologies.This role will focus on:<ul><li>Project interdependencies responsible for assessing optimal approaches supporting delivery of a variety of key strategic initiatives</li><li>Leading cross functional teams on high profile/high visibility Enterprise strategic initiatives</li><li>Managing and realizing outcomes by promoting synchronicity of development efforts</li><li>Coordinating product efforts across teams establishing and defining key priorities</li><li>Supporting planning, prioritization, and execution</li><li>Identification and management of risks, issues and dependencies ensuring appropriate mitigation strategies are in place when necessary</li><li>Communication across Stakeholder teams including the establishment and facilitation of meetings and the representation of multiple Product teams as necessary</li><li>Interface with a broad range of Enterprise LOBs at various levels within the organization and successfully navigate matrixed leadership to drive broad, strategic decision making.</li></ul>Minimum Qualifications:<ul><li>3 – 5-year Program Management experience</li><li>Solid understanding of Global Merchant Services with deep industry understanding and awareness</li><li>Proven strategic thinker with experience in defining and executing global priorities.&nbsp;</li><li>Excellent relationship and influence management skills to establish collaborative partnerships across the Enterprise</li><li>Strong communication and presentation skills allowing for clear and appropriate messaging across multiple levels/audiences</li><li>Problem solver with solid analytical skills</li><li>Able to navigate highly complex environments and situations</li><li>Ability to influence without direct authority to gain alignment</li><li>Strong interpersonal and collaboration skills, including the ability to develop relationships with leaders while appropriately influencing without direct authority</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change, defining priorities for key products/projects that affect the broad direction of the Business</li><li>Flexible and willing to participate and collaborate with colleagues in different time zones</li><li>Self-starter able to adapt in a fast paced ever changing environment</li><li>Understanding of the Agile approach to project management and software development&nbsp;</li><li>Knowledge of Rally, one of the most&nbsp;comprehensive Agile project management tools a plus</li><li>Bachelor's Degree preferred or relevant years of professional experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Digital Product Delivery & Integration

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Senior Analyst to join a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, ORM Policy Framework will:<ul><li>Support the creation and revision of the ORM framework (Policies, Guidelines, and Procedures), ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Assess the establishment of the overall ORM committee structure and escalation protocols, ensuring comprehensiveness of all operational risk pillars.</li><li>Support the development and design of ORM Key Risk Indicators (KRIs), measuring the ORM framework and associated policies</li><li>Provide guidance and challenge for ORM framework development and refreshes, including policies, standards, procedures and training materials.</li><li>Assist in gathering materials and managing agendas for forums designed to communicate ORM framework changes</li><li>Stay abreast of regulatory changes and industry best practices, and identify opportunities to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to ORM</li></ul>Qualifications:<ul><li>Bachelor's Degree in Accounting, Information Technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>1-2 years of experience in operational risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintaining operational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Establishing and communicating the enterprise’s operational risk appetite statements and key risk indicators; Overseeing the adoption and consistent application of an operational risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Operation Risk Management, Policy Framework

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Senior Manager to support the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support development and maintenance of the Data Risk Appetite for the enterprise including definition and scope of the Risk Appetite Statement, and corresponding metrics with risk limits, tolerances, and escalations.</li><li>Monitor and continually enhance the data governance oversight framework, including development of guidance and procedural documentation.</li><li>Participate in independent risk assessments to identify and evaluate potential data risks including hands-on analysis and assessments</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 5 years of experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Experience in supporting Enterprise Data Quality programs</li><li>Familiarity with all aspects of the data lifecycle</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Team player with strong relationship management skills and the ability to work effectively with colleagues across and at all levels within the organization</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;How will you make an impact in this role?The Global Record to Report organization is part of the Global Controllership organization and is responsible for end-to-end accounting operations, financial reporting quality and assurance and US regulatory reporting. The US Regulatory reporting team is responsible for managing and delivering key regulatory reporting filings for American Express.This individual will be responsible for helping operationalize a Regulatory Reporting Interpretive Office. The individual will help drive report accuracy and consistency, improving overall regulatory reporting processes inclusive of intake, analysis, and review of regulatory reporting interpretative items.Responsibilities include, but are not limited to:<ul><li>Assist, support, and manage the execution of the Regulatory Reporting Interpretive Office framework.</li><li>Accurate interpretation and documentation of reporting instructions to ensure reporting requirements and appropriate data elements are captured and adhered to.</li><li>Tracking, monitoring, and actioning regulatory reporting items requiring interpretation.</li><li>Work closely, coordinate, and collaborate with various Subject Matter Experts and Regulatory Reporting leaders in the review and production of regulatory reports.</li><li>Assist in formulating responses to inquiries from the Federal Reserve and key internal stakeholders, while supporting our strong working relationships and communication with the various regulators.</li><li>Collaborating with colleagues across groups within American Express to establish a forum responsible for issuing interpretive guidance to drive consistency in reporting.</li><li>Contribute to driving continuous process improvements, increase level of automation, strengthen controls, and enhance process documentation.</li><li>Provide career development opportunities for Regulatory Reporting team members.</li><li>Flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications<ul><li>5+ years of experience in Accounting / Reporting / Auditing.</li><li>Prior experience assisting with preparation of Regulatory Reports required by FRB, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14.</li><li>Experience working in financial services or other highly regulated environment.</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements.</li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines.&nbsp;</li><li>Strong written/oral communication, relationship building, presentation and collaboration skills.</li><li>Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership/officers, as well as with external regulators and auditors.</li></ul>Preferred Qualifications<ul><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience strongly preferred.</li><li>Graduate degree, CPA/Chartered Accountant, or similar qualification, preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, US Regulatory Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Marketing Analytics &amp; Investment Services team (MA&amp;IS) delivers data-driven decision making, analytics &amp; business planning to drive profitable growth through personalization strategy and optimized investment decisions.Director, Partner Analytics &amp; Cross-Channel attribution as part of Marketing Analytics &amp; Investment Services team will be responsible for driving profitable acquisition growth through innovative targeting solutions, strong test and learn approach and robust measurement for partner channels. The incumbent will lead personalization &amp; attribution strategy, and work in partnership with stakeholders across the enterprise, to further acquisition use cases that deliver value to the business, with superior customer experience.This role is uniquely positioned to leverage a variety of skills including strategy, digital marketing, data insights, testing, and partner collaboration. Building and leveraging strong relationships across Marketing, EDDS, Product, Analytics, Finance, and other teams is essential. The ideal candidate is a results-oriented individual who has demonstrated sound leadership skills, analytical thinking, and the ability to learn new things quickly given dynamic digital landscape.Key Responsibilities:&nbsp;<ul><li>Drive expertise in Audience segmentation and Custom targeting leveraging Amex &amp; Partner data assets.</li><li>Optimize performance, drive efficient growth through developing personalized acquisition incentive and optimal attribution strategy for various prospect segments.</li><li>Develop and foster cross functional relationships with partners across American Express to ensure project prioritization and implementation.</li><li>Drive best in class customer experience, along with maximizing value from acquisitions.</li><li>Analyzing performance of current initiatives, share findings and solutions.</li><li>Stay current on digital landscape changes and competitive trends.</li><li>Manage a team of highly motivated individuals responsible for targeting consumers through partner channel.</li><li>Work in a dynamic, fast changing environment, with attention to detail and effective communication skills.</li></ul>Qualifications:<ul><li>Strong ability to drive results; self-starter.</li><li>Expertise in application of analytics (applied statistics/quantitative methods) for solving business problems. Hands-on experience with digital data and web analytics is a plus.</li><li>Ability to multi-task, operate effectively under changing conditions and prioritize initiatives based on business objectives.</li><li>Excellent collaborator with ability to effectively lead and drive.</li><li>Strong people leader – proven track record of developing strong talent &amp; building diverse teams. &nbsp;</li><li>MBA or equivalent degree in economics, statistics, finance, mathematics, etc. preferred.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;

Director, Partner Analytics & Cross-Channel Attribution

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?This role is within the Products Go-To-Market Strategy team of Global Merchant &amp; Network Services (GMNS) business unit of American Express.&nbsp; GMNS primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.&nbsp;&nbsp;The GMNS Products Go-To-Market team is critical to the growth of American Express, aiming to create more value for our Card Members, merchants, and bank partners by driving distribution of multiple GMNS solutions across the customer landscape.&nbsp;&nbsp;The right candidate in this role will support the development and management of Go-To-Market initiatives to drive global distribution of Amex products with Merchants, Third Party Partners, Bank Partners, and other customers.&nbsp;Responsibilities include supporting the Products GTM Strategy team on the below initiatives:<ul><li>Go-To-Market Databases: Create and maintain centralized product databases such as Go-To-Market Plans, product information library, etc.</li><li>Go-To-Market Governance: Consolidate marketing requests from product teams, and partner with internal marketing teams to produce product marketing assets.</li><li>Reporting: Manage feedback loop across internal product partners and stakeholders, and periodic Go-To-Market reporting.</li><li>Partner Management: Manage customer onboarding, pipeline, and contracts for one or more products.</li><li>Analytics: Analyze large data sets to develop product content such as quantified claims and business cases. </li><li>Strategic Support: For other team members as needed on several Go-To-Market strategic initiatives.</li></ul>Minimum Qualifications:<ul><li>Preferred Bachelors degree in a quantitative or business field.</li><li>1-2 years of experience in business consulting, strategy development, marketing and/or data analytics.</li></ul>Relevant skills:<ul><li>Results-oriented and intellectual curiosity: Ability to learn quickly, creative &amp; independent thinker who’s organized, and has great attention to detail.</li><li>Highly collaborative: Ability to partner with internal and external stakeholders and work effectively in a cross-functional environment with global partners.</li><li>Business Communication Skills: Proficient in developing very high-quality presentations, business reports, and product material tailored to different audiences.</li><li>Strategic Thinking: Comfortable navigating large data sets and making strategic recommendations.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Ability to wear different hats, highly energetic and optimistic, good sense of humor, and willingness to flex per team and business needs.</li><li>Passion for payments and innovation: Demonstrated interest in the payments industry and disruptive technologies.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst-Merchant and Network Products Go-To-Market

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Smart Monitoring is an industry-leading and an award-winning Risk Monitoring/Control Testing platform owned and managed by the Global Risk Compliance and it leverages high technology, automation, and data science to detect, predict and prevent risks. Its patent-pending approach uniquely combines advances in data science and technology (AI, machine learning, cloud computing) to transform risk management. The Smart Monitoring Center of Excellence is a comprised of group of experts that leverage the Smart Monitoring platform to build and manage Key Risk Indicators (KRIs) and Automated Control Tests (ACTs) that monitor risks and detect control failure across AXP, supporting Business Units and Staff Groups, Product Lines and Processes. Smart Monitoring Center of Excellence team supports the businesses with a mission to enable business growth and objectives while maintaining a strong control environment. We are seeking a Data Scientist to join this exciting opportunity to grow Smart Monitoring COE multi-folds in 2024 and 2025. As a member of SM COE, the incumbent will be responsible for identifying opportunities to apply new and innovative ways to monitor risks through KRIs/ACTs and execute appropriate strategies in partnership with Business, OE, Compliance, and other stakeholder teams. Key activities for the role will include:&nbsp;<ul><li>Identify opportunities to build a models to predict, and/or detect process breakdown&nbsp;</li><li>Build/enhance machine learning algorithm to apply to customer complaints / chats to identify operational breakdown and remediate at earliest time possible</li><li>Lead a R&amp;D efforts to leverage external data (social forums, etc.) to generate insights for operational/compliance risks </li><li>Provide rigorous analytics solutions to support critical business functions and support machine learning solutions prototyping</li><li>Manage the development and maintenance of analytical / statistical algorithm that is currently used to detect out-of-pattern trend</li><li>Communicate the technical algorithm to diverse partners</li><li>Prototype potential algorithms and pipelines, test them using historical data, and iterate to modify based on insights</li><li>Collaborate with Data Engineers, to implement the novel ML algorithms in production</li></ul>Qualifications: <ul><li>Masters/PhD in a quantitative field (Computer Science, Statistics, Mathematics, Operation Research, etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. Strong preference for candidates with 3-4+ years of working experience driving business results</li><li>Demonstrated ability to frame business problems into machine learning problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solvable solution to deliver business insights and optimal control policy</li><li>Creativity to go beyond the status-quo to construct and deliver the best solution to the problem, ability and comfort with working independently and making key decisions on projects</li><li>Deep understanding of machine learning/statistical algorithms such as time series analysis and outlier detection, neural networks/deep learning, boosting and reinforcement learning. Experience with data visualization a plus</li><li>Expertise in an analytical language (Python, R, or the equivalent), and experience with databases (GCP, SQL, or the equivalent)</li><li>Prior experience working with Big Data tools and platforms (Hadoop, Spark, or the equivalent)</li><li>Experience in building NLP solutions and/or GEN AI are strongly preferred</li><li>Self-motivated with the ability to operate independently and handle multiple workstreams and ad-hoc tasks simultaneously.</li><li>Team player with strong relationship building, management and influencing skills</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The&nbsp;Senior Analyst of Morgan Stanley Cobrand Marketingis part of the FSI (Financial Services Institution) portfolio within the Cobrand Partnership Marketing Team (CPMT) within Consumer Marketing Services, which is focused on driving growth and engagement amongst our largest cobrand partners.&nbsp; The Senior Analyst,Morgan Stanley Cobrand Marketing will be responsible forleading marketing and execution across the Morgan Stanley cobrand card portfolio. S/he will work closely with internal cross functional partners and our co-brand partners to develop and drive forward acquisition marketing and capabilities.&nbsp;This role is for someone with a passion for innovative marketing, a track record of data-driven decision making, the desire to question the status quo, and a true collaborative spirit. The ideal candidate will bring strong written and oral communication, project/partner management,and leadership skills to the role.&nbsp;Key Responsibilities:<ul><li>Lead campaign planning and marketing execution roadmaps-including a deep understanding of SLAs, risks, and dependencies&nbsp;</li><li>Lead channel management activities, monthly performance reporting and forecasting, analyzing results, tracking channel metrics and budget</li><li>Deliver campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals</li><li>Assist with issues, risk events, PRSA and take steps to ensure Operational Excellence andmitigate risk or customer harm </li><li>Build strong, collaborative relationships with key cross-functional partners such as: Product, Technology, Legal, Compliance, Risk, Finance, and Marketing Channel and Execution Partners</li></ul>Qualifications:<ul><li>Prior marketing execution experience strongly preferred</li><li>Prior acquisition/growth marketing and digital marketing experience preferred </li><li>Strong communication and partner management skills</li><li>Proficient in using data for problem-solving</li><li>Exceptional attention to&nbsp;detail</li><li>Action-oriented with thought leadership abilities</li><li>Excellent decision-making capabilities</li><li>Highly organized with process-building experience</li><li>Self-starter with proven ability to work independently</li><li>Positive, resilient mindset, learns from setbacks and adapts for success</li></ul>Location: Greater NYC Metro Area operating under a hybrid-work arrangementSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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