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ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SOFTWARE ENGINEER II - OPERATIONS SOFTWAREBased onsite at Rocket Lab's global headquarters in Long Beach, CA the Software Engineer II on the operations software teamis responsible for developing and maintaining software that provides display, capture &amp; management of telemetry data, and commanding to enable Electron, Neutron and Photon testing and mission operations. You will support the Operations Software Team and Terrestrial Software organization, with developing and maintaining software required to ensure mission success.WHAT YOU’LL GET TO DO:<ul><li>Develop and maintain software to ingest, process and store telemetry data.</li><li>Develop and maintain user facing software that is used to launch rockets and perform on-orbit operations for spacecraft.</li><li>Perform independent engineering as allocated and may have product ownership as a responsible engineer.</li><li>Develop documentation for operation of software products.</li><li>Coordinate with stakeholders.</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>2+ years of experience and a bachelor’s degree in software engineering, computer science, electrical engineering, OR equivalent years of experience (6+ years of total work experience).</li><li>Experience in Golang Development</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Angular or Typescript development</li><li>User Interface development</li><li>Kubernetes</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;</li><li>Must be physically able to commute to buildings</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$115,000—$140,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Software Engineer II - Operations Software

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!Quality Engineering Lead- Launch SystemsBased out of Rocket Lab's headquarters in Long Beach, CA the Quality Engineering Lead- Launch Systems is responsible for overseeing the introduction and properly implementation of new products and product revisions as related to both Rutherford and Archimedes engines. You will support the Quality Manager and Production organization, with deliverables required for internal leadership, board of directors and investors.WHAT YOU’LL GET TO DO:<ul><li>Develop and implement new Quality Control Processes and Standards.</li><li>Lead, facilitate, and participate in root cause investigations.</li><li>Ensure adherence to QMS policy and procedures within their work center and creation of procedures when needed.</li><li>Efficiently communicate status of evaluation and disposition to leadership.</li><li>Lead and coordinate management of non-conforming hardware, including ticket dispositions, analysis, and improvement projects.</li><li>Lead cost saving initiatives, especially related to product yield.</li><li>Contribute to design reviews to reduce quality risk and time lost due to non-conformances.</li><li>Lead the continuous improvement process in your area using lean tools and techniques such as 5S</li><li>Lead a team of Quality engineers through development and improvement initiatives.</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Bachelor’s degree in mechanical, manufacturing, aerospace, industrial, material sciences engineering, or similar engineering discipline&nbsp;</li><li>5+ years of experience as a quality engineer in mechanical focused manufacturing environment</li><li>Hands-on quality and testing experience</li><li>Strong Knowledge of quality tools such as Lean principles, Six Sigma, Root Cause Analysis and Corrective Action, Advanced Product Quality Planning (APQP), Metrology, Process Failure Mode and Effects Analysis (PFMEA), Control Plans, or various problem-solving approaches.</li><li>3+ years of experience in a leadership position.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Advanced engineering degree (Preferably, Manufacturing, Mechanical, Electrical, or Aerospace)</li><li>Strong GD&amp;T Knowledge</li><li>Experience successfully overseeing developing and introducing new product(s) to production.</li><li>Proven track record of year-on-year product and process improvement activities.</li><li>Conducted both process and design failure modes and effects analysis (FMEA).</li><li>Track record of leveraging new technologies to develop real shop floor solutions.</li><li>Propulsion manufacturing experience and testing highly desirable.</li><li>Experience supporting production of complex, mechanical, or composites systems in high volume work centers and/or during production ramp-up</li><li>Advanced engineering degree (Preferably, Manufacturing, Mechanical, Electrical, or Aerospace)</li><li>Strong knowledge of manufacturing processes common to fluid components</li><li>Experience with assembly &amp; testing of turbomachinery and combustion devices</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. &nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. &nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li><li>Availability to work long hours and weekends as needed based on test and launch schedules&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$95,000—$145,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Quality Engineering Lead- Launch Systems

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and handles bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to gain broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressThe Business Development (Product Focus) internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our ground breaking B2B products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. This role requires you to collaborate with multiple collaborators across the organization. This is a great opportunity to stay on the cutting edge of innovative and disruptive B2B solutions and directly supply to the success of American Express.How will you make an impact in this role?<ul><li>Define the product vision and strategy, go to market and distribution plans, and product value proposition.</li><li>Develop a comprehensive understanding of the merchant &amp; network business and its needs.</li><li>Conduct research on the external/competitive landscape as well as data analysis to help American Express improve performance and drive growth.</li><li>Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and find opportunities to enhance product strategies and roadmaps.</li><li>Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li><li>Collect and synthesize product important metrics, conduct data analytics, and develop robust cases to drive actionable insights and steer the product strategy.</li><li>Design and lead test &amp; learn pilots, and leverage takeaways to refine the product roadmap or improve the customer experience.</li><li>Develop relationships with a variety of internal and external collaborators.</li><li>Help handle external partnerships to drive new opportunities and expand the business.</li><li>Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional collaborators, including development of marketing &amp; servicing materials, and measuring impact post launch</li><li>Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and problems, flesh out use case details, collaborate on new product concepts, and co-develop solutions.</li><li>Handle projects from concept through execution by partnering with the vital teams to shape a rich and engaging customer experience.</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time Master’s or Graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li><li>Experience in the payments industry is a plus</li></ul>Preferred Qualifications<ul><li>Passion for payments and innovation: Passion for emerging payments, FinTech and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.</li><li>Critical thinking:&nbsp;Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.</li><li>Problem solving:&nbsp;Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems. Strategic mentality.</li><li>Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and get results in a fast paced, multi-partner environment with constant change.</li><li>Intellectual curiosity:&nbsp;High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership. Strong analytical abilities.</li><li>Ambitious spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations in order to implement and deliver results.</li><li>Collaborative teammate: Ability to collaborate with internal collaborators and effectively operate in ambiguity, white space, and constantly evolving priorities.</li><li>Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and results for an executive audience.</li><li>Strong customer focus</li><li>Project management skills</li><li>Ability to work independently as well as part of a team</li><li>Ability to problem solve and use data to drive insights</li><li>Demonstrated strategic thought leadership to get results</li><li>A track record of results and desire for continuous learning/improvement</li><li>Ability to multi-task and effectively handle time to deliver timely outputs</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Graduate - 2025 Global Merchant & Network Services Business Development & Product Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, maximising our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to be part of an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressHow will you make an impact in this role?<ul><li>Own project workstreams end-to-end and partner with team on scoping, problem structuring, analysis, research, and presentations</li><li>Lead complex analyses and rigorous research to develop insights and solutions for GMNS’ most critical strategic priorities</li><li>Engage business partners to develop implementable solutions and present recommendations to senior leaders</li><li>Build a strong network and a deeper understanding of American Express’ Merchant and Network business through project work and events with senior leaders</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time MBA or equivalent degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li></ul>Preferred Qualifications<ul><li>Strong problem-solving abilities and quantitative proficiency; intellectual curiosity</li><li>Ability to demonstrate analytics tools to handle data for conducting strategic analyses</li><li>Ability to motivate change, impact, and be adaptable to a wide range of situations</li><li>Excellent social skills – ability to collaborate effectively in a team</li><li>Strong professional presence; effective communication and presentation skills</li><li>A track record of results and desire for continual improvement</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Merchant & Network Services Strategy Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.<h4>Business Unit/Role Specific Info</h4>The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that lead and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and handles bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, demonstrating our modern capabilities to assemble broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to join an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressThe Product Manager internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our groundbreaking digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. The Product Manager role requires you to collaborate with multiple collaborators across the organization to run the end-to-end lifecycle of a product or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly chip in to the success of American Express.How will you make an impact in this role?<ul><li>Define the product vision and strategy, go to market and distribution plans, and product value proposition.</li><li>Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and find opportunities to enhance product strategies and roadmaps.</li><li>Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li><li>Collect and synthesize product important metrics, conduct data analytics, and develop cases to drive actionable insights and steer the product strategy.</li><li>Design and lead test &amp; learn pilots, and leverage lessons to refine the product roadmap.</li><li>Own, maintain, and prioritize the product roadmap including new capabilities, features, enhanced services, expanded markets, product integrations, updates to specifications, decommission of products, etc.</li><li>Partner with Delivery and Technology teams to groom, prioritize, and complete the product backlog in an agile environment.</li><li>Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional collaborators, including development of marketing &amp; servicing materials, and analyzing impact post launch</li><li>Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and difficulties, flesh out use case details, collaborate on new product concepts, and co-develop solutions.</li><li>Lead projects from concept through execution by collaborating with the vital teams to shape a rich and engaging customer experience.</li></ul><h4>This position will be based in New York, NY</h4><h4>Minimum Qualifications</h4><ul><li>Currently enrolled in a full-time Master’s or Graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li><li>Experience in the payments industry is a plus</li></ul><h4>Preferred Qualifications</h4><ul><li>Relevant experience: 3-5 years minimum experience in Strategy, Product Management, Product Development, and/or Management Consulting.</li><li>Passion for payments and innovation: Passion for emerging payments, FinTech and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.</li><li>Critical thinking:&nbsp;Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.</li><li>Problem solving:&nbsp;Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems.</li><li>Project management experience: Superior organizational skills with the ability to autonomously run several initiatives at once and get results in a fast paced, multi-partner environment with constant change.</li><li>Intellectual curiosity:&nbsp;High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership.</li><li>Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations in order to implement and deliver results.</li><li>Collaborative teammate: Ability to collaborate with internal collaborators and effectively operate in ambiguity, white space, and constantly evolving priorities.</li><li>Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and results for an executive audience.</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Merchant & Network Services Product Development Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to join an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressHow will you make an impact in this role?<ul><li>Develop a comprehensive understanding of the merchant &amp; network business and its needs.</li><li>Conduct research on the external/competitive landscape as well as data analysis to develop insights and solutions for GMNS’ most critical strategic priorities</li><li>Engage business and external partners to drive new opportunities and grow the business.</li><li>Develop relationships with a variety of internal and external stakeholders.</li><li>Contribute to the design and execution of critical initiatives and develop/implement tests for effectiveness.</li><li>Help build executive presentations on strategic topics to be shared with senior management and/or partners.</li><li>Build a strong network and a deeper understanding of American Express’ Merchant and Network business through project work and events with senior leaders</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time MBA degree program</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Strong analytical skills</li><li>Strong customer focus</li><li>Project management skills</li><li>Strong communication and presentation skills</li><li>Strategic mentality</li><li>Ability to work independently and collectively</li><li>Ability to problem solve and use data to drive insights</li><li>Demonstrated strategic thought leadership to get results</li><li>A track record of results and desire for continuous learning/improvement</li><li>Ability to multi-task and effectively handle time to deliver timely outputs</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Merchant & Network Services Business Development & Strategy Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, demonstrating our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to be part of an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressThe Global Merchant &amp; Network Pricing (GMNP) team is responsible for the single largest source of revenue for American Express: merchant discount revenue. The team works closely with multiple business partners to determine pricing structures that encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, the team drives merchant revenue and profit growth through customer-centric pricing principles, flexible pricing architecture, and innovative pricing solutions.The MBA Summer Internship Pricing Manager position is responsible for developing actionable insights and providing analytical support for strategic merchant pricing initiatives. This position will work alongside senior leaders in the Pricing and Client Management organizations in a fast-paced environment to support high-profile projects that have significant impact on American Express.How will you make an impact in this role?This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from senior leaders across American Express. The intern should be a dynamic individual who can partner closely with senior leaders and has the right ambition to motivate change. Key responsibilities include:<ul><li>Develop pricing approaches or constructs based on quantitative data analysis and provide recommendations on key financial / commercial terms</li><li>Leverage internal and external data, competitive intelligence, and industry research to inform pricing strategies and maintain pricing integrity</li><li>Evaluate cases for various merchant pricing scenarios, model P&amp;L impacts, and perform sensitivity analyses to drive agile business decisions</li><li>Form collaborations in the Client Management organization that drive team accountability and achieve stated goals</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Bachelor’s degree with 2+ years of professional experience</li><li>Currently enrolled in a full-time MBA degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li></ul>Preferred Qualifications<ul><li>Strategic problem solver with the ability to work through unstructured problems and develop clear, data-driven insights</li><li>Strong relationship management and collaboration skills, with the ability to influence others in situations where there may be different goals</li><li>Creative problem solver who is willing to question traditional ways of doing things and develop new approaches to old challenges</li><li>Excellent communication skills and strong executive presence with the ability to appropriately structure information to drive decision-making</li><li>Self-starter who excels in a fast-paced, dynamic environment that places a premium on getting results</li><li>Strong analytical skills and financial competence, including familiarity with financial modeling and sensitivity analysis in Excel</li><li>Experience in the payments industry or consulting a plus</li><li>SAS / SQL a plus</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visasponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Merchant & Network Services Pricing Deal Work Summer Internship New York, NY

American Express invites you to share your resume so you can be considered for future Manager-level opportunities within our Control Management organization.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the Global Services Group (GSG) Control Management Governance team is to establish the Operational Risk and Controls strategy for GSG, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GSG Control Management is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, GSG Control Manager Governance will:<ul><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Support execution plans for operational risk management within the business unit GSG, including GSG specific guidelines, project plans, etc.</li><li>Implement the operational risk framework to enable effective risk management and decision making in GSG</li><li>Help create GSG-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across GSG through regular communication</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following in a supporting role: Translating operational risk strategy and appetite into execution guidelines; Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds; Implementing the operational risk governance frameworks; Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards; Supporting the operational risk exam management processes</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact senior GSG/tech counterparts</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>ORMCM&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express Future Opportunities:  Manager - Control Management

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.IT SUPPORT SPECIALISTBased onsite at Rocket Lab's Silver Spring, MD facility, The IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. &nbsp;This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.WHAT YOU'LL GET TO DO:<ul><li>Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.</li><li>Is an expert in finding a way to say yes.</li><li>Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.</li><li>Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.</li><li>Helps with problem research and documentation to provide workarounds and fixes.</li><li>Enable on time delivery of Production and Launch services through provision and support of IT systems and services.</li><li>Provide assistance, training and guidance to new starters.</li><li>Report on any new business requirements.</li><li>Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.</li><li>Assist in the development of new systems and networks.</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>High school diploma or GED and 1+ Years’ experience in an IT support or service role.</li><li>Basic understanding and experience in following a framework for service delivery such as ITIL.</li><li>Experience / knowledge of at least 2 of the below:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>virtualization technologies, public / private cloud.</li><li>Active Directory and Group Policy.</li><li>Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc</li><li>Modern web-based applications including hosting, troubleshooting, security, etc.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings.&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

IT Support Specialist

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SPACE SYSTEMS&nbsp;Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.&nbsp;OPERATOR I-IV, PRODUCTIONBased out of Rocket Lab's site in Albuquerque, New Mexico, we’re looking for Operator, Production to join our production team and work in a fast-paced, team-oriented manufacturing environment. Rocket Lab is a leading provider of high efficiency solar cells, solar panels, and composite structural products or satellite and aerospace applications. We’re the world’s only vertically integrated, end-to-end supplier of satellite solar arrays – our space solar products have powered over 1,000 satellites in orbit to date!&nbsp;We have openings that support a variety of different teams, such as Solar Panel Production, Composites Fab Production, and Cell Fab Production. We also offer numerous different assigned shifts:&nbsp;<ul><li>C-Shift: 6:00pm-6:30am Sunday-Tuesday and alternating Saturday&nbsp;</li><li>D-Shift: 6:00pm-6:30am Wednesday- Friday and alternating Saturdays&nbsp;</li><li>4/10 Shift: Monday-Thursday, 10-hour shifts&nbsp;</li></ul>Note: you’ll have an assigned shift, but the training hours may vary from that when you start. Certain shifts may qualify for a shift differential on the base pay, depending on the hours and schedule.&nbsp;&nbsp;(Please note: these positions can be hired at the Operator I through Operator IV level)&nbsp;WHAT YOU’LL GET TO DO:&nbsp;<ul><li>Perform a variety of functions in the production of semiconductor devices, as well as specific process steps in the assembly and test of production units&nbsp;</li><li>Set up and prepare work station/assembly fixtures&nbsp;</li><li>Read and comprehend basic drawings and schematics&nbsp;</li><li>Identify failure discrepancies per visual and/or written descriptions&nbsp;</li><li>Utilize visual aides such as microscopes, visors, and eye loops&nbsp;</li><li>Utilize computer hardware and software, including MS Office&nbsp;</li><li>Collect and record data&nbsp;</li><li>Read and comprehend instructions, short correspondences, and memos&nbsp;</li><li>Work with various kinds of test equipment&nbsp;</li><li>You may be required to operate UV curing systems and thermal curing ovens, as well as measure and pour chemicals, depending on the team/shift you support&nbsp;</li></ul>QUALIFICATIONS YOU’LL BRING AS OPERATOR I:&nbsp;<ul><li>High school diploma or GED&nbsp;</li></ul>QUALIFICATIONS YOU’LL BRING AS OPERATOR II:&nbsp;<ul><li>High school diploma or GED&nbsp;</li><li>2+ years of work experience in a production or manufacturing environment, or other highly regulated industry&nbsp;</li></ul>QUALIFICATIONS YOU’LL BRING AS OPERATOR III:&nbsp;<ul><li>High school diploma or GED&nbsp;</li><li>5+ years of work experience in a production or manufacturing environment, or other highly regulated industry&nbsp;</li></ul>QUALIFICATIONS YOU’LL BRING AS OPERATOR IV:&nbsp;<ul><li>High school diploma or GED&nbsp;</li><li>8+ years of work experience in a production or manufacturing environment, or other highly regulated industry&nbsp;</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE: &nbsp;<ul><li>Knowledge of ESD and cleanroom procedures</li><li>Strong written and verbal communication skills</li><li>Ability to work in a dynamic environment</li><li>Ability to hear and speak effectively before groups of customers and employees</li><li>Capable of multitasking, and working with cross-functional teams</li><li>Experience with computing rate, ratio, and percentages; as well as drawing and interpreting bar graphs&nbsp;</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Repetitive assembly operations, grasping, standing, lifting, bending, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position&nbsp;</li><li>Must be able to move repetitively, bend or twist, and use hands to handle, control, or feel objects, tools or controls&nbsp;</li><li>Must be able to walk or stand for extended periods – 10 hours min &nbsp;</li><li>Must be able to lift up to 25lbs. unassisted&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus&nbsp;</li><li>Manual dexterity to manipulate multiple operations under a microscope, including assembly and testing of small assemblies required along with regular use of hands&nbsp;</li><li>Exposure to dust, fumes, and chemicals which require adherence to exposure safety protocols, procedures and instructions&nbsp;</li><li>Must be able to detect and respond promptly and without assistance to equipment and plant safety alarms&nbsp;</li><li>Noise level in the work environment is usually moderate</li></ul>#RL1WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

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