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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.What would you do every day as a Customer Care Professional?·Service inbound calls while consulting Corporate and Small Business Card Members to learn about their needs and recommend the right American Express benefits or services.·Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefits, and other elements of American Express Corporate Card services.·Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customer service.·Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment.·Document necessary account information according to established policies and procedures. Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices.Minimum Qualifications·Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication·Proven success in a customer service call center environment (two years+)·Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based&nbsp; environment·Open Availability for scheduling·High School diploma or equivalent required. Bachelor's degree preferred; education benefits availableSalary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:· Competitive base salaries&nbsp;&nbsp; &nbsp; &nbsp; · Bonus incentives&nbsp; · 6% Company Match on retirement savings plan&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free financial coaching and financial well-being support&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;&nbsp; ·&nbsp; 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;&nbsp; &nbsp; &nbsp;·&nbsp; Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free and confidential counseling support through our Healthy Minds program&nbsp; &nbsp; &nbsp;· Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: &nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Hybrid Customer Care Pro- Corporate Card Member

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Product Management and Lending organization is focused on developing innovative products and evolving the portfolio in a way that transforms how American Express meets Cardmember borrowing needs in a constantly evolving landscape. Pay Over Time team within PML leads offering our Charge Cardmembers enhanced payment flexibility and fulfill our Cardmembers borrowing needs.This Manager will play an integral role in this payment flexibility journey, helping to grow our share of lend &amp; drive engagement through strategic analytics and portfolio monitoring.Responsibilities:<ul><li>Conduct analyses to identify growth opportunities using internal and external information</li><li>Develop and lead effective portfolio monitoring tools and share key insights and trends with leadership and partners</li><li>Understand economics and track performance for lending growth levers such as POT limit, pricing offers, MR offers</li><li>Develop portfolio growth decomposition framework and supervise performance against financial plan</li><li>Collaborate with key partners including Risk, Pricing, Finance, Premium Products and Marketing</li></ul>Minimum Qualifications:Customer Centric: You strive to understand CM behavior and constantly put yourself in CMs’ mindsetStrategic: You are intellectually curious and have outstanding problem-solving skills to use your understanding of customer engagement, marketing KPIs, lending economics to help unlock valueInnovative and Creative: You are not afraid to test and apply new knowledge and experiences to address evolving CM borrowing needs in innovative and creative waysCollaborative: You are known for your thought-leadership with the ability to engage, influence, and encourage cross-functional partners to drive collaboration and develop shared visionMethodical: You are a strong project manager with a keen attention to details and excellent organization skills who knows when/where/how to prioritize optimally and courageouslyTechnical: Prior knowledge of SQL/HIVE and/or Python is preferredSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Pay Over Time Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.About the OrganizationGlobal Risk, &amp; Compliance (GRC) group is the independent risk management (Second Line) organization within American Express and is headed by the Chief Risk Officer (CRO).GRC provides oversight as well as governance of risks and ensure the company operates in a safe and sound manner within global regulatory expectations.The Information Security Risk Director is a leadership position within GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) team. The Director will lead a team of colleagues who execute independent risk management activities for assigned cybersecurity processes as well as lead CTRRO’s data and automation capabilities. The role reports into the Vice President of CTRRO, who reports into the Head of CTRRO and Vendor Risk Oversight, who reports into the EVP of Enterprise Risk Management.Job Responsibilities<ul><li>Lead and nurture a global team of four to six direct reports and maintain performance management for assigned colleagues</li><li>Lead execution of risk assessments, monitoring, and reporting over assigned cybersecurity processes, such as vulnerability management</li><li>Identify and apply thought leadership, best practices, and emerging trends </li><li>Lead gap assessments per laws, regulations, and regulatory guidance as well as industry frameworks and company policies</li><li>Demonstrate high level of curiosity to learn and willingness to present an effective credible challenge</li><li>Identify issues for control failures or gaps and execute issue management until closure </li><li>Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization.</li><li>Lead CTRRO's data strategy, including analysis and creation risk metrics (KRIs/KPIs), direction of enhancement of the team's GRC modules and capabilities, query cyber data warehouses, and building risk dashboards and reporting.</li></ul>Job Qualifications<ul><li>BA or BS in Cybersecurity, Information Systems, Computer Science, Data Science, or related field is preferred&nbsp;</li><li>Must have relevant Cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Minimum eight years of experience in relevant fields such as technology audit, risk, cybersecurity, or information technology, with minimum of 3 years leading others&nbsp;</li><li>Prior experience in cybersecurity and information technology is preferred</li><li>Prior experience in creating or directing development of automation capabilities, GRC tools, big data platforms, KRIs/KPIs</li><li>Prior experience in applying cybersecurity concepts and countermeasures in public cloud environments</li><li>Demonstrated expertise in using regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK) to audit cybersecurity controls</li><li>Knowledge of current cybersecurity industry trends and events and experience in applying evolving trends to audits, assessments, or lessons learned</li><li>Demonstrated proficiency in translating cybersecurity concepts for public cloud environments</li><li>Proven ability to lead projects and initiatives that drive performance&nbsp;</li><li>Demonstrated track record of integrity, effective communication, innovation, and excellence&nbsp;</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Information Security Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Business Blueprint aims to serve American Express Small Business customers in managing their cash flow needs through a differentiated set of products like Business Line of Credit, Business Checking, and small business Cards.The Director-Digital Product Management - Business Blueprint Account Services and Cross-boarding oversees the end-to-end development and management of key customer-facing journeys including our cross-boarding funnel that enables seamless multi-product adoption as well as our Account Services functions which enable customers to access, verify and edit their demographic data. This role focuses on collaborating with engineering, design, fraud-risk and compliance partners to design secure and frictionless experiences. This role also oversees customer notification preferences and access to important account alerts.Key Responsibilities:<ul><li>Develop and implement a strategy for a seamless digital cross-boarding experience that enables existing customers to apply for additional products without re-entering their personal information.</li><li>Design a future roadmap for bundled and/or sequential product applications where customers can apply for multiple products simultaneously, enhancing cross-selling potential.</li><li>Focus on reducing steps, friction, and customer effort throughout the product application process with an emphasis on A/B testing.</li><li>Spearhead and advocate for consolidated customer and business demographic information across all small business products.</li><li>Collaborate with product and compliance teams to implement robust validation rules that are streamlined across the products to ensure the accuracy and legitimacy of demographic data at the point of entry and update.</li><li>Lead 2 to 3 Managers/Sr Managers to be a high performing productive team</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in some combination of product strategy, product development, strategy, or financial services.&nbsp;</li><li>Track-record of successfully supporting strategic initiatives, including the development of business cases.</li><li>Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.</li><li>Ability to break down complex problems in simple ways and build enthusiasm around a strategic initiative.</li><li>Experience coordinating between Product, Business and Technology teams to define, prioritize, &amp; deliver projects.</li><li>Self-starter and determined, with a willingness to learn and adapt to new responsibilities.</li><li>Comfort in a fast-paced and high growth environment.</li><li>Effectively challenges the status quo and able to respectively voice a contrasting point of view.</li><li>Software application skills – proficiency in Excel, PowerPoint, Jira, Tableau and other product analytics tools.</li></ul>Preferred Qualifications:<ul><li>Analytical and Problem-Solving Skills: Experience in using data and analytics to optimize product experiences and decision-making.</li><li>Leadership &amp; Collaboration: Proven ability to lead cross-functional teams, align partners, and drive complex projects to completion.</li><li>Operate Autonomously: Takes a project from concept to delivery. Able to prioritize in ambiguous situations.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.</li><li>Flexibility/Adaptability: Adapts to quickly changing priorities and conditions; copes effectively with complexity and change.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Digital Product Management - Business Blueprint Account Services and Cross-boarding

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives. The Manager will be responsible for managing operational deliverables that mitigate risk across multiple processes within CA&amp;C, including but not limited to, comprehensively documenting in the Process Risk Self-Assessment (PRSA) all controls and tests to exhibit how CA&amp;C is mitigating risks.How will you make an impact in this role?<ul><li>Manage the completion of multiple Process Risk Self-Assessment (PRSA) refreshes and development that are subject to defined due dates</li><li>Evaluate PRSA risks, controls, and tests for accuracy, completeness and applicability to mitigating linked risks</li><li>Facilitate risk remediation efforts for all Operational Risk Events (ORE)</li><li>Manage Compliance, Privacy, Operational Risk Governance Group (ORGG) PRSA and Global Records Management Review Action Items</li><li>Assess, develop action plans and monitor action plan completion for Regulatory Change Management (RCM) items LOBCO deemed applicable while integrating RCMs across all applicable PRSA’s (ie Accessibility, etc)</li><li>Collaborate with colleagues across CA&amp;C Operations team, 2nd&nbsp;Line of Defense teams and other CA&amp;C colleagues in developing and documenting processes that mitigate risks</li><li>Execute CA&amp;C Business Self testing / Control Assertions / Annual Certifications processes</li><li>Participate in and manage CA&amp;C projects related to risk management or governance initiatives</li></ul>Minimum Qualifications<ul><li>5+ years experience in Risk Management and/or Process Management </li><li>Proven success at managing multiple deliverables and priorities within a defined timeline / deadline and under pressure</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Ability to understand the underpinning of processes and determine root causes of issues</li><li>Strong business acumen and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li></ul><ul><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree</li></ul>Preferred Qualifications<ul><li>MBA or advanced degree </li><li>Strong understanding of American Express Operational Risk program</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Risk Management

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.SENIOR NETWORK SECURITY ENGINEER Located onsite at Rocket Lab Headquarters in Long Beach, CA, the Senior Network Security Engineer will be responsible for the designing, implementing, and maintaining our organization’s network security infrastructure. These systems include support of the infrastructure required for critical systems at related sites such as Long Beach, Denver, Baltimore, Wallops Island, Stennis Space Center, and Albuquerque. The ideal candidate will have a strong background in network engineering with a focus on 802.1X deployment and management, NIST 800-53 network security controls, and experience supporting Darktrace.WHAT YOU’LL GET TO DO:<ul><li>Deploy and maintain 802.1X authentication across our network infrastructure.</li><li>Implement and manage NIST 800-53 network security controls to ensure the highest level of security for our network.</li><li>Provide support for Darktrace systems and contribute to the continuous improvement of our network security posture.</li><li>Conduct network security threat hunting activities to proactively identify potential threats and vulnerabilities.</li><li>Lead incident response efforts, including the investigation and remediation of network security incidents.</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>5+ years of network security experience, and a bachelor’s degree; or equivalent years of work experience (9+ years total experience).</li><li>Experience in network security authentication implementation and management.</li><li>Strong understanding of security protocols and encryption methods.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings.&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$115,000—$150,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Senior Network Security Engineer

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!As a Propulsion Intern based at Rocket Lab’s site in Long Beach, California, you will have the opportunity to support the Neutron team. From designing and testing Neutron’s structures and components, to firing up its new Archimedes engines, to setting up Neutron’s launch pads and test sites across the United States, joining the Neutron team is your opportunity to help launch a new large rocket for the very first time.WHAT YOU’LL GET TO DO<ul><li>As an intern, you will work closely with your mentor and other employees within the department to apply your knowledge and grow your skills both technically and professionally</li><li>Work with a fast-paced group of professionals to apply engineering and industry concepts to solve real challenges</li><li>Attend frequent 1:1’s with mentors and supervisors to facilitate success and learning while providing progress updates</li><li>Enjoy tech talks and network with other interns and employees through social and professional events</li></ul>YOU’LL BRING THESE QUALIFICATIONSIdeal candidates will thrive in ambiguity and are excited to work in small, high-performing teams that are focused on continued learning and growth. Success in this position will be measured by the knowledge and experience you bring to the role, your ability to lead development projects without supervision, and your ability to successfully collaborate across teams to deliver results.<ul><li>Must be enrolled in a bachelor’s, master's or doctorate degree program in an engineering, physics or math discipline and have at least one semester of school remaining post internship</li><li>GPA of 3.0 or above</li><li>3+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<ul><li>GPA of 3.5 or above</li><li>6+ months of applied engineering experience (internship, laboratory, and personal/team project experience is applicable)</li></ul>ADDITIONAL REQUIREMENTS<ul><li>Able to work full-time, on-site for a minimum of 12 consecutive weeks beginning May or June 2025</li></ul>COMPENSATION AND OTHER BENEFITS<ul><li>Pay Range CA: $28.00 USD Hourly</li><li>You may be eligible for a stipend to subsidize relocation costs</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$28—$28 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Propulsion Intern- Summer 2025

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Consultant - Paid Training

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives..<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Compensation:$2,858 - $8,700 MonthlyThe expected annual salary for this role is between , dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Inspect every service repair order and/or parts invoice for proper completion and accuracy</li><li>Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies</li><li>Calculate the materials charge applicable for each order</li><li>Calculate the taxes to be charged on the categories of goods or services taxed in the local area</li><li>Collect the total retail charges from the customer in cash, check or authorized charge account</li><li>Provide the customer with the proper change and/or receipt</li><li>Complete the accounting section of the repair order as directed by the controller</li><li>Update the customer's service history file according to the procedures specific to the department's service history system</li><li>Deliver to the accounting department all repair orders and parts invoices closed during the business day</li><li>Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle</li><li>File repair orders as directed by the service department manager</li><li>Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available</li><li>Control and turn into the business office any sublet bills associated with the repair orders</li><li>Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines</li><li>Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers</li><li>Perform any other administrative tasks as directed by management</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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