You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
We’re seeking a Talent Acquisition Partner (TAP) to execute the end-to-end recruitment strategy for Global Services Group roles, while ensuring a superior candidate and Hiring Leader experience. The TAP will be responsible for executing the recruiting process to acquire the best talent with speed and agility while maintaining a focus on inclusivity and quality. They will also be a talent champion who can actively source and stay connected to a robust pipeline, maintain long-term relationships, and energetically sell open positions and the American Express Colleague Value Proposition.
How will you make an impact in this role?
- Execute the American Express Global Talent Acquisition (GTA) recruitment strategy to ensure inclusivity and delivery of qualified talent.
- Master operational excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan.
- Work with Hiring Leaders to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates.
- Lead and own screening, assessment, interview, and offer process activities.
- Update and post jobs, manage requisitions, and disposition candidates.
- Conduct first round interviews, intake meetings, and interview debriefs.
- Structure and negotiate offers and partner with the compensation team as necessary to determine appropriate packages.
- Partner with other departments throughout the recruitment process including, recruitment operations, legal, compensation, etc.
- Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.
- Participate in recruitment events and handle colleague referrals.
Minimum Qualifications
- 2+ years of end-to-end recruitment experience.
- Proficiency in using CareerTrack, Eightfold or similar applicant tracking system.
- Experience using LinkedIn Recruiter, Indeed or similar sourcing tools.
- Excellent interpersonal and communication skills.
- Ability to partner with ancillary groups supporting talent acquisition processes including but not limited to Recruitment Operations, Post Offer/Onboarding team, Colleague Strategic Partners, etc.
- Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly.
Preferred Qualification
- Bachelor’s degree or equivalent.
Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
