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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization. The Manager - AML Risk will manage several responsibilities and play a crucial role in ensuring GFCC achieves its strategic priorities efficiently and effectively within our federated financial crimes model by collaborating with business partners and GFCC colleagues to assess and mitigate money laundering risks associated with products issued by American Express. They will provide oversight and linkage between a variety of GFCC work efforts across various stakeholders. The Manager will support risk assessment efforts, oversight of transaction monitoring and customer risk rating processes, data analysis and assessments, and issue management among other things.How will you make an impact in this role?The Manager - AML Risk will provide oversight of U.S. market products and services issued by TRS and AENB. The qualified candidate will support enhancements to the BSA/AML Program and be part of a team responsible for the assessment of AML risk across multiple products, understanding how the products are designed and used by customer to identify controls necessary to mitigate those risks. The individual will also be responsible for providing expert AML advisory to the relevant business lines, working closely with both Line of Business Compliance Officers and Product teams, as needed.<ul><li>Create process flows for all relevant transaction types and identify potential risks to the AML program. </li><li>Partner with process owners and Compliance colleagues to identify and develop controls to mitigate AML risks. </li><li>Provide oversight of the transaction monitoring and customer risk rating processes</li><li>Support and provide input on the money laundering, sanctions, and anti-corruption risk assessments to ensure risks are properly assessed and documented</li><li>Monitor and track risk events and corrective actions that impact GFCC and oversee the process for sharing the details with GFCC leadership</li><li>Collaborate with team members to support the maintenance of a complete inventory of products, services, and features overseen by the U.S. AML team. </li><li>Support the maintenance of a comprehensive AML risk taxonomy including inherent risks and mitigating controls</li><li>Develop and maintain targeted risk assessments to identify exposure to FinCEN’s national strategic AML priorities </li><li>Monitor and oversee post-implementation control monitoring for new U.S. products to ensure control effectiveness &nbsp; &nbsp;&nbsp;</li><li>Support management of strategic projects related to the BSA/AML Program</li><li>Support the BSA/AML Program’s involvement in the financial crimes’ component of the new product approval process</li></ul>Minimum Qualifications<ul><li>Bachelor's degree required; Master's degree or equivalent experience&nbsp;</li><li>Minimum of five years professional experience, with at least three years in any of the following: BSA-AML compliance, law enforcement, general compliance, audit, risk assessment, or project management. </li><li>Familiarity with the assessment of inherent product risks and regulatory requirements (BSA/AML experience preferred)</li><li>Keen attention to detail in analysis and documentation</li><li>Proven analytical and problem-solving skills</li><li>Experience evaluating control environments and conducting gap assessments</li><li>Effective communication and excellent writing skills</li><li>Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment</li><li>Experience with documentation of complex processes and controls</li><li>Strong written and verbal communication skills</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li></ul>Preferred Qualifications :&nbsp;<ul><li>CAMS Certification a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express products and services. You will play an influential role working closely with colleagues in other Risk Management teams, Marketing, Finance, Servicing, Legal, Compliance, Banking, and Technology to create world-class strategies and capabilities.This critical team is responsible for managing enterprise risks through the customer lifecycle and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine&nbsp;learning-powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.This team is structured under two core functions:&nbsp;<ul><li>Credit Risk Strategy:&nbsp;Monitor credit portfolios and optimize profit-based risk management decisions at all stages of the customer credit lifecycle</li><li>Fraud Risk Strategy:&nbsp;Develop fraud prevention strategies on behalf of our customers</li><li>Risk Capabilities:&nbsp;Develop technical solutions and capabilities to manage data and execute credit and fraud risk strategies&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in field required (e.g., Finance, Statistics, Economics, Engineering, or Operations Research)</li><li>1+ years’ experience in either of the two core teams</li><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Ability to integrate with cross-functional business partners worldwide</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python</li><li>Knowledge of MS Office – PowerPoint, Excel</li></ul>Preferred Qualifications<ul><li>Advanced degree&nbsp;(e.g., MS, PhD, or MBA)&nbsp;is a plus but not required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.We are looking for an&nbsp;iOS&nbsp;Engineer to work on mobile applications that are used by tens of millions of American Express cardholders around the world. We want someone with strong technical skills and creativity; someone who enjoys solving tough problems and working with innovative technologies. This person should not be shy about sharing their ideas and be obsessive about user experience and beautiful code.&nbsp;You will be working in a fast-paced small-team environment with the stability of working as part of a Fortune 100 company. Your primary responsibility will be to work on a small team of designers, product owners, QA, and engineers developing and improving features. You should be familiar with modern software development methodologies popular in&nbsp;iOS&nbsp;and be able to dive deep and rapidly iterate on ideas with your team despite some ambiguity.&nbsp;Relevant experience and skills&nbsp;<ul><li>Building&nbsp;iOS&nbsp;Applications&nbsp;</li><li>Writing &amp; Deleting code&nbsp;</li><li>Build tools like&nbsp;Tuist,&nbsp;xcodebuild, GitHub Actions, and Circle CI&nbsp;</li><li>Continuous Integration patterns&nbsp;</li><li>Finding and fixing bugs&nbsp;</li><li>Functional&nbsp;coding patterns&nbsp;</li><li>Performance Analysis and Optimization&nbsp;</li><li>Dealing with&nbsp;Objective-C&nbsp;legacy code&nbsp;</li><li>Unit &amp; Integration Tests&nbsp;</li><li>Open Source&nbsp;&nbsp;</li><li>Working in a globally distributed team&nbsp;</li><li>Self-starting and good at time management&nbsp;</li><li>Integrating with bespoke lovingly hand-crafted backend services from the days of yore.&nbsp;&nbsp;</li><li>Designing solutions for open ended problems&nbsp;</li><li>Bachelor’s degree in Computer Science or related field, or equivalent experience.</li></ul>Relevant technologies that you may encounter on our team&nbsp;<ul><li>UIKit&nbsp;</li><li>MVVM&nbsp;&nbsp;</li><li>REST APIs&nbsp;</li><li>RAML API Documentation&nbsp;</li><li>Danger&nbsp;</li><li>μFeatures&nbsp;Architecture</li><li>Swift</li><li>Objective-C&nbsp;(in decreasing quantities!)</li><li>GitHub Actions</li><li>Circle CI</li><li>XCTest&nbsp;/&nbsp;XCUITest</li><li>Tuist&nbsp;</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

iOS Engineer - Enterprise Mobile Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoAmerican Express is on a mission to provide the world’s best customer experience every day. Rooted in this vision is the work of the Technology Risk &amp; Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve our mission!This position is a 10-week summer internship opportunity to demonstrate knowledge gained and apply it in a dynamic, hard-working Technology Risk &amp; Information Security team! Responsible for assisting with activities designed to systematically run information security, such as security investigations, intelligence, assurance, and/or other project oversight, including developing standard methodologies for information security standards and handling IT controls and compliance with regulatory guidance.How will you make an impact in this role?<ul><li>Security Incident Response/Threat Intelligence &nbsp;</li><li><ul><li>Act as the front line of defense at American Express protecting the brand, employees, assets and card members across the globe against threats 24/7/365 &nbsp;</li><li>Minimize risk of cyber attacks and focus on detection and response of threats &nbsp;</li><li>Monitor, detect, and respond to security events and incidents that affect AXP globally &nbsp;</li></ul></li><li>Infrastructure, Application, Network, Cloud, &amp; AI/ML Security &nbsp;<ul><li>Drive risk reduction through the rapid identification and remediation of vulnerabilities across the company&nbsp;</li><li>Deliver secure network solutions that enable secure operations and highly available products and services for our customers &nbsp;</li><li>Safeguard AXP data, customers, and brand through continuous monitoring and testing of production application environments &nbsp;</li></ul></li><li>Data Loss Prevention &nbsp;<ul><li>Protect our customers, partners, and colleagues from the loss of sensitive information through normal business processes and/or malicious actors &nbsp;</li><li>Monitor and block sensitive data loss where legally permissible &nbsp;</li></ul></li><li>Identity and Access Management/Authentication &nbsp;<ul><li>Deliver centralized Enterprise Identity and Access Management products &nbsp;</li><li>Provide authentication, authorization, and full lifecycle management capabilities &nbsp;</li><li>Reduce, manage, and monitor risk associated with identity and access to AXP resources &nbsp;</li></ul></li><li>Cryptography/Encryption Services &nbsp;<ul><li>Protect all forms of sensitive information, on all platforms, resulting in protection of the Brand and information assets, and regulatory compliance &nbsp;</li><li>Deliver cryptographic and key management solutions, and manage and operate secure cryptographic platforms &nbsp;</li><li>Drive continuous enhancement to data protection  &nbsp;</li></ul></li><li>Governance, Risk, Compliance &nbsp;<ul><li>Bridge traditional boundaries between cyber and IT risk and growing partnerships with IT and the business to drive risk reduction in the company&nbsp;</li><li>Innovate Risk Management through enhancements in tooling and automation of processes; expand the capabilities of technology risk management &nbsp;</li><li>Extend risk management and control expertise beyond the information security domains into IT development organizations and the business &nbsp;</li></ul></li><li>Cyber &amp; Technology Risk Analytics &nbsp;<ul><li>Develop and implement advanced machine learning models that identify patterns, anomalies, and potential cyber threats, providing real-time insights to enhance American Express's security posture&nbsp;</li><li>Collaborate with cross-functional teams to build customized data-driven solutions that drive actionable recommendations, enabling these teams to make more informed decisions&nbsp;</li><li>Help build the future by designing and leveraging Generative AI products for our Cyber Security Teams to increase workplace efficiency and consistency&nbsp;</li></ul></li></ul>Minimum Qualifications <ul><li>Currently enrolled in a Master’s degree program in Cyber Security, Computer Science, Software Engineering, Information Systems, or other related field preferred </li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Cyber Security education and/or experience preferred</li><li>Strong verbal and written communication skills </li><li>Knowledge or awareness in information security, compliance, assurance, and/or other security standard processes and principles</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities&nbsp;</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Technology Information Security Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA&nbsp; Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 05:00 – 21:00 Sun - Friday/0500 - 1900 Saturday's / Hours are subject to change due to business need.Qualification:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to workwith American Express in the U.S. is required as the company willnot pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - DCA

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Corporate Securities Group of the General Counsel’s Organization is seeking a Manager &amp; Counsel to advise on corporate securities and transactional matters.Here’s just some of what you will do in this role:<ul><li>Provide legal and strategic counsel on a wide range of corporate transactions and disclosure issues</li><li>Support the company’s disclosures and investor communications</li><li>Advise on capital markets transactions, investments and financings, including asset-backed securitizations and credit facilities&nbsp;</li><li>Draft and review agreements and governance documents</li><li>Manage processes for regulatory filings and securities law compliance</li><li>Monitor securities law and industry developments</li><li>Collaborate with colleagues within the General Counsel’s Organization and across the enterprise</li></ul>Skills and Qualifications:<ul><li>J.D. with admission to practice law in New York</li><li>3+ years' work experience in a law firm or in-house corporate legal department in one or more of the following practices: securities, capital markets, structured finance, corporate finance</li><li>Strong communication skills with the ability to explain complex legal matters clearly and concisely to non-specialists</li><li>Interest in developing a deep understanding of business needs and objectives with a close partnership with business clients</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings&nbsp;</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines&nbsp;</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges</li></ul>Additional Details:<ul><li>Location:200 Vesey Street, New York, NY 10285</li><li>Workplace Flexibility:Full time. </li><li>American Express offers a collegial, highly stimulating and diverse working environment. High performance is rewarded continually.&nbsp;</li><li>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel - Corporate Securities

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the role:We are seeking a Sr. Manager for Artificial Intelligence/Generative AI Audit who is passionate about the evolving space Artificial Intelligence and Generative AI, and is capable to conduct impactful audits to ensure effective risk management across American Express. In this role, you will be a key member of the Internal Audit Group’s Data Science and Model Risk group wherein you will be conducting AI/Generative AI specific audits and coaching junior members of the team in doing so. This role is of an elevated importance to American Express in order to ensure its sustainable and responsible growth in the field of AI.&nbsp;&nbsp;Key Responsibilities<ul><li>Participate in specialized (“core”) audits focused on AI/Gen AI to assess the Company’s AI/Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and controls that support the ideation, development, deployment and monitoring of AI/ Gen AI use cases.&nbsp;</li><li>Effectively challenge the 1st&nbsp;line AI/ Gen AI use case developers and 2nd&nbsp;line risk management teams to ensure that the appropriate AI/ Gen AI risks are identified, mitigated, and governed.&nbsp;</li><li>Collaborate with other internal audit teams to effectively assess AI/Gen AI controls across information security, information technology, data security and privacy, third-party compliance and so on.</li><li>Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.</li><li>Evaluate results, synthesize audit findings across the project, draft audit reports and&nbsp;ensure effective and efficient execution of audits in conformance with professional and department standards.</li><li>Assist team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results.</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li><li>Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in AI/Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.</li></ul>We are looking for someone who has:<ul><li>Relevant work experience in risk management of AI/ML systems/ models&nbsp;</li><li>Knowledge of global regulatory guidelines pertaining to AI and familiarity with internal audit practices.</li><li>Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity.</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Capable of effectively working independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.</li></ul><h4>Minimum Qualifications</h4><ul><li>Advanced degree in Statistics/Computer Science/ Mathematics/Engineering.&nbsp;</li><li>5+ years of relevant work experience in risk management of AI/ML systems/ models within Financial, Banking, Consulting or other relevant Industry.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with Generative AI/ Large Language Models</li><li>Experience with model risk management and/or technology related controls</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Audit Senior Manager - AI/GenAI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?Drives processes and execution oversight for Engineering Teams. Enables Product Engineering team productivity and agility by demonstrating SAFe/Agile/Scrum concepts and principles where appropriate. Focuses on team execution Organizational Context. Member of a product delivery team reporting to PD&amp;I director. Key Responsibilities:<ul><li>Lead technical solutions and architecture design with the engineering &amp; product team</li><li>Drives team/release level processes demonstrating servant leadership coupled with domain knowledge and technical savviness</li><li>Support product owners by ensuring backlog refinement and readiness</li><li>Create data-driven insights into the delivery and execution of the team using relevant team level metrics</li><li>Provide visibility into gaps, issues, risks, and opportunities across Agile teams</li><li>Manages external relationships, e.g. product or vendor partners</li></ul>Technical Skills:<ul><li>Understand the team’s technical platforms and applications, and leading design &amp; solutioning</li><li>Live the Agile and SAFe Values and Principles</li><li>Respectfully and purposefully challenge the status quo</li><li>Inspires collaboration and quality practices between system architects, Agile teams, and product teams</li><li>Provides guidance to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers, e.g. Architectural Runway</li><li>Promotes compliance with SDLC standards across the team</li></ul>Product Delivery &amp; Integration:<ul><li>Influence without authority through effective change and leadership management</li><li>Works in partnership with Product Owners and the core and extended team to build and prioritize the product backlog</li><li>Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree in computer science, computer engineering, or other technical field, or equivalent work experience required; advanced degree preferred.</li><li>12+ years of technical delivery experience with a demonstrated track record of growing responsibility.</li><li>Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec.</li><li>Experience with design and coding across one or more platforms and languages a plus</li></ul>High-performing Behaviors: <ul><li>Steer and deliver communications to all levels of leadership</li><li>Builds high trust and creditability within the team through deep domain knowledge of the business and underlying technology</li><li>Drives the DevOps, CI/CD (Continuous Integration /Continuous Deployment) mindset and practices within the team</li></ul>Technology Core Competencies: <ul><li>Adaptive Communication</li><li>Agile Practices</li><li>Industry and Company Knowledge</li><li>Technology Industry Trends Game Changers</li><li>Courage, Curiosity, Ingenuity, Tenacity</li><li>Enterprise and Business Architecture</li><li>Release and Deployment</li><li>Requirements Gathering and Definition</li><li>Leadership, Analytical Thinking, Decision Making</li></ul>Preferred Qualifications<ul><li>SAFe RTE or SPC training certification</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Release Train Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul>The expected annual salary for this role is between $19.00 - $32.49, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Porter, Service

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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