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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work at Fidelity in Salt Lake City, UT!&nbsp;The RoleAs a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes&nbsp;to ensure they are fully functional, productive, and focused on Sprint goals.Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!The Expertise and Skills You Bring <ul><li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing and utilizing process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul>The TeamFidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery of customer value, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. &nbsp;We are focused on building a highly integrated organization, aimed at maximizing valuedelivery for Fidelity Brokerage.&nbsp; Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.Dynamic Working&nbsp;&nbsp;Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Agile Scrum Master

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.DescriptionThe Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Are you passionate about cutting-edge technology and its potential to transform the financial services industry? Join our Research and Development team within CTO. Our team is dedicated to identifying and exploring new technologies, conducting safe experimentation, and discovering use cases that embrace emerging tech. As a member of our team, you'll have the opportunity to collaborate with forward-thinking professionals, drive impactful change within our organization, and shape the future of Amex technology.This position will support defining the cross-functional strategy for harnessing emerging technologies at American Express including Gen AI by supporting the prioritization of use cases throughout the business, solving for imminent questions for our approach to partnerships and being an external voice for developments and implications.This position will act as a strategic partner and advisor in terms of technology, innovation, intellectual property, know-how, organizational technical core competency, R&amp;D strategy, product commercialization, and program execution. This role works closely with strategic product, technology and venture partners to define the needs being addressed in each R&amp;D program and deliver the concepts, capabilities, designs, and plans to meet these needs. This role will also ensure that R&amp;D projects are delivered on time, in budget and that the products meet specifications.On any given day, you might:<ul><li>Define and socialize impactful business strategies around emerging technologies such as Gen AI.</li><li>Gather leadership support for opportunities and lead external partnerships that will drive meaningful results for the company.</li><li>Support strategic leadership committees in the creation and execution of ambitious tech-first strategies.</li><li>Implement performance transparency of pilots and use cases to ensure success and company resources are deployed most effectively.</li><li>Support internal training, socialization and education of emerging tech such as Gen AI that will empower and foster development of new solutions across American Express.</li></ul>Minimum requirements:<ul><li>4+ years of experience in corporate strategy, product development, management consulting or investment banking preferred.</li><li>Exceptional communication and presentation skills with proven ability to message effectively across levels and tailor complex messages to executive audiences.</li><li>Track-record of successfully supporting strategic initiatives, including the development of business cases. </li><li>Consistent track record managing partners and collaborators to reach in consensus.</li><li>Ability to break down complex problems in simple ways and tell a story with data.</li><li>Software application skills – advanced in Excel and Power Point.</li><li>Bachelor's degree or equivalent in Science, Technology, Engineering or another quantitative field required.</li></ul>Also critical to your success:<ul><li>Interest in emerging technologies with adaptability to a fast-paced learning environment.</li><li>A passion for creating a fun, empathetic work environment where impactful, diverse teams can thrive.</li><li>Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Research and Development Product Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. Within GCS, the Corporate Program Product Management (CPPM) organization spearheads the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market customers.CPPM is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features, and partnerships underpinned by seamless digital experiences. As part of our corporate program, insights are a critical way we deliver value to our clients. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. With this newly created role, the Director, Digital Insights, Product Management, will help lead the strategy, product roadmap, and evolution of our digital insights assets. <h4>Key Responsibilities:</h4><ul><li>Lead strategy, positioning, and roadmap insights products for the G&amp;L and Middle Market segment </li><li>Identify risks and opportunities within our current landscape, setting up governance structures if necessary </li><li>Gain deep understanding of the client to inform key decisions about how insights are structured and delivered </li><li>Lead a team whose current responsibilities include handling digital insights products related to our ESG initiatives</li><li>Build business cases to support strategic investment for future product enhancements in both @Work and other insights investments</li><li>Partner closely with various functional teams including: Product Development (CIPD), GCO, Field, and Marketing</li><li>Develop, own and lead key performance metrics to help ensure performance issues are identified and resolved, and identify impact to revenue</li></ul><h4>Requirements/Qualifications:</h4><ul><li>Courageous thought-leader with a track record of driving thought-provoking strategic roadmaps – from vision to detailed execution</li><li>Sharp commercial savvy and established experience crafting pragmatic/customer-centric strategies</li><li>Proven understanding of our core corporate products and the needs of our Middle Market and Global &amp; Large customers to drive customer-centric solutions</li><li>Solid understanding of and interest in the future of travel and the evolution of the travel ecosystem (e.g., emergence of new disruptors)</li><li>Critical thinker who leads with an external perspective and thrives in a fast-paced environment</li><li>Rigorous and data-centric leader – able to steer towards insight and customer-based decision-making </li><li>Outstanding written and verbal communication skills, with proficiency presenting to executive audiences and leading robust governance forums </li><li>Strong collaborator with the ability to navigate a complex partner map and influence others</li><li>Outstanding people leadership skills developing high-performing teams</li><li>Experience partnering with sales/business development organization and partner management</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity with data analytics and Agile methodologies</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Product Management (Insights)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) division of American Express is the leading provider of payment solutions for all businesses, from small and growing companies up through large corporations. We make it our mission to help our customers get business done. We operate with a customer-first mentality in everything that we do, crafting products and solutions to meet our clients’ unique needs.Within GCS, Corporate Program Product Development (CPPD) is a fast-paced, entrepreneurial team leading digital innovation at American Express. We are responsible for deepening corporate client engagement through our digital and mobile B2B products.CPPD’s Central Program Office is leading an ambitious digital transformation initiative, a critical market for GCS. The team is looking for a PMO to champion this initiative via project management, digital strategy, investment planning, and cross-functional collaboration. The ideal candidate will have an interest in big picture digital product strategy and curiosity for connecting the dots across disparate workstreams &amp; partners.How will you make an impact in this role?<ul><li>Centrally manage a large digital transformation strategy across multiple Product &amp; Engineering teams</li><li>Communicate and collaborate with partners across the organization, including Product, Finance, Sales, Field, Servicing, Compliance, Risk, and Legal</li><li>Maintain a detailed project plan with objectives, requirements, milestones, timeline, and roles &amp; responsibilities</li><li>Build and maintain new processes to drive efficiency across the program</li><li>Create central business architecture for program, translating to clear delivery requirements for Product &amp; Engineering teams</li><li>Identification and remediation of program-level risks, and own reporting activity across all leadership audiences&nbsp; </li></ul>Qualifications:<ul><li>Experience in Program Management and/or Product Management in a matrixed digital organization</li><li>Outstanding partner relationship/influence skills and a consistent track record of getting results through collaboration with internal partners across multiple functions</li><li>High intellectual curiosity, with excellent critical thinking and problem-solving skills</li><li>Passion for creating compelling high-impact strategy to increase customer and business value</li><li>Ability to communicate and collaborate effectively with Engineering and Finance partners</li><li>Highly organized – familiarity with project management techniques, frameworks, and tools</li><li>Thrives in a fast-paced environment and is adaptable to changing needs</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for ongoing collaboration</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>MBA and PMP certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Finance Manager, GABM &amp; EIP Finance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The GABM &amp; EIP team provides the full life cycle of financial support to several functional areas of the company, driving both the financial planning &amp; analysis and decision support aspects for Global Advertising &amp; Brand Management (GABM) and Enterprise Innovation Partners (EIP).&nbsp;The Finance Manager will lead financial processes and perform complex financial analyses for the Global Advertising &amp; Brand Management (GABM) organization of American Express. In addition to driving financial planning &amp; analysis efforts, the Finance Manager will play a critical role in shaping GABM’s investments and overall strategy, enabling effective trade-offs, decisioning, and strategic growth for the organization. This role will have exposure to business partners in GABM and Business Unit Finance groups.The Finance Manager should be a dynamic individual who can communicate effectively with business and finance partners, drive key financial processes, deliver superior analytics, and manage complex tasks in a global organization.Key responsibilities include:&nbsp;<ul><li>Drive monthly/quarterly/annual financial processes by working with GABM business partners, Corporate Planning teams and Controllership</li><li>Partner closely with GABM team on the management of Advertising and Promotion forecasts, investments, and related analysis</li><li>Analyze spend trends while liaising with business partners for in-depth analysis on financial results and assessments</li><li>Partner with Marketing and Finance stakeholders to devise and operationalize robust analytics to enhance the investment optimization processes for brand investments</li><li>Build and maintain complex financial models to support recommendations and provide decision support (e.g. AXP In-house Creative Agency, A&amp;P Investment Optimization)</li><li>Develop presentations and provide insights for senior Finance leaders and GABM business partners</li><li>Build and maintain relationships with key business partners to influence decisions and deliver results&nbsp;</li></ul>Minimum Qualifications:The ideal candidate will possess the following characteristics and skills:<ul><li>4+ years of relevant experience in financial planning&nbsp;</li><li>Solid financial background with proven analytical skills</li><li>Ability to balance multiple priorities simultaneously</li><li>Advanced PowerPoint and Excel skills&nbsp;</li><li>Strong oral and excellent written communication skills</li><li>Ability to concisely and clearly articulate financial concepts to multiple audiences</li><li>Demonstrates critical thinking skills, including providing proactive thought leadership, challenging status quo, and breaking down/solving problems</li><li>Bachelor's degree (Finance or Accounting)</li></ul>Preferred Qualifications:<ul><li>Knowledge of TM1 and Oracle a plus</li><li>Knowledge of SQL is a plus&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Finance, GABM & EIP

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.The Enterprise Data Governance (EDG) team is part of the American Express Data Office, our global data center of excellence responsible for realizing the potential of our data. EDG provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes.The Senior Analyst Data Governance and Policy will be responsible for supporting the Data Governance Policy and Standards, Policy Implementation Process Guidance, and other key instructive and interpretive documentation that enables the organization to manage data as a critical corporate asset. Primary Responsibilities:<ul><li>Supporting the maintenance, implementation and continual updating of the Enterprise Data Governance Policy, Standards and associated documentation.</li><li>Collaborating with key stakeholders including EDG and the Federated Data Offices teams to ensure strategic alignment on policy requirements. </li><li>Providing support in training, communications, and change management related to Data Governance across the Enterprise. </li><li>Providing support for regulatory and audit exams and continuous monitoring over the program.</li><li>Collaborating across cross-functional stakeholders to build a comprehensive project roadmap which sets the overall strategic direction for the initiatives as well as execution details and timelines.</li><li>Supporting creation of materials for regular updates to senior level stakeholders. </li></ul>Qualification Requirements:<ul><li>Prior experience developing and implementing data governance and management practices regarding data governance.</li><li>Knowledge of the financial services regulatory environment including BCBS-239, Dodd-Frank Act, other relevant regulations. </li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability and resiliency</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization’s (GCO) mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:&nbsp;<ul><li>Providing rich work experiences and opportunities for professional development</li><li>Recognizing and rewarding those who drive and deliver results</li><li>Respecting and valuing diversity, integrity, and personal accountability&nbsp;</li></ul>Role &amp; Responsibilities:The Corporate Governance Team of the General Counsel’s Organization is seeking a Director &amp; Counsel, Assistant Secretary to advise on a variety of corporate governance and related matters at the parent level.Here’s just some of what you’ll do in this role:&nbsp;<ul><li>Provide legal counsel and strategic support on a variety of corporate governance matters and disclosure control processes</li><li>Provide legal counsel and strategic support on a wide range of disclosure issues and corporate transactions</li><li>Assist the Corporate Secretary in all corporate secretarial functions with respect to the American Express Company, the publicly traded parent company</li><li>Monitor, review and advise colleagues worldwide on key policy and regulatory issues and evolving disclosure trends</li><li>Assist drafting the American Express Proxy Statement and manage the shareholder proposal process</li><li>Assist preparation for the Annual Meeting of Shareholders</li><li>Provide support for the Board of Directors and executive leadership team on governance- and shareholder-related matters</li><li>Benchmark securities and governance issues providing proactive updates and e-mails/memos to team members</li><li>Draft governance policies, including committee charters and related policies</li><li>Advise on insider trading and Section16 issues</li><li>Act in a leadership role in relation to corporate governance developments and drafting corporate policies and public disclosures</li><li>Advise with respect to executive compensation matters</li><li>Advise on ISS and Glass Lewis and other proxy advisory service positions and corporate responses</li><li>Act as a people leader of certain legal professionals in support of AXP corporate secretarial functions</li><li>Assist with managing Board materials, including agendas, review of presentations, drafting materials for Board and Committee meetings, and taking minutes</li></ul>Minimum qualifications:<ul><li>Bachelor’s degree &amp; J.D.; good standing member of a State Bar Association</li><li>7+ years of related legal experience, ideally at least two years in an in-house legal role</li><li>Demonstrated strong knowledge of board governance, best practices, protocols and procedures</li><li>Expertise on issues of corporate and U.S. securities laws</li><li>Experience with coordination and filing of timely and continuous disclosure documentation with the U.S. SEC, the Federal Reserve and the New York Stock Exchange</li></ul>Preferred qualifications:&nbsp;<ul><li>Business oriented approach to problem solving</li><li>Strong interpersonal skills</li><li>Superior legal and analytic skills</li><li>Excellent legal judgment and drafting skills&nbsp;</li><li>Detail oriented</li><li>High level of personal accountability</li><li>Ability to work well under pressure and to manage heavy workload in a challenging and fast-paced environment</li><li>Ability to build relationships</li><li>Executive presence and excellent oral communication skills</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director & Counsel

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Regional Medical Director, US and Canada will work on the Global Health Services team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person will be responsible for the overall well-being across the region and leading the strategy for the award-wining, best in class Colleague Experience Group (HR) programs, creating a culture of health for colleagues and their families at American Express. From collaborating across markets to build a strong First Aid/AED program, to improving the health and productivity of our colleagues, this role is critical in reinforcing American Express’ culture and values.The Regional Medical Director, US &amp; Canada will also provide leadership and vision to the clinical strategy for the company’s onsite Wellness Centers, regional health resources across our US/Canada markets, Business Continuity (BCP) support and provide guidance for the safe reopening of our offices.&nbsp;How will you make an impact in this role?<ul><li>Lead a medical team of Nurse Practitioners, Registered Nurses and Administrative Assistants in 5 US and Canada onsite Wellness Centers delivering safe, high-quality patient care and emergency response that meets recognized standards of excellence.</li><li>Work collaboratively with executives and clinical leaders to develop and implement strategic plans that elevate the quality and efficiency of care delivery.</li><li>Deliver services that provide access for colleagues to support prevention and compliance in their overall health care needs such as administration of business travel consultation and vaccinations, Allergy shots, phlebotomy services.&nbsp;</li><li>Ensures standards of patient care through Quality Assurance monitoring</li><li>Ensure regulatory compliance requirements are up to date and executed in each department such as OSHA mandated programs, Medical Waste, Quality Assurance monitoring, CLIA and medical licensing.&nbsp;&nbsp;</li><li>Develop and delivery evidence-based health and wellness programs that foster a culture of continuous improvement and health such as annual physicals, screening programs, annual seasonal flu clinics and collaboration with 3rd&nbsp;party providers to provide extended services.&nbsp;&nbsp;</li><li>Plan and operates all aspects of the clinics’ needs within approved budget.</li><li>Global Program support: Collaborate with 3rd&nbsp;party provider to delivery medical consultation and international travel emergency support for all colleagues while on business travel.</li><li>Develop and implement clinical policies and procedures that align with the organization's vision and objectives.&nbsp;&nbsp;Review department standing operating procedures, update and share changes with staff.</li><li>Collaborate with other leaders to develop and maintain effective clinical performance metrics.</li><li>Participate in strategic planning and decision-making at the executive level, working closely with other senior leaders.</li><li>Act as a liaison between medical staff and other departments, including finance, human resources, and legal</li><li>Stay current with the latest trends and innovations in healthcare, and foster a culture of ongoing learning and development among the medical staff</li><li>Promotes patient satisfactions through department utilization surveys and handles escalated issues or inquires.</li><li>Addresses staff issues involving all healthcare and non-clinical personnel</li><li>Provide leadership and support for medical staff recruitment, retention, professional development, and performance management</li><li>Electronic Medical Records:&nbsp;&nbsp;Provide vendor oversight, develop, and maintain system to capture utilization and outcomes for reporting.</li></ul>Minimum Qualifications <ul><li>Must have a Bachelor of Nursing (BSN) or a Nurse Practitioner (NP) or a Medical Doctor (MD) degree or equivalent; all with a strong occupational medicine industry experience.</li><li>Minimum of 10 years of clinical experience in a healthcare setting, including at least 5 years in a leadership role.</li><li>Experience with managing third party Occupational Health providers and/or vendors that support the clinical operations of clinics. </li><li>Proven track record of successfully managing medical staff and driving clinical excellence</li><li>Demonstrated experience in strategy development, execution and delivery of outcomes</li><li>Adept at navigating nonclinical company and clinical regulatory requirements.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.&nbsp;Strong presentation skills.</li><li>Demonstrates&nbsp;a&nbsp;good&nbsp;balance&nbsp;of&nbsp;leadership&nbsp;and&nbsp;direction and&nbsp;has&nbsp;strong&nbsp;skills&nbsp;in&nbsp;managing&nbsp;diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Manage department budgets and administrative roles.</li><li>Ability to work flexible hours across different time zones. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Regional Medical Director - US & Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Director, Leave of Absence (LOA) US and Canada will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person is responsible for strategic leadership, management, and continuous improvement of the disability and leave of absence policies and programs for colleagues in the US and Canada. This role will be part of the Colleague Experience Group (HR), collaborating with numerous internal and external stakeholders and leading a team to lead policy and program offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic and complex leave of absence program.How will you make an impact in this role?<ul><li>Lead and inspire the U.S. and Canada LOA teams, driving strategic vision and operational excellence. </li><li>Oversight of all aspects of both the US and Canada disability plan, company leave of absence policies, legislative leaves, and accommodation programs within the organization.</li><li>Program Design and Implementation: Develop and implement strategic plans for disability, leaves, and accommodation programs. Evaluate existing programs and identify areas for improvement. </li><li>Develop and implement long term strategies for both the US and Canadian disability landscape by adhering to federal, state and legislative regulations along with company’s standalone policies such as Salary Continuation, Parental Leave, etc. </li><li>Working directly with the Colleague Total Rewards and Well-being team to design, implement, execute, and evaluate clinical programs for the health plan and broad-based wellness programs.</li><li>Third-party relationship management for leave administrators </li><li>Collaborate with internal and external partners on new and existing LOA and Salary Continuation policies and US Workers Compensation</li><li>Create a streamlined accommodation process for colleagues and leaders in support of the Americans with Disabilities Act (ADA), Accessible Canada Act (ACA) and Accessibility for Ontarians with Disabilities Act (AODA).</li><li>Maintain current knowledge of industry best practices, legislative changes, and periodic market evaluations, to ensure programs are effective and compliant.</li><li>Provide consultation to create lifecycle process for new and updated policies and procedure guide/SOP for LOA administration.</li><li>Manage ongoing training and education to leaders and other key stakeholders; ensure high levels of collaboration and awareness of Company policies and processes.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Human Resources, Disability Management, Occupational Health, or strong background in disability case management and vendor oversight.</li><li>8+ years of industry experience in managing disability, leaves, and accommodation programs.</li><li>In-depth knowledge of US ADA, federal, state and local as well as Canadian provincial, ACA and AODA laws and regulations related to disability, leaves, and accommodations.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Strong presentation skills </li><li>Proven experience in coaching and training staff, HR and front-line leaders on process and best practices.</li><li>Demonstrates a good balance of leadership and direction and has strong skills in managing diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Ability to handle escalations and resolve issues in a timely and effective manner.</li><li>Experience in vendor management and contract negotiations.</li><li>Proficiency in using HR information systems and other relevant software.</li><li>Strong attention to detail and ability to prioritize tasks in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>Work in a collaborative team environment. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Leave of Absence - US and Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This Sr. Client Manager (CLM) position is responsible for managing a portfolio of approximately 100 merchants&nbsp; from B2C and B2B companies representing approximately $1.1B in annual American Express charge volume.&nbsp; These are well-known brands across various industries and verticals including &nbsp;wholesale medical, wholesale professional services, restaurants, retail, and wholesale industrial services. Responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity.&nbsp; This includes establishing deep, mutually beneficial, and profitable, relationships with the merchants and driving incremental revenue to the merchant and Amex.&nbsp; By understanding the merchant's organization and industry and applying knowledge of American Express, CLMs serve as consultants within Amex to develop and sell customized Amex solutions that help merchants manage and optimize their investments, payment processing and card acceptance experiences.&nbsp;&nbsp;Do you enjoy a dynamic, collaborative work environment where you can make a mark?&nbsp; Are you someone who knows how to drive significant business results and new partnerships?&nbsp; Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused?&nbsp; If so, this role is for you.&nbsp;In this role, the responsibilities are to:&nbsp;<ul><li>Manage a portfolio of approximately 100 strategic cross-industry merchants.&nbsp;&nbsp;</li></ul><ul><li>Establish and build strong relationships through consistent in-person interaction with merchants regarding their business model, industry, marketplace, etc.&nbsp;</li></ul><ul><li>Elevate, expand depth and breadth of C-Level, Finance, Treasury, Sales and Marketing Relationships within portfolio with focus on leveraging those relationships to drive revenue for Amex.&nbsp;</li></ul><ul><li>Identify and expand existing business relationships, increase acceptance with Merchants, and develop strategic portfolio / account plans.&nbsp;</li></ul><ul><li>Provide proactive consultation to drive business growth and improve customer satisfaction.&nbsp;</li></ul><ul><li>Develop and execute strategic account plans to grow Amex revenue, market share, and profitability.&nbsp;</li></ul><ul><li>Increase Amex relevance by consistently and effectively communicating the value story.&nbsp;</li></ul><ul><li>Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline.&nbsp;</li></ul><ul><li>Build and leverage relationships with internal network to efficiently execute against account growth plans.&nbsp;</li></ul><ul><li>Increase Merchant Satisfaction (NPS score).&nbsp;</li></ul>Minimum Qualifications<ul><li>Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio.&nbsp;</li></ul><ul><li>Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach.&nbsp;</li></ul><ul><li>Excellent financial skills, strong qualitative and analytical skills, and the ability to prepare financial analysis to support value propositions and support growth proposals.&nbsp;</li></ul><ul><li>Strong negotiation, influencing and collaboration skills are required.&nbsp;</li></ul><ul><li>Highly customer focused, a self-starter and a results-driven individual.&nbsp;</li></ul><ul><li>Ability to articulate value proposition and connect it to the customer’s business model.&nbsp;</li></ul><ul><li>Strong presentation/negotiation skills and the ability to build rapport and credibility.&nbsp;</li></ul><ul><li>Proven success of influencing and collaborating with C-level decision makers.&nbsp;</li></ul><ul><li>Excellent oral/written communication and be proficient in MS Office applications.&nbsp;</li></ul><ul><li>Minimum of 5 years of proven success in account management/sales and portfolio planning preferred.&nbsp;</li></ul><ul><li>Ability to communicate frequently, candidly, and clearly. Ability to listen and adapt/pivot approach.&nbsp;</li></ul><ul><li>Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.&nbsp;</li></ul><ul><li>Bachelors Required. </li><li>Position is virtual with candidate residing in Philadelphia, PA. Travel to Western PA is required.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.<ul><li>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.</li></ul>

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