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<br><strong>The Role</strong><br>  The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide.&nbsp;Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure. <p>  The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise.</p><p><strong>The Expertise and Skills You Bring</strong><br>  Experience  </p><ul><li>Bachelor’s degree or equivalent experience </li><li>Experience in project management, operations, and data analysis preferred </li><li>Proven experience in requirements gathering, process documentation, and business analysis </li><li>Proven analytical, critical thinking, and problem-solving skills </li><li>Experience in the healthcare industry or Medicare is preferred, but not required  </li></ul><p><strong>Skills</strong></p><ul><li>Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder </li><li>Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions </li><li>Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom </li><li>Ability to make recommendations based on data analysis </li><li>Ability to find opportunities to drive business and process improvements </li><li>Ability to translate business requirements to viable business solutions </li><li>Strong decision making skills and follow-through </li><li>A passion for collaboration and building productive working relationships with internal and external business partners </li><li>Excellent professional interpersonal skills </li><li>Enthusiasm, energy, execution, and eagerness to learn  </li></ul><p><strong>The Team</strong><br>  The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships. &nbsp;Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers.<br></p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Business Analyst

<br><h4><strong>Security officer</strong><br>  Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX! <p><strong>The Role</strong><br>  The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.</p><p><strong>The Expertise and Skills You Bring</strong></p></h4><ul><li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered) </li><li>1-3 years prior security experience in a customer-oriented environment </li><li>Prior exposure to current security technology &amp; systems </li><li>Understanding of physical security principles </li><li>Ability to perf Strong interpersonal skills </li><li>Ability to build and maintain relationships in a business setting </li><li>Detail oriented and ability to follow protocol </li><li>Demonstrated ability to exercise sound judgment under ambiguous circumstances </li><li>Willingness to work both independently and as part of a larger team </li><li>Proficient with standard computer applications and ability to learn specialized programs/applications </li><li>Strong work ethic </li><li>Perform under stressful conditions  </li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility </li><li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces </li><li>Using electronic and mechanical devices to monitor, record, and report abnormal conditions </li><li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies </li><li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander </li><li>Produce accurate reports and records of activity and incidents </li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed.  </li></ul><h4><strong>Dynamic Working</strong><p>  At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p><p><strong>Company Overview</strong></p><p>  Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br>  For information about working at Fidelity TalentSource, visit FTSJobs.com.<br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p><p><strong>Information about Fidelity Investments</strong></p><p>  At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br>  Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p></h4><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Security Officer

<br><h4>Software Engineer in Test</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX!</p><h4><strong>The Role</strong></h4><p>Fidelity Investments has a phenomenal opportunity for a Software Engineer in Test with software development skills. This individual will be responsible for ensuring high quality through all phases of application delivery and contribute to the team's test automation landscape. This role will be part of a dynamic Scrum team within Fidelityâ€™s Contact Center &amp; Data Excellence division. This is a hybrid role based in Westlake, TX.</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Bachelorâ€™s degree in a technical subject area, or equivalent experience</li><li>Minimum of 3 years in Software Quality Engineering roles</li><li>Proven experience working in Scrum / Agile methodologies</li><li>Proven technical skills (e.g. Java, JavaScript, Jenkins, and SQL)</li><li>Experience in testing distributed applications and their interactions across microservice architecture</li><li>Practical experience with test automation frameworks (e.g. Selenium, Karate, and Playwright)</li><li>Passionate about delivering on behalf of the business for the benefit of our end customers</li><li>Ability to work in a fast paced, globally dispersed, Agile environment</li><li>Deep technical acumen and an engineering mentality</li><li>Ability to adapt to new environments and learn in-house developed tools</li></ul><h4><strong>The Team</strong></h4><p>The ideal candidate is a Quality focused professional with experience in quality engineering aspects of application delivery in an agile environment across global locations. Working within the Workplace Investing (WI) – Quality Engineering organization, you will support Contact Center desktop applications focused on UI and API capabilities within WI Technology!<br>  &nbsp;</p><h4><strong>COVID Work Policy</strong></h4><p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. Youâ€™ll be spending some of your time onsite depending on the nature and needs of your role.</p><h4><strong>Dynamic Working â€“ Post Pandemic</strong></h4><p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p><p>Your success and growth is important to us, so youâ€™ll want to enjoy the benefits of coming together in person â€“ face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

SWET-Software Engineer in Test

<br><h4>Solutions Architect</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Solutions Architect to work in Westlake, TX and Durham, NC!</p><h4><strong>The Team</strong></h4><p>This role will support multiple scrum teams delivering technology products help build out our core platform content capabilities. You will coordinate closely with the squad leaders and other colleagues across the enterprise to stay aligned on business and technology goals ensure the squads are progressing and delivering against them. It will also occasionally represent the voice of the customer, and make sure squad members understand their needs and preferences.</p><h4><strong>The Role</strong></h4><p>This Architect will play a Technical Solution Architecture role within the Content Management Product Area working with the business leadership and technology to define target architectures, architecture roadmaps, and help deliver the technical products that enable and support our business capabilities. You will be hands on working on the creation of the next generation software components at one of the largest FinTech companies in the world. You will work closely with business sponsors, project managers, engineers and architects crafting, implementing, testing, and deploying end to end technology solutions.</p><p>As a member of the architecture team you will work with architecture and application teams to help champion innovation, drive standardization, and deliver modern technology patterns across the stack for our customers' use. You will contribute to the product roadmap evolution in conjunction with business unit product goals and provide leadership in computing services, adoption of platforms and consolidation across our team's initiatives.</p><h4><strong>The Expertise You Have</strong></h4><p>6+ yearsâ€™ experience engineering/developing web enabled applications and some combination of the following:</p><ul><li>Strong engineering background and/or a consistent record as a Solutions Architect, architecting, designing, and building new solutions</li><li>Experience working with AWS or other cloud providers</li><li>Experience working in an Agile environment</li><li>Experience with Micro-Service Architecture &amp; SOA</li><li>Experience in all aspects of cloud computing (infrastructure, storage, platforms and data)</li><li>Experience with one or more general purpose programming languages, including but not limited to: Java, C++, JavaScript.</li><li>Solid understanding of continuous integration/deployment</li><li>Experience with serverless architecture, design, and implementation.</li><li>Heightened awareness, experience or passion for Artificial Intelligence and Machine Learning</li><li>Experience with agile development, DevOps, Automated Testing and Continuous Delivery</li><li>Ability to work both independently and with all levels of the organization, including technical and non-technical team members.</li><li>Contribution to the open-source community would be beneficial</li></ul><h4><strong>COVID Work Policy </strong></h4><p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. Youâ€™ll be spending some of your time onsite depending on the nature and needs of your role.</p><h4><strong>Dynamic Working â€“ Post Pandemic </strong></h4><p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p><p>Your success and growth is important to us, so youâ€™ll want to enjoy the benefits of coming together in person â€“ face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Cloud Architect

<p>Are you a customer obsessed professional looking for an opportunity to work across domains to drive and develop next generation digital engagement experiences? Are you ready to develop cutting edge, best-in-class digital client and advisor experiences crucial to the success of PI’s multi-year plan? If yes, come join the Associate Digital Experience Product Area. We support a unified vision of a seamless associate and client experience where service needs are seamlessly automated, integrated, and managed. We are unique due to our impact on both associate and client experiences, so looking for a flexible thinker who can see many perspectives, build flexibly, to scale, and be adaptable to the variety of projects.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>10+ years of experience.Bachelors/Masters Degree in Technology area of study or engineering related discipline; industry recognized cloud certifications and open-source contributions are preferred<em>.</em></li><li>Experience implementing complex technical solutions as an engineering thought leader, with a broad impact and scope </li><li>Experience and expertise in at least one modern UI framework (e.g., Angular, React) is a must. Exposure to many frameworks is a nice to have. </li><li>Built robust front-end experiences and user-centered products, services, and platforms at scale </li><li>Specialist understanding and experience with the full UI development process including planning, analysis, design, coding, user testing, problem debugging and resolution. </li><li>Subject matter expertise in strategic technologies (i.e., Cloud, AI / ML, Data, Architecture) </li><li>Experience in engineering large-scale enterprise platform implementations (Cloud) in complex usage scenarios and migration paths with focus on repeatability and automation. </li><li>Expertise in building large scale systems using JavaScript, Java, Python, or other high-performance languages, cloud SDKs, CI/CD, DevOps, monitoring tools and engineering cloud migration solutions. </li><li>Experience or certification in Cloud-based (AWS, GCP, Azure, etc.) architectures is nice to have </li><li>Ability to take ownership of technology strategy and guide decisions about end user experience. </li><li>Proficiency with Angular 8+/ React, Typescript, Core JavaScript, HTML 5, and CSS </li><li>Experience of consuming and designing RESTful APIs, and good knowledge of standard methodologies in API design. </li><li>Proven track record as a Technical Lead, crafting new solutions and re-platforming legacy experiences </li><li>Expertise in evaluating, prototyping, and recommending emerging technologies and platforms from various technology stacks or vendors </li><li>Experience with one or more general purpose programming languages (Java, C++, JavaScript/NodeJS) </li><li>Experience working in highly effective and agile engineering teams, helping to lead teams through advanced engineering practices – Test Driven Development, Pair Programming. </li><li>You have strong communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. Ability to communicate effectively with technical and non-technical audience </li><li>You have a continuous improvement approach and encourage and enable an agile way of working </li><li>You proactively develop and share your knowledge, expertise and perspectives across your domain and chapter area </li><li>You are intellectually curious and model a culture of continuous learning, mentoring, and coaching  </li></ul><p><strong>The Team</strong></p><p>Your work will support the growth and client experience for Fidelity’s Personal Investing business. Fidelity Personal Investing (PI) serves the financial needs of millions of individual investors with a comprehensive range of investment products and services. Our common purpose as an organization is to inspire better futures for our customers, associates, and Fidelity. Across our business we take great pride in building strong and lasting relationships with our customers, providing sound investment guidance, and delivering a best-in-class customer experience. More than anything, we strive to empower our customers to make smart financial decisions so they can reach their goals and live the life they always dreamed of.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Full Stack Engineer (80% on UI and 20% API/backend)

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior DevOps Engineer to work in Westlake, TX!</p><h4><strong>The Team</strong></h4><p>The Health Care Technology Group (HCG) supports the recordkeeping and administration of Health Benefits (Medical, Dental and Vision plans) as well as the Health Savings and Reimbursement Account plans on behalf of Fidelityâ€™s corporate clients, their employees and retirees.</p><p>The Technology associates on the HCG Platform team interact with Business partners as well as Systems partners who have responsibility for client-facing channels such as NetBenefitsÂ®. The development teams are located across USA and India. Team size is 150+ resources across IT and Product organized into highly motivated team who develop and deliver using Agile Methodology.</p><p>As an expert DevOps engineer, you will be responsible for automating end-to-end DevOps practice for critically meaningful applications developed using the Java spring framework. Your role includes collaborating with the engineering, product, and support team to understand automation requirements and be accountable for delivering end-to-end automation to deploy applications in AKS. You will also be responsible for deploying databases, crafting observability dashboards, setting up alerts, and continuously improving DevOps practice.</p><h4><strong>The Expertise You Have</strong></h4><ul><li>8 to 10 years of software engineering and DevOps experience.</li><li>5+ years of hands-on Azure experience in a production environment (network, security, deployment, automation, serverless technologies).</li><li>Strong understanding of cloud infrastructure, integration, testing, deployment workflows, automation, process development, and process changes.</li><li>Strong hands-on experience with CI/CD tools.</li><li>Strong hands-on experience with AKS, PowerShell, kubelets, Jenkins Core, Git flow, and Artifactory.</li><li>Deeper understanding on Branch &amp; Trunk based code development.</li><li>Cloud Azure Kubernetes Services with container-based deployment skills.</li><li>Configuration Management and Infrastructure as Code.</li><li>Experience collaborating across multiple functional/technical teams to deliver a project.</li></ul><h4>Responsibilities</h4><ul><li>Design, develop and maintain comprehensive and scalable DevOps automation practice for Java applications on Azure cloud platforms.</li><li>Design and develop the automation for AKS, Database, Service Bus, FunctionApp solutions.</li><li>Design and develop cloud observability solutions, dashboards, and alerts for multiple Azure services.</li><li>Set up system-level performance alerts and automate elasticity based on the requirements.</li><li>Maintain the detailed documentation, diagrams, and knowledge base.</li><li>Demonstrate commendable knowledge of the Azure tech stack</li></ul><h4><strong>Preferred skills</strong></h4><ul><li>Azure DevOps certification (AZ-400)</li><li>Prior experience on Datadog</li></ul><h4><strong>Key technical skills</strong></h4><p>Cloud, Azure, Docker, AKS, Kubernetes, Microservices, Kubernetes, Observability, Monitoring, PaaS, Jenkins, Automation, Configuration, CI/CD, Terraform, ARM templates, JAVA Spring, Azure PostgreSQL, Function Apps, Git flow</p><h4><strong>COVID work policy</strong></h4><p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will be moved to our dynamic working approach. Youâ€™ll be spending some of your time onsite depending on the nature and needs of your role.</p><h4><strong>Dynamic Working â€“ Post Pandemic</strong></h4><p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p><p>Your success and growth is important to us, so youâ€™ll want to enjoy the benefits of coming together in person â€“ face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

DevOps Engineer

<br><h4>End User Support</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX!</p><p>This position will provide end-user technology support for the Fidelity locations in Texas. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial.</p><h4>The Expertise You Have</h4><ul><li>Computer Builds – maintain a supply of computers loaded with our base image</li><li>Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li><li>Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems.</li><li>Following guidelines to reporting and escalation procedures.</li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li><li>Working in conjunction with technical and non-technical personnel to optimally navigate the requests.</li><li>Special assignments and other work related duties as the need arises by management.</li></ul><h4><strong>Education and Experience</strong></h4><ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li><li>A+ certification is a plus</li></ul><h4><strong>The Skills You Bring:</strong></h4><ul><li>Broad knowledge of Windows Operating Systems and Client Hardware.</li><li>Ability to excel in a change controlled environment.</li><li>Outstanding analytical and interpersonal skills.</li><li>Ability to work optimally with client and other groups.</li><li>Understanding of TCP/IP networking protocols.</li><li>Ability to think independently to meet goals based on requirements.</li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask.</li></ul><h4>COVID Work Policy</h4><ul><li>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</li></ul><h4>Dynamic Working – Post Pandemic</h4><ul><li>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</li><li>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</li></ul><h4><strong>Company Overview:</strong></h4><p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.</p><p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p><p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at&nbsp;<a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a>(opens in a new tab)&nbsp;if you would like to request an accommodation.</p><h4><strong>Information about Fidelity Investments</strong></h4><p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

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