Director-Third-Party Governance & Controls

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of the Global Services Group (GSG), the Global Supply Management (GSM) organization partners with American Express (AXP) business units to identify the right third parties to support their strategic objectives, negotiate contracts and protect the company from third-party risk. GSM’s vision is to offer outstanding procurement, third-party risk management, and payments services to all American Express colleagues.

Within GSM, the Third-Party Center of Excellence (COE) is comprised of the Third-Party Lifecycle Management (TLM) Operations, Third-Party Risk Management (TPRM), and Third-Party Governance & Control teams, which collectively play a crucial role in managing third-party risk for the company.

The Director - Third-Party COE Governance & Controls role reports directly to the Vice President, Third-Party COE. This role leads a global team of colleagues with primary responsibility to:

Drive Results:

• Conduct bypass testing in accordance with AEMP 10 Third Management policy requirements.
• Perform Quality Control at key points within the third-party management lifecycle.
• Manage the E2E Third-Party Contracting Process Risk Self-Assessment (PRSA) and controls.
• Drive Operational Risk Event (ORE) and finding remediation for issues identified during audits and exams of the third-party program.

Make Collaboration Essential:

• Support 2nd line of defense reviews, internal audits, and regulatory exams of the Third-Party Risk Management program.
• Build relationships with key business partners, including within GSM and across the various stakeholders that interact with the third-party program at Amex.

Communicate Clearly & Effectively:

• Communicate clearly with the ability to influence business partners and draw linkages across different risk disciplines.
• Translate complex information into easily understandable terms.
• Maintain a calm and professional manner during stressful/challenging situations.

Build a Diverse and Inclusive Team:

• Build a high performing team by modeling the American Express leadership behaviors.
• Create a culture of inclusivity, empowerment, and colleague engagement.
• Drive colleague development by providing consistent coaching and feedback.

Minimum Qualifications:

• Risk mindset: Previous experience in a risk/control related field such as, but not limited to: Third-Party Risk Management, Operational Risk Management, Compliance, and Audit.
• Control management: Working knowledge of the Process Risk Self-Assessment (PRSA) framework and demonstrated ability to develop controls to mitigate process risks.
• People leadership skills: Consistent track record of people leadership building high performing teams and creating followership with experience leading across global markets and time zones.
• Strong collaboration: Ability to effectively interface with colleagues across GSM, as well as auditors, 2nd line oversight teams, and Business Units partners.

Preferred Qualifications: 

• Bachelors degree in a related field 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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