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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?About the job Job Title: Endpoint Technician Position Summary: This is an Endpoint Support role. This means that he/she oversees enterprise End User Computing devices providing world class support to our associates. The Endpoint Technician will be providing our associates with Tier 3 support while also assisting in designing, building, and implementing endpoint configurations including Windows OS, iOS, MacOS and user applications across both virtual and physical desktop environments. In addition, the Endpoint Technician serves as an escalation point for the core end-user endpoint. The individual in this position is responsible for ensuring that all desktops OS and applications are current, reliable, tuned, and accessible in accordance with service level agreements. Responsibilities: • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, Citrix VDI, iOS and MacOS environments. • Create software packages via various methods using Tanium for Desktop/Laptop environments. (Experience in SSCM or equivalent deployment tools) • Assist with Windows desktop OS, Citrix VDI, iOS and MacOS customization of features and enhancements. • Virtual Desktops (VDI) support. • MDM Support. (Workspace ONE is a plus) • Leveraging automation to solution for tedious administration tasks. • Meet endpoint support and service delivery objective. Evaluates support trends. Create documentation for the Help Desk / Field Service team. • Assist with the deployment of security patches for the operating system and desktop applications. • Provide tier three support across the enterprise for issues related to the Windows desktop OS / VDI / iOS / MacOS and applications. Ensure all client requests and operational problems are updated/resolved within a timely manner (Resolve tickets within the SLA) • Evaluate new products/services and provide effective solutions to meet business and client needs. • Ability to identify and evaluate desktop OS and application solutions that enhance the End-User experience. • On-call rotation for high level escalations. Technical Skills: • Experience managing and supporting Windows desktop OS, MacOS, managed endpoint administration at scale across an enterprise-sized environment. • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (Workspace ONE, Tanium, MDT, PowerShell, Etc..), MS Office Suite, Active Directory, Group Policy. • VDI support experience. • MDM support experience. • Strong understanding of the MacOS architecture. • Experienced managing desktop environments. • Passionate about delivering exceptional client experience and tier three support. • Able to work independently in a fast-paced environment with the ability to change priorities on the fly. • Adheres to department and IT protocols, procedures, and service level agreements. • Experience working with application deployment and packaging tools (Tanium, PDQ Deploy, Workspace ONE). • Knowledge with scripting languages – PowerShell, VBScript, batch files. • Strong diagnostic and root cause analysis skills.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Endpoint Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate- ecommerce/Phone-1

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Global Infrastructure &amp; Digital Workplace Technology – Mainframe Systems is accountable for technology infrastructure including mainframe, utilities, security infrastructure, database operations, and 3rd party hosting.The Director of Engineering for Application Services is a Hybrid role for either Phoenix or Sunrise location supporting Mainframe developers and tooling including components such as ControlM suite of tools used in Enterprise Data Orchestration (CTLM, CTLO, Workload Change Manager, Insights, Archive, Airflow), CI/CD Pipeline modernization (ISPW, Topaz, VSCODE, GIT, Code Coverage, Automated Test), along with re-usable utilities developing customer centric self- service capabilities. This critical leadership role will report directly to the Vice President of Mainframe Architecture and Engineering.Are you ready to lead a team that is known for their customer focus? We are looking for a hardworking communicator who has excellent focus on the customer experience and big picture!Responsibilities:<ul><li>Will drive Mainframe Product Management collaborating with hundreds of Applications to assist modernization in place strategies along with optimizing current application usage of new capabilities using Agile technologies such as Jira/Rally to advance new capabilities making the mainframe a preferred choice over open systems.</li><li>Engaging leadership, vision and direction to the Operations team supporting the Mainframe Strategy and Product Vision.</li><li>Collaborating with Business Unit CIOs, Engineering team, application developers and other business partners you will cultivate and deliver the Mainframe Platform Operational services strategy in the context of our Strategy.</li><li>Your team will ensure the highest availability of the infrastructure, monitoring and alerting, appropriate tooling provides user value, while assisting them to achieve our dev/ops deployment strategies.</li><li>Ensure the maintenance releases are at the latest levels, maintain the software currency, investigating new platform capabilities to provide greater value to developers at American Express</li><li>Partner across technology domains with an end-to-end view. You will influence how applications on z can enable new sources of value and modernize.</li><li>Educating business partners and developers on modern mainframe infrastructure, application support and standard methodologies</li><li>You will be a leading influence in bringing new skills to the z Series team, while assisting to develop a talent pipeline.</li><li>We will continue to conduct reciprocal research with customers of the platform and make recommendations on infrastructure services, software products in support of development efforts.</li><li>We will look for you to evaluate new applications, using our fit for purpose methodology with a focus on appropriate systems software, products, and/or improvements to existing application capabilities across the organization.</li><li>Coordinate and implement feasibility studies for software and system products under consideration for purchase, and give advice based on findings.</li><li>You will contribute to the pre-testing phase of development of application and infrastructure changes by evaluating proposals to identify potential problem areas and make the appropriate recommendations.</li><li>Liaise with company’s software suppliers for timely rectification of any problems or emergencies, and direction in their product development to support American Express</li><li>Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.</li><li>Develop and communicate training and documentation for end users, hold clinics, and other user-related activities.</li><li>Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.</li></ul>Minimum Qualifications:<ul><li>7+ years of Mainframe experience in a medium to large environment</li><li>Experience in Product Management using Agile methologoies and Lean Management systems to clarify objectives, deal with ambiguity/under-defined problems, advocating for simplification, and influencing teams.</li><li>Exposure to zOS, zVM, zLinux, Open Shift on Z, Docker, Kubernetes.</li><li>Proven track record using modern Mainframe pipeline tools such as ISPW, TOPAZ, VSCODE, Code Coverage, Code Explain/LLMs,GITHUB, Expeditor, Strobe, </li><li>Experience with Infrastructure management, organization and planning skills applied in a dynamic, multi-tasking environment.</li><li>Strong people leadership skills with the ability to influence without authority and collaborate across all levels in the Company.</li></ul>Preferred Qualifications:<ul><li>Experience using Cobol, JCL, SQL, CICS, REXX, Python, z/OS Connect API’s, Java, IMS, DB2, MQ </li><li>Good industry knowledge and experience in Mainframe Infrastructure and applications, and automation methodologies</li><li>Forward-thinking, flexible, able to think out of the box; apply the appropriate process/methodology or solution to a given problem.</li><li>A strategic problem solver with a record of leading large scale sophisticated multi-stakeholder initiatives</li><li>Shown decision-making &amp; problem-solving capabilities with strong follow-up skills and attention to detail.</li><li>Shown sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Engineering Director - Application Services

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Ensures action plans are executed for all workers’ compensation claims. Supports in the administration of the workers’ compensation program by identifying areas of risk of loss, quantifying the impact, and providing recommendations for process improvements to the Manager, Workers’ Compensation. The Analyst will conduct data mining, assemble data and statistics, develop dashboards, and create reports using multiple RMIS systems and external sources to provide analytical information for the Manager, Workers’ Compensation as well as Senior Management. The stewardship of this position includes workers’ compensation claims management, providing statistical reports on claims, financial and trend analysis for the Workers’ Compensation program, compiling, reviewing, and distributing reports on regulatory changes that could impact the Workers’ Compensation program. The position will be responsible for claims management from beginning to end, report generation, and communication with store managers, vendors as well as creating OSHA and Workers’ Compensation postings. Organizational Relationships: This position reports to the Manager, Workers Compensation but works closely with all AutoNation Benefits Company personnel. This position also interacts closely with AutoNation’s HR team.Job Responsibilities:<ul><li>Ensures timely handling of workers’ compensation claims by the Third Party Administrator; evaluates accident reports to determine accuracy and completeness and to ensure an adequate investigation is completed.</li><li>Determines the need to report claims to the Third Party Administrator for handling.</li><li>Provides direction to TPA claims adjusters to facilitate resolving all claims quickly and cost effectively.</li><li>Analyzes moderate data sets for production of reports providing recommendations for process improvements.</li><li>Maintains ongoing and direct communication with store management, regional, and HR leadership regarding claims management, training.</li><li>Coordinates with the Workers’ Compensation Third Party Administrator to run OSHA reports. Distribute and track compliance with posting of information at each location.</li><li>Assists Manager and Sr. Analyst with OSHA injury reporting and tracking.</li><li>Creates various reports and format in PowerPoint or Excel using Third Party Administrator databases for the Manager (such as in/out of network usage, lag time, lost work days, etc.)</li><li>Creates in-network Workers’ Compensation clinic/provider listings for each store and distribute to locations to ensure timely posting and compliance with state laws.</li><li>Runs region and store analysis using the prescribed templates for the Manager.</li><li>Manages the production of posters, newsletters, mailings, e-mail distributions and training presentations to the various audiences.</li><li>Supports Benefits Intranet site and Learning &amp; Development portal updates as directed by the Manager.</li><li>Coordinate and schedule training sessions, webinars, and other assigned tasks as requested by the Manager.</li><li>Actively participate in monthly HR calls.</li></ul>Qualifications Mandatory: <ul><li>Bachelor’s degree in Risk Management, Finance, Economics, HR, Business Administration or a related field or any equivalent combination of background, skills, and experience.</li><li>Proficient in office technology, including Excel, pivot tables, Power Point, Word and other applications.</li><li>Evidence of successful on-time delivery.</li><li>Excellent time management skills to manage multiple assignments simultaneously.</li><li>Strong interpersonal communication experience.</li></ul>Qualifications Preferred:<ul><li>Two years of workers’ compensation experience in a carrier/TPA or Risk Management environment highly desired</li><li>Claims Management background a plus</li><li>Previous Property/Casualty/Disability claims adjusting experience a plus</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Workers Compensation Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info&nbsp;We are looking for Software Engineering Interns to join our 10-week Summer Internship Program, which will provide you with real, on-the-job work experience whilst allowing you to choose from several potential roles within our scrum teams; giving you the skills and experience to help you accelerate in your studies and future career! &nbsp;Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? &nbsp;Do you know what it takes to setup a near real-time transaction anomaly alerting system?  As an American Express Software Engineer Intern, you will work on building global scale software with a host of tools and frameworks! Internship project areas range from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development. You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.  &nbsp;How can you make an impact in this role?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. &nbsp;</li><li>Develop applications as part of a scrum team. &nbsp;</li><li>Learn technical skills, write code, conduct code reviews and write unit tests.  &nbsp;</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. &nbsp;</li><li>Take part in social activities, community service events and projects with other Interns. &nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Currently enrolled in a Bachelor’s degree program in Computer Science, Computer Engineering, or other technical field&nbsp;</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications&nbsp;<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. &nbsp;</li><li>Some entry level software development experience, design, or creative experience. &nbsp;</li><li>Strong understanding of data structures and algorithms.  &nbsp;</li><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  &nbsp;</li><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.&nbsp;</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.&nbsp;Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities&nbsp;</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Undergraduate - 2025 Technology Software Engineer Summer Internship Sunrise, FL

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives.<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate, Equity Mining

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for a Customer Relations Specialist II (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. As a Customer Relations Specialist II (CRS), you will manage and resolve inquiries from both external and internal customers, as well as marketing partners, across all AutoNation stores and businesses. This role involves addressing a wide range of cases, including complaints, product issues, and general information requests. The CRS position requires advanced skills in managing complex issues and de-escalating situations while maintaining a calm and professional demeanor. CRS agents are key representatives of the company, handling all business-related inquiries and being well-versed in company policies and procedures to provide effective customer assistance. They also collaborate closely with General Managers, Market Presidents, and the Executive Legal Department. In this role, the CRS acts as a customer advocate, conducting thorough research and applying solid business judgment to provide effective solutions. Specialists use various resources and tools to efficiently resolve cases and ensure exceptional customer experiences. The CRS must be a skilled and professional communicator with experience engaging through Phone, Direct Mail, Email, Google Reputation, and Social Media channels. This role offers high visibility and regular interaction with store operations, executives, and corporate support functions. Success in this position involves meeting production goals, maintaining accurate documentation, and consistently executing standard processes, all of which are key areas of performance evaluation.Job Responsibilities:· Proactively deliver exceptional service in response to inbound customer inquiries related to vehicle purchases, service or repair issues, program offers, campaigns, sponsorships, and vendor-related matters.· Act as a liaison between customers, store operations, and corporate support functions to research and resolve inquiries or complaints.· Follow all standard call management procedures, complete necessary call documentation, and maintain accurate database records for assigned cases.· Manage up to 20 new mildly complex email inquiries and/or complaints daily, ensuring a high standard of service.· Address mildly complex executive cases daily, working directly with the Legal Department, General Managers, and Market Presidents to resolve issues effectively.· Forward all lawsuits and pursuit demand letters to the Legal Department promptly.· Address all non-legal demand letters promptly.· Investigate and address all Better Business Bureau complaints and inquiries.· Guide General Managers on mildly complex issues to prevent escalation to the corporate office, including legal releases.· Collaborate with the Shared Service Center to process escalated warranty cancellations.· Handle customers opt-out requests via phone and email.· Monitor and manage shared email inboxes.· Prepare and present weekly reports on case types using Excel.· Perform other duties as assigned.Qualifications (Mandatory)· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Skills:· Ability to think critically when faced with a problem or task.· Ability to demonstrate genuine courtesy, diplomacy, and empathy.· Ability to work proactively and develop and maintain productive working relationships.· Ability to maintain confidentiality and demonstrate good judgment and critical thinking.· Ability to manage multiple tasks simultaneously in a fast-paced and dynamic environment.· Ability to provide a written final communication to deny claims on behalf of the corporate office.· Ability to conduct a thorough investigation with the appropriate parties involved.· Ability to share confidential information appropriately based on claims received from associates.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Customer Relations Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;AutoNationLexus of Palm Beach<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;AutoNationMercedes-Benz of Delray<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Automotive Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;AutoNationMercedes-Benz of Ft. Lauderdale &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

85 Jobs in Delray Beach, FL, USA