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<h2>Company Description</h2>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.<h2>Job Description</h2>We have an exciting opportunity available for a Consumer Insights Manager supporting our international marketing team.&nbsp; Responsibilities include: strategic leadership and vendor relationship management for primary brand-level research initiatives, both proprietary and through syndicated/trade partners; development of target audiences and fan segmentation for major INTL markets consistent with the brand’s voice of the customer strategy; identification of insights that drive overall brand communication, new product development and product positioning; supporting our new market entry initiatives though pre-market assessment research; and consolidating key insights/trends to share with our franchisees and field teams on a regular basis.&nbsp;Key Accountabilities Include:Consumer Research and Insights<ul><li>Proactively identify and champion consumer insights that will grow the business, using strong thought leadership skills.</li><li>Collaborate with cross-functional teams to identify strategic questions for the business that can be solved through research and champion the effectiveness of utilizing data, analytics, and insights to shape business and marketing plans.</li><li>Build the annual research plan and budget based upon an analytical review of historical consumer data and custom research, along with the strategic direction for the brand, menu and consumer.</li><li>Utilize syndicated and custom research to provide organization leadership with an understanding of marketplace risks and opportunities.&nbsp;</li><li>Manage research vendors to ensure support of research goals, getting the greatest possible value from research investment.</li><li>Effectively present insights and recommendations to marketing teams, executives, and franchise committees.</li><li>Manage and elevate our Brand Health trackers in key markets around the world.</li></ul>Voice of Consumer<ul><li>Lead &amp; incubate brand-level research projects. Directly engage with key leaders across the organization to advance strategic plans, key projects, or other critical items.</li><li>Develop, evolve and communicate the consumer journey map and consumer touchpoints. Prioritize the most critical drivers in our customer experience. Provide recommendations, present, and influence relevant stakeholders to address gaps and opportunities in the customer experience.</li><li>Utilizing data and research, define key targeted consumer segments and personas. Connect and share learnings within the organization and participate in developing into go-to-market strategies for the brand.</li><li>Contribute as a strategic leader in key business meetings and process as voice of consumer and help enable consumer-first decision making.</li><li>Establish digital acquisition and CEM best practices in order to leverage our customer data to drive 1:1 marketing and loyalty/retention.</li></ul>New Market Entry<ul><li>Support our new market entry initiatives by fielding pre-market assessments to gauge overall interest/appeal of our concept and to identify opportunities to optimize.</li><li>Onboard new markets as well as emerging markets to ensure the appropriate level of brand/consumer understand in their respective market.</li><li>Work in partnership with marketing, franchisees, and field teams to develop strategies that drive top and bottom funnel improvements.</li></ul>Calendar Support<ul><li>Lead the upstream stages of our product development process to identify consumer, flavor, and menu trends that will help to define future menu concepts.&nbsp;</li><li>Manage the validation of product concepts as well as fully developed products to ensure overall appeal and market potential.&nbsp;</li><li>Work closely with the marketing team to inform brand/promotion briefs, providing rich insight and product benefits to drive our go-to-market communication plans.</li><li>Support the marketing team in the overall brand positioning to ensure that we are remaining relevant and true to our core brand attributes across international markets.&nbsp;</li></ul><h2>Qualifications</h2>Education/Experience<ul><li>B.A. or B.S. Degree in Marketing Research or Marketing or Social Sciences, or equivalent combination of education and work experience.</li><li>Master’s degree a plus.</li><li>5+ years relevant business experience. Strong background in marketing research, particularly customer research. Experience in general marketing (product marketing, brand marketing, calendar planning) and/or competitive intelligence a plus.</li><li>Proven familiarity and experience in effective data management &amp; analysis, independent management of custom research studies, ability to independently derive impactful insights out of data, demonstrated experience with custom research design, strong ability to interact with impact with varying levels of marketing organization.</li><li>Experience effectively collaborating with a team of marketing, analytics and/or customer support professionals.</li><li>Experience in either food, retail or restaurant category preferred.</li><li>Experience working within a franchisor organization, preferably a QSR brand.</li></ul>Skills<ul><li>Ability to work with marketing project teams and marketing leadership to identify business issues and provide relevant insights to impact calendar development and assessment.</li><li>Able to translate information across multiple studies and sources into actionable business direction.</li><li>Provides clear point of view based on available information.&nbsp;</li><li>Communicates insights in a manner that provides clear direction.&nbsp;</li><li>Influences by building upon past learning applied to current problem to guide management perspective.&nbsp;</li><li>Integrates and translates learning across multiple projects.</li><li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li><li>Strong communication skills, with the ability to articulate marketing concepts to a variety of audiences.</li><li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.</li><li>Well organized with a high attention to detail and accuracy.</li><li>Ability to provide excellent customer service to both internal and external clients.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.&nbsp;Our Commitment to Diversity, Equity and InclusionWe are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.&nbsp; We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.

Consumer Insights Manager (Market Intelligence)

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!ABOUT IT AT ROCKET LAB:Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.WHAT YOU'LL GET TO DO:Enable Rocket Lab Engineers globally, by leveraging the last platform technology, to efficiently design, manufacture, and manage the next generation of rockets and space systems.Assist our fantastic team by providing subject matter expertise and support for our different platforms, operating system environments, and supporting infrastructure.Carry out upgrades and maintenance with a focus on continuous improvement to provide a reliable and secure infrastructure.Assist with and/or manage project planning and deployment for platform initiatives.Support the Configuration Management function(s) at Rocket Lab through the implementation of Standards for the deployment and management of the different platform environments to ensure:<ul><li>compliance with Rocket Lab Policies</li><li>compliance with Cybersecurity policies, standards, and procedures.</li><li>improvements to increase reliability of systems</li><li>system High Availability and Disaster Recovery</li><li>simplified and consistent environment management practises</li><li>complete and compliant system baselines and hardening guides for each OS and environment</li><li>automated build, deployment, and maintenance processes for each OS and environment</li><li>that the team is providing effective support</li><li>clear and concise reporting on usage, uptime, support levels, etc</li><li>comprehensive documentation of environments and support</li><li>efficient cost control</li></ul>Work with a team of world class IT, engineering, and business professionals.YOU'LL BRING THESE QUALIFICATIONS:<ul><li>5+ years of experience in IT, in a platform-focused technology role.</li><li>Knowledge of one or more of the following: Kubernetes, VMware, Linux, Windows, Configuration Management, Automation, and/or Infrastructure as Code.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Scripting, automation, or Infrastructure as Code experience.</li><li>O365, Azure, and/or AWS experience.</li><li>Network (LAN\WAN) and security product support experience.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Experience with containerization technologies such as Docker and K8s.</li></ul>ROCKET LAB EMPLOYEE BENEFITS:&nbsp;&nbsp;<ul><li>The opportunity to work on innovative and ground breaking technology&nbsp;</li><li>An employee stock purchase program&nbsp;</li><li>Access to world leading experts to develop your career&nbsp;</li><li>Unlimited barista coffee, fruit, and snacks&nbsp;</li><li>Rocket Lab merchandise - T-shirts, mission patches etc.&nbsp;</li><li>Discounted health insurance with Southern Cross&nbsp;</li><li>Additional parental leave entitlements&nbsp;</li><li>A vibrant team culture with social activities throughout the year&nbsp;</li></ul>If the above sounds like you apply now!WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

IT Systems Engineer II

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRONRocket Lab’s Neutron team is responsible for bringing our new large rocket Neutron and its launch and test sites to life. From designing and testing Neutron’s structures and components, to firing up its new Archimedes engines, to setting up Neutron’s launch pads and test sites across the United States, joining the Neutron team is your opportunity to help launch a new large rocket for the very first time.DEVELOPMENT ENGINEER IDevelopment Engineers deliver across a broad set of vehicle domains including structural (i.e. Propellant tanks, interstage, fairings), mechanical (i.e. stage separation, landing, aerodynamic control), fluid (i.e. pressurant, propellant management, ignition, HVAC), and thermal (i.e. thermal protection) systems.&nbsp; &nbsp; This role will work directly with analysis and manufacturing engineers to produce concepts, detailed designs, and drawing packages for metallic and composites components &amp; assemblies and to perform development &amp; qualification tests, refine designs, and ensure Neutron’s materials, components, and assemblies meet their functional and performance requirements. This role requires close work with more experienced engineers to deliver project contribution to the expectations of the company.&nbsp;WHAT YOU’LL GET TO DO<ul><li>Produce &amp; rapidly iterate conceptual designs in CAD for structures and mechanisms across the Neutron launch vehicle.&nbsp;&nbsp;</li><li>Support the testing structures and mechanisms, including composites and metallic components, and integrated structural, mechanical and fluids assemblies;&nbsp;</li><li>Develop test plans, monitor test activities, and post-process and document test data to verify functional and performance requirements;&nbsp;</li><li>Develop and execute test activities to characterise structural materials, interfaces, and subcomponents&nbsp;</li><li>Produce test jigs / fixtures to aid with fabrication, assembly, and development testing of components &amp; assemblies;&nbsp;</li><li>Proactively identify and solve technical challenges to allow projects to proceed safely and at pace;&nbsp;</li><li>Feed testing outcomes back into the design and manufacture process to promote continuous improvement;&nbsp;</li><li>Engage with more experienced engineers across the team for ongoing mentorship and coaching, for both technical and behavioural skills.&nbsp;</li></ul>YOU’LL BRING THESE QUALIFICATIONS<ul><li>Aerospace, mechanical or mechatronic engineering degree or equivalent qualification&nbsp;</li><li>1-4 years designing high performance mechanical systems&nbsp;</li><li>Experience with CAD software such as NX (preferred), Fibersim (preferred), Solidworks, CATIA&nbsp;</li><li>The ability to work under pressure and to tight deadlines&nbsp;</li><li>Excellent communication skills and the ability to work well within a team environment&nbsp;</li><li>Sound analytical skills and the ability to see the big picture and making connections and appropriate decisions&nbsp;</li><li>Have tenacity, a can-do attitude, and the ability to think quickly and make accurate judgements&nbsp;</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<ul><li>Experience in one of the following domain areas:&nbsp;</li><li>Cryogenic systems&nbsp;</li><li>Pressurised systems&nbsp;&nbsp;</li><li>Mechanical moving assemblies&nbsp;&nbsp;</li><li>Fluid Systems&nbsp;</li><li>Hands-on composites manufacturing experience&nbsp;&nbsp;</li><li>Hands-on metallic fabrication experience&nbsp;</li></ul>ROCKET LAB EMPLOYEE BENEFITS<ul><li>The opportunity to work on innovative and ground breaking technology&nbsp;</li><li>An employee stock purchase program&nbsp;</li><li>Access to world leading experts to develop your career&nbsp;</li><li>Unlimited barista coffee, fruit, and snacks&nbsp;</li><li>Rocket Lab merchandise - T-shirts, mission patches etc.&nbsp;</li><li>Discounted health insurance with Southern Cross&nbsp;</li><li>Additional parental leave entitlements&nbsp;</li><li>A vibrant team culture with social activities throughout the year&nbsp;</li></ul>If the above sounds like you apply now!&nbsp;WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Development Engineer I

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!ABOUT IT AT ROCKET LAB:Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.WHAT YOU'LL GET TO DO:Enable Rocket Lab Engineers globally, by leveraging the last platform technology, to efficiently design, manufacture, and manage the next generation of rockets and space systems.Provides subject matter expertise, advise, and guidance to deliver and support IT systems through efficient management of the platform infrastructure and the delivery of projects.Lead upgrades, maintenance, and with a focus on continuous improvement to provide a reliable and secure infrastructure.Lead project planning and deployment for platform infrastructure projects, which include VMware, Kubernetes, Linux, and Windows, in support of Annual Operating Plan goals.Champion the Configuration Management function(s) at Rocket Lab through the implementation of Standards for the deployment and management of the different platform environments to ensure:<ul><li>compliance with Rocket Lab Policies</li><li>compliance with Cybersecurity policies, standards, and procedures.</li><li>improvements to increase reliability of systems</li><li>system High Availability and Disaster Recovery</li><li>simplified and consistent environment management practises</li><li>complete and compliant system baselines and hardening guides for each OS and environment</li><li>automated build, deployment, and maintenance processes for each OS and environment</li><li>that the team is providing effective support</li><li>clear and concise reporting on usage, uptime, support levels, etc</li><li>comprehensive documentation of environments and support</li><li>efficient cost control</li></ul>Work with a team of world class IT, engineering, and business professionals.YOU'LL BRING THESE QUALIFICATIONS:<ul><li>8+ year of experience in IT.</li><li>5+ of those years of experience in a platform focused technology role.</li><li>Advanced problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>In-depth knowledge of one or more of the following: Kubernetes, VMware, Linux, Windows, Configuration Management, Automation, and/or Infrastructure as Code.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Scripting, automation, or Infrastructure as Code experience.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Network (LAN\WAN) and security product support experience.</li><li>Experience with containerization technologies such as Docker and K8s.</li></ul>If the above sounds like you&nbsp;apply now!WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Senior IT Systems Engineer I

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SUPPLY CHAINRocket Lab’s Supply Chain team is responsible for the flow of all materials, products, and components through the business. With many of our own products functioning as critical components to our own and our customers’ missions, the Supply Chain team has a direct impact on the success of our rocket and satellite programs. They set up the assembly kits that enables our technicians to put together our Electron rockets, manage inventory, look after shipping and receiving, manage direct and indirect procurement, and inspect and ensure that all of our materials and products are compliant and up to standard. They are the chain that links our teams together, and are critical to our success.MATERIAL PLANNERWe are currently seeking a Material Planner to join our highly dynamic Supply Chain team based in Auckland.&nbsp;WHAT YOU'LL GET TO DO<ul><li>Responsible for demand, supply, and fulfilment planning within MRP</li><li>Responsible for ensuring bill of materials, parts and master data are maintained within ERP</li><li>Accountable for timely release of purchase planning messages to Procurement</li><li>Accountable for timely release of work orders to Production</li><li>Responsible for updating demand to accommodate Engineering Change Orders ensuring all the relevant teams are updated</li><li>Accountable for creating visibility of material position (with line of balance reports, material shortage reports, clear to build reports, etc.)</li><li>Work in a cross functional team environment as a strong team player and demonstrate ability to work with other functional groups to achieve company-wide goals</li><li>Other duties asked by your manager, relevant to your role</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>Bachelor’s degree in engineering, business, supply chain or other relevant fields</li><li>2+ years proven experience in a similar role with the ability to work well under pressure, managing timelines associated</li><li>Proven ability to produce material line of balance, and conduct clear to build reviews</li><li>Proven knowledge of Material Planning fundamentals for master data management, order policy, BOM management, and planning release and fulfillment.</li><li>Proficient in MRP systems</li><li>Proficient in MS Office, ERP systems, math and statistics</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Proficient in MRP systems</li><li>Prior experience in aerospace, EV automotive, or other disruptive manufacturing industries</li><li>Prior experience in rapid growth environment</li><li>Ability to read and interpret engineering drawings</li><li>Experience with AS9100, US export controls</li><li>Strong organizational and problem-solving skills</li><li>Excellent verbal and written communication abilities</li><li>Team oriented, strong ability to multi-task and work in a fast-paced environment and to multiple deadlines</li><li>Strong organisational skills with the ability to prioritize effectively and efficiently</li></ul>If this sounds like you and you are eligible to work in NZ permanently, Apply today!WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Material Planner - Neutron

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!DEVELOPMENT ENGINEER IIDevelopment Engineers deliver across a broad set of vehicle domains including structural&nbsp;(i.e. Propellant tanks, interstages, fairings), mechanical (i.e. stage separation, landing, aerodynamic control), fluid (i.e. pressurant, propellant management, ignition, HVAC), and thermal (i.e. thermal protection) systems.This role will work directly with analysis and manufacturing engineers to produce concepts, detailed designs, and drawing packages for metallic and composites components &amp; assemblies and to perform development &amp; qualification tests, refine designs, and ensure Neutron’s materials, components, and assemblies meet their functional and performance requirements.WHAT YOU’LL GET TO DO:<ul><li>Produce &amp; rapidly iterate conceptual designs in CAD for primary and secondary metallic and composite structures and mechanisms across the Neutron launch vehicle.</li><li>Design elements including composite inserts, laminates, joint details, metallic interfaces, and secondary structural elements, working closely with analysts to ensure designs are appropriately sized and structural &amp; thermal requirements are met.</li></ul><ul><li>Prepare drawing packages &amp; laminate books, working directly with the production team to ensure design for manufacture is maintained throughout the process.</li><li>Lead the testing structures and mechanisms, including composites and metallic components, and integrated structural, mechanical and fluids assemblies.</li><li>Develop test plans, monitor test activities, and post-process and document test data to verify functional and performance requirements.</li><li>Develop and execute test activities to characterize structural materials, interfaces, and subcomponents</li><li>Produce test jigs / fixtures to aid with fabrication, assembly, and development testing of components &amp; assemblies.</li><li>Proactively identify and solve technical challenges to allow projects to proceed at pace.</li><li>Mentor, and technically assist junior engineers.</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Aerospace, mechanical or mechatronic engineering degree or equivalent qualification</li><li>3-5 years designing high performance mechanical systems</li><li>Experience with CAD software such as NX (preferred), Fibersim (preferred), Solidworks, CATIA</li><li>The ability to work under pressure and to tight deadlines</li><li>Excellent communication skills and the ability to work well within a team environment</li><li>Sound analytical skills and the ability to see the big picture and making connections and appropriate decisions</li><li>Have tenacity, a can-do attitude, and the ability to think quickly and make accurate judgements</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:&nbsp;<ul><li>Strong understanding of composites engineering fundamentals (mechanics of materials, classical lamination theory, material property characterization, design best practices, analysis methods, and manufacturing processes)</li><li>Experience in one of the following domain areas:<ul><li>Cryogenic systems</li><li>Pressurised systems</li><li>Mechanical moving assemblies</li><li>Fluid Systems</li><li>Hands-on composites manufacturing experience</li></ul></li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Development Engineer II

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SPACE SYSTEMSRocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.DIRECTOR, SPACE VEHICLE DESIGNBased out of Rocket Lab's global headquarters in Long Beach, CA, the Director of Space Vehicle Design is a hands-on leadership role that reports to the Space Systems Chief Engineer. You will lead a multi-disciplinary team of mechanical, structural, and thermal engineers; and you will need to guide and mentor them while working alongside them on spacecraft development programs. You will also need to communicate your technical strategy and work cross-functionally on projects with almost every other engineering team.Our ideal candidate is someone with a strong mechanical, structural, and thermal engineering background who has previously led spacecraft development programs. They will have expertise in designing, analyzing, building, and testing spacecraft structures and mechanisms. They will have successfully led engineering teams through challenging projects and will be comfortable working in a fast-paced development environment.WHAT YOU’LL GET TO DO:<ul><li>Work directly with the Space Systems Chief Engineer in technical decision-making processes and guide technical development across the Space Vehicle Design team</li><li>Perform functional management duties with team leads, including 1-on-1s, performance reviews, and supporting their career development</li><li>Provide technical mentorship to team members and monitor technical integrity of all team members’ contributions</li><li>Work with cross-discipline teams (i.e. Supply Chain, Assembly Integration &amp; Test, Production, Quality) to ensure smooth interfaces and handoffs within the greater Space Systems organization</li><li>Work closely with engineers, test engineers, and production to iterate through design concepts, with a focus on design-for-manufacture and design-for-integration</li><li>Develop and maintain design and analysis standards, documentation templates, test specifications, and other processes for the SVD team</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Bachelor’s degree in aerospace or mechanical engineering; or other technical discipline</li><li>12+ years of engineering experience</li><li>Spacecraft/satellite design experience</li><li>3+ years of experience as a team lead or manager</li><li>Expertise in Siemens NX and Teamcenter</li><li>Expertise in CAD, drafting, and GD&amp;T</li><li>Multiple successes in bringing spacecraft hardware from concept through launch</li><li>Direct experience bringing spacecraft assemblies through environmental testing</li><li>Demonstrable methodological approach to spacecraft design and development programs</li><li>Experience in design and development spacecraft assemblies, space mechanisms and deployables, spacecraft avionics, and/or propulsion systems</li><li>Experience in spacecraft structural dynamics in one or more of the following areas: environments and loads, random vibration, sine vibration, acoustic, and modal testing and/or analysis</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Master’s or PhD in aerospace or mechanical engineering; or other technical discipline</li><li>Comfortable executing on aggressive deadlines within a high-pressure environment</li><li>Excellent communication skills, both verbal and written</li><li>Previous experience leading a large and multi-disciplinary team (20+ engineers)</li><li>Comfortable executing on aggressive deadlines within a high-pressure environment</li><li>Excellent communication skills, both verbal and written</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$195,000—$240,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Director, Space Vehicle Design

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SUPPLY CHAINRocket Lab’s Supply Chain team is responsible for the flow of all materials, products, and components through the business. With many of our own products functioning as critical components to our own and our customers’ missions, the Supply Chain team has a direct impact on the success of our rocket and satellite programs. They set up the assembly kits that enables our technicians to put together our Electron rockets, manage inventory, look after shipping and receiving, manage direct and indirect procurement, and inspect and ensure that all of our materials and products are compliant and up to standard. They are the chain that links our teams together, and are critical to our success.SENIOR STOREPERSONThere are thousands of components that are used on Electron and millions of dollars of inventory that need to be received, stored, and kitted for production.&nbsp;The Storeperson plays a vital role in the "last mile" of our Supply Chain, contributing significantly to both inventory accuracy and customer satisfaction through their adherence to established processes and commitment to just-in-time fulfillment.WHAT YOU’LL GET TO DO:&nbsp;<ul><li>Manage inventory pick requests and compile car part kits</li><li>Receive inventory into MRP system and conduct inspections</li><li>Maintain accurate inventory levels and transactions</li><li>Manage advanced kitting systems</li><li>Report minimum stock levels</li><li>Perform daily cycle counts</li><li>Organise and store hardware, materials, parts, and assemblies</li><li>Process incoming goods and distribute across organisation</li></ul>YOU’LL BRING THESE QUALIFICATIONS:&nbsp;<ul><li>Previous inventory experience in a manufacturing environment</li><li>Proficient using Microsoft Products (Outlook, Excel, Word, Power Point, Access)</li><li>Knowledge of MRP/ERP systems</li><li>Team oriented, strong ability to multi-task and work in a fast-paced environment and to multiple deadlines</li><li>Strong organisational skills with the ability to prioritise effectively and efficiently</li><li>Prior experience in high-paced, rapid growth environment</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Experience in aerospace, automotive, or other heavy manufacturing</li><li>Experience with control and tracking of serial, and lot-controlled materials.</li></ul>If this sounds like you, Apply today!Please note, Applicants must be eligible to work in NZ permanently.*Closing date for submission 11th October 2024*WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Senior Storeperson

Position Title: Administrative Assistant I Department: Dislocated Worker Program (DWP) Division: Workforce Development (WOD) Employee Status: Full-time (grant-funded through June 30, 2025 with opportunity for renewal) Group: Support Services Association (SSA-Union) Grade: 6 Salary: ($18.00 hourly) FLSA: Non-exempt ICCB Classification: Clerical ___________________________________________________________________________ Reporting Relationships Reports to: Director of Enrolled Services Supervision Exercised: Supervision may be exercised over Work Experience employees (WEX) and or student workers. Job Summary Provide advanced clerical support for the One-Stop Operator Adult and Dislocated Worker Programs. Assist program staff with support using the Illinois Workforce Development System database. Proctor the WorkKeys assessments. Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Demonstrate sound judgement, reasoning skills, confidentiality, and discretion in all written and oral communications with customers and while handling frequent and non-routine office tasks. 2. Independently model excellent customer service with internal and external customers through all methods of contact. 3. Use independent judgement and minimal supervision to lead or direct all office support functions and direct the work of support staff as necessary. 4. Process purchase requisitions 5. Coordinate schedules, make appointments, reserve facilities, and assist with travel arrangements for the Director and other support staff. 6. Comprehend federal and state laws, rules, regulations, and policies regarding the Workforce Innovation and Opportunity Act (WIOA) and appropriately apply this knowledge in all aspects of work. 7. Coordinate the work keys assessment; including proctoring assessments and completing required reporting. 8. Resolve inquiries, troubleshoot problems, refer to appropriate departments, and provide information and resources as appropriate. 9. Maintain current knowledge of college and community resources to serve as a resource for staff, and customers. 10. Independently prepare and/or revise correspondence, reports, department forms and documents as necessary. 11. File completed documents, and purge files as appropriate, in accordance with statutory governmental regulations and College guidelines. 12. Conduct regular File Review for new files as well as review of current and exited files in preparation for monitoring. 13. Assist in the hiring, supervision, and evaluation of Work Experience employees (WEX) and student workers as necessary. 14. Order and maintain office and departmental supplies and arrange for equipment maintenance. 15. Regularly input, use, and manage data in the state workforce development database to coordinate information with career planners. 16. Use copy/fax machine to copy, send, and receive documents. 17. Provide general support to the Director and support staff. 18. Regular attendance is required and expected. 19. Use tact and courtesy to establish and maintain professional working relationships. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 1. Associate’s Degree or equivalent from two-year or technical school; or 12-24 months related experience and/or training; or equivalent combination of education and experience. 2. Ability to read and interpret legal guidance, policies, and procedures. 3. Ability to write routine reports and correspondence. 4. Ability to effectively present information to customers and employees of the organization. 5. Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form. 6. Ability to address and effectively resolve problems and complex situations using tact and good judgment. 7. Ability to learn and use the College’s software system and the state workforce development database. 8. Experience with Windows applications, webpage maintenance, and database entry. 9. Excellent verbal communication skills. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Rock Valley College

Administrative Assistant I - Dislocated Worker Program (DWP)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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