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&nbsp; Position Title: Testing Specialist Department: Testing Center (TSC) Division: College Readiness/ Learner Supports (CRL) Employee Status: Continuous Part Time (CPT) (up to 25 hours a week as directed by supervisor) Type: Support Staff Association (SSA – Union) Salary:($24.50 - $25.00 hourly) Grade: 11 FLSA: Non-exempt Issued: 01/2013 Revised: 07/20, 09/24 ________________________________________________________________________________ Reporting Relationships Reports to: Testing Center Manager Supervision Exercised: Functional supervision may be exercised over Testing Center Assistants, proctors, and student workers &nbsp; JOB SUMMARY Provide professional and technical support for the Testing Center including the administration and security of all forms of college-level, computer-based and paper/pencil-based examinations provided to current students and community constituents. Plan, coordinate, implement, and maintain services, programs, systems, and equipment for current testing services and new initiatives. &nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>Administer and proctor all forms of college-level examinations including but not limited to placement testing, high-stakes/certification examinations, State and Federal course examinations and distance learning examinations for other colleges/universities.</li><li>Coordinate and provide testing services for college community and community constituents (i.e. district high schools, external agencies).&nbsp;</li><li>Adhere to institutional, program-specific, government and national (National College Testing Association) standards, guidelines and protocol related to test administration.</li><li>Evaluate and resolve technical issues and provide testing support for all users.</li><li>Complete annual training of approved curriculum and annual exams as required by test vendors.</li><li>Document and comply with all formal communications as required by test vendors.</li><li>Address discrepancies immediately with corrective actions as mandated by test vendors and government organizations.&nbsp;&nbsp;</li><li>Ensure students eligibility and identity by checking for approved identification including US government, alien residency and other foreign government entity identification.</li><li>Provide accommodations for students with disabilities including advising students and instructors regarding access to testing services, assisting with adaptive/assistive equipment and technology, reading and transcribing college-level examinations, and coordinating with Disability Support Services.</li><li>Coordinate with Disability Support Services on viability of emerging assistive technology opportunities and training.</li><li>Work successfully as part of a team in a high demand, multi-tasking, detail-oriented environment.</li><li>Maintain testing systems, facilities and equipment including updates and upgrades in conjunction with internal and external vendors and technical support staff.</li><li>Secure, maintain, and keep confidential student test records as required by the Federal Rights and Privacy Act (FERPA).</li><li>Prepare score reports, interpret data, upload scores into student data system and update student test records.</li><li>Maintain student records, files, and correspondence associated with vendor and other school examinations.</li><li>Provide scheduling and check-in assistance to staff including interpretation of student test scores and records.&nbsp;</li><li>Maintain the security of all examinations housed and delivered in the Testing Center including operation of digital security system(s); report and document any breech of the college’s Academic Honesty Standard.</li><li>Assist faculty on use of testing services including test delivery and management of course exams.</li><li>Assist faculty in decision-making regarding current and new prior learning assessments</li><li>Research and develop faculty review materials for current and emerging testing programs.</li><li>Collaborate with Testing Manager on special programs, presentations and research projects (i.e. validity studies, pilots, course assessment, data requested by faculty)</li><li>Assist Institutional Research in generating and using testing data for institutional purposes</li><li>Collect and evaluate data relevant to current testing programs</li><li>Assist with maintaining Testing Center web content</li><li>Attend conferences, meetings and serve on appropriate committees.</li><li>Demonstrate critical thinking and organizational skills including the ability to initiate and complete tasks with proficiency and independence.</li><li>Perform other duties as assigned.</li><li>Provide supervision to student workers. Provide supervision to other staff when Testing Center Manager is not available.</li><li>Demonstrate excellent oral and written communication skills while providing and upholding professional, ethical, and compassionate conduct.&nbsp;</li></ul> &nbsp; QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. &nbsp; MINIMUM QUALIFICATIONS Bachelor’s degree (B.A./B.S.) is required. High level of computer literacy, including ability to troubleshoot and resolve technical problems. &nbsp; PREFERRED QUALIFICATIONS One or more years’ experience in educational/professional testing is desired. Experience in post-secondary education desirable. Experience working with students with disabilities desirable. Supervisory and/or leadership experience desired. Work Environment&nbsp; While performing the duties of this job, the employee regularly works in an office setting. May be required to travel to off-site testing locations to accommodate the needs of students. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp; &nbsp;

Rock Valley College

Testing Specialist

<h4>Summary of Position</h4>The Principal Solutions Engineer will play a pivotal role in designing, implementing, and optimizing enterprise-wide IT solutions, focusing on critical technologies such as Microsoft O365, Exchange, Intune, Active Directory, Citrix, identity management (Okta and Microsoft Entra), F5 load balancers, Group Policy (GPO), certificate management, and Tanium. This position requires a deep understanding of both cloud and on-premises environments, with an emphasis on delivering secure, scalable, and innovative solutions that meet the organization’s current and future needs. The successful candidate will collaborate with various business and technology stakeholders to develop technical strategies, ensure high performance, and provide leadership in technology decisions.<h4>Responsibilities</h4><ul><li>Collaborate with business stakeholders and IT leadership to develop technical roadmaps and align IT architecture with business objectives.</li><li>Provide mentorship and leadership to engineering teams, fostering an environment of continuous learning and technical excellence.</li><li>Lead the design and development of enterprise architecture frameworks, ensuring consistency, scalability, and security across IT solutions.</li><li>Ensure that solutions adhere to security best practices and compliance requirements (e.g., GDPR, ISO, NIST).</li><li>Document technical architectures, design patterns, and best practices for use across engineering and operations teams.</li><li>Actively participate in disaster recovery and business continuity planning, ensuring the resilience and availability of critical IT services.</li></ul>Microsoft O365 &amp; Exchange:<ul><li>Architect and design scalable and secure Microsoft O365 and Exchange environments to support organizational communication and collaboration needs.</li><li>Lead migration efforts to O365/Exchange Online, ensuring seamless integration with existing on-premises systems and cloud environments.</li><li>Optimize email security, compliance, and performance, ensuring high availability of email services.</li></ul>Microsoft Intune &amp; Endpoint Management:<ul><li>Design enterprise-wide endpoint management solutions using Microsoft Intune for mobile device and application management.</li><li>Develop security and compliance policies for mobile and desktop devices, ensuring data protection and seamless user experience.</li></ul>Active Directory (AD) &amp; Group Policy (GPO):<ul><li>Architect and manage complex multi-domain Active Directory environments, ensuring the security, scalability, and efficient management of user identities and access.</li><li>Design and implement Group Policy (GPO) strategies for secure and streamlined system configuration across the organization.</li></ul>Citrix Virtualization Solutions:<ul><li>Architect Citrix environments for both application and desktop virtualization, ensuring optimal performance, user experience, and security.</li><li>Collaborate with the operations and engineering teams to manage Citrix resources for remote work and hybrid environments.</li></ul>Identity and Access Management (Okta &amp; Microsoft Entra):<ul><li>Design and implement identity and access management (IAM) solutions using Okta and Microsoft Entra for secure user provisioning, single sign-on (SSO), and multi-factor authentication (MFA).</li><li>Develop strategies for identity lifecycle management, ensuring proper access control and compliance.</li></ul>F5 Load Balancers:<ul><li>Architect F5 load balancing solutions to ensure high availability, security, and performance of enterprise applications and services.</li><li>Continuously monitor, optimize, and troubleshoot load balancer configurations to meet changing business demands.</li></ul>Certificate Management:<ul><li>Oversee the lifecycle management of digital certificates, ensuring secure and uninterrupted communications across internal and external systems.</li><li>Implement best practices for certificate issuance, renewal, and revocation processes.</li></ul>Tanium for Endpoint Security and Endpoint Management:<ul><li>Architect and implement Tanium for comprehensive endpoint management, including vulnerability management, compliance monitoring, and incident response.</li><li>Integrate Tanium with other security tools to enhance overall enterprise security posture.</li></ul><h4>Qualifications and Skills</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>10+ years of experience in IT architecture and infrastructure design, with a strong focus on Microsoft technologies, identity management, and virtualization.</li><li>Expertise in O365, Exchange, Active Directory, Microsoft Intune, Citrix, and associated enterprise technologies.</li><li>Extensive experience with Okta, Microsoft Entra, and identity management solutions (SSO, MFA, IAM).</li><li>In-depth knowledge of F5 load balancers, GPO management, and certificate management.</li><li>Proven experience deploying and managing Tanium for endpoint security and management.</li><li>Excellent problem-solving and troubleshooting skills for complex enterprise systems.</li><li>Strong communication skills with the ability to present technical concepts to both technical and non-technical stakeholders.</li><li>Relevant certifications (e.g., Microsoft, Citrix, Okta, F5) are highly desirable. </li></ul><h4>About STARZ</h4>STARZ (<a href="http://www.starz.com" target="_blank">www.starz.com</a>), a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Annual discretionary bonus and merit increase</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li><li>Tuition Reimbursement (up to graduate degree)</li></ul><h4>Compensation</h4>$109,000 – $172,400<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;&nbsp;

STARZ

Principal IT Solutions Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.American Express has embarked on an exciting transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace join our transformation team. You will join a team of rock star engineers that will deliver the next generation of automation tooling and collaboration software.&nbsp;This automation tooling will support CI/CD within American Express across all platforms. You will work across a wide range of tools and use an even wider range or technologies to deliver world class solutions. The innovations you create will handle the gathering of analytic data across American Express and enable teams to measure end to&nbsp;end product&nbsp;delivery time and create self-service dashboards and reporting. You will create custom solutions using the latest&nbsp;open source&nbsp;technologies to serve our customers within American Express. We will wear many hats; we will work fast and smart and adapt and iterate quickly. Some of the things you will be doing are:&nbsp;<ul><li>Taking your place as a core member of an agile team driving the latest development practices&nbsp;</li><li>Opportunity to work on solutions to enable Cloud Native Engineering&nbsp;</li><li>Writing code and unit tests, working with API specs and automation&nbsp;</li><li>Identifying opportunities for adopting new technologies&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor's degree in Computer Science, Engineering, or a related field followed by 5+ years of experience in a modern development stack (Java, Python or Golang) is required</li><li>Experience in application design, software development, and testing, preferably in an Agile environment</li><li>Hands-on experience in infrastructure engineering and deep understanding of Linux OS</li><li>Hands-on experience of Docker, Kubernetes and OpenShift </li><li>Experience with relational and NoSQL databases, including PostgreSQL,&nbsp;MongoDb, Couchbase, or Cassandra is a plus</li><li>Experience designing and developing REST APIs for high volume clients.&nbsp;</li><li>Experience with continuous integration tools (Jenkins, Gitlab CI) a plus.&nbsp;</li><li>Experience with automated build and test frameworks a plus.&nbsp;</li><li>Aptitude for learning and applying new technologies and translate them into working software.&nbsp;</li><li>Experience with container and container orchestration technologies, such as Docker and Kubernetes, a plus.&nbsp;</li><li>Experience with collaboration tools (GitHub, JIRA, Confluence, etc.), a plus.&nbsp;</li><li>Strong analytical, problem-solving/quantitative skills&nbsp;</li><li>Willing to take risks, experiment, and share fresh perspectives&nbsp;</li><li>Ability to effectively communicate with internal and external teams</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Engineer - Java/Python/Golang

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmexExperience in application design, software development, and testing, preferably in an Agile environment. <ul><li>Experience with relational and NoSQL databases, including PostgreSQL, MongoDb, Couchbase, or Cassandra is a plus. </li></ul><ul><li>Experience designing and developing REST APIs for high volume clients. </li></ul><ul><li>Experience with continuous integration tools (Jenkins, GitHub Actions) a plus. </li></ul><ul><li>Experience with automated build and test frameworks a plus. </li></ul><ul><li>Aptitude for learning and applying new technologies and translate them into working software. </li></ul><ul><li>Experience with container and container orchestration technologies, such as Docker and Kubernetes, a plus. </li></ul><ul><li>Experience with collaboration tools (GitHub, JIRA, Confluence, etc.), a plus. </li></ul><ul><li>Strong ability to develop unique, outside the box ideas </li></ul><ul><li>Strong analytical, problem-solving/quantitative skills </li></ul><ul><li>Willing to take risks, experiment, and share fresh perspectives </li></ul><ul><li>Ability to effectively communicate with internal and external business partners. </li></ul><ul><li>Experience with leading mid size teams</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - CI/CD Solutions Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role ObjectiveThe Tele Account Development Manager is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers.Job ResponsibilitiesPlanning (10 – 20% of time)&nbsp;▪ Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by American Express within territory&nbsp;Relationship management (10 – 20% of time)&nbsp;▪ Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;Client solution (20 – 30% of time)&nbsp;▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;▪ Maintaina high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Partner closely with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit&nbsp;▪ Partner with specialized sales team for product cross-sell (AP Automation), further entrenching clients with use of the American Express suite of products and services&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Relationship management&nbsp;▪ Strong customer relationship building skills to follow through and motivate clients to act&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor's degree required▪ Excellent sales experience, 3 – 5 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industryEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Tele Account Development (Sunrise, FL)

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!As a Quality Engineering Intern based at Rocket Lab’s site in Toronto, Canada, you will have the opportunity to support the Quality Division in Change management through identifying opportunities to optimize configuration management and document control, implementing and improving software solutions to eliminate manual work and improve the speed of consistency of our processes, supporting the successful implementation of quality tools to improve Quality Compliance as well as identifying opportunities to reduce consumer complaints.WHAT YOU’LL GET TO DO<ul><li>As an intern, you will work closely with your mentor and other employees within the department to apply your knowledge and grow your skills both technically and professionally</li><li>Work with a fast-paced group of professionals to apply engineering and industry concepts to solve real challenges</li><li>Attend frequent 1:1’s with mentors and supervisors to facilitate success and learning while providing progress updates</li><li>Enjoy tech talks and network with other interns and employees through social and professional events</li></ul>YOU’LL BRING THESE QUALIFICATIONSIdeal candidates will thrive in ambiguity and are excited to work in small, high-performing teams that are focused on continued learning and growth. Success in this position will be measured by the knowledge and experience you bring to the role, your ability to lead development projects without supervision, and your ability to successfully collaborate across teams to deliver results.<ul><li>Must be enrolled in a bachelor’s, master's or doctorate degree program in an engineering, physics or math discipline and have at least one semester of school remaining post internship</li><li>GPA of 3.0 or above</li><li>3+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<ul><li>GPA of 3.5 or above</li><li>6+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li><li>Experience in python programming</li><li>Experience in manufacturing engineering</li></ul>ADDITIONAL REQUIREMENTS<ul><li>Able to work full-time, on-site for a minimum of 16 consecutive weeks beginning January 2025.</li></ul>COMPENSATION AND OTHER BENEFITS<ul><li>You may be eligible for a stipend to subsidize relocation costs</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Quality Engineering Intern - Spring 2025

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRONNeutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!QUALITY ENGINEER I / II - NEUTRONBased out of Rocket Lab's Headquarters in Long Beach, CA the Quality Engineer - Neutron is responsible for Launch Systems operations including electric pump and engine assemblies at Rocket Lab’s Rutherford and Archimedes Propulsion Production. Focus will be on eliminating mission risks and increasing productivity. You will support the Quality Manager and Production organization, with deliverables required for internal leadership, board of directors, and investors.WHAT YOU’LL GET TO DO: <ul><li>Identify and prioritize risks to mission success.</li><li>Create action plans and lead execution of tasks to resolve problems.</li><li>Steer cross-functional teams to focus on top-impact actions and hold people accountable for achieving expected milestones.</li><li>Support and/or lead process failure mode and effect analysis.</li><li>Drive implementation of built-in quality fundamentals – Check-Do-Check.</li><li>Provide rapid response and problem resolution for containment and risk mitigation activities.</li><li>Identify and categorize quality problems that are impacting the company’s ability to deliver conforming hardware on schedule.</li><li>Lead team to deep dive the top problems and properly identify and resolve the root cause of the issues, applying tools like 5 Whys, Cause and Effect analysis and 8Ds.</li></ul>(This position can be hired as a Quality Engineer I or Quality Engineer II Level)&nbsp;YOU’LL BRING THESE QUALIFICATIONS AS A QUALITY ENGINEER I:&nbsp;<ul><li>Bachelor's in mechanical, aerospace or industrial engineering</li><li>Experience in assembly of electro-mechanical components.</li></ul>YOU’LL BRING THESE QUALIFICATIONS AS A QUALITY ENGINEER II:&nbsp;<ul><li>2+ years of experience in a quality role</li><li>Bachelor's in mechanical, aerospace or industrial engineering</li><li>Experience in assembly of electro-mechanical components.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE: <ul><li>Experience developing new systems and processes.</li><li>GD&amp;T proficient</li><li>Strong data analytics and visualization skills.</li><li>Pareto analysis, root cause and corrective action experience.</li><li>Experience in the aerospace industry or other quality-critical industries.</li><li>Minitab or other statistical software expertise.</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp;&nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$75,000—$115,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Quality Engineer I / II - Neutron

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!While other companies talk about it, we do it!About the RoleThe Team Lead – Propulsion Development Test Engineering, is responsible for leading the test engineering team to develop and test spacecraft propulsion components and systems.This role is mainly focused on our space propulsion systems achieving their functional and performance requirements to the required quality and schedule. The second priority of this role is the engineering work required to meet production quality and rate.The Team Lead has the scope to direct the team's engineering efforts across and outside the direct team in the best interest of the company. Engineering direction and decisions are solved by the lead providing guidance and resource allocations to the rest of the team.Essential Skills<ul><li>5+ years’ industry experience</li><li>Engineering degree (Mechanical / Aeronautical / Electrical)</li><li>Has demonstrated skills within the rocket propulsion industry where applicable to deliver required company outcomes</li><li>Proven track record of leading a team to deliver multiple complete and successful engineering projects from conception to operation</li><li>Strong understanding of engineering fundamentals</li><li>Drive to learn and grow as a Lead and engineer</li></ul>Desired Skills<ul><li>Masters or PhD</li><li>End to end rocket engine development and operation program leadership experience</li><li>Engine and propulsion system hot fire test experience</li><li>Experience handling and operating hazardous propellants</li></ul>Rocket Lab Employee Benefits<ul><li>The opportunity to work on innovative and ground breaking technology</li><li>An employee stock purchase program</li><li>Access to world leading experts to develop your career</li><li>Unlimited barista coffee, fruit, and snacks</li><li>Rocket Lab merchandise – T-shirts, mission patches etc.</li><li>Discounted health insurance with Southern Cross</li><li>Additional parental leave entitlements</li><li>A vibrant team culture with social activities throughout the year</li></ul>If the above sounds like you apply now!WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Principal Development Engineer

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!As a Electrical Engineering Intern based at Rocket Lab’s site in Toronto, Canada, you will have the opportunity to support the Space Systems Division in bringing new reaction wheel and star tracker products to market.WHAT YOU’LL GET TO DO<ul><li>As an intern, you will work closely with your mentor and other employees within the department to apply your knowledge and grow your skills both technically and professionally</li><li>Work with a fast-paced group of professionals to apply engineering and industry concepts to solve real challenges</li><li>Attend frequent 1:1’s with mentors and supervisors to facilitate success and learning while providing progress updates</li><li>Enjoy tech talks and network with other interns and employees through social and professional events</li></ul>YOU’LL BRING THESE QUALIFICATIONSIdeal candidates will thrive in ambiguity and are excited to work in small, high-performing teams that are focused on continued learning and growth. Success in this position will be measured by the knowledge and experience you bring to the role, your ability to lead development projects without supervision, and your ability to successfully collaborate across teams to deliver results.<ul><li>Must be enrolled in a bachelor’s, master's or doctorate degree program in an engineering, physics or math discipline and have at least one semester of school remaining post internship</li><li>GPA of 3.0 or above</li><li>3+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<ul><li>GPA of 3.5 or above</li><li>6+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li><li>Hands on Experience working with hardware (Arduinos, raspberry pi)</li><li>Experience creating circuits</li><li>Experience prototyping with breadboard or breakout board</li><li>Soldering experience</li></ul>ADDITIONAL REQUIREMENTS<ul><li>Able to work full-time, on-site for a minimum of 16 consecutive weeks beginning January 2025.</li></ul>COMPENSATION AND OTHER BENEFITS<ul><li>You may be eligible for a stipend to subsidize relocation costs</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Electrical Engineering Intern - Spring 2025

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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