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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As an F&amp;I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>What are the requirements for the F&amp;I Manager?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Producing CFS Director

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li></ul><h2>What are the requirements for this job?</h2><ul><li>Requires one (1) year or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

PARTS ASSOCIATE

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Manage, write, and track all Reconditioning, PDI, and Inventory Recall’s. Responsible for communication, work allocation, supervision and training of a team of (or individual) Technicians and Porters to ensure efficient and productive team performance and a compliant reconditioning process. The incumbent is responsible for efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all New / Used vehicles. Supporting and achieving the AutoNation four day turn around target. The RPR goals are to produce: - Increased Used Vehicle Gross and average monthly sales, by providing high quality, front line ready vehicles ready to be placed on-line. - Increased After-Sales Internal Gross managing the Recall, Reconditioning and PDI process.<h2>What are the day-to-day responsibilities?</h2><ul><li>Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.</li><li>Participate in service and sales team meetings to provide updates on prior day performance.</li><li>In conjunction with Service Director/ Manager the incumbent will maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.</li><li>Identify all store inventory with open recalls, schedule and complete when parts are available.</li><li>Liaise with parts / service team for timely recall completion. For non-brand products, the incumbent will liaise with other company stores selling the brand or non-company stores for recall completion.</li><li>Conduct a walk around inspection with Used Car Manager of all store owned vehicles prior to recon to identify the type of Inspection / Certification which shall be performed and what is required to bring vehicle up to the AutoNation Appearance Standards. .</li><li>Create a comprehensive estimate based on their inspection and technician findings. The estimate must include contains specific work required, total cost and timing prior to work being performed.</li><li>Communicate via RPR Compass (when available) &nbsp;to get approval for additional work when needed.</li><li>All repairs shall be on single repair order and closed by next business day of work completion.</li><li>Manage all Reconditioning within After-Sales Compass RPR system, utilizing all functions which will maintain a status of all vehicles.</li><li>Insure best parts options and correct price is used for all recon work. Insure the correct labor time and sale amount are used based on an approved labor time guide.</li><li>Insure each CPO criteria is fulfilled, consistent with OEM and AN Standards. &nbsp;&nbsp;</li><li>Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.</li><li>Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers and suppliers.</li><li>Adhere to all company policies, procedures and safety standards.</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>Must meet company’s requirements for employment.</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record.</li><li>Ability to drive manual transmission vehicles.</li><li>Professional appearance.</li><li>Demonstrated customer service skills.</li><li>Previous industry knowledge preferred.</li><li>High school diploma or the equivalent.</li><li>Ability to read and comprehend written instructions and information.</li><li>Production related experience preferred.</li><li>ASE certification preferred.</li><li>Excellent written, oral and interpersonal communication skills.</li></ul><h2>Physical Requirements</h2><ul><li>Exposure to inclement weather.</li><li>Ability to operate an automobile.</li><li>Prolonged periods of standing, stooping and bending.</li></ul>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

RPR Coordinator

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Sewell, Used cars, Customer Service, phone sales, retail, automotive, sales, service, parts, automobiles, cars, trucks, computer, internet, consultant, brand ambassador, product specialist, ecommerce, commerce, CDK, service writer, service writing<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - AutoNation Honda Dulles

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>- You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Finance & Insurance Manager - AutoNation Honda Dulles

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate-eCommerce/Phone

Position Title: Scholarship and Financial Operations Manager Department: Foundation (FOU) Division: Foundation (FOU) Employee Status: &nbsp;Full-time (Position begins January 2025) Type: Professional Staff Association (PSA) Grade: M Salary ($62,000-$66,000 annually) FLSA: Exempt &nbsp; Reporting Relationships Report to:&nbsp;Chief Development Officer (CDO) and serves as a key liaison to College Senior Accountant&nbsp; Supervision Exercised: Functional supervision may be exercised over student workers.&nbsp; <h4>Job Summary</h4> The Scholarship and Financial Operations Manager will lead all Foundation scholarship efforts with primary focus on the total administration and oversight of scholarship database and online application, implementation, awarding, and evaluation of the scholarship process. &nbsp;The Scholarship and Financial Operations Manager will serve as the administrator of a sophisticated donor database system, including alumni, donor and constituent management, prospect research, as well as gift and fund processes. Must demonstrate strong, working knowledge of relational databases and have a commitment to continued education to ensure knowledge is current. Must be fiscally responsible, must have a basic understanding of standard accounting principles as well as fund accounting, and must work with Chief Development Officer to establish and uphold solid financial processes for all funds held by Foundation. The individual must exercise a high degree of independent judgment, initiative, curiosity, organization, communication, and problem-solving skills. This individual will work closely with donors and RVC faculty/staff and should therefore have exceptional inter-personal skills. The Scholarship and Financial Operations Manager should have fund development experience and understand the intricacies of Foundation principles and donors’ rights.&nbsp; <h4>Essential Duties and Responsibilities include the following.&nbsp; Related duties may be assigned.</h4>&nbsp; <ul><li>Oversee, maintain, evaluate, and execute a complex scholarship program including:<ul><li>Allocate scholarship funds based on endowment earnings and annual gifts in conjunction with the College Senior Accountant;</li><li>Develop and generate endowed and annual scholarship reports for over 200 individual scholarships;</li><li>Award scholarships to qualified recipients based on restricted criteria, data, and donor’s original intent gained through trusted conversations and relationship building;</li><li>Track continued eligibility of recipients and balances of scholarship funds;</li><li>Communicate and promote online application process through strategic marketing campaigns, hands-on student workshops, and community presentations;</li><li>Implement manual awarding processes for programs outside of the scope of the scholarship database;</li><li>Write award notifications to recipients and correlating donors;</li><li>Work closely with RVC Financial Aid department and accounts receivable;</li><li>Track and report scholarship trends and financials.</li></ul></li><li>Maintain contact with the Development team and other college personnel as necessary regarding scholarship recipients and donors.</li><li>Meet with prospects and donors, as assigned by the CDO, to secure new scholarship funds and write or edit any necessary scholarship documentation.</li><li>Navigate alumni, donor, board member, administration and student relationships with care and professionalism.</li><li>Manage complex donor database system and all integrated systems:<ul><li>Create security levels and manage access for all users to the Raiser’s Edge Database, AcademicWorks, Merchant Services web portal, NetCommunity web portal; Citrix hosting site and the Blackbaud website.</li><li>Design, implement, document, and manage coding &amp; usage policies;</li><li>Liaison with Blackbaud for maintenance, upgrades, contracts, and database performance;</li><li>Train RVC Foundation database users;</li><li>Design reports in both donor database and Microsoft Access and Excel for financial reporting, list management, data clean-up, etc. and execute as required;</li><li>Trouble-shoot access and utilization issues;</li><li>Utilize prospect research tools to create prospect rosters and reports for CDO and the Director of Development (DOD)</li><li>Support the Development team and Foundation Board of Directors through data analysis, research, and reporting.</li></ul></li><li>Manage the day-to-day gift processing activities and ensure accuracy of financial processes.<ul><li>Comply with IRS and CASE standards for all gifts processing, recognition and entering into donor database system.</li><li>Reconcile deposit slips with gift batches and oversee the accurate processing of checks, credit cards, stock transfers, and electronic funds transfers for unrestricted and restricted gifts to ensure financial integrity and accuracy.</li><li>Extensive interface with the Senior Accountant to investigate discrepancies and resolve issues between Colleague and the Foundation’s donor database system.</li><li>Verify and update biographical data in Raiser’s Edge to ensure accuracy, run periodic National Change of Address (NCOA) in conjunction with appeals and stewardship mailings</li><li>Record pledges, track outstanding pledges, and produce pledge reminder letters to donors.</li><li>Adjust transactions, make corrections and request journals as needed. Issue pledge write-offs with the approval of the Chief Development Officer.</li><li>Provide pledge cash flow and pledge status reports to the CDO, the Chief Financial Officer and the Board of Directors</li><li>Reconcile monthly gift and credit card reports for Senior Accountant</li><li>Serve as financial and scholarship point person for all audit reporting.</li></ul></li><li>Support Foundation initiatives through information dissemination and analysis.</li><li>Prepare reports related to specific duties as requested by the CDO and Foundation Board of Directors.</li><li>Attend Foundation Board and committee meetings as requested.</li><li>Regular attendance is expected.</li><li>Learn and utilize College CRM to verify student information, prepare reports for CDO, and use for donor/constituent research.</li></ul> &nbsp;Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications<ul><li>Bachelor’s degree required with three years of database administration and implementation experience.&nbsp; Experience with Blackbaud’s Raiser’s Edge and AcademicWorks (Award Management) is preferred. Competency with accounting methodology is required and crucial. Possess a working knowledge of fundraising principles, including the Donor Bill of Rights and the CASE standards for gift accounting and reporting. Represent the college in the most positive manner with donors, prospects, RVC faculty/staff, and students. Possess strong administrative and organizational skills to lead staff through education and execution of sophisticated donor database. Ability to research, develop and execute varied technical aspects of a relational database. Read, understand, and express oneself clearly and effectively in oral and written form. Conduct office activities in a manner that is consistent with department, college, and fundraising objectives, guidelines, policies and protocol. Demonstrate strong inter-personal skills to build trusted relationships with donors of all personalities.</li></ul> Maintain a high degree of confidentiality regarding donor records consistent with professional fundraising standards and student records consistent with FERPA regulations. Energetic and highly self-motivated individual with strong analytic and organizational skills. &nbsp; Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

Rock Valley College

Scholarship and Financial Operations Manager

&nbsp; Position Title: Testing Specialist Department: Testing Center (TSC) Division: College Readiness/ Learner Supports (CRL) Employee Status: Continuous Part Time (CPT) (up to 25 hours a week as directed by supervisor) Type: Support Staff Association (SSA – Union) Salary:($24.50 - $25.00 hourly) Grade: 11 FLSA: Non-exempt Issued: 01/2013 Revised: 07/20, 09/24 ________________________________________________________________________________ Reporting Relationships Reports to: Testing Center Manager Supervision Exercised: Functional supervision may be exercised over Testing Center Assistants, proctors, and student workers &nbsp; JOB SUMMARY Provide professional and technical support for the Testing Center including the administration and security of all forms of college-level, computer-based and paper/pencil-based examinations provided to current students and community constituents. Plan, coordinate, implement, and maintain services, programs, systems, and equipment for current testing services and new initiatives. &nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>Administer and proctor all forms of college-level examinations including but not limited to placement testing, high-stakes/certification examinations, State and Federal course examinations and distance learning examinations for other colleges/universities.</li><li>Coordinate and provide testing services for college community and community constituents (i.e. district high schools, external agencies).&nbsp;</li><li>Adhere to institutional, program-specific, government and national (National College Testing Association) standards, guidelines and protocol related to test administration.</li><li>Evaluate and resolve technical issues and provide testing support for all users.</li><li>Complete annual training of approved curriculum and annual exams as required by test vendors.</li><li>Document and comply with all formal communications as required by test vendors.</li><li>Address discrepancies immediately with corrective actions as mandated by test vendors and government organizations.&nbsp;&nbsp;</li><li>Ensure students eligibility and identity by checking for approved identification including US government, alien residency and other foreign government entity identification.</li><li>Provide accommodations for students with disabilities including advising students and instructors regarding access to testing services, assisting with adaptive/assistive equipment and technology, reading and transcribing college-level examinations, and coordinating with Disability Support Services.</li><li>Coordinate with Disability Support Services on viability of emerging assistive technology opportunities and training.</li><li>Work successfully as part of a team in a high demand, multi-tasking, detail-oriented environment.</li><li>Maintain testing systems, facilities and equipment including updates and upgrades in conjunction with internal and external vendors and technical support staff.</li><li>Secure, maintain, and keep confidential student test records as required by the Federal Rights and Privacy Act (FERPA).</li><li>Prepare score reports, interpret data, upload scores into student data system and update student test records.</li><li>Maintain student records, files, and correspondence associated with vendor and other school examinations.</li><li>Provide scheduling and check-in assistance to staff including interpretation of student test scores and records.&nbsp;</li><li>Maintain the security of all examinations housed and delivered in the Testing Center including operation of digital security system(s); report and document any breech of the college’s Academic Honesty Standard.</li><li>Assist faculty on use of testing services including test delivery and management of course exams.</li><li>Assist faculty in decision-making regarding current and new prior learning assessments</li><li>Research and develop faculty review materials for current and emerging testing programs.</li><li>Collaborate with Testing Manager on special programs, presentations and research projects (i.e. validity studies, pilots, course assessment, data requested by faculty)</li><li>Assist Institutional Research in generating and using testing data for institutional purposes</li><li>Collect and evaluate data relevant to current testing programs</li><li>Assist with maintaining Testing Center web content</li><li>Attend conferences, meetings and serve on appropriate committees.</li><li>Demonstrate critical thinking and organizational skills including the ability to initiate and complete tasks with proficiency and independence.</li><li>Perform other duties as assigned.</li><li>Provide supervision to student workers. Provide supervision to other staff when Testing Center Manager is not available.</li><li>Demonstrate excellent oral and written communication skills while providing and upholding professional, ethical, and compassionate conduct.&nbsp;</li></ul> &nbsp; QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. &nbsp; MINIMUM QUALIFICATIONS Bachelor’s degree (B.A./B.S.) is required. High level of computer literacy, including ability to troubleshoot and resolve technical problems. &nbsp; PREFERRED QUALIFICATIONS One or more years’ experience in educational/professional testing is desired. Experience in post-secondary education desirable. Experience working with students with disabilities desirable. Supervisory and/or leadership experience desired. Work Environment&nbsp; While performing the duties of this job, the employee regularly works in an office setting. May be required to travel to off-site testing locations to accommodate the needs of students. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp; &nbsp;

Testing Specialist

<h4>Summary of Position</h4>The Principal Solutions Engineer will play a pivotal role in designing, implementing, and optimizing enterprise-wide IT solutions, focusing on critical technologies such as Microsoft O365, Exchange, Intune, Active Directory, Citrix, identity management (Okta and Microsoft Entra), F5 load balancers, Group Policy (GPO), certificate management, and Tanium. This position requires a deep understanding of both cloud and on-premises environments, with an emphasis on delivering secure, scalable, and innovative solutions that meet the organization’s current and future needs. The successful candidate will collaborate with various business and technology stakeholders to develop technical strategies, ensure high performance, and provide leadership in technology decisions.<h4>Responsibilities</h4><ul><li>Collaborate with business stakeholders and IT leadership to develop technical roadmaps and align IT architecture with business objectives.</li><li>Provide mentorship and leadership to engineering teams, fostering an environment of continuous learning and technical excellence.</li><li>Lead the design and development of enterprise architecture frameworks, ensuring consistency, scalability, and security across IT solutions.</li><li>Ensure that solutions adhere to security best practices and compliance requirements (e.g., GDPR, ISO, NIST).</li><li>Document technical architectures, design patterns, and best practices for use across engineering and operations teams.</li><li>Actively participate in disaster recovery and business continuity planning, ensuring the resilience and availability of critical IT services.</li></ul>Microsoft O365 &amp; Exchange:<ul><li>Architect and design scalable and secure Microsoft O365 and Exchange environments to support organizational communication and collaboration needs.</li><li>Lead migration efforts to O365/Exchange Online, ensuring seamless integration with existing on-premises systems and cloud environments.</li><li>Optimize email security, compliance, and performance, ensuring high availability of email services.</li></ul>Microsoft Intune &amp; Endpoint Management:<ul><li>Design enterprise-wide endpoint management solutions using Microsoft Intune for mobile device and application management.</li><li>Develop security and compliance policies for mobile and desktop devices, ensuring data protection and seamless user experience.</li></ul>Active Directory (AD) &amp; Group Policy (GPO):<ul><li>Architect and manage complex multi-domain Active Directory environments, ensuring the security, scalability, and efficient management of user identities and access.</li><li>Design and implement Group Policy (GPO) strategies for secure and streamlined system configuration across the organization.</li></ul>Citrix Virtualization Solutions:<ul><li>Architect Citrix environments for both application and desktop virtualization, ensuring optimal performance, user experience, and security.</li><li>Collaborate with the operations and engineering teams to manage Citrix resources for remote work and hybrid environments.</li></ul>Identity and Access Management (Okta &amp; Microsoft Entra):<ul><li>Design and implement identity and access management (IAM) solutions using Okta and Microsoft Entra for secure user provisioning, single sign-on (SSO), and multi-factor authentication (MFA).</li><li>Develop strategies for identity lifecycle management, ensuring proper access control and compliance.</li></ul>F5 Load Balancers:<ul><li>Architect F5 load balancing solutions to ensure high availability, security, and performance of enterprise applications and services.</li><li>Continuously monitor, optimize, and troubleshoot load balancer configurations to meet changing business demands.</li></ul>Certificate Management:<ul><li>Oversee the lifecycle management of digital certificates, ensuring secure and uninterrupted communications across internal and external systems.</li><li>Implement best practices for certificate issuance, renewal, and revocation processes.</li></ul>Tanium for Endpoint Security and Endpoint Management:<ul><li>Architect and implement Tanium for comprehensive endpoint management, including vulnerability management, compliance monitoring, and incident response.</li><li>Integrate Tanium with other security tools to enhance overall enterprise security posture.</li></ul><h4>Qualifications and Skills</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>10+ years of experience in IT architecture and infrastructure design, with a strong focus on Microsoft technologies, identity management, and virtualization.</li><li>Expertise in O365, Exchange, Active Directory, Microsoft Intune, Citrix, and associated enterprise technologies.</li><li>Extensive experience with Okta, Microsoft Entra, and identity management solutions (SSO, MFA, IAM).</li><li>In-depth knowledge of F5 load balancers, GPO management, and certificate management.</li><li>Proven experience deploying and managing Tanium for endpoint security and management.</li><li>Excellent problem-solving and troubleshooting skills for complex enterprise systems.</li><li>Strong communication skills with the ability to present technical concepts to both technical and non-technical stakeholders.</li><li>Relevant certifications (e.g., Microsoft, Citrix, Okta, F5) are highly desirable. </li></ul><h4>About STARZ</h4>STARZ (<a href="http://www.starz.com" target="_blank">www.starz.com</a>), a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Annual discretionary bonus and merit increase</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li><li>Tuition Reimbursement (up to graduate degree)</li></ul><h4>Compensation</h4>$109,000 – $172,400<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;&nbsp;

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